AnyDesk vs Dameware Remote Everywhere

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Our analysts compared AnyDesk vs Dameware Remote Everywhere based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

AnyDesk Software Tool
Dameware Remote Everywhere Software Tool

Product Basics

AnyDesk is a sophisticated remote desktop software that facilitates seamless access and control of computers from any location. It is particularly beneficial for IT professionals, customer support teams, and industries requiring remote assistance, such as healthcare and finance. The software's standout features include low latency, high frame rates, and efficient bandwidth usage, ensuring smooth and responsive remote sessions. Users appreciate its robust security measures, including encryption and two-factor authentication, which safeguard sensitive data during remote access. AnyDesk's user-friendly interface and cross-platform compatibility enhance its appeal, making it a versatile tool for various operating systems. Compared to similar products, users often highlight its speed and reliability. Pricing details are not explicitly available, so contacting SelectHub for a tailored quote is advisable. Overall, AnyDesk's unique combination of performance, security, and ease of use makes it a compelling choice for remote desktop needs.
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Dameware Remote Everywhere is a sophisticated remote support software designed to facilitate seamless IT assistance. It excels in providing quick and efficient remote access to devices, making it ideal for IT professionals and support teams across various industries, including healthcare, finance, and education. The software's standout features include its robust security protocols, real-time session monitoring, and comprehensive reporting capabilities. Users appreciate its intuitive interface and the ability to manage multiple sessions simultaneously, which enhances productivity. Compared to similar products, Dameware Remote Everywhere is praised for its reliability and ease of use. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored quote. This ensures that organizations can find a pricing plan that aligns with their specific needs and budget. Overall, Dameware Remote Everywhere is a versatile tool that effectively addresses the challenges of remote IT support.
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Product Insights

