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GoToMyPC vs Dameware Remote Everywhere

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Our analysts compared GoToMyPC vs Dameware Remote Everywhere based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Benefits & Features Analyst Summary Screenshots
GoToMyPC Software Tool
Dameware Remote Everywhere Software Tool
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Product Basics

GoToMyPC is a sophisticated remote desktop software that enables users to access their computers from any location with an internet connection. It is particularly beneficial for professionals who require seamless access to their office computers while traveling or working from home. Industries such as IT support, finance, and healthcare find it especially useful due to its robust security features and ease of use. Users appreciate its intuitive interface, reliable performance, and the ability to transfer files effortlessly between devices. GoToMyPC stands out for its high-speed connectivity and minimal lag, ensuring a smooth remote experience. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a tailored quote. Overall, GoToMyPC is praised for its dependability and user-friendly design, making it a preferred choice for remote desktop solutions.
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Dameware Remote Everywhere is a sophisticated remote support software designed to facilitate seamless IT assistance. It excels in providing quick and efficient remote access to devices, making it ideal for IT professionals and support teams across various industries, including healthcare, finance, and education. The software's standout features include its robust security protocols, real-time session monitoring, and comprehensive reporting capabilities. Users appreciate its intuitive interface and the ability to manage multiple sessions simultaneously, which enhances productivity. Compared to similar products, Dameware Remote Everywhere is praised for its reliability and ease of use. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored quote. This ensures that organizations can find a pricing plan that aligns with their specific needs and budget. Overall, Dameware Remote Everywhere is a versatile tool that effectively addresses the challenges of remote IT support.
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Product Assistance

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24/7 Live Support
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Product Insights

