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TeamViewer vs Splashtop

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Our analysts compared TeamViewer vs Splashtop based on data from our 400+ point analysis of Remote Desktop Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
TeamViewer Software Tool
SelectHub Award Winner
Splashtop Software Tool
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Product Basics

TeamViewer is a versatile software solution designed for remote connectivity, enabling users to access and control computers and devices from anywhere in the world. It is particularly well-suited for IT professionals, customer support teams, and businesses that require efficient remote management and troubleshooting capabilities. The software's robust features include remote desktop access, file transfer, and multi-platform support, making it an invaluable tool for maintaining productivity and resolving technical issues swiftly.

One of the significant benefits of TeamViewer is its ease of use, allowing even non-technical users to connect with minimal setup. Additionally, its high level of security, including end-to-end encryption, ensures that remote sessions are safe and private. Users appreciate the software's reliability and the ability to connect across various operating systems seamlessly.

Pricing for TeamViewer varies based on the number of users and devices, with options for monthly or annual payments. For precise pricing tailored to specific needs, it is recommended to contact SelectHub for a detailed quote.

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Splashtop offers a robust remote desktop solution that enables users to access and control computers from anywhere, making it ideal for IT support, education, and remote work environments. Its intuitive interface and high-performance streaming ensure seamless connectivity and efficient task management. Splashtop is particularly beneficial for industries requiring secure and reliable remote access, such as healthcare, finance, and education. Users appreciate its strong security features, including encryption and multi-factor authentication, which safeguard sensitive data. Notable features include file transfer, remote printing, and multi-monitor support, enhancing productivity. Compared to similar products, Splashtop is praised for its affordability and ease of use, often highlighted in user reviews. Pricing varies based on the plan and number of users, with options for annual or monthly payments. For precise pricing tailored to specific needs, contacting SelectHub is recommended. Splashtop stands out for its balance of cost-effectiveness and comprehensive functionality.
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Enhanced Productivity: TeamViewer allows employees to access their work computers from anywhere, ensuring that tasks can be completed without being physically present in the office.
  • Cost Savings: By enabling remote troubleshooting and support, TeamViewer reduces the need for on-site IT visits, cutting down travel expenses and minimizing downtime.
  • Secure Connections: With end-to-end encryption and two-factor authentication, TeamViewer ensures that remote sessions are secure, protecting sensitive data from unauthorized access.
  • Cross-Platform Compatibility: TeamViewer supports multiple operating systems including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across different devices.
  • Scalability: Whether for small businesses or large enterprises, TeamViewer can scale to meet the needs of any organization, providing flexible licensing options and robust performance.
  • Real-Time Collaboration: TeamViewer's screen sharing and file transfer features facilitate real-time collaboration, making it easier for teams to work together on projects regardless of their physical location.
  • Unattended Access: The ability to set up unattended access means that IT administrators can perform maintenance and updates on remote systems without needing the user to be present.
  • Global Reach: With servers located around the world, TeamViewer ensures low latency and high-speed connections, making it an ideal solution for international teams.
  • Comprehensive Reporting: Detailed session logs and reports provide insights into remote access activities, helping organizations maintain compliance and track usage.
  • Ease of Use: TeamViewer's intuitive interface and straightforward setup process mean that even non-technical users can quickly get up to speed and start using the software effectively.
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  • Cost Efficiency: Splashtop offers a budget-friendly solution for remote access, eliminating the need for expensive hardware or software licenses.
  • High Performance: Experience seamless remote sessions with low latency and high-definition quality, ensuring productivity is not compromised.
  • Cross-Platform Compatibility: Access your desktop from any device, whether it's Windows, Mac, iOS, Android, or Chromebook, providing flexibility in diverse environments.
  • Robust Security: Benefit from advanced security features like TLS and 256-bit AES encryption, ensuring your data remains protected during remote sessions.
  • Easy Deployment: Quickly set up and manage remote access across multiple devices without the need for extensive IT support or complex configurations.
  • Scalability: Easily scale your remote access needs as your business grows, accommodating additional users and devices without hassle.
  • Remote Support Capabilities: Provide efficient IT support by remotely accessing and troubleshooting client devices, reducing downtime and improving service delivery.
