Top ServiceNow GRC Alternatives & Competitors For 2024

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Looking for alternatives to ServiceNow GRC? Many users crave user-friendly and feature-rich solutions for tasks like Risk Management, Reports and Dashboards, and Audit Management. Leveraging crowdsourced data from over 1,000 real Risk Management Software selection projects based on 400+ capabilities, we present a comparison of ServiceNow GRC to leading industry alternatives like Origami Risk, MetricStream, Workiva, and Enablon.

Enablon Software Tool

Product Basics

ServiceNow GRC integrates governance, risk and compliance management into a single end-to-end vulnerability resilience solution. It provides real-time insights into an organization’s compliance posture and risk exposure. The risk management module protects against potential disruptions to maintain business continuity. Monitor corporate policies, vendors and third-party assets for any sign of operational risks.

The privacy management functionality prioritizes the security of the company’s people, processes and facilities. The different modules interact with each other to work out the best possible remediation strategies. It helps build a culture of resilience and stability for everyone involved.
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Origami Risk provides organizations with highly configurable security, insurance, risk and compliance solutions under a single, cloud-based interface. It helps users manage Environment Health and Safety (EHS), P&C Claims Administration, Governance, Risk and Compliance (GRC), Healthcare Risk & Safety and more. Its reporting and analytics modules secure all data under one roof to optimize workflows and make data visualization simpler.

It operates within Amazon Web Services and places all users on the same code to ensure scalability, reliability, system integrity and flexibility. Provides real-time data security through transit and at rest. Its cloud-based storage facility securely backs up data in a controlled environment.
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MetricStream leverages a purpose-built platform to help organizations manage enterprise risk, cybersecurity, compliance and audits across various industries. Its AI generates deep domain expertise and actionable insights by analyzing embedded content and integrated data. Machine learning ensures its adaptability and scalability to future obligations. Its advanced reporting and analytics modules analyze business and market trends to generate practical, topical and real-time intelligence for agile business decisions and better stakeholder engagement.

It centralizes all data under one environment in a federated data model to remove information silos and enable data correlation and visualization. Users can create new APIs or integrate third-party ones through its intuitive dashboard. Provides predictive models for more intelligent threat detection. It automates incident evidence collection, document generation and corporate hierarchy mapping for streamlined task ownership and accountability.
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Workiva is a cloud-based reporting platform that globally connects an organization’s workforce with its data sets and data sources. It combines all user data under a single digital roof to remove any errors and ensure complete transparency. Provides automatic and secure scheduling of repetitive tasks and recycles redundant data and reports into functional assets. It allows users to visualize data relating to ERP, consolidation, compliance, security, budgeting and more by connecting everything under one secure reporting module.

A live-updating dashboard with a code-free interface allows for easy analysis and data reporting. It auto-updates linked cross-organizational data for a seamless reporting experience.
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The Enablon platform helps organizations manage critical operational risk and compliance, security, engineering operations, environmental health safety, quality and sustainability. Users can track global and local regulatory requirements, internal policies and procedures, and manage any audits or claims with reporting and analytics. It standardizes enterprise risk detection and response methodologies with a consistent and automated assessment of KRIs and KPIs. Its interactive dashboard eliminates information silos and allows users to keep track of risks, audits and regulatory compliance under one roof.

Provides secure centralization of all document workflow processes with internal controls to track changes, increase data visualizations and limit user access across various levels. Its multi-device interface allows users to manage threats and audits globally. Automated notifications keep organizations informed of upcoming regulatory, compliance and licensing issues. Compliant with the ISO 31000 Risk Management guidelines.
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Product Assistance

Documentation
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Live Online
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support
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Product Ranking

#53

among all
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#26

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#49

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#9

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#51

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Find out who the leaders are

Analyst Rating Summary

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Integration and Extensibility
Platform Capabilities
Reports and Dashboards
Risk Management
Audit Management
Compliance
Integration and Extensibility
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Policy Management
Compliance
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Regulatory Management
Risk Management
Compliance
Integration and Extensibility
Operational Risk Management and IT Security
Platform Capabilities
Policy Management
Compliance
Integration and Extensibility
Operational Risk Management and IT Security
Platform Capabilities
Policy Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ServiceNow GRC
Origami Risk
MetricStream
Workiva
Enablon
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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management and IT Security Platform Capabilities Policy Management Regulatory Management Reports and Dashboards Risk Management Vendor Risk Management 98 70 98 79 87 100 98 95 100 100 81 89 99 100 89 100 100 98 100 83 100 95 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 2 reviews
Great User Sentiment 37 reviews
Excellent User Sentiment 587 reviews
Great User Sentiment 22 reviews
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96%
of users recommend this product

Origami Risk has a 'excellent' User Satisfaction Rating of 96% when considering 2 user reviews from 1 recognized software review sites.

