Datadog vs ArcSight ESM

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Our analysts compared Datadog vs ArcSight ESM based on data from our 400+ point analysis of SIEM Tools, user reviews and our own crowdsourced data from our free software selection platform.

Datadog Software Tool

Product Basics

Datadog is a comprehensive monitoring and analytics platform designed to empower businesses with real-time insights into their digital infrastructure. This product caters to a broad range of users, from DevOps teams to IT professionals, offering features like infrastructure monitoring, application performance tracking, and log management. Users appreciate Datadog's ability to provide end-to-end visibility, as one user mentions, "Datadog gives us a holistic view of our environment." It allows organizations to proactively identify and resolve issues, enhancing operational efficiency. However, some users note the pricing considerations, stating that "Datadog can get expensive as you scale." The cost can be a limitation for smaller businesses with limited budgets. In terms of performance, Datadog receives praise for its robust features, with users noting that it outperforms similar products. "Datadog is a game-changer," one user states. Overall, Datadog is well-suited for businesses seeking comprehensive monitoring and analytics, and it is seen as a top performer in its category, providing users with valuable insights and real-time monitoring capabilities.
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ArcSight, a robust software solution from OpenText, specializes in Security Information and Event Management (SIEM). It is designed to help organizations detect, analyze, and respond to security threats in real-time. ArcSight is particularly well-suited for large enterprises and government agencies that require comprehensive security monitoring and incident response capabilities due to its scalability and advanced analytics.

Key benefits of ArcSight include enhanced threat detection, improved compliance reporting, and streamlined security operations. Popular features encompass real-time event correlation, advanced threat intelligence, and extensive log management. Users appreciate its ability to handle large volumes of data and its integration with various security tools, although some note a steep learning curve.

Pricing for ArcSight can vary widely based on factors such as deployment size and specific requirements. For precise pricing details, it is recommended to contact SelectHub for a tailored quote. Overall, ArcSight stands out for its powerful analytics and comprehensive security features, making it a valuable asset for organizations with complex security needs.


Pros
  • Effective threat detection
  • User behavior analytics
  • Comprehensive security
  • Rich data source support
  • Automated incident response
Cons
  • Complex pricing model
  • Steep learning curve
  • Resource-intensive setup
  • High data ingestion rates
  • Not suitable for small businesses
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Adobe
Citrix
EA
Facebook
Hearst Magazines
HP
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Spotify
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Product Assistance