  • Increased Productivity: Access your work computer from anywhere, allowing you to complete tasks without being physically present in the office. This flexibility can lead to more efficient use of time, especially during travel or unexpected events.
  • Enhanced Collaboration: Share your screen with colleagues in real-time, facilitating seamless collaboration on projects and presentations, regardless of geographical location.
  • Secure Access: Benefit from robust security measures, including end-to-end encryption and two-factor authentication, ensuring that your data remains protected during remote sessions.
  • Cost Savings: Reduce the need for physical office space and resources by enabling remote work, which can lead to significant savings on overhead costs such as utilities and office supplies.
  • Business Continuity: Maintain operations during emergencies or disruptions by allowing employees to access their workstations remotely, ensuring that critical business functions continue uninterrupted.
  • Improved Work-Life Balance: Empower employees to work from home or other convenient locations, helping them balance professional responsibilities with personal commitments more effectively.
  • Easy Setup and Use: Quickly install and configure the software without the need for extensive IT support, making it accessible for users with varying levels of technical expertise.
  • Cross-Platform Compatibility: Access your desktop from a variety of devices, including PCs, Macs, tablets, and smartphones, ensuring flexibility and convenience for users with different technology preferences.
  • Real-Time Support: Provide immediate assistance to clients or team members by remotely accessing their computers to troubleshoot issues, enhancing customer service and support efficiency.
  • Scalability: Easily scale the solution to accommodate growing business needs, whether you're adding new users or expanding to new locations, without significant infrastructure changes.
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  • Increased Efficiency: Dameware Remote Everywhere allows IT professionals to resolve issues quickly without needing to be physically present, reducing downtime and improving productivity.
  • Cost Savings: By minimizing the need for on-site visits, businesses can significantly cut travel expenses and allocate resources more effectively.
  • Enhanced Security: The software provides robust encryption and authentication protocols, ensuring that remote sessions are secure and data integrity is maintained.
  • Scalability: Whether managing a small team or a large enterprise, Dameware Remote Everywhere can scale to meet the needs of growing businesses, accommodating an increasing number of devices and users.
  • Cross-Platform Support: The ability to support multiple operating systems, including Windows, macOS, and Linux, ensures that IT teams can assist a diverse range of devices seamlessly.
  • Real-Time Collaboration: IT teams can collaborate in real-time during remote sessions, allowing for faster problem-solving and knowledge sharing among team members.
  • Improved Customer Satisfaction: Faster resolution times and the ability to address issues remotely lead to higher customer satisfaction and trust in IT services.
  • Comprehensive Reporting: Detailed session reports and analytics provide insights into IT operations, helping to identify trends and areas for improvement.
  • Customizable Alerts: IT administrators can set up alerts for specific events, ensuring they are notified of critical issues promptly and can take immediate action.
  • Reduced Environmental Impact: By decreasing the need for travel, businesses can lower their carbon footprint, contributing to sustainability goals.
  • 24/7 Availability: Remote support can be provided at any time, ensuring that issues are addressed promptly, regardless of time zones or business hours.
  • Seamless Integration: The software integrates with existing IT infrastructure and tools, allowing for a smooth implementation without disrupting current workflows.
  • Custom Branding: Businesses can customize the interface to reflect their brand, providing a consistent experience for end-users and reinforcing brand identity.
  • Reduced Learning Curve: With an intuitive interface, IT professionals can quickly become proficient in using the software, minimizing training time and costs.
  • Proactive Maintenance: IT teams can perform regular maintenance tasks remotely, preventing potential issues before they escalate into major problems.
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  • Remote Access: Connect to your computer from anywhere with an internet connection, allowing you to work from home or while traveling.
  • File Transfer: Easily transfer files between your local and remote computers, ensuring you have access to necessary documents and resources.
  • Multi-Monitor Support: View and interact with multiple monitors connected to the remote computer, providing a seamless experience for users with complex setups.
  • Mobile Access: Use the GoToMyPC app on iOS and Android devices to access your computer on the go, offering flexibility and convenience.
  • Clipboard Sync: Copy and paste text and images between your local and remote computers, streamlining your workflow.
  • 256-Bit AES Encryption: Protect your data with robust encryption, ensuring secure connections and safeguarding sensitive information.
  • Guest Invite: Temporarily share access to your computer with others by sending a secure invitation link, facilitating collaboration and support.
  • Performance Monitoring: Monitor the performance of your remote sessions with real-time data, helping you identify and resolve connectivity issues.
  • Session Recording: Record your remote sessions for later review or training purposes, providing a valuable resource for documentation and analysis.
  • Customizable Shortcuts: Create keyboard shortcuts for frequently used commands, enhancing efficiency and productivity during remote sessions.
  • Wake-on-LAN: Wake up your sleeping computer remotely, ensuring you can access it even if it's not powered on when you need it.
  • Multi-User Access: Allow multiple users to access the same computer with individual accounts, supporting team collaboration and shared resources.
  • Remote Printing: Print documents from your remote computer to a local printer, maintaining productivity without needing to transfer files.
  • Two-Factor Authentication: Add an extra layer of security to your account with two-factor authentication, protecting against unauthorized access.
  • Admin Center: Manage user accounts, permissions, and settings from a centralized admin console, simplifying IT management for businesses.
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  • Cross-Platform Support: Seamlessly connect to Windows, macOS, and Linux systems, ensuring flexibility in diverse IT environments.
  • Cloud-Based Architecture: Leverage cloud technology for remote access without the need for complex on-premises setups.
  • Two-Factor Authentication: Enhance security with an additional layer of protection, requiring a second form of verification for access.
  • Session Recording: Record remote sessions for auditing and training purposes, providing a comprehensive log of support activities.
  • File Transfer: Easily transfer files between local and remote systems, facilitating efficient troubleshooting and updates.
  • Remote Reboot and Reconnect: Reboot remote machines and automatically reconnect to the session, minimizing downtime during maintenance.
  • Customizable Branding: Personalize the interface with your organization's branding to maintain a consistent corporate identity.
  • Multi-Monitor Support: View and control multiple monitors connected to a remote system, enhancing support capabilities for complex setups.
  • Chat Functionality: Communicate with end-users in real-time through an integrated chat feature, improving collaboration during support sessions.
  • Session Transfer: Transfer active sessions between technicians without disconnecting, ensuring continuity in support.
  • Detailed Reporting: Generate comprehensive reports on session activities, providing insights into support operations and performance.
  • Remote Command Line Access: Execute command line operations on remote systems, allowing for advanced troubleshooting and configuration.
  • Wake-on-LAN: Power on remote computers that are in sleep mode, enabling support even when systems are not fully active.
  • Mobile Device Support: Access and control mobile devices, expanding support capabilities beyond traditional desktops and laptops.
  • Integrated Ticketing System: Manage support tickets directly within the platform, streamlining the support process and improving efficiency.
  • Customizable Alerts: Set up alerts for specific events or conditions, ensuring timely responses to critical issues.
  • Role-Based Access Control: Define user roles and permissions to ensure that technicians have appropriate access levels for their responsibilities.
  • Session Timeout Settings: Configure automatic session timeouts to enhance security and prevent unauthorized access.
  • Remote Printing: Print documents from a remote computer to a local printer, facilitating seamless document handling during support.
  • Scalability: Easily scale the solution to accommodate growing support needs, ensuring it remains effective as your organization expands.
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Product Ranking

