Global Risk Exchange vs ServiceNow GRC

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Our analysts compared Global Risk Exchange vs ServiceNow GRC based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Global Risk Exchange Software Tool

Product Basics

Global Risk Exchange is a sophisticated software solution designed to streamline and enhance risk management processes. It excels in managing tasks such as risk assessment, mitigation, and compliance tracking. This platform is particularly well-suited for large enterprises and financial institutions that require robust risk management capabilities due to the complexity and scale of their operations. The software's ability to centralize risk data and provide comprehensive analytics makes it invaluable for these organizations.

Key benefits of Global Risk Exchange include improved risk visibility, enhanced decision-making, and streamlined compliance processes. Popular features encompass real-time risk monitoring, customizable dashboards, and automated reporting. Users appreciate its intuitive interface and the depth of its analytical tools, which set it apart from similar products in the market.

Pricing details for Global Risk Exchange are not readily available, and it is recommended that users contact SelectHub for a tailored pricing quote based on their specific needs. This ensures that potential customers receive accurate and relevant information regarding costs.

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ServiceNow GRC integrates governance, risk and compliance management into a single end-to-end vulnerability resilience solution. It provides real-time insights into an organization’s compliance posture and risk exposure. The risk management module protects against potential disruptions to maintain business continuity. Monitor corporate policies, vendors and third-party assets for any sign of operational risks.

The privacy management functionality prioritizes the security of the company’s people, processes and facilities. The different modules interact with each other to work out the best possible remediation strategies. It helps build a culture of resilience and stability for everyone involved.
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Product Insights

