Splashtop vs TeamViewer Remote

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Our analysts compared Splashtop vs TeamViewer Remote based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

Splashtop Software Tool
TeamViewer Remote Software Tool

Product Basics

Splashtop offers a robust remote desktop solution that enables users to access and control computers from anywhere, making it ideal for IT support, education, and remote work environments. Its intuitive interface and high-performance streaming ensure seamless connectivity and efficient task management. Splashtop is particularly beneficial for industries requiring secure and reliable remote access, such as healthcare, finance, and education. Users appreciate its strong security features, including encryption and multi-factor authentication, which safeguard sensitive data. Notable features include file transfer, remote printing, and multi-monitor support, enhancing productivity. Compared to similar products, Splashtop is praised for its affordability and ease of use, often highlighted in user reviews. Pricing varies based on the plan and number of users, with options for annual or monthly payments. For precise pricing tailored to specific needs, contacting SelectHub is recommended. Splashtop stands out for its balance of cost-effectiveness and comprehensive functionality.
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TeamViewer Remote is a sophisticated software solution designed for seamless remote access and management of devices. It is particularly well-suited for IT professionals, customer support teams, and industries requiring remote troubleshooting, such as healthcare and finance. The software's standout features include high-definition video conferencing, secure file transfer, and cross-platform compatibility, allowing users to connect across various operating systems effortlessly. Users appreciate its intuitive interface and robust security measures, which include end-to-end encryption and two-factor authentication. Compared to similar products, TeamViewer Remote is often praised for its reliability and ease of use, making it a preferred choice for businesses of all sizes. Pricing details can vary based on the number of users and specific needs, so it's advisable to contact SelectHub for a tailored quote. Overall, TeamViewer Remote offers a comprehensive and user-friendly solution for remote access and support needs.
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Product Insights