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Product Insights

  • Comprehensive Monitoring: Datadog offers a wide range of monitoring capabilities, including infrastructure, application performance, and log management. Users benefit from a holistic view of their digital environment, allowing them to identify and resolve issues proactively.
  • Real-Time Insights: With Datadog, users gain access to real-time data and insights. This enables quick responses to performance anomalies and security threats, ensuring business continuity and minimizing downtime.
  • End-to-End Visibility: Datadog provides end-to-end visibility into complex systems. This benefit allows users to track interactions between different components and services, making it easier to pinpoint the root cause of problems.
  • Scalability: Datadog is well-suited for organizations of all sizes. It scales effectively as businesses grow, accommodating the increasing data and monitoring needs without sacrificing performance.
  • Enhanced Collaboration: Datadog promotes collaboration among cross-functional teams, such as DevOps, IT, and development. It allows for shared data and insights, fostering better decision-making and issue resolution.
  • Customization: Users can tailor Datadog to their specific needs. Custom dashboards and alerts ensure that monitoring is aligned with business priorities and critical metrics.
  • Cost-Efficiency: While pricing can be a consideration, Datadog is recognized for its cost-efficiency when compared to similar products. The platform's robust features justify the investment for many organizations.
  • Integration Capabilities: Datadog seamlessly integrates with a wide range of third-party applications and services, streamlining workflows and providing even more extensive insights.
  • Compliance Reporting: Datadog simplifies compliance reporting, aiding organizations in meeting regulatory requirements more effectively, which is crucial in industries like healthcare and finance.
  • Outstanding Performance: Users consistently report that Datadog outperforms similar products. It provides a reliable and high-performing solution for monitoring and analytics needs.
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  • Enhanced Threat Detection: ArcSight's advanced analytics and correlation capabilities enable quicker identification of potential security threats, reducing the time to detect and respond to incidents.
  • Comprehensive Log Management: By aggregating and normalizing logs from various sources, ArcSight provides a unified view of security events, simplifying compliance and audit processes.
  • Scalability: Designed to handle large volumes of data, ArcSight can scale to meet the needs of growing organizations, ensuring consistent performance and reliability.
  • Real-Time Monitoring: Continuous monitoring of network activity allows for immediate detection of anomalies, helping to prevent breaches before they occur.
  • Customizable Dashboards: Tailored dashboards provide security teams with relevant, actionable insights, enhancing their ability to make informed decisions quickly.
  • Automated Response: ArcSight's automation capabilities streamline incident response processes, reducing manual intervention and minimizing the impact of security events.
  • Regulatory Compliance: Built-in compliance reporting tools help organizations meet regulatory requirements such as GDPR, HIPAA, and PCI-DSS, reducing the risk of non-compliance penalties.
  • Integration with Existing Tools: Seamless integration with other security and IT management tools enhances overall security posture by providing a more comprehensive defense strategy.
  • Historical Data Analysis: The ability to analyze historical data aids in identifying trends and patterns, improving future threat detection and prevention strategies.
  • Reduced Operational Costs: By automating routine tasks and improving efficiency, ArcSight helps lower the overall cost of security operations.
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  • Infrastructure Monitoring: Datadog offers in-depth infrastructure monitoring, allowing users to track the health and performance of servers, containers, and cloud environments in real-time. It provides visibility into CPU, memory, and disk usage, aiding in resource optimization.
  • Application Performance Tracking: Users can closely monitor the performance of applications with Datadog, identifying bottlenecks, errors, and latency issues. This feature helps improve user experiences and application efficiency.