#6

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#18

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Synopsis of User Ratings and Reviews

Reliable Connections: GoToMyPC consistently receives praise for its dependable connections, ensuring users can rely on it for important work tasks.
User-Friendly Interface: The software is designed with simplicity in mind, making it easy for users of all technical skill levels to navigate and utilize its features effectively.
Strong Security: GoToMyPC prioritizes security with robust encryption, multi-factor authentication, and other measures to protect sensitive data during remote sessions.
Fast Performance: Users experience high-speed connections and minimal lag, allowing for smooth and responsive remote work, even over slower internet connections.
Feature-Rich: Beyond basic remote access, GoToMyPC offers a range of features like remote printing, file transfer, multi-monitor support, and mobile device compatibility, enhancing productivity and convenience for users.
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Cross-Platform Support: Dameware Remote Everywhere (DRE) supports a wide range of operating systems, allowing IT professionals to provide support for devices regardless of platform.
Fast Connections: Users have reported that DRE enables them to establish connections to remote devices in under 8 seconds, facilitating quick troubleshooting and issue resolution.
Comprehensive Remote Support: DRE offers a full suite of tools for incident analysis, troubleshooting, and device management, empowering IT professionals to effectively address various technical issues remotely.
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Cost: GoToMyPC can be expensive, especially for small businesses or teams with limited budgets, compared to other remote desktop solutions.
Security Concerns: Some organizations have strict security policies that might prohibit third-party remote access tools like GoToMyPC, as they might require opening additional ports in firewalls or raise concerns about data privacy.
Performance Issues: Users have reported occasional slowness or lag, especially when dealing with graphically intensive tasks or experiencing network congestion, which can hinder productivity.
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Cost: The pricing might not be suitable for all businesses, especially smaller ones with limited budgets.
Mobile App Issues: The mobile app, particularly for iOS, has drawbacks like instability, connection problems, and a user interface that some users find difficult to use.
Performance Hiccups: Some users have reported occasional issues with the software's performance, such as crashes or slowness.
Setup Difficulties: While generally considered easy to set up, some users have found the initial installation process to be more complex than anticipated, noting that the documentation could be clearer.
Support Response Times: Although customer support is generally well-regarded, there have been cases where users experienced delays in getting assistance.
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Is GoToMyPC the 'go-to' solution for remote access, or will it leave users feeling 'pc-ved'? While GoToMyPC receives generally positive feedback for its reliability and user-friendly interface, its pricing strategy has sparked debate among users. GoToMyPC shines in its straightforward setup process and stable connections, ensuring a smooth and efficient remote work experience. Users particularly appreciate the software's compatibility with various operating systems, including Windows, macOS, Android, and iOS, making it a versatile choice for diverse users. The inclusion of features like remote printing, file transfer, and multi-monitor support further enhances its appeal. However, the pricing structure emerges as a potential drawback. Although a 7-day free trial is offered, the subsequent subscription fees are notably higher than those of competitors like TeamViewer and RemotePC, a point frequently raised by users. Some users also report occasional sluggishness with the mobile app. In conclusion, GoToMyPC proves to be a reliable and feature-rich remote access solution best suited for individuals and businesses prioritizing a seamless and dependable remote work experience and are willing to invest in a premium solution. However, budget-conscious users may find better value in exploring alternative options.

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Is Dameware Remote Everywhere the gold standard of remote support software, or does it miss the mark? While user reviews praise Dameware Remote Everywhere for its robust security features and intuitive interface, some users have reported experiencing crashes and inconsistencies. For example, one user reported that the software frequently crashed when accessing important information about remote devices. Users appreciate the software's speed, with connections typically established in under eight seconds, and its comprehensive features, including file transfer and video calls. However, some users find the pricing to be high, particularly given the reported performance issues. One of the most significant advantages of Dameware Remote Everywhere is its cross-platform support, allowing IT professionals to manage Windows, Mac, and Linux systems seamlessly. The software also stands out for its strong security measures, including encryption protocols like SSL and TLS, Smart Card authentication, and multi-layered security checks. These features are essential for businesses handling sensitive data and require secure remote access solutions. Despite these strengths, the software's drawbacks, such as occasional crashes and a relatively high price point, cannot be ignored. Overall, Dameware Remote Everywhere is best suited for businesses prioritizing robust IT support and secure network management, even with its drawbacks. Its comprehensive features, cross-platform compatibility, and strong security measures make it a valuable tool for IT professionals. However, businesses on a tight budget or those requiring flawless performance may need to consider alternatives.

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