  • Cost Efficiency: Splashtop offers a budget-friendly solution for remote access, eliminating the need for expensive hardware or software licenses.
  • High Performance: Experience seamless remote sessions with low latency and high-definition quality, ensuring productivity is not compromised.
  • Cross-Platform Compatibility: Access your desktop from any device, whether it's Windows, Mac, iOS, Android, or Chromebook, providing flexibility in diverse environments.
  • Robust Security: Benefit from advanced security features like TLS and 256-bit AES encryption, ensuring your data remains protected during remote sessions.
  • Easy Deployment: Quickly set up and manage remote access across multiple devices without the need for extensive IT support or complex configurations.
  • Scalability: Easily scale your remote access needs as your business grows, accommodating additional users and devices without hassle.
  • Remote Support Capabilities: Provide efficient IT support by remotely accessing and troubleshooting client devices, reducing downtime and improving service delivery.
  • File Transfer Functionality: Transfer files between local and remote devices effortlessly, streamlining workflows and enhancing collaboration.
  • Session Recording: Record remote sessions for training, auditing, or compliance purposes, ensuring accountability and transparency.
  • Multi-Monitor Support: View and control multiple monitors connected to a remote computer, optimizing the management of complex tasks.
  • Customizable Access Permissions: Tailor access permissions to meet specific organizational needs, ensuring users have the appropriate level of access.
  • Unattended Access: Access remote computers without requiring user intervention, ideal for after-hours maintenance or support.
  • Integration with Existing Systems: Seamlessly integrate with existing IT infrastructure and applications, enhancing overall operational efficiency.
  • Global Accessibility: Connect to your devices from anywhere in the world, supporting remote work and global collaboration initiatives.
  • User-Friendly Interface: Navigate the software with ease, thanks to an intuitive interface that minimizes the learning curve for new users.
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  • Enhanced Productivity: TeamViewer Remote allows employees to access their work computers from anywhere, enabling them to complete tasks without being physically present in the office. This flexibility can lead to increased productivity as employees can work from home or while traveling.
  • Cost Efficiency: By reducing the need for physical travel and on-site IT support, businesses can save on travel expenses and minimize downtime, leading to significant cost savings over time.
  • Improved Collaboration: TeamViewer Remote facilitates seamless collaboration by allowing multiple users to access and work on the same system simultaneously, making it easier to share information and ideas in real-time.
  • Secure Connections: With end-to-end encryption and two-factor authentication, TeamViewer Remote ensures that all remote sessions are secure, protecting sensitive business data from unauthorized access.
  • Cross-Platform Compatibility: The software supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, ensuring that users can connect to any device regardless of the platform.
  • Scalability: TeamViewer Remote can easily scale to meet the needs of businesses of all sizes, from small startups to large enterprises, making it a versatile solution for growing companies.
  • Reduced Downtime: With the ability to quickly diagnose and resolve IT issues remotely, businesses can minimize downtime and maintain operational efficiency, ensuring that technical problems do not disrupt workflow.
  • Global Reach: TeamViewer Remote enables businesses to support clients and employees across the globe, breaking down geographical barriers and expanding the potential for international collaboration.
  • User-Friendly Interface: The intuitive design of TeamViewer Remote makes it easy for users of all technical skill levels to navigate and utilize its features, reducing the learning curve and increasing adoption rates.
  • Environmental Impact: By reducing the need for physical travel, TeamViewer Remote contributes to a lower carbon footprint, supporting corporate sustainability initiatives and environmental responsibility.
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  • High-Performance Remote Access: Experience seamless remote desktop connections with low latency and high-definition quality, even on 4K monitors.
  • Cross-Platform Compatibility: Access Windows, Mac, iOS, Android, and Linux devices from any other device, ensuring flexibility across different operating systems.
  • Multi-Monitor Support: View multiple remote screens simultaneously, which is particularly useful for users who rely on multi-monitor setups for productivity.
  • File Transfer: Easily transfer files between local and remote devices without interrupting the remote session, enhancing workflow efficiency.
  • Remote Printing: Print documents from a remote computer to a local printer, making it convenient to handle physical documents from afar.
  • Session Recording: Record remote sessions for auditing, training, or troubleshooting purposes, ensuring accountability and learning opportunities.
  • Chat Functionality: Communicate with the remote user through an integrated chat feature, facilitating real-time collaboration and support.
  • Security Features: Benefit from robust security measures such as TLS and 256-bit AES encryption, device authentication, and two-factor authentication to protect sensitive data.
  • Remote Wake: Wake up a sleeping computer remotely using Wake-on-LAN, allowing access to devices that are not powered on.
  • Custom Branding: Personalize the Splashtop interface with your company’s branding, providing a professional appearance for client-facing interactions.
  • Integration with Third-Party Apps: Seamlessly integrate with popular tools like ServiceNow, Jira, and Freshdesk to streamline IT support workflows.
  • Group-Based Access Control: Manage user permissions and access rights based on groups, ensuring that only authorized personnel can access specific resources.
  • Scheduled Access: Set specific times for remote access to devices, which can help manage and control access for security and operational efficiency.
  • Session Timeout: Automatically disconnect inactive sessions after a specified period, reducing the risk of unauthorized access.
  • Customizable Alerts: Receive notifications for specific events or activities, such as login attempts or session starts, to stay informed about remote access activities.
  • Remote Reboot: Reboot a remote computer and automatically reconnect to it, simplifying the process of troubleshooting and maintenance.
  • Multi-User Collaboration: Allow multiple users to connect to a single remote session, facilitating teamwork and collaborative problem-solving.
  • Support for IoT Devices: Access and control Internet of Things (IoT) devices remotely, expanding the scope of remote management capabilities.
  • Custom Deployment Options: Deploy Splashtop in various environments, including on-premises, cloud, or hybrid setups, to meet specific organizational needs.
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  • Cross-Platform Compatibility: Seamlessly connect across Windows, macOS, Linux, iOS, and Android devices.
  • High-Definition Video: Experience clear and crisp video quality during remote sessions.
  • File Transfer: Effortlessly transfer files of any size between connected devices with drag-and-drop functionality.
  • Multi-Monitor Support: View and control multiple monitors simultaneously, enhancing productivity in complex setups.
  • Wake-on-LAN: Remotely wake up sleeping devices, ensuring access even when systems are not actively running.
  • Session Recording: Record remote sessions for auditing, training, or documentation purposes.
  • Custom Branding: Personalize the interface with your company’s logo and colors for a professional appearance.
  • End-to-End Encryption: Secure your connections with AES 256-bit encryption, safeguarding sensitive data.
  • Remote Printing: Print documents from a remote device to a local printer without hassle.
  • Mobile Device Support: Access and control mobile devices, providing flexibility in managing various platforms.
  • Unattended Access: Set up devices for remote access without needing someone on the other end to grant permission.
  • Integrated Chat: Communicate in real-time with users during remote sessions through a built-in chat feature.
  • Scalable Licensing: Choose from a variety of licensing options to fit the needs of small teams or large enterprises.
  • Two-Factor Authentication: Enhance security with an additional layer of protection through two-factor authentication.
  • Remote Device Monitoring: Monitor device health and performance metrics to proactively address issues.
  • Service Queue: Manage and prioritize support requests efficiently with a structured service queue system.
  • Augmented Reality Support: Utilize AR capabilities to guide users through complex tasks with visual assistance.
  • API Integration: Integrate TeamViewer with existing systems and workflows using robust API support.
  • Session Timeout: Automatically end inactive sessions to maintain security and resource efficiency.
  • Custom Device Groups: Organize devices into groups for easier management and access control.
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Product Ranking