  • File Transfer Functionality: Transfer files between local and remote devices effortlessly, streamlining workflows and enhancing collaboration.
  • Session Recording: Record remote sessions for training, auditing, or compliance purposes, ensuring accountability and transparency.
  • Multi-Monitor Support: View and control multiple monitors connected to a remote computer, optimizing the management of complex tasks.
  • Customizable Access Permissions: Tailor access permissions to meet specific organizational needs, ensuring users have the appropriate level of access.
  • Unattended Access: Access remote computers without requiring user intervention, ideal for after-hours maintenance or support.
  • Integration with Existing Systems: Seamlessly integrate with existing IT infrastructure and applications, enhancing overall operational efficiency.
  • Global Accessibility: Connect to your devices from anywhere in the world, supporting remote work and global collaboration initiatives.
  • User-Friendly Interface: Navigate the software with ease, thanks to an intuitive interface that minimizes the learning curve for new users.
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  • Secure Remote Access: Use AES 256-bit end-to-end encryption to prevent compromised remote access and protect files without the hassle of a VPN. 
  • Mobile App: View desktops from mobile devices via the mobile app for iOS and Android. Automatically resize to fit phone screens. 
  • IT Support: Allow employees and customers to troubleshoot glitches and system crashes with their own equipment. Connect to any desktop and walk customers through device issues click by click. Avoid worrying about VPN connections, firewalls, port configurations or any pre-installed IT-administered software. 
  • Web Monitoring: Optimize uptime to maximize website availability. Receive alerts and updates when response time on the website exceeds a set threshold, ensuring minimal impact to traffic. Spot potential IT issues by using dates to pinpoint which site elements create the highest loading times. 
  • Connections: Link business applications such as Salesforce, Zoho and Microsoft Teams to create one integrated platform. 
  • Augmented Reality: Get virtual step-by-step instructions on resolving system issues and maintaining devices. Use the ROSS (Remote On-site Service System) with xAssist and integrate smart glasses so support experts view problems in real time and act quickly and precisely. 
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  • High-Performance Remote Access: Experience seamless remote desktop connections with low latency and high-definition quality, even on 4K monitors.
  • Cross-Platform Compatibility: Access Windows, Mac, iOS, Android, and Linux devices from any other device, ensuring flexibility across different operating systems.
  • Multi-Monitor Support: View multiple remote screens simultaneously, which is particularly useful for users who rely on multi-monitor setups for productivity.
  • File Transfer: Easily transfer files between local and remote devices without interrupting the remote session, enhancing workflow efficiency.
  • Remote Printing: Print documents from a remote computer to a local printer, making it convenient to handle physical documents from afar.
  • Session Recording: Record remote sessions for auditing, training, or troubleshooting purposes, ensuring accountability and learning opportunities.
  • Chat Functionality: Communicate with the remote user through an integrated chat feature, facilitating real-time collaboration and support.
  • Security Features: Benefit from robust security measures such as TLS and 256-bit AES encryption, device authentication, and two-factor authentication to protect sensitive data.
  • Remote Wake: Wake up a sleeping computer remotely using Wake-on-LAN, allowing access to devices that are not powered on.
  • Custom Branding: Personalize the Splashtop interface with your company’s branding, providing a professional appearance for client-facing interactions.
  • Integration with Third-Party Apps: Seamlessly integrate with popular tools like ServiceNow, Jira, and Freshdesk to streamline IT support workflows.
  • Group-Based Access Control: Manage user permissions and access rights based on groups, ensuring that only authorized personnel can access specific resources.
  • Scheduled Access: Set specific times for remote access to devices, which can help manage and control access for security and operational efficiency.
  • Session Timeout: Automatically disconnect inactive sessions after a specified period, reducing the risk of unauthorized access.
  • Customizable Alerts: Receive notifications for specific events or activities, such as login attempts or session starts, to stay informed about remote access activities.
  • Remote Reboot: Reboot a remote computer and automatically reconnect to it, simplifying the process of troubleshooting and maintenance.
  • Multi-User Collaboration: Allow multiple users to connect to a single remote session, facilitating teamwork and collaborative problem-solving.
  • Support for IoT Devices: Access and control Internet of Things (IoT) devices remotely, expanding the scope of remote management capabilities.
  • Custom Deployment Options: Deploy Splashtop in various environments, including on-premises, cloud, or hybrid setups, to meet specific organizational needs.
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User Sentiment Summary

Excellent User Sentiment 10618 reviews
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91%
of users recommend this product

TeamViewer has a 'excellent' User Satisfaction Rating of 91% when considering 10618 user reviews from 5 recognized software review sites.

