MetricStream vs SAI360

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Our analysts compared MetricStream vs SAI360 based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

MetricStream leverages a purpose-built platform to help organizations manage enterprise risk, cybersecurity, compliance and audits across various industries. Its AI generates deep domain expertise and actionable insights by analyzing embedded content and integrated data. Machine learning ensures its adaptability and scalability to future obligations. Its advanced reporting and analytics modules analyze business and market trends to generate practical, topical and real-time intelligence for agile business decisions and better stakeholder engagement.

It centralizes all data under one environment in a federated data model to remove information silos and enable data correlation and visualization. Users can create new APIs or integrate third-party ones through its intuitive dashboard. Provides predictive models for more intelligent threat detection. It automates incident evidence collection, document generation and corporate hierarchy mapping for streamlined task ownership and accountability.
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SAI360 is a cloud-based risk and compliance management platform that detects, prevents and responds to threats in real time. Automate all risk procedures with configurable workflows and set up business continuity plans in case of disasters or crises. It helps eliminate information silos and get complete visibility into the organization’s risk status. Maintain comprehensive documentation regarding remediation strategies and centrally store all procedural data in a secure database.

It lets businesses continuously track the status of regulations and frameworks and control processes with built-in reports. Streamline the management of workplace incidents and verify the suitability of third-party vendors. Secure the company on all fronts with a 360-degree view of internal and external risks.
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$75,000 Annually, Quote-based
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Product Assistance

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24/7 Live Support
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Product Insights

