MetricStream vs ComplyWorks

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Our analysts compared MetricStream vs ComplyWorks based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ComplyWorks Software Tool

Product Basics

MetricStream leverages a purpose-built platform to help organizations manage enterprise risk, cybersecurity, compliance and audits across various industries. Its AI generates deep domain expertise and actionable insights by analyzing embedded content and integrated data. Machine learning ensures its adaptability and scalability to future obligations. Its advanced reporting and analytics modules analyze business and market trends to generate practical, topical and real-time intelligence for agile business decisions and better stakeholder engagement.

It centralizes all data under one environment in a federated data model to remove information silos and enable data correlation and visualization. Users can create new APIs or integrate third-party ones through its intuitive dashboard. Provides predictive models for more intelligent threat detection. It automates incident evidence collection, document generation and corporate hierarchy mapping for streamlined task ownership and accountability.
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ComplyWorks offers a comprehensive software solution designed to streamline risk management and compliance tasks. This platform is particularly well-suited for industries with stringent regulatory requirements, such as construction, energy, and manufacturing, due to its robust capabilities in managing contractor compliance, safety protocols, and workforce qualifications. Users appreciate the software's intuitive interface, which simplifies the tracking of compliance documents and the monitoring of risk factors in real-time.

One of the standout features is its ability to automate compliance workflows, reducing administrative burdens and minimizing human error. Additionally, the software provides detailed analytics and reporting tools, enabling organizations to make informed decisions based on accurate data. Pricing for ComplyWorks typically varies based on the number of users and the specific modules required, with options for monthly or annual payments, making it flexible for different budgetary needs.

Compared to similar products, users often highlight ComplyWorks' user-friendly design and the efficiency it brings to compliance management. The platform's ability to integrate seamlessly with existing systems further enhances its appeal, ensuring a smooth transition and ongoing operation. Overall, ComplyWorks stands out for its reliability and effectiveness in mitigating risks and ensuring compliance.

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$75,000 Annually, Quote-based
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$489 Annually
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Product Assistance

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24/7 Live Support
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Product Insights