  • Enhanced Decision-Making: Provides real-time data analytics to support informed decision-making, reducing uncertainty and improving strategic planning.
  • Cost Efficiency: Identifies potential risks early, allowing for proactive measures that can save significant costs associated with risk mitigation and management.
  • Regulatory Compliance: Ensures adherence to industry regulations and standards, minimizing the risk of legal penalties and enhancing corporate governance.
  • Improved Risk Visibility: Offers a centralized platform for tracking and monitoring risks, providing a comprehensive view of potential threats across the organization.
  • Streamlined Communication: Facilitates better communication and collaboration among stakeholders by providing a unified interface for risk-related information.
  • Customizable Reporting: Generates tailored reports that meet the specific needs of different departments, enhancing the relevance and utility of risk data.
  • Operational Resilience: Strengthens the organization’s ability to withstand and recover from adverse events by implementing robust risk management practices.
  • Enhanced Stakeholder Confidence: Demonstrates a commitment to risk management, thereby increasing trust and confidence among investors, customers, and partners.
  • Scalability: Adapts to the growing needs of the organization, ensuring that risk management processes remain effective as the business expands.
  • Data-Driven Insights: Leverages advanced analytics to uncover patterns and trends, providing actionable insights that drive continuous improvement in risk management.
  • Proactive Risk Mitigation: Enables the identification and addressing of risks before they materialize, reducing the likelihood of negative impacts on the business.
  • Resource Optimization: Allocates resources more effectively by prioritizing risks based on their potential impact and likelihood, ensuring that critical areas receive the necessary attention.
  • Enhanced Accountability: Assigns clear ownership of risks and mitigation actions, fostering a culture of accountability and responsibility within the organization.
  • Continuous Monitoring: Provides ongoing surveillance of risk factors, allowing for timely updates and adjustments to risk management strategies.
  • Integration with Existing Systems: Seamlessly integrates with other enterprise systems, ensuring a cohesive approach to risk management across all business functions.
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  • Fortified Business Operations: Keep the business secure at all times with continuous access to a unified data environment. Collaborate on risk reports and make data-driven decisions. 
  • Real-Time Tracking: Discover threats at the onset by continuously monitoring IT services, high-risk areas and critical business processes. 
  • Automation-Driven Efficiency: Increase productivity with automated workflows. Reduce errors and omissions and identify the best course of action with AI-assisted analytics. 
  • Streamlined Communication: Clearly communicate resilience initiatives, controls and policies to the team with dynamic dashboards. 
  • Faster Troubleshooting: Save the support team’s time and money by solving common tasks with an intelligent chatbot. 
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  • Comprehensive Risk Assessment: Offers detailed risk evaluation tools to identify and analyze potential threats.
  • Real-Time Monitoring: Provides continuous tracking of risk factors with instant alerts for emerging issues.
  • Customizable Dashboards: Allows users to tailor their interface to display the most relevant data and metrics.
  • Scenario Analysis: Facilitates the simulation of various risk scenarios to predict potential impacts and outcomes.
  • Regulatory Compliance Tracking: Ensures adherence to industry standards and legal requirements through automated compliance checks.
  • Data Integration: Seamlessly integrates with existing systems and databases for a unified risk management approach.
  • Incident Management: Streamlines the process of reporting, tracking, and resolving risk-related incidents.
  • Risk Heat Maps: Visualizes risk levels across different areas of the organization using intuitive heat maps.
  • Audit Trails: Maintains detailed logs of all risk management activities for transparency and accountability.
  • Collaboration Tools: Enhances team communication and coordination with built-in collaboration features.
  • Automated Reporting: Generates comprehensive reports on risk status and trends with minimal manual input.
  • Mobile Access: Provides access to risk management tools and data from mobile devices for on-the-go monitoring.
  • Risk Scoring: Assigns quantitative scores to risks based on their severity and likelihood, aiding in prioritization.
  • Training and Support: Offers extensive resources and support to ensure users can effectively utilize the software.
  • Custom Risk Models: Enables the creation of tailored risk models to fit specific organizational needs and contexts.
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  • Policy and Compliance: Access tried and tested tools to manage lifecycles, compliance processes and corporate policies. 
    • Controls Testing: Test controls in real time to identify anomalies and streamline threat detection. 
    • Policy Lifecycle: Set up automated workflows to review and approve policies throughout their predefined lifecycles. Build a strong compliance framework and include provisions for policy exceptions. 
