SmartRecruiters vs Zoho Recruit

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Our analysts compared SmartRecruiters vs Zoho Recruit based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SmartRecruiters is a comprehensive recruitment software solution designed to streamline the entire hiring process, from sourcing and attracting candidates to onboarding new hires. It caters to businesses of all sizes, but its scalability and robust features make it particularly well-suited for larger organizations with complex hiring needs.

Key benefits include improved efficiency through automation, enhanced collaboration among hiring teams, and data-driven insights to optimize recruitment strategies. Popular features encompass applicant tracking, candidate relationship management, interview scheduling, offer management, and onboarding tools.

User experiences suggest that SmartRecruiters offers a user-friendly interface and extensive customization options. Pricing for SmartRecruiters is typically based on the number of users and the desired features, with options for monthly or annual subscriptions.

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Based in the cloud, Zoho Recruit offers hiring solutions for businesses of all sizes. It combines applicant tracking system (ATS) functionalities with customer relationship management (CRM) capabilities to streamline recruitment.

Get access to customizable dashboards, tailored templates for job openings, assistance with application processes, and many more features that help you save time and effort throughout the hiring process. 

Unlock a full suite of HR capabilities through integrations with other Zoho products. You can choose from three different versions based on the size and type of business. Options are available for temp agencies, staffing agencies and corporations of all sizes.

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$500 Monthly
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Tailored to your specific needs
$25/User, Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Videos
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24/7 Live Support
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Product Insights

  • Boost Engagement: Configurable tasks, reminders and real-time dashboards allow managers to stay connected with applicants throughout hiring processes. These capabilities foster candidate engagement and help recruiters build relationships with talent communities. On average, SmartRecruiters increases response time by more than 50%, which helps to keep candidates engaged. 
  • Ensure Compliance: SmartRecruiters meets regulatory requirements in more than 100 countries. Users can audit reports on demand, ensuring that they are implementing a compliant recruiting process. 
  • Attract Top Talent: Source candidates through multiple channels, including social media and a variety of job boards. Candidates are able to use the one-click apply function to submit applications with ease. As a result, the average SmartRecruiters’ client sees a 120% increase in job applicant volume. 
  • Collaborate: The system provides features that make it easy for the hiring team to collaborate, ensuring that all members can give input on the hiring process.  
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  • Streamlined Hiring: Build a customizable hiring flowchart that covers all decision points and is accessible to recruiters and hiring managers. While Zoho Recruit scored a perfect 100 in our analysis for this benefit, it is currently not supported by top competitors like Greenhouse and Jobvite.
  • Detailed Screening: Measure the compatibility of candidates and their skill sets to job roles through cognitive and behavioral assessments. Perform thorough background checks to rule out criminal history. This ability earns Zoho Recruit a top score of 100 in our analyst data, although competitors like Taleo and iCIMS depend on partner integrations to support this function.
  • Personalized Job Search: Candidates can build their own profiles, filter job searches, apply to the right roles and track their application status. This ability is fully supported by Zoho Recruit and is currently unsupported by competitors like Workable, Jobvite and Greenhouse.
  • Effective Collaboration: According to our analysis, Zoho Recruit scored a perfect 100 for enabling seamless team collaboration through the @mentions feature. Stay on the same page as your team members while hiring and avoid recruitment bias.
  • Smooth Interview Management: Schedule real-time interviews with candidates directly on the platform. Competitors like Greenhouse and Jobvite require partner integrations to use this function.
  • Efficient Offer Management: Candidates can view offer letters online and also accept them. They can provide e-signatures using a built-in electronic signing tool, something that Jobvite and Greenhouse don’t currently support.
  • Low Cost: Choose from three subscription plans based on your needs. The most basic plan is free and has a 15-day trial period. The paid plans start at $25 and offer additional features.
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  • Job Posting: Post jobs across multiple job boards. The system is able to identify the best platforms to source candidates from and measure hiring costs. 
  • Applicant Tracking System (ATS): Utilize customizable filters and keyword searches to track candidates and workflows. Tracking applicants provides hiring managers with high-level insights into overall performance. 
  • Job Offer: Extend offers to candidates directly through the platform with SmartRecruiters’ offer letter templates and configurable forms. 
  • Data Analytics and Reporting: Leverage recruiting data with real-time dashboards and reports. Build custom reports, on-demand historical data and measure hiring success with KPIs.  
  • Configurable Workflows: Users can automate and customize their workflows. The drag-and-drop interface allows users to quickly build new hiring processes. 
  • Integration: SmartRecruiter offers integrations with more than 350 third-party vendors. These integrations are all available to users at no additional cost and can be implemented into workflows with a few clicks. 
  • Artificial Intelligence: AI recruiting technology provides intelligent candidate suggestions, search for candidates across internal and external databases and access to optional automated job alerts and job recommendations.  
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  • Resume Extractor: Use the Resume Inbox to automatically extract resumes as attachments from emails, or use the specialized tools to extract resumes from LinkedIn and other pages.
  • Integration: Connect the system to Google Docs, Calendar and a variety of other Zoho solutions with third-party integrations to automate data entry.
  • Communication: Besides automated email response facilities, you can also use customizable email templates to send emails manually. WhatsApp integration and SMS options make communication seamless and efficient.
  • Mobile App: Schedule interviews, track job openings and share information with the team using the Zoho Recruit mobile app, which is compatible with both iOS and Android devices.
  • Dashboards: Track and assess data and view job statuses, interview schedules and employee information through the platform’s activity dashboards.
  • Onboarding: Create digital onboarding forms like benefits enrollment, confidentiality agreements and compliance statements.
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Product Ranking