  • Minimize Losses From Risk Incidents: Improve the accuracy of risk detection measures and accelerate growth using real-time risk intelligence. 
  • Improve Brand Reputation: Eliminate the risk of non-compliance with round-the-clock tracking of regulatory requirements, compliance risks, controls assessments and mandates. 
  • 360-Degree Security: Cover all blind spots, especially third-party vendors and suppliers, with continuous performance monitoring, risk reports and lifecycle management. 
  • Automated Control QA: Be the first to identify failing controls with autonomous and automated control testing, reporting and alerts. 
  • Self-service Reporting: Create custom reports with access to cross-product Insights and the declarative data authorization framework. 
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  • Enhanced Compliance: ComplyWorks ensures that your organization adheres to industry regulations and standards, reducing the risk of non-compliance penalties.
  • Streamlined Processes: By automating compliance tasks, the software minimizes manual effort, allowing your team to focus on core business activities.
  • Improved Risk Management: The platform provides tools to identify, assess, and mitigate risks, enhancing overall organizational safety and security.
  • Centralized Data Management: ComplyWorks consolidates all compliance-related data in one place, making it easier to access and manage information.
  • Real-Time Monitoring: The software offers real-time tracking of compliance status, enabling prompt action on any issues that arise.
  • Customizable Reporting: Generate tailored reports to meet specific regulatory requirements or internal needs, facilitating better decision-making.
  • Cost Efficiency: By reducing the need for manual compliance checks and minimizing the risk of fines, ComplyWorks can lead to significant cost savings.
  • Enhanced Accountability: Assign and track compliance tasks to specific team members, ensuring clear responsibility and accountability.
  • Scalability: The platform can grow with your organization, accommodating increasing compliance needs as your business expands.
  • Audit Readiness: Maintain a comprehensive audit trail with detailed records of compliance activities, simplifying the audit process.
  • Vendor Management: Efficiently manage and monitor third-party vendors to ensure they meet your compliance standards.
  • Training and Certification Tracking: Keep track of employee training and certifications, ensuring that all staff are qualified and compliant.
  • Enhanced Collaboration: Facilitate better communication and collaboration among team members through shared access to compliance data and tasks.
  • Proactive Issue Resolution: Identify potential compliance issues before they become problems, allowing for proactive resolution.
  • Regulatory Updates: Stay informed about changes in regulations and standards, ensuring your compliance practices are always up-to-date.
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  • Centralized Risk Repository: Navigate enterprise risk with pre-defined relationships across incidents, assets, processes, regulations and more. Securely store all risk information in a centralized federated data framework and intelligent content libraries. Create and standardize an integrated risk taxonomy.  
  • AppStudio: Create, extend and configure various applications and products to ensure flexibility and scalability of business processes. 
  • APIs: Design new APIs in compliance with OpenAPI. Integrate with third-party applications via intuitive Business APIs. 
  • Artificial Intelligence: Leverage predictive analytics and semantic search functionalities to anticipate future risks. 
  • Continuous Control Monitoring: Automatically collect evidence in the event of vulnerabilities and workplace incidents. Set up controls to cover against manual assessments with a limited sample size. 
  • Reporting and Analytics: Use the intelligent dashboard to run reports via preconfigured extensions or existing BI tools. Leverage in-depth insights and data visualizations to get a 360-degree view of risk. Define risk parameters and attach cautionary values to risks. 
  • Hierarchy Mapping: Chalk out a map of the corporate ladder, geographies and business units. Provide risk owners with complete visibility over risk and compliance postures, risk preparedness and resilience. 
  • Risk and Control Assessments: Run regular risk and control assessments according to preset schedules. Test the efficacy of risk control measures. Evaluate, aggregate and score inherent and residual risks. 
  • Business Impact Analysis: Analyze the potential impact of disruptions on various business processes via BIA surveys. Utilize Map Recovery Time Objective and Recovery Point Objective to assign a criticality score to essential operations. 
  • Risk Monitoring: Track KRIs, KPIs and control indicators for potential threats. Set up alerts based on risk thresholds. 
  • Operational Loss Event Management: Manage risk incidents and losses across multiple organizations in compliance with regulations such as the Basel Accords. 
  • Disaster Management: Turn early disaster data into actionable intelligence. Proactively monitor third-party suppliers and critical business processes for warning signs. Improve the organization’s situational awareness and resilience. 
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  • Compliance Management: Streamlines the process of ensuring that all contractors and suppliers meet regulatory and internal compliance requirements.
  • Document Management: Centralizes storage and retrieval of critical documents, making it easier to manage and access compliance-related paperwork.
  • Risk Assessment: Provides tools for evaluating and mitigating risks associated with contractors and suppliers, helping to ensure safer operations.
  • Audit Trails: Maintains detailed logs of all compliance activities, offering transparency and accountability for audits and reviews.
  • Automated Notifications: Sends alerts and reminders for upcoming compliance deadlines, reducing the risk of missed obligations.
  • Customizable Dashboards: Offers user-friendly dashboards that can be tailored to display key compliance metrics and performance indicators.
  • Training Management: Tracks and manages training requirements for contractors and employees, ensuring that all personnel are adequately trained.
  • Integration Capabilities: Seamlessly integrates with other enterprise systems, such as ERP and HR software, to provide a unified compliance management solution.
  • Reporting and Analytics: Generates comprehensive reports and analytics to help organizations understand their compliance status and identify areas for improvement.
  • Mobile Access: Allows users to access compliance information and perform tasks from mobile devices, enhancing flexibility and responsiveness.
  • Supplier Management: Facilitates the evaluation and monitoring of suppliers, ensuring they meet the organization's compliance standards.
  • Incident Management: Tracks and manages incidents related to compliance, helping organizations respond quickly and effectively to issues.
  • Workflow Automation: Automates routine compliance tasks, reducing manual effort and increasing efficiency.
  • Security Features: Implements robust security measures to protect sensitive compliance data from unauthorized access and breaches.
  • Scalability: Designed to scale with the organization, accommodating growth and increasing complexity in compliance requirements.
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Product Ranking

#49

among all
Risk Management Software

#54

among all
Risk Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MetricStream
ComplyWorks
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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 89 99 100 89 100 100 98 100 83 100 95 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 37 reviews
Great User Sentiment 1 reviews
80%
of users recommend this product

MetricStream has a 'great' User Satisfaction Rating of 80% when considering 37 user reviews from 1 recognized software review sites.

80%
of users recommend this product

ComplyWorks has a 'great' User Satisfaction Rating of 80% when considering 1 user reviews from 1 recognized software review sites.

n/a
4.0 (1)
4.0 (37)
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Awards

SelectHub research analysts have evaluated MetricStream and concluded it earns best-in-class honors for Business Continuity Management, Compliance, Operational Risk Management and IT Security, Platform Capabilities and Regulatory Management.