80%
of users recommend this product

MetricStream has a 'great' User Satisfaction Rating of 80% when considering 37 user reviews from 1 recognized software review sites.

92%
of users recommend this product

Workiva has a 'excellent' User Satisfaction Rating of 92% when considering 587 user reviews from 3 recognized software review sites.

81%
of users recommend this product

Enablon has a 'great' User Satisfaction Rating of 81% when considering 22 user reviews from 4 recognized software review sites.

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Awards

Platform Capabilities Award
Integration and Extensibility Award
User Favorite Award
Business Continuity Management Award
Compliance Award
Operational Risk Management and IT Security Award
Platform Capabilities Award
Regulatory Management Award
User Favorite Award
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Synopsis of User Ratings and Reviews

Streamlined Risk and Compliance Management: ServiceNow GRC helps organizations efficiently manage risks and compliance requirements, providing a centralized platform to assess, monitor, and mitigate potential threats. This can lead to improved decision-making and a more proactive approach to risk management.
Enhanced Visibility and Reporting: The platform offers robust reporting and analytics capabilities, enabling organizations to gain deeper insights into their risk landscape. This improved visibility helps identify trends, track key metrics, and demonstrate compliance to stakeholders.
Automation and Efficiency: ServiceNow GRC automates many manual tasks associated with risk management and compliance, such as data collection, control testing, and issue remediation. This automation frees up valuable time and resources, allowing teams to focus on more strategic initiatives.
Integration with ServiceNow Ecosystem: As part of the ServiceNow platform, GRC seamlessly integrates with other ServiceNow applications, such as IT Service Management (ITSM) and Security Operations (SecOps). This integration provides a holistic view of risk and compliance across the organization, fostering better collaboration and communication.
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Highly Configurable: Origami Risk offers extensive customization options, allowing users to tailor the platform to their specific workflows and risk management requirements. This adaptability ensures a good fit for diverse organizational needs.
User-Friendly Interface: The platform's intuitive design and navigation make it easy for users to access and manage risk-related data efficiently. This user-friendliness contributes to a positive user experience and streamlines risk management processes.
Comprehensive Reporting: Origami Risk provides robust reporting capabilities, enabling users to generate insightful reports and analytics on risk data. These reports facilitate informed decision-making and support effective risk mitigation strategies.
Strong Data Security: The platform prioritizes data security with advanced features such as encryption and access controls. This focus on security ensures the confidentiality and integrity of sensitive risk information.
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Centralized Platform: MetricStream provides a single platform for managing various GRC activities, including risk management, compliance, audit, and policy management. This can help organizations to streamline their processes and improve efficiency.
Flexibility and Customization: The platform is highly configurable, allowing organizations to tailor it to their specific needs and requirements. This includes the ability to create custom workflows, reports, and dashboards.
Scalability: MetricStream is a scalable solution that can grow with an organization's needs. This makes it a suitable choice for both small and large organizations.
Reporting and Analytics: The platform provides robust reporting and analytics capabilities, allowing organizations to gain insights into their GRC activities and make data-driven decisions. This includes the ability to generate custom reports, dashboards, and heat maps.
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Functionality: 69% of users who reviewed this aspect were satisfied with the platform’s functionalities, including internal controls and issue Testing, SOX narratives, auditing, and policy management.
Ease of Use: According to 61% of users mentioning this element, the platform’s intuitive UI makes it easy to use.
Sharing and Collaboration: All the users who mentioned this element said the platform made it easier to share documents and collaborate on projects.
Service and Support: 83% of users reviewing customer support said it’s highly responsive and knowledgeable.
Automation: 100% of reviewers mentioning automation found it helpful to learn and apply new formats and automate financial and regulatory processes.
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Tailored Solutions: Enablon can be customized to align with your company's specific risk management requirements.
Ease of Use: Many users praise Enablon's intuitive interface, making it straightforward to navigate and utilize.
Seamless Integration: Enablon is designed to integrate with your existing systems, including legacy software, for a unified approach.
Enhanced Efficiency: By transitioning from manual, paper-based processes, Enablon can save your business time and resources.
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Cost: The licensing structure can be complex and expensive, especially for larger organizations or those with advanced GRC needs. This can make it difficult to predict and manage costs, potentially leading to budget overruns.