  • Seamless Connectivity: AnyDesk allows users to connect to remote devices effortlessly, ensuring smooth and uninterrupted access to files and applications from anywhere in the world.
  • High Performance: With low latency and fast data transmission, AnyDesk provides a responsive experience, even over low-bandwidth connections, making it ideal for remote work and support.
  • Cross-Platform Compatibility: AnyDesk supports a wide range of operating systems, including Windows, macOS, Linux, Android, and iOS, allowing users to connect across different devices without compatibility issues.
  • Security and Privacy: Utilizing banking-standard TLS 1.2 technology and RSA 2048 asymmetric encryption, AnyDesk ensures that all remote sessions are secure and private, protecting sensitive data from unauthorized access.
  • Customizable Interface: Users can tailor the AnyDesk interface to suit their preferences, enhancing usability and productivity by focusing on the tools and features they use most frequently.
  • Efficient Collaboration: AnyDesk facilitates real-time collaboration by allowing multiple users to connect to the same device simultaneously, making it easier to work together on projects or provide technical support.
  • Lightweight Application: With a small file size and minimal system requirements, AnyDesk can be quickly installed and run on almost any device without consuming significant resources.
  • Unattended Access: AnyDesk enables users to set up unattended access to remote devices, allowing them to perform tasks or maintenance without needing someone on the other end to grant access.
  • Session Recording: The ability to record remote sessions provides a valuable tool for training, auditing, and compliance purposes, ensuring that all interactions can be reviewed and analyzed as needed.
  • Scalable Solutions: Whether for individual use or enterprise-level deployment, AnyDesk offers scalable solutions that can grow with the needs of the user or organization, providing flexibility and adaptability.
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  • Increased Efficiency: Dameware Remote Everywhere allows IT professionals to resolve issues quickly without needing to be physically present, reducing downtime and improving productivity.
  • Cost Savings: By minimizing the need for on-site visits, businesses can significantly cut travel expenses and allocate resources more effectively.
  • Enhanced Security: The software provides robust encryption and authentication protocols, ensuring that remote sessions are secure and data integrity is maintained.
  • Scalability: Whether managing a small team or a large enterprise, Dameware Remote Everywhere can scale to meet the needs of growing businesses, accommodating an increasing number of devices and users.
  • Cross-Platform Support: The ability to support multiple operating systems, including Windows, macOS, and Linux, ensures that IT teams can assist a diverse range of devices seamlessly.
  • Real-Time Collaboration: IT teams can collaborate in real-time during remote sessions, allowing for faster problem-solving and knowledge sharing among team members.
  • Improved Customer Satisfaction: Faster resolution times and the ability to address issues remotely lead to higher customer satisfaction and trust in IT services.
  • Comprehensive Reporting: Detailed session reports and analytics provide insights into IT operations, helping to identify trends and areas for improvement.
  • Customizable Alerts: IT administrators can set up alerts for specific events, ensuring they are notified of critical issues promptly and can take immediate action.
  • Reduced Environmental Impact: By decreasing the need for travel, businesses can lower their carbon footprint, contributing to sustainability goals.
  • 24/7 Availability: Remote support can be provided at any time, ensuring that issues are addressed promptly, regardless of time zones or business hours.
  • Seamless Integration: The software integrates with existing IT infrastructure and tools, allowing for a smooth implementation without disrupting current workflows.
  • Custom Branding: Businesses can customize the interface to reflect their brand, providing a consistent experience for end-users and reinforcing brand identity.
  • Reduced Learning Curve: With an intuitive interface, IT professionals can quickly become proficient in using the software, minimizing training time and costs.
  • Proactive Maintenance: IT teams can perform regular maintenance tasks remotely, preventing potential issues before they escalate into major problems.
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  • Cross-Platform Compatibility: AnyDesk supports a wide range of operating systems, including Windows, macOS, Linux, Android, and iOS, allowing seamless remote access across different devices.
  • High Frame Rates: With up to 60 frames per second on local networks and most internet connections, AnyDesk ensures smooth and fluid remote desktop experiences.
  • Low Latency: The software is designed to minimize latency, providing near-instantaneous responses to user inputs, which is crucial for tasks requiring precision.
  • Efficient Bandwidth Usage: AnyDesk optimizes data transmission to function effectively even with low bandwidth, making it suitable for various network conditions.
  • Banking-Standard Encryption: Utilizing TLS 1.2 technology, AnyDesk ensures secure connections with robust encryption, safeguarding sensitive data during remote sessions.
  • Customizable User Interface: Users can tailor the interface to their preferences, enhancing usability and comfort during extended remote sessions.
  • Remote Printing: This feature allows users to print documents from a remote device to a local printer, streamlining workflows and enhancing productivity.
  • File Transfer: AnyDesk facilitates easy file sharing between connected devices, supporting drag-and-drop functionality for quick transfers.
  • Session Recording: Users can record remote sessions for documentation or training purposes, ensuring important interactions are captured for future reference.
  • Address Book: The integrated address book helps manage contacts and connections efficiently, providing quick access to frequently used devices.
  • On-Screen Whiteboard: This feature enables real-time collaboration by allowing users to draw and annotate directly on the screen during a session.
  • Unattended Access: AnyDesk supports unattended access, enabling users to connect to remote devices without requiring manual acceptance, ideal for IT support and maintenance tasks.
  • Multi-Session Handling: Users can manage multiple remote sessions simultaneously, enhancing multitasking capabilities and efficiency.
  • Mobile Device Support: AnyDesk offers mobile apps that provide full remote desktop functionality on smartphones and tablets, ensuring flexibility and mobility.
  • Custom Alias: Users can create personalized aliases for their AnyDesk addresses, making it easier to remember and share connection details.
  • Wake-on-LAN: This feature allows users to wake up sleeping devices remotely, ensuring access even when devices are in power-saving modes.
  • Two-Factor Authentication: Enhancing security, AnyDesk supports two-factor authentication, adding an extra layer of protection to remote access.
  • Session Permissions: Users can set specific permissions for each session, controlling access to features like file transfer and clipboard synchronization.
  • Custom Client: Businesses can create a custom AnyDesk client with their branding, providing a personalized experience for their users.
  • REST API: AnyDesk offers a REST API for integration with other software and systems, enabling automation and customization of remote access workflows.
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  • Cross-Platform Support: Seamlessly connect to Windows, macOS, and Linux systems, ensuring flexibility in diverse IT environments.
  • Cloud-Based Architecture: Leverage cloud technology for remote access without the need for complex on-premises setups.
  • Two-Factor Authentication: Enhance security with an additional layer of protection, requiring a second form of verification for access.
  • Session Recording: Record remote sessions for auditing and training purposes, providing a comprehensive log of support activities.
  • File Transfer: Easily transfer files between local and remote systems, facilitating efficient troubleshooting and updates.
  • Remote Reboot and Reconnect: Reboot remote machines and automatically reconnect to the session, minimizing downtime during maintenance.
  • Customizable Branding: Personalize the interface with your organization's branding to maintain a consistent corporate identity.
  • Multi-Monitor Support: View and control multiple monitors connected to a remote system, enhancing support capabilities for complex setups.
  • Chat Functionality: Communicate with end-users in real-time through an integrated chat feature, improving collaboration during support sessions.
  • Session Transfer: Transfer active sessions between technicians without disconnecting, ensuring continuity in support.
  • Detailed Reporting: Generate comprehensive reports on session activities, providing insights into support operations and performance.
  • Remote Command Line Access: Execute command line operations on remote systems, allowing for advanced troubleshooting and configuration.
  • Wake-on-LAN: Power on remote computers that are in sleep mode, enabling support even when systems are not fully active.
  • Mobile Device Support: Access and control mobile devices, expanding support capabilities beyond traditional desktops and laptops.
  • Integrated Ticketing System: Manage support tickets directly within the platform, streamlining the support process and improving efficiency.
  • Customizable Alerts: Set up alerts for specific events or conditions, ensuring timely responses to critical issues.
  • Role-Based Access Control: Define user roles and permissions to ensure that technicians have appropriate access levels for their responsibilities.
  • Session Timeout Settings: Configure automatic session timeouts to enhance security and prevent unauthorized access.
  • Remote Printing: Print documents from a remote computer to a local printer, facilitating seamless document handling during support.
  • Scalability: Easily scale the solution to accommodate growing support needs, ensuring it remains effective as your organization expands.
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Product Ranking