#3

among all
Recruitment Software

#4

among all
Recruitment Software

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Analyst Rating Summary

77
81
60
60
54
82
85
68
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Platform Features
Integrations & Extensibility
Career Websites
Talent Sourcing
Communications
Platform Features
Interview & Offer Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SmartRecruiters
Zoho Recruit
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 85 61 69 50 89 85 60 82 68 100 88 60 93 82 0 25 50 75 100
57%
0%
43%
57%
0%
43%
20%
0%
80%
75%
0%
25%
75%
13%
12%
63%
0%
37%
57%
14%
29%
100%
0%
0%
54%
0%
46%
85%
8%
7%
0%
0%
100%
0%
100%
0%
84%
0%
16%
89%
0%
11%
74%
9%
17%
78%
4%
18%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

82%
0%
18%
55%
0%
45%

User Sentiment Summary

Great User Sentiment 917 reviews
Excellent User Sentiment 2878 reviews
85%
of users recommend this product

SmartRecruiters has a 'great' User Satisfaction Rating of 85% when considering 917 user reviews from 5 recognized software review sites.

90%
of users recommend this product

Zoho Recruit has a 'excellent' User Satisfaction Rating of 90% when considering 2878 user reviews from 5 recognized software review sites.

4.5 (14)
5.0 (17)
4.3 (438)
4.5 (1745)
4.22 (132)
n/a
4.2 (130)
4.5 (930)
n/a
4.3 (113)
4.2 (203)
4.2 (73)

Awards

SelectHub research analysts have evaluated SmartRecruiters and concluded it earns best-in-class honors for Talent Sourcing.

Talent Sourcing Award

SelectHub research analysts have evaluated Zoho Recruit and concluded it earns best-in-class honors for Candidate Assessment & Evaluation and Communications. Zoho Recruit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Candidate Assessment & Evaluation Award
Communications Award

Synopsis of User Ratings and Reviews

UI/UX: SmartRecruiters is user-friendly and provides intuitive navigation, according to 100% of users who discussed the interface in reviews.
Integration: According to 75% of users who reviewed this capability, integration options are plentiful and integrations are typically simple to complete.
Functionality: About 55% of users who mentioned it said the system provides robust functionality, though some users criticized the lack of capabilities for fundamental recruiting needs.
Support: Regarding this feature, approximately 100% of users said that the customer support team was responsive and helpful.
ROI: According to 89% of users who reviewed this, SmartRecruiters simplified the recruiting process and provided a fair ROI.
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Automation: The system saves time by automating manual tasks, according to users who discussed automation in their reviews.
User Experience: Users say the system is easy to use. They also like the intuitive interface that makes navigation easy.
Customization: Users said that the system is able to adapt to their recruiting processes and preferences.
Cost: According to users who reviewed this aspect, the platform is fairly priced and affordable, even for startup companies.
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Customization: Customizations can be difficult to complete, according to 50% of users who discussed it in their reviews.
Bugs and Updates: According to 50% of users who reviewed this con, bugs appear semi-frequently and system updates can be disruptive.
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Customer Support: Users who reviewed this aspect complained about poor customer service, delayed responses and lack of assistance in times of need.
Learning Curve: According to users, this software comes with a steep learning curve, especially for beginners.
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With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.

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Customers like Zoho Recruit and show it with predominantly glowing reviews. They applauded the system’s ability to save them time and money, and its useful features make it worthwhile. However, there’s some dissatisfaction with the lack of adequate documentation, training and support to lessen the steep learning curve.I recently had the chance to run a 15-day free trial of Zoho Recruit’s desktop version. The homepage offers a structured view of the hiring pipeline for each job. You can add widgets and prioritize components to curate personalized interfaces that gel with your style and needs.Important metrics like time-to-hire, time-to-fill, offer acceptance rate and age of job are easily accessible, and you can monitor them by applying filters based on users or timelines. Spaces like upcoming interviews and activity logs further simplify the hiring process.I personally appreciated the amount of filtering and sorting options available for viewing applications. I could create jobs using readily available templates or by making manual entries. If your organization has a referral program, Zoho Recruit also lets you track candidates referred to different job openings.

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Screenshots

Top Alternatives in Recruitment Software


ApplicantStack

Breezy HR

Bullhorn

Greenhouse

iCIMS

JazzHR

JobDiva

Jobvite

Lever

SuccessFactors Talent Management

Taleo

Trakstar Hire

Workable

Zoho Recruit

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