Complexity: Implementing and customizing ServiceNow GRC can be a complex and time-consuming process, often requiring specialized expertise. This can lead to extended implementation timelines and increased costs.
Usability: Some users find the interface to be unintuitive and cumbersome, particularly for those who are not familiar with ServiceNow's platform. This can lead to a steep learning curve and reduced user adoption.
Integrations: While ServiceNow offers a range of integrations, some users report challenges with integrating GRC with other systems, such as HR or financial applications. This can limit the effectiveness of GRC and create data silos.
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Steep Learning Curve: The platform's interface can be overwhelming for new users due to its extensive features and functionalities. Navigating through the various modules and understanding the underlying data structure often requires significant training and experience.
Customization Challenges: While Origami Risk offers a high degree of configurability, implementing custom workflows or reports can be complex and time-consuming. Organizations with unique risk management requirements may find it challenging to adapt the platform to their specific needs without extensive technical expertise or assistance from Origami's support team.
Performance Issues: Some users have reported performance issues, particularly when dealing with large datasets or complex reports. Slow loading times and system lags can hinder productivity and user experience, especially for organizations with high data volumes or concurrent users.
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Steep Learning Curve: MetricStream's interface can be overwhelming for new users due to its complexity and extensive features, often requiring significant training and onboarding time.
Customization Challenges: While MetricStream offers customization options, implementing them can be technically demanding and may necessitate specialized IT skills or external consultants, potentially leading to increased costs and implementation timelines.
Reporting Limitations: Generating specific or ad-hoc reports can be cumbersome, as the platform's reporting capabilities may not always align with the unique needs of every organization, requiring additional effort to extract and manipulate data.
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Speed and Performance: 100% of users mentioning performance said they experienced bugs, glitches and slow upload and export speed on the NextGen platform.
Cost: All the users who reviewed this aspect found the system’s subscription charges higher than its competitors.
Training Resources: 60% of users mentioning this element said the platform requires more training material to compensate for its steep learning curve.
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Reporting Features: While Enablon is generally well-regarded, some users have indicated that its reporting features could be improved for better usability and functionality.
System Integration: Integrating Enablon with existing systems can pose challenges for some companies, especially those utilizing numerous applications and software platforms.
Internet Dependency: As a cloud-based solution, Enablon's functionality is contingent on a stable internet connection and the reliability of its servers and technologies, which could be a drawback for companies with unreliable internet access.
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Imagine a bustling airport control tower, where air traffic controllers efficiently manage the complex comings and goings of countless aircraft. ServiceNow GRC acts as a similar control tower for an organization's governance, risk, and compliance landscape, providing a centralized platform to oversee and orchestrate these critical functions. User reviews from the past year paint a picture of a powerful and comprehensive solution, but one that requires careful consideration before implementation. ServiceNow GRC received praise for its ability to streamline GRC processes, replacing siloed spreadsheets and manual tracking with a unified system. This centralized approach enhances visibility and control, enabling organizations to proactively identify and mitigate risks, ensure compliance with regulations, and make informed decisions based on real-time data. Users also appreciated the platform's scalability and flexibility, allowing it to adapt to the evolving needs of growing businesses. The seamless integration with other ServiceNow products further extends its functionality, creating a cohesive ecosystem for managing various aspects of an organization's operations. However, some users expressed concerns about the platform's cost and complexity. The initial investment and ongoing maintenance expenses may pose challenges for smaller organizations or those with limited budgets. Additionally, the implementation process can be intricate, requiring careful planning and potentially involving external consultants. These factors highlight the importance of thoroughly evaluating the organization's needs and resources before adopting ServiceNow GRC. While the platform offers robust capabilities, its suitability depends on the specific context and requirements of each organization. For larger enterprises with complex GRC needs and the resources to invest in a comprehensive solution, ServiceNow GRC can be a valuable asset in navigating the ever-changing landscape of governance, risk, and compliance.