#5

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Remote Desktop Software

#17

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Remote Desktop Software

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Synopsis of User Ratings and Reviews

Fast Performance: Users report that Splashtop is fast and responsive, making it feel like they're working on the remote computer directly.
Cross-Platform Compatibility: Splashtop supports a wide range of operating systems, allowing users to connect to their computers from various devices, such as Windows, Mac, iOS, and Android.
Strong Security: Security is a top priority for Splashtop, with features like 256-bit AES encryption, two-factor authentication, and device authentication to protect against unauthorized access.
User-Friendly Interface: Splashtop is known for its intuitive and easy-to-use interface, making it simple for both technical and non-technical users to set up and navigate.
Competitive Pricing: Splashtop offers competitive pricing compared to other remote desktop solutions, making it a cost-effective choice for businesses of all sizes.
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Simple Connections: TeamViewer is designed to make establishing remote connections straightforward, so you can easily connect to devices and provide or receive support without a hassle.
Multi-Platform Support: TeamViewer can bridge connections between devices running a variety of operating systems, including mobile devices, so you can always connect regardless of who needs help or what they are running.
Secure by Design: Features like end-to-end encryption and two-factor authentication are standard, ensuring your remote connections and data transfers are protected from unauthorized access.
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Internet Dependency: As with any remote access service, a stable internet connection is essential for Splashtop to function correctly. Users with unreliable internet service may experience performance issues, hindering their workflow.
Subscription Model: Unlike a one-time software purchase, Splashtop operates on a subscription basis. While this can be convenient for some, it might lead to higher long-term costs for businesses compared to purchasing a perpetual license.
Mobile Device Limitations: While Splashtop offers mobile apps, controlling a desktop from a smaller touchscreen can be cumbersome. Certain tasks that require precise mouse movements or extensive typing might be less efficient on a mobile device.
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Free Version Limitations: The free version of TeamViewer Remote has limitations that can be frustrating for business users. For example, it may falsely identify commercial use and demand payment.
Pricing: TeamViewer Remote's paid versions, which are necessary for business use, can be expensive, especially for small businesses or those with tight budgets.
Occasional Lag: Although TeamViewer Remote is generally fast, users sometimes experience input delays, which can be disruptive during time-sensitive tasks or presentations.
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Is Splashtop really making a splash in the remote desktop market? User reviews from the last year suggest that Splashtop is a highly-regarded remote desktop software praised for its user-friendly interface, making it a breeze to set up and use, even for non-tech savvy individuals. Users rave about its speed and reliability, providing a near-seamless remote access experience.Security is a cornerstone of Splashtop, with features like TLS and 256-bit AES encryption, two-factor authentication, and device authentication ensuring that connections are fortified. Users highlight Splashtop's competitive pricing as a major plus, especially for individuals and small to medium-sized businesses, striking a balance between a robust feature set and affordability. While generally lauded for its performance, some users did mention occasional minor delays, particularly when dealing with unstable internet connections. A significant differentiating factor is its ease of use, even for non-technical users, making it ideal for businesses with varying technical expertise. For example, one user, Amy, a verified reviewer on Capterra, stated that "walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end."In conclusion, Splashtop seems like a great fit for individuals and businesses of all sizes looking for a user-friendly, secure, and reliable remote desktop solution. Its intuitive interface, robust security features, and competitive pricing make it a compelling choice in the market. However, users seeking advanced features might need to consider higher-tier plans, as pointed out by some reviewers.

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Is TeamViewer Remote really a team player when it comes to remote access, or does it leave users feeling remotely connected? User reviews from the past year paint a mixed picture of this popular software. While many users appreciate its intuitive interface and reliable connectivity, particularly for personal use, several drawbacks have led some users to seek alternatives. One of the most common complaints is TeamViewer Remote's struggles with slower internet connections, leading to frustrating performance issues and input lag. This directly impacts productivity, especially for those who rely on seamless remote connections for work. Imagine trying to edit a presentation remotely, only to be met with a laggy cursor and delayed screen updates - not exactly a recipe for a productive workday. Another significant concern is the high cost of TeamViewer Remote's commercial licenses, making it less appealing for smaller businesses or budget-conscious individuals. In contrast, competitors like AnyDesk offer similar functionality at more competitive prices, attracting users who find TeamViewer's subscription model too expensive. Furthermore, some users have reported issues with TeamViewer Remote's renewal policies and customer support, leaving them feeling frustrated and dissatisfied. Overall, TeamViewer Remote remains a solid choice for individuals seeking a reliable remote access solution for personal use, especially given its accessibility and ease of use. However, its limitations, particularly regarding cost and performance issues, cannot be ignored. Businesses and individuals working with budget constraints or requiring consistent performance may find better value and a smoother experience with some of its competitors.

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