  • Log Management: Datadog's log management capabilities enable users to centralize and analyze logs from various sources. This assists in troubleshooting and identifying security threats and compliance issues.
  • Real-Time Data: Datadog excels in providing real-time data and insights, ensuring that users have access to the most up-to-date information. Real-time monitoring is vital for proactive issue resolution and quick responses to anomalies.
  • Custom Dashboards: Datadog allows users to create custom dashboards tailored to their specific needs. These dashboards can display critical metrics, offering a personalized monitoring experience.
  • Alerting and Notification: Datadog's alerting system allows users to set up customized alerts based on predefined thresholds. When thresholds are breached, the platform can send notifications via various channels to ensure timely response to issues.
  • Collaboration Tools: Datadog promotes collaboration among teams through shared data and insights. Cross-functional teams, such as DevOps, IT, and development, can work together effectively to resolve issues and make informed decisions.
  • Scalability: Datadog is built to scale with businesses as they grow. It can accommodate increasing data volumes and monitoring needs, ensuring that performance remains optimal.
  • Integration Capabilities: Datadog seamlessly integrates with a wide range of third-party applications, tools, and services. This integration simplifies workflows, streamlines data collection, and enhances monitoring capabilities.
  • Compliance Reporting: Datadog assists organizations in meeting regulatory compliance requirements. It simplifies the process of generating compliance reports, which is particularly valuable in industries with strict regulatory mandates.
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  • Real-time Threat Detection: ArcSight provides real-time monitoring and analysis of security events, enabling quick identification and response to potential threats.
  • Advanced Correlation Engine: The software uses a sophisticated correlation engine to link disparate security events, helping to uncover complex attack patterns that might otherwise go unnoticed.
  • Scalability: ArcSight is designed to scale from small environments to large, enterprise-level deployments, ensuring consistent performance regardless of the size of the network.
  • Comprehensive Log Management: It offers extensive log collection, storage, and analysis capabilities, supporting a wide range of log formats and sources.
  • Compliance Reporting: ArcSight includes built-in compliance reporting templates for various standards such as PCI-DSS, HIPAA, and GDPR, simplifying the audit process.
  • Integration with Other Security Tools: The platform integrates seamlessly with other security solutions, including firewalls, intrusion detection systems, and endpoint protection tools, enhancing overall security posture.
  • Customizable Dashboards: Users can create personalized dashboards to visualize security data in a way that best suits their needs, providing clear insights into the security landscape.
  • Automated Incident Response: ArcSight supports automated workflows for incident response, reducing the time and effort required to address security incidents.
  • Machine Learning Capabilities: The software leverages machine learning algorithms to improve threat detection accuracy and reduce false positives.
  • Data Enrichment: ArcSight enriches raw security data with contextual information, making it easier to understand and act upon.
  • Role-based Access Control: It provides granular access control, ensuring that users only have access to the data and functionalities relevant to their roles.
  • Threat Intelligence Integration: The platform can incorporate threat intelligence feeds, enhancing its ability to detect and respond to emerging threats.
  • Forensic Analysis: ArcSight offers robust forensic analysis tools, allowing security teams to investigate incidents in depth and understand the full scope of an attack.
  • High Availability: The software is designed for high availability, ensuring continuous monitoring and protection even in the event of hardware failures.
  • Multi-tenancy Support: ArcSight supports multi-tenancy, making it suitable for managed security service providers (MSSPs) and large organizations with multiple departments or subsidiaries.
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Product Ranking

