SmartRecruiters vs Trakstar Hire

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Our analysts compared SmartRecruiters vs Trakstar Hire based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SmartRecruiters is a comprehensive recruitment software solution designed to streamline the entire hiring process, from sourcing and attracting candidates to onboarding new hires. It caters to businesses of all sizes, but its scalability and robust features make it particularly well-suited for larger organizations with complex hiring needs.

Key benefits include improved efficiency through automation, enhanced collaboration among hiring teams, and data-driven insights to optimize recruitment strategies. Popular features encompass applicant tracking, candidate relationship management, interview scheduling, offer management, and onboarding tools.

User experiences suggest that SmartRecruiters offers a user-friendly interface and extensive customization options. Pricing for SmartRecruiters is typically based on the number of users and the desired features, with options for monthly or annual subscriptions.

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Trakstar Hire (formerly Recruiterbox) is a cloud-based software designed to streamline the hiring process and attract the best applicants. It manages resumes, offers integration capabilities, creates candidate profiles, provides the opportunity for collaboration and more. It’s scalable and customizable.
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$500 Monthly
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Tailored to your specific needs
$199 Monthly
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Tailored to your specific needs
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Android
Chromebook
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Cloud
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Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Boost Engagement: Configurable tasks, reminders and real-time dashboards allow managers to stay connected with applicants throughout hiring processes. These capabilities foster candidate engagement and help recruiters build relationships with talent communities. On average, SmartRecruiters increases response time by more than 50%, which helps to keep candidates engaged. 
  • Ensure Compliance: SmartRecruiters meets regulatory requirements in more than 100 countries. Users can audit reports on demand, ensuring that they are implementing a compliant recruiting process. 
  • Attract Top Talent: Source candidates through multiple channels, including social media and a variety of job boards. Candidates are able to use the one-click apply function to submit applications with ease. As a result, the average SmartRecruiters’ client sees a 120% increase in job applicant volume. 
  • Collaborate: The system provides features that make it easy for the hiring team to collaborate, ensuring that all members can give input on the hiring process.  
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  • Stay Compliant: Ensure that the HR hiring process is compliant with the United States Equal Employment Opportunity Commission (EEOC). 
  • Sync Operations:  Integrate with job search engines including Indeed, SimplyHired, Glassdoor, ApplyIQ, Recruit.net and ZipRecruiter so users can post job openings with one click. Sync an organization’s Twitter, LinkedIn and Facebook account so anyone can share job postings from within the software. Integrate with other systems, such as Namely, BambooHR, Slack, Checkr, QuickBooks, Trakstar, Reviewsnap, PandaDoc, G Suite and Outlook/Office 365 Calendar. 
  • Automate Resume Management: Trakstar Hire provides seamless resume management. The software automatically creates a candidate profile when you upload a resume, and you can search for candidates or resumes with the advanced search functionality. Parse resumes, accept resumes in all formats, detect duplicate resumes and collect resumes from email attachments sent directly into the system. 
  • Foster Collaborative Recruiting: Share or request notes and candidate evaluations with team members throughout the interview process, all accessible from the candidate profile. Manage user roles and permissions for team members and grant access for referrers to provide information on the candidate. Create and delegate tasks for other team members to complete. 
  • Automate Workflows: Replicate recruitment workflows for multiple openings that follow the same hiring process. Set up email filters so that resumes go straight from the inbox into the ATS. Create notifications, use email templates and auto-respond to applicants. 
  • Leverage Customization Capabilities: Customize a career site or job postings with Trakstar Hire’s openings API. Customize job application forms as well as notifications. 
  • Maintain Data Security: Trakstar Hire data gets stored in an Amazon EC2 server that’s certified US-EU Safe Harbor compliant. Users always own their data and may destroy or export data if they decide to terminate the account. 
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  • Job Posting: Post jobs across multiple job boards. The system is able to identify the best platforms to source candidates from and measure hiring costs. 
  • Applicant Tracking System (ATS): Utilize customizable filters and keyword searches to track candidates and workflows. Tracking applicants provides hiring managers with high-level insights into overall performance. 
  • Job Offer: Extend offers to candidates directly through the platform with SmartRecruiters’ offer letter templates and configurable forms. 
  • Data Analytics and Reporting: Leverage recruiting data with real-time dashboards and reports. Build custom reports, on-demand historical data and measure hiring success with KPIs.  
  • Configurable Workflows: Users can automate and customize their workflows. The drag-and-drop interface allows users to quickly build new hiring processes. 
  • Integration: SmartRecruiter offers integrations with more than 350 third-party vendors. These integrations are all available to users at no additional cost and can be implemented into workflows with a few clicks. 
  • Artificial Intelligence: AI recruiting technology provides intelligent candidate suggestions, search for candidates across internal and external databases and access to optional automated job alerts and job recommendations.  
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  • Applicant Tracking System: Streamline all of the information received from candidates into one profile. The ATS has tools that can handle candidate profile management, applicant search and applicant status tracking. It also has a centralized hub for all hiring-related communication, recruitment workflows and a job opening archive. 
  • Candidate Sourcing Software: Post job openings to social accounts from directly within the software. Job postings are automatically shared on five top job search engines. Grant referrers or external recruiters access to the ATS system by providing them a unique link and email address. When users forward candidate information using the link or email address, a candidate profile is created automatically. 
  • Interview Scheduling: Access a centralized location for interview scheduling and interviewer feedback. Arrange appointments with both candidates and team members using the calendar integration. Team members can leave comments, ratings and feedback. 
  • Offer Management Software: Send offer letters directly through the platform. Upload and create offer letter templates, autofill templates with candidate information and enable offer stages in the hiring workflow. Approval workflows are available for offer letters as well as e-signature capabilities. 
  • Reporting: Generate a variety of reports that are automatically emailed and can be shared with the designated recruiting teams and hiring managers. Reports will show things like how long it takes a hiring manager to fill an open position. 
  • Career Site Management: Customizable job application forms with single line answers, paragraph answers, drop-down menus and more are available. The resume parsing tool automatically extracts basic details and creates a candidate profile. Customizable notifications send an email when new candidates are added and remind users of outstanding tasks. 
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Product Ranking