  • Minimize Losses From Risk Incidents: Improve the accuracy of risk detection measures and accelerate growth using real-time risk intelligence. 
  • Improve Brand Reputation: Eliminate the risk of non-compliance with round-the-clock tracking of regulatory requirements, compliance risks, controls assessments and mandates. 
  • 360-Degree Security: Cover all blind spots, especially third-party vendors and suppliers, with continuous performance monitoring, risk reports and lifecycle management. 
  • Automated Control QA: Be the first to identify failing controls with autonomous and automated control testing, reporting and alerts. 
  • Self-service Reporting: Create custom reports with access to cross-product Insights and the declarative data authorization framework. 
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  • Focus On Sustainability: Build a safe and sustainable business model with access to innovative and best practice modules. 
  • Minimum Time to Market: Minimize time spent on implementation with pre-configured settings and purpose-built templates. 
  • Risk Awareness: Create a culture of compliance and awareness with a unified management system and real-time risk tracking. 
  • Make Ethical Choices: Maintain integrity in the workplace with multilingual training resources on ethical decision-making. 
  • Future-Proof Operations: Increase resilience with pre-configured business continuity plans covering a range of disasters and disruptions. 
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  • Centralized Risk Repository: Navigate enterprise risk with pre-defined relationships across incidents, assets, processes, regulations and more. Securely store all risk information in a centralized federated data framework and intelligent content libraries. Create and standardize an integrated risk taxonomy.  
  • AppStudio: Create, extend and configure various applications and products to ensure flexibility and scalability of business processes. 
  • APIs: Design new APIs in compliance with OpenAPI. Integrate with third-party applications via intuitive Business APIs. 
  • Artificial Intelligence: Leverage predictive analytics and semantic search functionalities to anticipate future risks. 
  • Continuous Control Monitoring: Automatically collect evidence in the event of vulnerabilities and workplace incidents. Set up controls to cover against manual assessments with a limited sample size. 
  • Reporting and Analytics: Use the intelligent dashboard to run reports via preconfigured extensions or existing BI tools. Leverage in-depth insights and data visualizations to get a 360-degree view of risk. Define risk parameters and attach cautionary values to risks. 
  • Hierarchy Mapping: Chalk out a map of the corporate ladder, geographies and business units. Provide risk owners with complete visibility over risk and compliance postures, risk preparedness and resilience. 
  • Risk and Control Assessments: Run regular risk and control assessments according to preset schedules. Test the efficacy of risk control measures. Evaluate, aggregate and score inherent and residual risks. 
  • Business Impact Analysis: Analyze the potential impact of disruptions on various business processes via BIA surveys. Utilize Map Recovery Time Objective and Recovery Point Objective to assign a criticality score to essential operations. 
  • Risk Monitoring: Track KRIs, KPIs and control indicators for potential threats. Set up alerts based on risk thresholds. 
  • Operational Loss Event Management: Manage risk incidents and losses across multiple organizations in compliance with regulations such as the Basel Accords. 
  • Disaster Management: Turn early disaster data into actionable intelligence. Proactively monitor third-party suppliers and critical business processes for warning signs. Improve the organization’s situational awareness and resilience. 
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  • Compliance Management: Use built-in workflows to automate tasks, notifications and communications. Continuously assess the organization’s compliance status and keep a centralized record of information. Run reports directly from a dashboard to remediate gaps and be audit-ready. 
    • Flexibility: Customize compliance forms and processes to meet requirements and secure information with personalized granular authorization levels. Allow external parties to perform audits in the Virtual Evidence Room. 
  • IT Risk: Get complete visibility into IT systems with external data feeds, incidents, risk assessments and vulnerability scanning tools. Set up automated workflows and track the entire process in real time, from threat detection to mitigation. 