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5.0 (24)
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4.5 (2019)
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4.6 (7629)
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4.5 (101)
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4.1 (845)
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Awards

TeamViewer stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Remote Access: It’s possible to easily connect and access remote computers, according to 100% of users mentioning this capability.
Simple Installation: According to 88% of users who reviewed this feature, the installation process is easy and the portable link is helpful.
Free for Personal Use: 100% of reviews on this aspect state that the software doesn’t cost anything for personal use.
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Fast Performance: Users report that Splashtop is fast and responsive, making it feel like they're working on the remote computer directly.
Cross-Platform Compatibility: Splashtop supports a wide range of operating systems, allowing users to connect to their computers from various devices, such as Windows, Mac, iOS, and Android.
Strong Security: Security is a top priority for Splashtop, with features like 256-bit AES encryption, two-factor authentication, and device authentication to protect against unauthorized access.
User-Friendly Interface: Splashtop is known for its intuitive and easy-to-use interface, making it simple for both technical and non-technical users to set up and navigate.
Competitive Pricing: Splashtop offers competitive pricing compared to other remote desktop solutions, making it a cost-effective choice for businesses of all sizes.
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Excessive Pop-Ups: Frequent pop-ups are annoying, according to 100% of users who mentioned this problem.
High Internet Bandwidth Demand: According to 100% of users who reviewed this functionality, the solution doesn’t work to its full potential if internet connectivity is slow.
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Internet Dependency: As with any remote access service, a stable internet connection is essential for Splashtop to function correctly. Users with unreliable internet service may experience performance issues, hindering their workflow.
Subscription Model: Unlike a one-time software purchase, Splashtop operates on a subscription basis. While this can be convenient for some, it might lead to higher long-term costs for businesses compared to purchasing a perpetual license.
Mobile Device Limitations: While Splashtop offers mobile apps, controlling a desktop from a smaller touchscreen can be cumbersome. Certain tasks that require precise mouse movements or extensive typing might be less efficient on a mobile device.
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TeamViewer is a versatile solution that allows users to remotely access mobile phones, laptops, computers and other devices. Easy file-transfer and screen-sharing are among its numerous features. According to users, the best part of the solution is the freedom to work on the go and provide support remotely. Users unanimously appreciate the fact that it's free for personal use and easy to install. Too many pop-ups and the need for constant, fast network connectivity are its main disadvantages. When it comes to the software's interface, users stand divided. Some find it user-friendly, while others think it’s complex and confusing. In short, it can be a good option for businesses scouting for an easy-to-use solution that enables remote access and collaboration.

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Is Splashtop really making a splash in the remote desktop market? User reviews from the last year suggest that Splashtop is a highly-regarded remote desktop software praised for its user-friendly interface, making it a breeze to set up and use, even for non-tech savvy individuals. Users rave about its speed and reliability, providing a near-seamless remote access experience.Security is a cornerstone of Splashtop, with features like TLS and 256-bit AES encryption, two-factor authentication, and device authentication ensuring that connections are fortified. Users highlight Splashtop's competitive pricing as a major plus, especially for individuals and small to medium-sized businesses, striking a balance between a robust feature set and affordability. While generally lauded for its performance, some users did mention occasional minor delays, particularly when dealing with unstable internet connections. A significant differentiating factor is its ease of use, even for non-technical users, making it ideal for businesses with varying technical expertise. For example, one user, Amy, a verified reviewer on Capterra, stated that "walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end."In conclusion, Splashtop seems like a great fit for individuals and businesses of all sizes looking for a user-friendly, secure, and reliable remote desktop solution. Its intuitive interface, robust security features, and competitive pricing make it a compelling choice in the market. However, users seeking advanced features might need to consider higher-tier plans, as pointed out by some reviewers.

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