Parallels Desktop vs Dameware Remote Everywhere

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Our analysts compared Parallels Desktop vs Dameware Remote Everywhere based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

Parallels Desktop Software Tool
Dameware Remote Everywhere Software Tool

Product Basics

Parallels Desktop is a sophisticated virtualization software that enables users to run multiple operating systems, such as Windows, Linux, and macOS, on a single Mac device without rebooting. This versatile tool is particularly beneficial for professionals in industries like software development, IT, and design, where cross-platform compatibility is essential. Users appreciate its seamless integration, allowing for smooth file sharing and application switching between operating systems. Unique features include Coherence Mode, which lets Windows applications run as if they were native Mac apps, and the ability to allocate system resources dynamically for optimal performance. Compared to similar products, users often highlight its user-friendly interface and robust performance. Pricing varies based on the edition and licensing model, with options for annual subscriptions or perpetual licenses. For precise pricing tailored to specific needs, contacting SelectHub is recommended.
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Dameware Remote Everywhere is a sophisticated remote support software designed to facilitate seamless IT assistance. It excels in providing quick and efficient remote access to devices, making it ideal for IT professionals and support teams across various industries, including healthcare, finance, and education. The software's standout features include its robust security protocols, real-time session monitoring, and comprehensive reporting capabilities. Users appreciate its intuitive interface and the ability to manage multiple sessions simultaneously, which enhances productivity. Compared to similar products, Dameware Remote Everywhere is praised for its reliability and ease of use. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored quote. This ensures that organizations can find a pricing plan that aligns with their specific needs and budget. Overall, Dameware Remote Everywhere is a versatile tool that effectively addresses the challenges of remote IT support.
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Product Insights

