ZipRecruiter vs iCIMS

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Our analysts compared ZipRecruiter vs iCIMS based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

ZipRecruiter Software Tool

Product Basics

ZipRecruiter is an AI-based hiring platform that immerses users into a vast network of job boards and career sites. It offers advanced candidate sourcing features like smart candidate matching technology, integrations and sponsored reach to enable fast hiring. Mobile capability and data-driven strategies assist hiring managers to find top talent for open jobs.
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ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.

Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.
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$16/Job, Daily
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$5,000 Monthly, Quote-based
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
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Documentation
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Videos
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • User-Friendly Platform: Create job posts with over 500 custom templates to choose from. Match with appropriate candidates by automatically scanning millions of profiles from multiple job boards. Track the process on the go with an optimized mobile app. 
  • Smarter Hiring: Learn from employer feedback with targeting technology and proactively invite qualified candidates with preferred skills and experience to apply. 
  • Attract Top Talent: Analyze numerous data points from applications and resumes to find the best match for the role. Access a larger talent pool from a network of over 100 job sites. 
  • Greater Efficiency: Target qualified candidates faster with special filters like location, category and age of resume. Source top profiles using the AI-driven platform, allowing time to shift focus to other activities. 
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  • Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process. 
  • Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process. 
  • Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results. 
  • Scalable:  ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members. 
  • Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website. 
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  • Artificial Intelligence: Employ AI functions throughout the hiring process by matching the right job seeker to open roles and leveraging the most frequented channels to reach candidates. 
  • Market Analysis: Connect with dedicated specialists to conduct market analysis based on specified recruiting goals. Gain real-time data and actionable insights to devise hiring strategies and track progress. 
  • Featured Ads: Place ads strategically within emails using the Featured Employer option to improve visibility. Customize messaging and specified keywords to increase employer branding, reach and traffic to job ads. 
  • Resume Database: Access a database of more than 31 million resumes with an average of 380,000 resumes added per month. Match recruiters with applicants with an 80% success rate on the first day of posting, according to the vendor. 
  • One-Click Apply: Candidates can apply or respond to job posts with a single click from any device. Process applications faster and track progress with the mobile app. 
  • Branded Job Boards: Create customized job boards with JobBoard.io. Let users build, brand and monitor a customized job board with the white-label software service. Build a niche job board without the hassle of technical setup. 
  • ATS Integration: Create a higher functioning recruitment ecosystem by integrating the platform with an existing ATS. Ensure successful placements by navigating a familiar system to optimize application workflow. 
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  • Google Integrations:  Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience. 
  • White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive. 
  • Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.  
  • Mobile:  With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place. 
  • Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires. 
  • Reporting and Analytics:  By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved. 
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Product Ranking

#40

among all
Recruitment Software

#5

among all
Recruitment Software

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Analyst Rating Summary

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89
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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iCIMS
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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 89 86 80 97 93 82 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 10241 reviews
Great User Sentiment 1425 reviews
84%
of users recommend this product

ZipRecruiter has a 'great' User Satisfaction Rating of 84% when considering 10241 user reviews from 1 recognized software review sites.

83%
of users recommend this product

iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.

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5.0 (14)
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4.1 (439)
4.18 (10241)
4.3 (725)
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4.4 (44)
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3.5 (203)

Awards

No awards.

SelectHub research analysts have evaluated iCIMS and concluded it deserves the award for the Best Overall Recruitment Software available today.

Analysts' Pick Award

Synopsis of User Ratings and Reviews

Wide Talent Pool Reach: Connects employers with a vast network of job seekers across various industries and experience levels, increasing the likelihood of finding suitable candidates.
AI Matching Technology: Leverages artificial intelligence to match job postings with qualified candidates, saving time and effort in the screening process.
Applicant Tracking System: Provides tools to manage the hiring process, from posting jobs to tracking applicants and scheduling interviews.
Employer Branding: Allows companies to create a profile showcasing their culture and values, attracting potential candidates.
Mobile Accessibility: Offers a mobile app for convenient job searching and candidate management on the go.
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Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.
UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.
Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.
Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.
Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.
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Limited Organic Reach: ZipRecruiter primarily functions as a paid platform, meaning visibility for job postings can be restricted without a paid plan. This can be a significant drawback for smaller businesses or those with limited recruitment budgets.
Application Quality Concerns: Some users have reported receiving a high volume of irrelevant or unqualified applications, potentially due to the broad reach of the platform and its ease of application submission. This can lead to increased time spent sifting through applications to identify suitable candidates.
Pricing Structure: ZipRecruiter's pricing structure can be complex and may vary based on factors such as job posting duration, number of postings, and desired features. This can make it challenging for businesses to accurately predict and budget for recruitment costs.
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Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.
Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.
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Let's dive into the world of ZipRecruiter and see what users have been saying about it lately. ZipRecruiter seems to be a bit of a mixed bag, with some users singing its praises and others, well, not so much. Let's break it down. One of the things that users consistently point out as a strength is ZipRecruiter's user-friendly interface. It's easy to navigate, even for those who aren't exactly tech-savvy. This is a big plus, as it means you can spend less time fiddling with the software and more time actually finding the right candidates. Another major advantage is ZipRecruiter's extensive candidate database. With millions of potential hires at your fingertips, you're more likely to find the perfect fit for your open positions. And let's not forget about the AI-powered matching technology, which helps to connect you with candidates who have the skills and experience you're looking for. This can save you a ton of time and effort in the long run. However, it's not all sunshine and rainbows with ZipRecruiter. Some users have expressed concerns about the cost, which can be a bit steep, especially for smaller businesses. Additionally, there have been some complaints about the quality of customer support. So, if you're someone who values having a responsive support team, you might want to keep that in mind. Another potential drawback is that while the AI matching can be a time-saver, it's not perfect. You might still need to do some manual screening to ensure you're getting the best candidates. So, who is ZipRecruiter best suited for? Well, it seems like it could be a good option for businesses of all sizes that are looking for a user-friendly platform with a large candidate pool. However, if you're on a tight budget or require top-notch customer support, you might want to explore other options. Ultimately, the best way to decide if ZipRecruiter is right for you is to give it a try and see how it works for your specific needs. Keep in mind that pricing and features can change over time, so it's always a good idea to check the latest information on their website.

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ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

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