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#18

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Synopsis of User Ratings and Reviews

Fast Performance: AnyDesk is known for its quick and dependable performance, ensuring a smooth user experience for remote connections.
Intuitive Interface: The software boasts a user-friendly interface that simplifies remote computer access, making it easy for users of all skill levels to navigate.
Flexible Customization: AnyDesk offers a variety of customizable settings, allowing users to tailor their remote access experience to their specific requirements.
Robust Security: Security is prioritized with end-to-end encryption and two-factor authentication, safeguarding connections and protecting sensitive data during remote sessions.
Cost-Effective Solution: AnyDesk provides a free version for personal use and budget-friendly paid plans for businesses, making it an accessible choice for various users and organizations.
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Cross-Platform Support: Dameware Remote Everywhere (DRE) supports a wide range of operating systems, allowing IT professionals to provide support for devices regardless of platform.
Fast Connections: Users have reported that DRE enables them to establish connections to remote devices in under 8 seconds, facilitating quick troubleshooting and issue resolution.
Comprehensive Remote Support: DRE offers a full suite of tools for incident analysis, troubleshooting, and device management, empowering IT professionals to effectively address various technical issues remotely.
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Cost After Initial Subscription: Some users have reported a significant price increase for license renewal after the first year, prompting them to seek more affordable alternatives.
Inconsistent Account Access: Users have experienced difficulties logging into their AnyDesk accounts from their primary devices, even when using the correct credentials, while simultaneously being able to access the AnyDesk website.
License Management Issues: Difficulties managing licenses, such as transferring licenses to different devices or removing the "Free License" banner from licensed accounts, have been reported.
Potential for False Positives: AnyDesk's system for detecting professional use may mistakenly flag personal use as commercial, leading to restrictions and interruptions even for users with paid licenses.
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Cost: The pricing might not be suitable for all businesses, especially smaller ones with limited budgets.
Mobile App Issues: The mobile app, particularly for iOS, has drawbacks like instability, connection problems, and a user interface that some users find difficult to use.
Performance Hiccups: Some users have reported occasional issues with the software's performance, such as crashes or slowness.
Setup Difficulties: While generally considered easy to set up, some users have found the initial installation process to be more complex than anticipated, noting that the documentation could be clearer.
Support Response Times: Although customer support is generally well-regarded, there have been cases where users experienced delays in getting assistance.
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Is AnyDesk the desk you should be working at? User reviews from the last year suggest that AnyDesk is a highly competitive player in the remote desktop software arena, particularly lauded for its speed, user-friendliness, and attractive free plan for personal use. Users rave about its snappy performance, even on dodgy internet connections, and its intuitive design that makes it a breeze to use, even for tech newbies. The free version is a steal for personal use, offering a bunch of features like file transfer and on-demand access, which is perfect for quick tech support sessions with friends and family.However, some users point out that AnyDesk's free version has limitations, especially when it comes to unattended access, which is a bit of a bummer for businesses. The pricing for paid plans can also be a bit steep for some, especially those needing access for a whole crew of users or devices. While AnyDesk gets high marks for its security features, it's important to be aware of potential scams where shady characters try to trick users into giving them the keys to their digital kingdoms. Despite these drawbacks, AnyDesk is a solid choice for individuals and small teams looking for a zippy and user-friendly remote desktop solution without breaking the bank. Its ease of use and focus on personal use make it a great option for those who need a reliable tool for remote access and support.

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Is Dameware Remote Everywhere the gold standard of remote support software, or does it miss the mark? While user reviews praise Dameware Remote Everywhere for its robust security features and intuitive interface, some users have reported experiencing crashes and inconsistencies. For example, one user reported that the software frequently crashed when accessing important information about remote devices. Users appreciate the software's speed, with connections typically established in under eight seconds, and its comprehensive features, including file transfer and video calls. However, some users find the pricing to be high, particularly given the reported performance issues. One of the most significant advantages of Dameware Remote Everywhere is its cross-platform support, allowing IT professionals to manage Windows, Mac, and Linux systems seamlessly. The software also stands out for its strong security measures, including encryption protocols like SSL and TLS, Smart Card authentication, and multi-layered security checks. These features are essential for businesses handling sensitive data and require secure remote access solutions. Despite these strengths, the software's drawbacks, such as occasional crashes and a relatively high price point, cannot be ignored. Overall, Dameware Remote Everywhere is best suited for businesses prioritizing robust IT support and secure network management, even with its drawbacks. Its comprehensive features, cross-platform compatibility, and strong security measures make it a valuable tool for IT professionals. However, businesses on a tight budget or those requiring flawless performance may need to consider alternatives.

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