  • Seamless Integration: Parallels Desktop allows users to run Windows applications alongside macOS applications without rebooting, providing a smooth workflow for those who need both operating systems.
  • Cross-Platform Compatibility: It enables the use of Windows-only software on a Mac, such as Microsoft Access or Internet Explorer, which is crucial for professionals who rely on these tools.
  • Resource Efficiency: The software optimizes the use of system resources, ensuring that both the host and guest operating systems run efficiently without significant performance degradation.
  • Easy Setup: Parallels Desktop offers a straightforward installation process with a user-friendly interface, making it accessible even for those with limited technical expertise.
  • Enhanced Productivity: Features like Coherence Mode allow users to hide the Windows desktop while using Windows applications, creating a more focused and distraction-free environment.
  • Security Features: It includes robust security measures such as isolated virtual machines, which protect the host system from malware and other threats that may affect the guest OS.
  • Regular Updates: Parallels Desktop provides frequent updates to ensure compatibility with the latest macOS and Windows releases, keeping systems up-to-date and secure.
  • Customizable Settings: Users can tailor the virtual machine settings to their specific needs, such as adjusting the amount of RAM or CPU cores allocated, optimizing performance for different tasks.
  • Support for Multiple OS: Beyond Windows, Parallels Desktop supports various Linux distributions and other operating systems, offering flexibility for developers and IT professionals.
  • Snapshot Functionality: The ability to take snapshots of the virtual machine state allows users to experiment with software or system changes without risk, as they can easily revert to a previous state.
  • Business and IT Solutions: Parallels Desktop for Business includes centralized administration and management tools, making it ideal for IT departments managing multiple users and devices.
  • Cost-Effective Solution: By enabling the use of multiple operating systems on a single machine, Parallels Desktop reduces the need for additional hardware, saving costs for businesses and individuals.
  • Remote Access: With Parallels Access, users can access their virtual machines remotely from any device, providing flexibility for remote work and travel.
  • Comprehensive Support: Parallels offers extensive support resources, including tutorials, forums, and customer service, ensuring users can resolve issues quickly and efficiently.
  • Performance Optimization: The software includes tools to optimize virtual machine performance, such as disk space cleanup and memory management, ensuring smooth operation even under heavy workloads.
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  • Increased Efficiency: Dameware Remote Everywhere allows IT professionals to resolve issues quickly without needing to be physically present, reducing downtime and improving productivity.
  • Cost Savings: By minimizing the need for on-site visits, businesses can significantly cut travel expenses and allocate resources more effectively.
  • Enhanced Security: The software provides robust encryption and authentication protocols, ensuring that remote sessions are secure and data integrity is maintained.
  • Scalability: Whether managing a small team or a large enterprise, Dameware Remote Everywhere can scale to meet the needs of growing businesses, accommodating an increasing number of devices and users.
  • Cross-Platform Support: The ability to support multiple operating systems, including Windows, macOS, and Linux, ensures that IT teams can assist a diverse range of devices seamlessly.
  • Real-Time Collaboration: IT teams can collaborate in real-time during remote sessions, allowing for faster problem-solving and knowledge sharing among team members.
  • Improved Customer Satisfaction: Faster resolution times and the ability to address issues remotely lead to higher customer satisfaction and trust in IT services.
  • Comprehensive Reporting: Detailed session reports and analytics provide insights into IT operations, helping to identify trends and areas for improvement.
  • Customizable Alerts: IT administrators can set up alerts for specific events, ensuring they are notified of critical issues promptly and can take immediate action.
  • Reduced Environmental Impact: By decreasing the need for travel, businesses can lower their carbon footprint, contributing to sustainability goals.
  • 24/7 Availability: Remote support can be provided at any time, ensuring that issues are addressed promptly, regardless of time zones or business hours.
  • Seamless Integration: The software integrates with existing IT infrastructure and tools, allowing for a smooth implementation without disrupting current workflows.
  • Custom Branding: Businesses can customize the interface to reflect their brand, providing a consistent experience for end-users and reinforcing brand identity.
  • Reduced Learning Curve: With an intuitive interface, IT professionals can quickly become proficient in using the software, minimizing training time and costs.
  • Proactive Maintenance: IT teams can perform regular maintenance tasks remotely, preventing potential issues before they escalate into major problems.
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  • Seamless Integration: Run Windows applications alongside macOS applications without rebooting, providing a cohesive user experience.
  • Coherence Mode: Hide the Windows desktop while using Windows applications, making them appear as native macOS apps.
  • Drag and Drop Functionality: Easily transfer files, text, and images between Windows and macOS environments by dragging and dropping.
  • Touch Bar Support: Utilize the MacBook Pro's Touch Bar for Windows applications, enhancing productivity with quick access to app controls.
  • DirectX and OpenGL Support: Run demanding graphics applications and games with support for DirectX 11 and OpenGL 3.3, ensuring smooth performance.
  • Snapshot and Rollback: Create snapshots of your virtual machine to save its state and revert back if needed, providing a safety net for testing and development.
  • Shared Folders and Cloud Integration: Access files from your Mac, Windows, and cloud storage seamlessly, ensuring all your data is at your fingertips.
  • Multiple OS Support: Run a variety of operating systems including Windows, Linux, and older versions of macOS, catering to diverse testing and development needs.
  • Resource Management: Allocate CPU and memory resources to your virtual machines efficiently, optimizing performance based on your needs.
  • USB and External Device Compatibility: Connect USB devices and external hardware to your virtual machines, ensuring full functionality and integration.
  • Automatic Optimization: Parallels Desktop automatically adjusts settings for optimal performance based on your hardware and usage patterns.
  • Parallels Toolbox: Access a suite of handy tools for everyday tasks such as taking screenshots, downloading videos, and more, directly from your desktop.
  • Cross-Platform Access: Use Parallels Access to remotely access your Mac from any device, ensuring you can work from anywhere.
  • Virtual Machine Encryption: Protect your data with virtual machine encryption, ensuring sensitive information remains secure.
  • Easy Setup: Quickly set up your virtual machines with pre-configured settings and installation wizards, reducing setup time and complexity.
  • Retina Display Support: Enjoy crisp and clear visuals with full support for Retina displays, enhancing the visual experience of your virtual machines.
  • Business and Pro Editions: Access advanced features such as network conditioning and Visual Studio plug-in, tailored for professional and business use.
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  • Cross-Platform Support: Seamlessly connect to Windows, macOS, and Linux systems, ensuring flexibility in diverse IT environments.
  • Cloud-Based Architecture: Leverage cloud technology for remote access without the need for complex on-premises setups.
  • Two-Factor Authentication: Enhance security with an additional layer of protection, requiring a second form of verification for access.
  • Session Recording: Record remote sessions for auditing and training purposes, providing a comprehensive log of support activities.
  • File Transfer: Easily transfer files between local and remote systems, facilitating efficient troubleshooting and updates.
  • Remote Reboot and Reconnect: Reboot remote machines and automatically reconnect to the session, minimizing downtime during maintenance.
  • Customizable Branding: Personalize the interface with your organization's branding to maintain a consistent corporate identity.
  • Multi-Monitor Support: View and control multiple monitors connected to a remote system, enhancing support capabilities for complex setups.
  • Chat Functionality: Communicate with end-users in real-time through an integrated chat feature, improving collaboration during support sessions.
  • Session Transfer: Transfer active sessions between technicians without disconnecting, ensuring continuity in support.
  • Detailed Reporting: Generate comprehensive reports on session activities, providing insights into support operations and performance.
  • Remote Command Line Access: Execute command line operations on remote systems, allowing for advanced troubleshooting and configuration.
  • Wake-on-LAN: Power on remote computers that are in sleep mode, enabling support even when systems are not fully active.
  • Mobile Device Support: Access and control mobile devices, expanding support capabilities beyond traditional desktops and laptops.
  • Integrated Ticketing System: Manage support tickets directly within the platform, streamlining the support process and improving efficiency.
  • Customizable Alerts: Set up alerts for specific events or conditions, ensuring timely responses to critical issues.
  • Role-Based Access Control: Define user roles and permissions to ensure that technicians have appropriate access levels for their responsibilities.
  • Session Timeout Settings: Configure automatic session timeouts to enhance security and prevent unauthorized access.
  • Remote Printing: Print documents from a remote computer to a local printer, facilitating seamless document handling during support.
  • Scalability: Easily scale the solution to accommodate growing support needs, ensuring it remains effective as your organization expands.
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Product Ranking