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Unfold the possibilities of risk management with Origami Risk: This software is like a Swiss Army knife for risk professionals, offering a comprehensive suite of tools to tackle even the most complex challenges. Users rave about its ease of use, highlighting the intuitive interface and streamlined workflows that make it a breeze to navigate. Origami Risk's flexibility is another major plus, allowing businesses to customize the platform to fit their specific needs like a glove. From risk assessment and mitigation to claims administration and reporting, it covers all the bases, leaving no stone unturned. However, no software is perfect, and Origami Risk has its quirks. Some users find the price tag a bit steep, especially for smaller businesses. Integration with other systems can also be a bit clunky at times, requiring some extra effort to get everything playing nicely together. Despite these minor drawbacks, Origami Risk remains a top choice for organizations seeking a robust and user-friendly risk management solution. Its ability to streamline processes, improve data-driven decision-making, and enhance collaboration across departments makes it a valuable asset for businesses of all sizes. Whether you're a seasoned risk pro or just starting out, Origami Risk can help you fold risk management into a work of art.

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MetricStream has emerged as a popular choice for organizations seeking a comprehensive solution. User reviews from the past year highlight its strengths in ease of use, flexibility, and scalability, making it a valuable tool for managing various risks, including compliance, governance, and operational risks. The platform's intuitive interface and customizable features allow users to tailor it to their specific needs, while its ability to handle large amounts of data ensures it can grow alongside the organization. However, some users have pointed out that MetricStream's implementation process can be complex, requiring careful planning and potentially additional resources. Additionally, there have been reports of slow support response times, which can be frustrating for users facing urgent issues. Despite these drawbacks, MetricStream remains a strong contender in the GRC software market, particularly for organizations with complex risk management needs and the capacity to invest in proper implementation and ongoing support. Its ability to centralize risk data, automate workflows, and provide real-time insights empowers businesses to make informed decisions and proactively mitigate potential threats. For organizations seeking a robust and adaptable GRC solution, MetricStream offers a compelling option, but careful consideration of its implementation and support aspects is crucial for a successful experience.

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Workiva is a cloud-based comprehensive reporting platform that provides unrestricted global access to FERC and SEC reporting modules, internal controls, and audit and policy management tools for complete in-house risk management. The platform can be difficult to learn initially, but a responsive support team makes it easier to understand the functionalities. In addition, automated reporting processes add a lot of value to the platform. However, the NextGen platform has a few performance issues. Updates can cause temporary glitches and bugs, resulting in unforced errors in datasets. All in all, Workiva is a safe bet for vulnerability management software. In spite of high subscription costs, it’s an excellent candidate if you can fit it into your budget.

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How do users describe Enablon, and is it truly enabling businesses to effectively manage risk? User reviews from the last year reveal a mixed bag. Enablon shines in its comprehensive features, particularly for large enterprises grappling with compliance, incident management, and risk assessment. Users rave about its ability to streamline workflows, seamlessly transitioning from archaic paper-based systems to efficient electronic ones, and effortlessly integrating legacy applications. The intuitive and user-friendly interface garners praise, enhancing the overall user experience. For instance, one user lauded Enablon's intuitive design, highlighting its ease of use for setting reminders about expiring permits. This feature proves particularly valuable in heavily regulated industries where permit renewals are critical for maintaining operations. However, Enablon's reporting features have room for improvement, with users expressing a desire for more advanced functionalities. Despite this drawback, the platform's robustness, flexibility, and ability to handle complex risk management tasks effectively are highly commended. A case in point is Boeing's Transport Compliance team, which experienced a smoother workflow after integrating their legacy applications into Enablon. This seamless transition underscores Enablon's capacity to adapt to existing systems, a crucial factor for large organizations with established IT infrastructures. In conclusion, Enablon emerges as a solid choice for organizations, particularly large enterprises, seeking to bolster their risk management and compliance processes. Its strengths lie in its comprehensive features, user-friendly interface, and ability to streamline complex workflows. However, potential users should be mindful of its limitations in reporting capabilities. Overall, Enablon proves to be a valuable tool for organizations ready to level up their risk management game, even with areas for improvement.

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Related Categories

Top Alternatives in Risk Management Software


ARMATURE Fabric

Cura

Diligent

LogicGate

LogicManager

MetricStream

NAVEX Global

OneTrust GRC

Onspring

Resolver

Riskonnect

RSA Archer

SAI360

StandardFusion

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