#3

among all
Recruitment Software

#13

among all
Recruitment Software

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Analyst Rating Summary

77
69
60
58
54
57
85
58
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SmartRecruiters
Trakstar Hire
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 85 61 69 50 89 85 58 57 58 79 73 50 80 64 0 25 50 75 100
57%
0%
43%
57%
0%
43%
20%
0%
80%
40%
0%
60%
75%
13%
12%
57%
0%
43%
57%
14%
29%
71%
0%
29%
54%
0%
46%
62%
0%
38%
0%
0%
100%
0%
0%
100%
84%
0%
16%
79%
0%
21%
74%
9%
17%
65%
0%
35%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

82%
0%
18%
73%
0%
27%

User Sentiment Summary

Great User Sentiment 917 reviews
Excellent User Sentiment 267 reviews
85%
of users recommend this product

SmartRecruiters has a 'great' User Satisfaction Rating of 85% when considering 917 user reviews from 5 recognized software review sites.

91%
of users recommend this product

Trakstar Hire has a 'excellent' User Satisfaction Rating of 91% when considering 267 user reviews from 4 recognized software review sites.

4.5 (14)
5.0 (15)
4.3 (438)
4.4 (59)
4.22 (132)
n/a
4.2 (130)
4.6 (182)
4.2 (203)
4.5 (11)

Awards

SelectHub research analysts have evaluated SmartRecruiters and concluded it earns best-in-class honors for Talent Sourcing.

Talent Sourcing Award

Trakstar Hire stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

UI/UX: SmartRecruiters is user-friendly and provides intuitive navigation, according to 100% of users who discussed the interface in reviews.
Integration: According to 75% of users who reviewed this capability, integration options are plentiful and integrations are typically simple to complete.
Functionality: About 55% of users who mentioned it said the system provides robust functionality, though some users criticized the lack of capabilities for fundamental recruiting needs.
Support: Regarding this feature, approximately 100% of users said that the customer support team was responsive and helpful.
ROI: According to 89% of users who reviewed this, SmartRecruiters simplified the recruiting process and provided a fair ROI.
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User Experience (UE): The system is intuitive and easy-to-use, according to 75% of users.
Support: According to 88% of users who reviewed this pro, the support team is helpful and responsive.
Customization: About 75% of users who mentioned this pro said the system could customize to meet their recruiting needs.
Cost: Regarding this feature, approximately 83% of users said that the system is affordable.
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Customization: Customizations can be difficult to complete, according to 50% of users who discussed it in their reviews.
Bugs and Updates: According to 50% of users who reviewed this con, bugs appear semi-frequently and system updates can be disruptive.
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Integration: Integrations lead to issues during implementation, according to 67% of users.
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With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.

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The system is well-liked, user-friendly and well-supported with a friendly customer support team. Many reviewers commented on the cost of the system too — users can leverage the system to manage their recruiting efforts at a price they can afford. However, integrations resulted in roadblocks during implementation for some users. On the flip side, users are ultimately happy with the integrations provided by Trakstar Hire, as they allow them to synchronize their company site with the system.

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Screenshots

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