    • Control Mapping: Consolidate the testing framework with a map of controls governing policies and regulations. 
    • Smart Remediation: Leverage AI and machine learning to pursue the best remediation plan. 
    • Custom Workspaces: Design custom workplaces based on the user’s persona and preferences. 
  • Risk Management: Monitor high-impact risks to predict any disruptions. Use the dashboard and analytics module to study risk data and trends. Automated workflows review recorded threats and assign ownership and responses based on historical data. 
    • Mobile App: Remotely track risk activities. 
    • Risk Register: Store all recorded risk, control and remediation information in a secure and centralized database. 
    • Risk Scores: Assign risk scores based on qualitative and quantitative risk analysis. Allot risk ownership based on urgency for the sake of business continuity. 
    • Assessment: Run self-assessment tests to verify the integrity and accuracy of controls and registers. 
    • Identification: Automatically identify risks and generate appropriate controls based on threat maps and questionnaires. 
    • Performance Indicators: Run regular tests to identify failing controls in advance. 
  • Business Continuity: Prepare and test recovery plans for potential disruptions and disasters. 
    • Impact Analysis: Produce recovery time objectives (RTO) and recovery point objectives (RPO) with business services. Simulate different disasters to compute optimal recovery periods. 
    • Continuity Planning: Ensure protection and recovery of company personnel and assets in the event of a disaster. 
    • Crisis Management: Carefully execute business continuity plans and track progress during a crisis. 
    • Gap Identification: Map the configuration management database (CMDB) to identify gaps in recovery plans. 
  • Vendor Risk: Get greater visibility over third-party risks with regular assessments, transparent reports, tested remediation and IRM integration. Set up automated correction plans for specific risk areas like bankruptcy, security and delivery. 
    • Vendor Manager Workspace: Use a single portal to access all third-party risk and performance information. Store vendor data in a centrally accessible portfolio secured with a single sign-on (SSO) authentication. 
    • Risk Scores: Assess and assign top-down and bottom-up risk scores for all external vendors. 
    • Tier Management: Categorize vendors in appropriate tiers to assign questionnaires and frequency of assessments. 
    • Monitoring Framework: Cross-check ratings and scores from content providers against the platform’s assessment data. 
    • Assessment Management: Access best-practice online assessments for faster and more accurate results. 
  • Operational Risk: Monitor risks and controls across the system with flexible data and assessments. Use AI and predictive analytics to create and assign remediation strategies to issues. 
    • Analytics: Analyze risk events to drill deeper into risk posture, hierarchy and exposure. 
    • Assessment: Run risk assessments on any group, including location, regulation, inherent and residual risk, and auditable unit. Review the effectiveness of mitigation controls. 
    • Control Assurance: Create and store control test plans in a centralized repository. Test the effectiveness of controls against various crisis scenarios. 
    • Monitoring: Monitor risk and control indicator data across the platform and automatically alert concerned personnel about anomalies. 
    • Incident and Loss Capture: Record granular details about incidents, recorded vulnerabilities and near misses, including monetary loss and root cause. 
  • Continuous Monitoring: Use a system security plan to monitor the risk management framework (RMF) for emerging risks and compliance violations. Automatically mitigate common categories of threats with baseline controls. 
    • Asset Identification: Leverage CMDB to identify and manage assets in real time. 
    • Dashboard: Get a live feed of vulnerabilities, security incidents, milestones, configuration failures and action plans directly in the dashboard. 
    • POA&M Management: Set up a clear plan of action and milestones for responding to ineffective and failing controls. 
  • Privacy Management: Track privacy risk across multiple business domains to comply with global privacy regulations. Monitor the framework continuously to identify violations faster than the point-in-time approach. 
    • Framework: Centrally access a database of personal information and existing rules. Import new regulations into a common taxonomy for simpler adoption. 
    • Response-Triggered Actions: Set up trigger-based assessment responses to apply controls, tag personal information and update processing records. 
    • Activity Identification: Track processing activities with a record of processing activity (ROPA) or automatically detect changes. 
    • Policy Management: Create a self-sustaining review and approval process for active policies throughout their lifecycle. Factor in a room for exceptions depending on the compliance posture. 
    • Assessments: Assess how the company collects, stores and shares personal information. 
  • Integrations: Access low-code information and use automation to simplify the integration process. Supports custom integrations through REST, SOAP, JSON, JDBC and more. 
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Product Ranking