#12

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Remote Desktop Software

#18

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Remote Desktop Software

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Synopsis of User Ratings and Reviews

Run Legacy Software: Parallels Desktop enables users to run legacy Windows software on their Macs, even if it's incompatible with the latest macOS versions. This is particularly beneficial for businesses that rely on older applications that are essential to their operations.
Streamlined Workflow: By providing a way to run Windows and macOS applications side-by-side, Parallels Desktop eliminates the need to switch between operating systems, leading to a more efficient and productive work environment.
Testing Across Operating Systems: Developers and IT professionals can leverage Parallels Desktop to test software and websites across multiple operating systems, ensuring compatibility and identifying potential issues before deployment.
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Cross-Platform Support: Dameware Remote Everywhere (DRE) supports a wide range of operating systems, allowing IT professionals to provide support for devices regardless of platform.
Fast Connections: Users have reported that DRE enables them to establish connections to remote devices in under 8 seconds, facilitating quick troubleshooting and issue resolution.
Comprehensive Remote Support: DRE offers a full suite of tools for incident analysis, troubleshooting, and device management, empowering IT professionals to effectively address various technical issues remotely.
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High Resource Consumption: Even with resource limitations configured, some users observe significant RAM usage, potentially impacting overall system performance, especially on older hardware or when running demanding applications concurrently.
Occasional Software Glitches: While generally stable, some users report infrequent instances of Parallels Desktop freezing or requiring a restart, which can disrupt workflow and lead to minor productivity losses.
Coherence Mode UI Quirks: Although Coherence Mode enables seamless integration of Windows apps, the duplication of system icons like battery and network status in both macOS and Windows can clutter the menu bar and create a less streamlined user experience.
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Cost: The pricing might not be suitable for all businesses, especially smaller ones with limited budgets.
Mobile App Issues: The mobile app, particularly for iOS, has drawbacks like instability, connection problems, and a user interface that some users find difficult to use.
Performance Hiccups: Some users have reported occasional issues with the software's performance, such as crashes or slowness.
Setup Difficulties: While generally considered easy to set up, some users have found the initial installation process to be more complex than anticipated, noting that the documentation could be clearer.
Support Response Times: Although customer support is generally well-regarded, there have been cases where users experienced delays in getting assistance.
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Is Parallels Desktop truly parallel to its competitors, or does it fall short? User reviews from the last year paint a largely positive picture of Parallels Desktop, particularly for its ability to seamlessly blend the Windows and macOS experiences. Users rave about Coherence Mode, which allows them to run Windows applications as if they were native to macOS, making multitasking and file sharing a breeze. This tight integration is a key differentiator for Parallels Desktop, as it eliminates the need to constantly switch between operating systems, boosting productivity for users who rely on both Windows and macOS applications. Imagine having a toolbox where you can effortlessly grab the right tool for the job, regardless of whether it's designed for woodworking or metalworking – that's the kind of convenience Parallels Desktop offers.However, some users find the pricing structure to be a sticking point, especially for personal use, with some feeling that the cost outweighs the benefits if they only occasionally need Windows applications. Additionally, the App Store version of Parallels Desktop has been criticized for lacking certain features compared to the full version, which can be a source of frustration for users who unknowingly purchase the less-featured version. Overall, Parallels Desktop shines as a robust solution for Mac users who frequently require access to Windows software, particularly those who value a seamless and integrated experience. Its ability to effortlessly bridge the gap between Windows and macOS, coupled with its impressive performance, makes it a worthwhile investment for users who rely on both operating systems for their daily workflow.

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Is Dameware Remote Everywhere the gold standard of remote support software, or does it miss the mark? While user reviews praise Dameware Remote Everywhere for its robust security features and intuitive interface, some users have reported experiencing crashes and inconsistencies. For example, one user reported that the software frequently crashed when accessing important information about remote devices. Users appreciate the software's speed, with connections typically established in under eight seconds, and its comprehensive features, including file transfer and video calls. However, some users find the pricing to be high, particularly given the reported performance issues. One of the most significant advantages of Dameware Remote Everywhere is its cross-platform support, allowing IT professionals to manage Windows, Mac, and Linux systems seamlessly. The software also stands out for its strong security measures, including encryption protocols like SSL and TLS, Smart Card authentication, and multi-layered security checks. These features are essential for businesses handling sensitive data and require secure remote access solutions. Despite these strengths, the software's drawbacks, such as occasional crashes and a relatively high price point, cannot be ignored. Overall, Dameware Remote Everywhere is best suited for businesses prioritizing robust IT support and secure network management, even with its drawbacks. Its comprehensive features, cross-platform compatibility, and strong security measures make it a valuable tool for IT professionals. However, businesses on a tight budget or those requiring flawless performance may need to consider alternatives.

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