Business Continuity Management Award
Compliance Award
Operational Risk Management and IT Security Award
Platform Capabilities Award
Regulatory Management Award

No awards.

Synopsis of User Ratings and Reviews

Centralized Platform: MetricStream provides a single platform for managing various GRC activities, including risk management, compliance, audit, and policy management. This can help organizations to streamline their processes and improve efficiency.
Flexibility and Customization: The platform is highly configurable, allowing organizations to tailor it to their specific needs and requirements. This includes the ability to create custom workflows, reports, and dashboards.
Scalability: MetricStream is a scalable solution that can grow with an organization's needs. This makes it a suitable choice for both small and large organizations.
Reporting and Analytics: The platform provides robust reporting and analytics capabilities, allowing organizations to gain insights into their GRC activities and make data-driven decisions. This includes the ability to generate custom reports, dashboards, and heat maps.
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Easy to Use: Users find the interface intuitive and straightforward, making it easy to navigate and manage risk assessments, even for those new to the platform.
Comprehensive Features: ComplyWorks offers a wide range of features, including risk assessments, audits, policies, and training, allowing users to manage their risk program effectively.
Strong Reporting Capabilities: The platform provides detailed reports and dashboards, giving users a clear picture of their risk profile and allowing them to track progress over time.
Excellent Customer Support: Users consistently praise the responsiveness and helpfulness of the ComplyWorks support team, who are available to assist with any questions or issues.
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Steep Learning Curve: MetricStream's interface can be overwhelming for new users due to its complexity and extensive features, often requiring significant training and onboarding time.
Customization Challenges: While MetricStream offers customization options, implementing them can be technically demanding and may necessitate specialized IT skills or external consultants, potentially leading to increased costs and implementation timelines.
Reporting Limitations: Generating specific or ad-hoc reports can be cumbersome, as the platform's reporting capabilities may not always align with the unique needs of every organization, requiring additional effort to extract and manipulate data.
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Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to tailor the system to their specific risk management needs. For example, they may not be able to create custom reports or dashboards that align with their unique requirements.
Steep Learning Curve: The platform's interface can be complex and challenging to navigate, especially for new users. This can lead to frustration and a longer time to become proficient in using the system.
Integration Challenges: Users have reported difficulties integrating ComplyWorks with other systems they use, such as their CRM or ERP. This can create data silos and make it harder to get a comprehensive view of their risk management activities.
Lack of Mobile App: The absence of a dedicated mobile app can make it inconvenient for users to access and manage their risk management tasks on the go.
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MetricStream has emerged as a popular choice for organizations seeking a comprehensive solution. User reviews from the past year highlight its strengths in ease of use, flexibility, and scalability, making it a valuable tool for managing various risks, including compliance, governance, and operational risks. The platform's intuitive interface and customizable features allow users to tailor it to their specific needs, while its ability to handle large amounts of data ensures it can grow alongside the organization. However, some users have pointed out that MetricStream's implementation process can be complex, requiring careful planning and potentially additional resources. Additionally, there have been reports of slow support response times, which can be frustrating for users facing urgent issues. Despite these drawbacks, MetricStream remains a strong contender in the GRC software market, particularly for organizations with complex risk management needs and the capacity to invest in proper implementation and ongoing support. Its ability to centralize risk data, automate workflows, and provide real-time insights empowers businesses to make informed decisions and proactively mitigate potential threats. For organizations seeking a robust and adaptable GRC solution, MetricStream offers a compelling option, but careful consideration of its implementation and support aspects is crucial for a successful experience.

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Does ComplyWorks really work to mitigate risk, or does it fall short? User reviews from the past year present a mixed bag. While many appreciate the platform's user-friendliness, particularly when onboarding new contractors, some have voiced concerns about its limitations. For instance, ComplyWorks excels at simplifying contractor additions, allowing businesses to prioritize overall compliance monitoring. However, users looking for robust reporting or advanced analytics might find it lacking compared to competitors like Avetta or ISNetworld. This difference stems from ComplyWorks' focus on ease of use over in-depth data analysis, making it ideal for small to medium-sized businesses prioritizing streamlined contractor management and basic compliance needs. Larger enterprises seeking comprehensive risk analysis tools might require a more feature-rich solution.

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