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#11

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Dashboards And Reporting Log Collection And Management Platform Capabilities Security Orchestration, Automation And Response (SOAR) Threat Detection, Investigation And Response (TDIR) User And Entity Behavior Analytics (UEBA) 90 95 100 100 60 60 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 121 reviews
Great User Sentiment 295 reviews
84%
of users recommend this product

Datadog has a 'great' User Satisfaction Rating of 84% when considering 121 user reviews from 2 recognized software review sites.

86%
of users recommend this product

ArcSight ESM has a 'great' User Satisfaction Rating of 86% when considering 295 user reviews from 4 recognized software review sites.

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Awards

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SelectHub research analysts have evaluated ArcSight ESM and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

Synopsis of User Ratings and Reviews

Real-time Monitoring: Datadog offers unparalleled real-time monitoring capabilities, enabling users to detect issues instantly.
Comprehensive Metrics: Users appreciate the vast array of metrics Datadog tracks, providing deep insights into system performance.
Intuitive Dashboards: Datadog's user-friendly dashboards make data visualization and analysis a breeze, saving time and improving decision-making.
Customizable Alerts: The ability to set up highly customizable alerts ensures that users are promptly notified of critical events.
Seamless Integrations: Datadog's extensive integration options facilitate smooth collaboration with various third-party tools and services.
AI-Powered Analytics: Datadog's machine learning capabilities help users uncover hidden patterns and anomalies in their data.
Scalability: Users commend Datadog's scalability, allowing them to adapt to evolving business needs without hassle.
Knowledge Sharing: Datadog's knowledge-sharing features enhance team collaboration and foster a culture of continuous improvement.
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Comprehensive Security: ArcSight is praised for its comprehensive security capabilities, offering a wide range of features for monitoring, detecting, and responding to security threats effectively.
Real-Time Monitoring: Users appreciate the real-time monitoring and alerting features that help them stay informed about security incidents as they occur, allowing for prompt responses.
Scalability: ArcSight is often commended for its scalability, making it suitable for large organizations with extensive security data and event logs to manage.
Compliance Capabilities: Organizations in regulated industries value ArcSight's compliance reporting features, which simplify the process of demonstrating adherence to regulatory requirements.
Incident Response: Users find the automated incident response workflows valuable in streamlining the identification and mitigation of security incidents, reducing response times.
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Costly Pricing: Some users find Datadog's pricing on the higher side, making it less budget-friendly for smaller organizations.
Learning Curve: Users have reported that Datadog can be complex for new users, requiring a steeper learning curve.
Limited Customization: While Datadog offers extensive out-of-the-box functionality, some users wish for more flexibility in customizing features to suit their unique needs.
Resource Intensive: A few users have experienced performance issues, as Datadog can be resource-intensive, particularly in large-scale environments.
Alert Fatigue: Overly aggressive alerting settings can lead to alert fatigue for some users, making it challenging to differentiate critical issues from noise.
Limited Free Plan: Datadog's free plan has limitations that may not fully serve the needs of smaller businesses, requiring them to upgrade sooner than desired.
Integration Complexity: Integrating Datadog with certain platforms can be intricate, posing challenges for users seeking a seamless setup process.
Documentation Gaps: Some users have noted occasional gaps in Datadog's documentation, leading to frustration when seeking assistance.
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Complex Pricing: Users often find ArcSight's pricing model complex and challenging to predict accurately, especially when factors like data ingestion rates influence costs.
Steep Learning Curve: Some users report a steep learning curve when implementing and managing ArcSight due to its advanced features and complexity, which may require dedicated training and expertise.
Resource-Intensive Setup: The initial setup of ArcSight can be resource-intensive, necessitating the availability of hardware, software, and experienced personnel for optimal configuration.
High Data Ingestion Rates: Users note that high data ingestion rates can lead to increased costs, making it essential to monitor and manage data volume effectively to control expenses.
Not Suitable for Small Businesses: ArcSight's advanced features and pricing model are often considered impractical for small businesses with simpler security needs, limiting its suitability.
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User reviews of Datadog reveal a mixed bag of opinions, highlighting both strengths and weaknesses. One standout feature praised by users is Datadog's real-time monitoring capabilities, allowing for immediate issue detection. The comprehensive metrics provided by the platform offer deep insights into system performance, while the user-friendly dashboards simplify data visualization. As one user put it, "Datadog's real-time monitoring is a game-changer, and their dashboards make data analysis a breeze." However, Datadog is not without its drawbacks. Some users express concerns about the cost, deeming it on the higher end, which might not be ideal for smaller organizations. Additionally, there is a learning curve associated with the platform, making it less user-friendly for beginners. One user commented, "Datadog is powerful but can be overwhelming for new users." When compared to similar products, Datadog's seamless integrations and AI-powered analytics stand out, facilitating efficient collaboration and uncovering hidden patterns. Nonetheless, it faces challenges related to resource intensity and alert fatigue. Some users believe it competes well with alternatives, while others find it lacks the flexibility and customization they desire. In the words of a user, "Datadog is strong but may not suit all use cases; it's a trade-off between power and complexity." Overall, Datadog's user reviews indicate a powerful monitoring tool with advanced features that cater to diverse needs. However, its pricing and complexity may deter some potential users.

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Is ArcSight the right choice for your security needs? User reviews from the past year present a mixed bag. While ArcSight is praised for its powerful real-time correlation engine, which provides critical insights from security data, and its extensive integration options, making it a good fit for complex security environments, users also point out some significant drawbacks. A recurring concern is the product's complexity, which translates into a steep learning curve and makes it challenging to deploy and manage, especially for organizations with limited IT resources. For instance, setting up and customizing dashboards can be time-consuming. This complexity often necessitates dedicated training and expertise. Another common gripe is the product's hunger for hardware resources, which can lead to performance issues, especially for organizations dealing with high volumes of security data. While some users applaud its performance, others report slow search functionality, indicating that experience can vary. These factors make ArcSight a good fit for large enterprises with complex security needs and the resources to handle its demands. However, smaller organizations or those with limited IT staff and expertise might find it overwhelming and resource-intensive. They might be better served by a SIEM solution with a shallower learning curve and less demanding hardware requirements.

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