#35

among all
Risk Management Software

#53

among all
Risk Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 98 70 98 79 87 100 98 95 100 100 81 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 36 reviews
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86%
of users recommend this product

Global Risk Exchange has a 'great' User Satisfaction Rating of 86% when considering 36 user reviews from 2 recognized software review sites.

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4.28 (18)
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4.3 (18)
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Awards

No awards.

SelectHub research analysts have evaluated ServiceNow GRC and concluded it earns best-in-class honors for Platform Capabilities and Integration and Extensibility.

Platform Capabilities Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Reduced Assessment Workload: The platform significantly reduces the time and effort needed for third-party risk assessments by providing access to a repository of over 15,000 pre-existing, validated risk evaluations.
Access to Hard-to-Assess Vendors: Global Risk Exchange includes assessments of large, complex third parties, such as major cloud providers and law firms, that are typically difficult to assess independently.
Comprehensive Vendor Monitoring: The platform offers predictive risk profiles for over 250,000 global third parties, allowing businesses to proactively identify and mitigate potential risks across their entire vendor ecosystem.
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Streamlined Risk and Compliance Management: ServiceNow GRC helps organizations efficiently manage risks and compliance requirements, providing a centralized platform to assess, monitor, and mitigate potential threats. This can lead to improved decision-making and a more proactive approach to risk management.
Enhanced Visibility and Reporting: The platform offers robust reporting and analytics capabilities, enabling organizations to gain deeper insights into their risk landscape. This improved visibility helps identify trends, track key metrics, and demonstrate compliance to stakeholders.
Automation and Efficiency: ServiceNow GRC automates many manual tasks associated with risk management and compliance, such as data collection, control testing, and issue remediation. This automation frees up valuable time and resources, allowing teams to focus on more strategic initiatives.
Integration with ServiceNow Ecosystem: As part of the ServiceNow platform, GRC seamlessly integrates with other ServiceNow applications, such as IT Service Management (ITSM) and Security Operations (SecOps). This integration provides a holistic view of risk and compliance across the organization, fostering better collaboration and communication.
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Potential for Inaccuracies: Relying solely on pre-existing assessments might not accurately reflect a vendor's current risk posture, as circumstances can change rapidly.
Limited Scope: The database, while extensive, might not cover all vendors a company uses, requiring additional assessments outside the platform.
One-Size-Fits-All Approach: Standardized assessments might not address the specific risk concerns of every organization, potentially leaving some vulnerabilities unexamined.
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Cost: The licensing structure can be complex and expensive, especially for larger organizations or those with advanced GRC needs. This can make it difficult to predict and manage costs, potentially leading to budget overruns.
Complexity: Implementing and customizing ServiceNow GRC can be a complex and time-consuming process, often requiring specialized expertise. This can lead to extended implementation timelines and increased costs.
Usability: Some users find the interface to be unintuitive and cumbersome, particularly for those who are not familiar with ServiceNow's platform. This can lead to a steep learning curve and reduced user adoption.
Integrations: While ServiceNow offers a range of integrations, some users report challenges with integrating GRC with other systems, such as HR or financial applications. This can limit the effectiveness of GRC and create data silos.
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Is Global Risk Exchange the "gold standard" or does it need a "risk assessment" of its own? Global Risk Exchange (formerly CyberGRX) is a platform that aims to streamline third-party risk management (TPRM) by providing access to a vast library of pre-assessed vendor risk profiles. While there's a lack of readily available user reviews from the past year, making it difficult to provide a detailed assessment of user sentiment, its key features suggest a focus on efficiency and scalability in TPRM. Global Risk Exchange stands out for its extensive database of over 15,000 attested risk assessments and predictive risk profiles for over 250,000 global third parties. This allows organizations to quickly evaluate potential vendors without conducting time-consuming individual assessments. The platform also integrates with ProcessUnity's broader TPRM suite, offering a comprehensive solution for managing third-party risks. However, the absence of recent user feedback makes it challenging to definitively assess its strengths and weaknesses compared to competitors like RiskRecon or BitSight. Without concrete examples of user experiences, it's tough to say whether Global Risk Exchange truly delivers on its promise of efficiency and risk reduction. Based on its features, Global Risk Exchange seems most suitable for organizations with large vendor ecosystems looking to streamline their TPRM processes. Its vast database and automated assessments could save significant time and resources compared to manual assessments. However, without access to user reviews, it's difficult to definitively recommend it over competitors or for specific use cases.

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Imagine a bustling airport control tower, where air traffic controllers efficiently manage the complex comings and goings of countless aircraft. ServiceNow GRC acts as a similar control tower for an organization's governance, risk, and compliance landscape, providing a centralized platform to oversee and orchestrate these critical functions. User reviews from the past year paint a picture of a powerful and comprehensive solution, but one that requires careful consideration before implementation. ServiceNow GRC received praise for its ability to streamline GRC processes, replacing siloed spreadsheets and manual tracking with a unified system. This centralized approach enhances visibility and control, enabling organizations to proactively identify and mitigate risks, ensure compliance with regulations, and make informed decisions based on real-time data. Users also appreciated the platform's scalability and flexibility, allowing it to adapt to the evolving needs of growing businesses. The seamless integration with other ServiceNow products further extends its functionality, creating a cohesive ecosystem for managing various aspects of an organization's operations. However, some users expressed concerns about the platform's cost and complexity. The initial investment and ongoing maintenance expenses may pose challenges for smaller organizations or those with limited budgets. Additionally, the implementation process can be intricate, requiring careful planning and potentially involving external consultants. These factors highlight the importance of thoroughly evaluating the organization's needs and resources before adopting ServiceNow GRC. While the platform offers robust capabilities, its suitability depends on the specific context and requirements of each organization. For larger enterprises with complex GRC needs and the resources to invest in a comprehensive solution, ServiceNow GRC can be a valuable asset in navigating the ever-changing landscape of governance, risk, and compliance.

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