    • IT Compliance: Automatically check IT compliance with requirements pre-mapped to common risk and control frameworks, including ITIL, ISO 27001, ISO 31000, COBIT and PCI. Train employees on cybersecurity, data protection, data privacy and information security regulations. 
    • Policies: Store all policies in a centralized policy library with custom fields and search capabilities. Automatically review policies from time to time to identify expired and ineffective policies. 
  • Environment, Health, Safety & Sustainability: Track incidents, accidents, inspections, audits and hazards with various data-capture tools such as geo-location tracking, text-to-speech and photo attachments. Search for information with document search and get automated notifications on important events. 
    • EHS&S Services: Provide the best environment, health, safety and sustainability services with 20+ purpose-built modules. Customize existing programs, automatically assign tasks, and generate notifications, escalations and reminders. 
    • Insights: Generate accurate reports on the company’s performance metrics, including data visualizations, lagging indicators, trend spotting and more. 
  • Operational Risk: Leverage dynamic risk indicators to continuously monitor risks. Store risk data and action plans in a risk register. Prepare trigger-based workflows and risk consolidation techniques to accurately assess and treat enterprise and operational risks. 
    • Reporting: Create custom reports and dashboards to track risk meetings, risk dimensions, and impact and likelihood scales. Measure risk against global frameworks like COSO, COBIT and ISO.  
  • Audit Management: Securely access and edit all audit information from a centralized database. Manage audit procedures with automated workflows and a transparent audit trail. Customize built-in audit templates to create work papers. 
    • Coverage: Identify risk-prone areas with risk-based scoping capabilities and distribute audit resources based on vulnerability levels. Streamline audit planning and train employees on audit regulations and industry best practices. 
    • Insights: Analyze exported data for greater insights into the organization’s audit status. One-click reports allow appropriate personnel to approve, review and track audit progress in real time. 
  • Business Continuity: Prepare and execute business continuity plans in a crisis or disaster. Automatically assign tasks to relevant personnel and track plan progress. Eliminate information silos by creating a hierarchical map connecting critical processes and assets to internal controls. Establish a common risk language across the organization. 
    • Reports: Run reports with customizable fields, forms and authorizations. Collect information with intuitive forms and improve efficiency with workflows. 
  • Data Privacy: Keep a record of data privacy regulations and personal and vendor data in a centralized database. Prepare workflows to manage data requests, policies and response measures. 
    • Documentation and Reporting: Automatically create records of data breaches and respond quickly with incident response workflows. Maintain breach data audit trails for complete transparency and run built-in reports for additional insights. 
  • Third-Party Risk: Designate a single source of truth for vendor records, including risk profiles, scoring data, assets, geographical location and more. Access pre-mapped control frameworks and regulations to identify high-priority vendors. Provides configurable forms and questionnaires to assign risk profiles to vendors. Screen all associated third parties for exposure to financial, cyber and operational risks through WorldCheck, Argos Risk and SecurityScorecard. 
    • Contract Management: Store and manage all third-party contracts from a central repository. Use automated workflows to review and approve vendor contracts and get reminders for important dates and tasks. 
  • Regulatory Change: Track regulatory requirements with access to structured regulatory content, evidentiary documentation and regular updates. Assign assessment tasks to relevant personnel and use the dashboard for a consolidated view of regulatory changes. 
  • Internal Control & SOX Compliance: Create policies and train employees on SOX compliance. Export 404 and 302 certifications with ease. 
  • Security: Provides 24/7 security to data centers located in ISO 27001 certified colocation centers. Data encryption and multi-tiered firewall protection protect consumer data both during transit and at rest. Prevent unauthorized access with Single Sign-On via SAML 2.0 or Shibboleth protocols and password protection using SHA 256 hashing algorithm. 
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Product Ranking

#49

among all
Risk Management Software

#71

among all
Risk Management Software

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Analyst Rating Summary

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88
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Compliance
Operational Risk Management and IT Security
Platform Capabilities
Regulatory Management
Risk Management
Reports and Dashboards
Risk Management
Vendor Risk Management
Audit Management
Regulatory Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MetricStream
SAI360
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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 89 99 100 89 100 100 98 100 83 100 95 98 84 88 77 78 95 86 98 100 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 37 reviews
we're gathering data
80%
of users recommend this product

MetricStream has a 'great' User Satisfaction Rating of 80% when considering 37 user reviews from 1 recognized software review sites.

we're gathering data
4.0 (37)
n/a

Awards

SelectHub research analysts have evaluated MetricStream and concluded it earns best-in-class honors for Business Continuity Management, Compliance, Operational Risk Management and IT Security, Platform Capabilities and Regulatory Management.

Business Continuity Management Award
Compliance Award
Operational Risk Management and IT Security Award
Platform Capabilities Award
Regulatory Management Award

SelectHub research analysts have evaluated SAI360 and concluded it earns best-in-class honors for Vendor Risk Management.

Vendor Risk Management Award

Synopsis of User Ratings and Reviews

Centralized Platform: MetricStream provides a single platform for managing various GRC activities, including risk management, compliance, audit, and policy management. This can help organizations to streamline their processes and improve efficiency.
Flexibility and Customization: The platform is highly configurable, allowing organizations to tailor it to their specific needs and requirements. This includes the ability to create custom workflows, reports, and dashboards.
Scalability: MetricStream is a scalable solution that can grow with an organization's needs. This makes it a suitable choice for both small and large organizations.
Reporting and Analytics: The platform provides robust reporting and analytics capabilities, allowing organizations to gain insights into their GRC activities and make data-driven decisions. This includes the ability to generate custom reports, dashboards, and heat maps.
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Centralized Risk Management: SAI360 provides a single platform for managing various risk types, including IT, operational, third-party, and compliance risks. This centralized approach helps organizations gain a comprehensive view of their risk landscape and streamline risk management processes.
Scalability and Flexibility: The platform is highly scalable and can accommodate the needs of organizations of all sizes. It also offers a high degree of flexibility, allowing users to customize the system to meet their specific requirements. This adaptability ensures that SAI360 can evolve alongside an organization's changing risk management needs.
Automation and Efficiency: SAI360 automates many manual risk management tasks, such as data collection, risk assessments, and reporting. This automation frees up valuable time for risk management teams, allowing them to focus on more strategic initiatives. Moreover, it reduces the likelihood of errors and inconsistencies, leading to more accurate risk assessments and more effective risk mitigation strategies.
Advanced Analytics and Reporting: The platform provides robust analytics and reporting capabilities, enabling organizations to gain insights into their risk data and make data-driven decisions. Users can generate custom reports, dashboards, and visualizations to track key risk indicators, identify trends, and monitor the effectiveness of risk mitigation efforts.
Compliance Management: SAI360 helps organizations comply with relevant regulations and industry standards. The platform includes pre-built content libraries and templates for various regulations, such as GDPR, HIPAA, and ISO 27001. This feature simplifies compliance management and reduces the risk of non-compliance penalties.
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Steep Learning Curve: MetricStream's interface can be overwhelming for new users due to its complexity and extensive features, often requiring significant training and onboarding time.
Customization Challenges: While MetricStream offers customization options, implementing them can be technically demanding and may necessitate specialized IT skills or external consultants, potentially leading to increased costs and implementation timelines.
Reporting Limitations: Generating specific or ad-hoc reports can be cumbersome, as the platform's reporting capabilities may not always align with the unique needs of every organization, requiring additional effort to extract and manipulate data.
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Steep Learning Curve: SAI360 is known for its complexity, especially for users without a strong background in GRC platforms. The interface can be overwhelming, and setting up workflows or generating reports often requires extensive training and experience.
Customization Challenges: While SAI360 offers customization options, implementing them can be difficult and time-consuming. Users often report needing assistance from SAI Global's professional services team, which can add to the overall cost and implementation time.
Performance Issues: Some users experience slow loading times and system lags, particularly when dealing with large amounts of data or complex reports. This can hinder productivity and user satisfaction.
Cost: SAI360 is a premium GRC solution, and its pricing reflects that. The cost can be a barrier for smaller organizations or those with limited budgets.
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MetricStream has emerged as a popular choice for organizations seeking a comprehensive solution. User reviews from the past year highlight its strengths in ease of use, flexibility, and scalability, making it a valuable tool for managing various risks, including compliance, governance, and operational risks. The platform's intuitive interface and customizable features allow users to tailor it to their specific needs, while its ability to handle large amounts of data ensures it can grow alongside the organization. However, some users have pointed out that MetricStream's implementation process can be complex, requiring careful planning and potentially additional resources. Additionally, there have been reports of slow support response times, which can be frustrating for users facing urgent issues. Despite these drawbacks, MetricStream remains a strong contender in the GRC software market, particularly for organizations with complex risk management needs and the capacity to invest in proper implementation and ongoing support. Its ability to centralize risk data, automate workflows, and provide real-time insights empowers businesses to make informed decisions and proactively mitigate potential threats. For organizations seeking a robust and adaptable GRC solution, MetricStream offers a compelling option, but careful consideration of its implementation and support aspects is crucial for a successful experience.

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SAI360, a risk management software platform, has received positive feedback for its user-friendly interface and comprehensive features. Users appreciate the ability to quickly gain insights into their current risk landscape, which is particularly valuable for executive management. The platform's risk register is considered more efficient than traditional spreadsheets, allowing for the collection and evaluation of risk and control data, loss event data, and audit findings. Additionally, SAI360 facilitates GDPR management and security management, further enhancing its value proposition. However, some users have noted that the initial setup and configuration of SAI360 can be time-consuming. Integrating the platform with existing systems may also require additional effort. Despite these challenges, users generally agree that the benefits of using SAI360 outweigh the drawbacks. The platform's ability to streamline risk management processes, improve decision-making, and enhance overall risk visibility makes it a valuable tool for organizations of all sizes. SAI360 is particularly well-suited for organizations with complex risk management needs, as it offers a wide range of features and customization options. Its scalability and flexibility make it adaptable to various industries and organizational structures. Furthermore, SAI360's focus on continuous improvement and its responsiveness to user feedback ensures that the platform remains relevant and effective in addressing evolving risk management challenges.

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