Heymarket vs Salesmsg

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Our analysts compared Heymarket vs Salesmsg based on data from our 400+ point analysis of SMS Marketing Software, user reviews and our own crowdsourced data from our free software selection platform.

Heymarket Software Tool
Salesmsg Software Tool

Product Basics

Heymarket is a sophisticated software solution designed to streamline business text messaging, enabling companies to manage customer communications efficiently. It is particularly well-suited for industries such as retail, real estate, customer service, and healthcare, where timely and personalized communication is crucial. The platform offers unique benefits like shared inboxes, message templates, and automated workflows, which enhance team collaboration and improve response times. Popular features include contact management, scheduling, and analytics, which provide valuable insights into messaging performance.

Users appreciate Heymarket for its user-friendly interface and robust functionality, often highlighting its ability to integrate seamlessly with other business tools. Compared to similar products, Heymarket stands out for its comprehensive feature set and ease of use. Pricing details are typically customized based on specific business needs, so it is advisable to contact SelectHub for a tailored quote. Overall, Heymarket is a powerful tool for businesses looking to enhance their text messaging capabilities.

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Salesmsg is a robust software solution designed to streamline SMS marketing and communication tasks. It enables businesses to send and receive text messages, manage contacts, and automate follow-ups, making it particularly beneficial for industries such as real estate, healthcare, and retail. The platform is well-suited for organizations that require efficient, direct communication with clients or customers, offering a user-friendly interface and seamless integration with CRM systems.

One of the standout features of Salesmsg is its two-way texting capability, which allows for real-time conversations. Additionally, the software supports multimedia messaging, scheduled texts, and automated responses, enhancing user engagement and operational efficiency. Users often praise its ease of use and the ability to manage multiple phone numbers from a single dashboard.

While specific pricing details are not always readily available, Salesmsg typically offers various plans based on the number of messages sent and received, with options for monthly or annual payments. For precise pricing tailored to individual needs, it is advisable to contact SelectHub for a detailed quote.

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$19/User, Monthly
Get a free price quote
Tailored to your specific needs
$25 Monthly
Get a free price quote
Tailored to your specific needs
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Chromebook
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Mobile

Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Improved Customer Engagement: Heymarket allows businesses to communicate with customers through text messaging, which often results in higher response rates compared to emails or phone calls.
  • Streamlined Team Collaboration: Team members can share and manage customer conversations in a single platform, ensuring everyone stays informed and can contribute effectively.
  • Enhanced Productivity: Automated responses and templates save time, allowing employees to focus on more complex tasks rather than repetitive communication.
  • Better Customer Experience: Personalized messages and timely responses help build stronger relationships with customers, leading to increased satisfaction and loyalty.
  • Centralized Communication: All customer interactions are stored in one place, making it easy to track conversations and retrieve information when needed.
  • Compliance and Security: Heymarket ensures that all communications are secure and compliant with industry regulations, protecting both the business and its customers.
  • Scalability: The platform can grow with your business, accommodating an increasing volume of messages and users without compromising performance.
  • Data-Driven Insights: Analytics and reporting features provide valuable insights into communication patterns and customer behavior, helping businesses make informed decisions.
  • Cost Efficiency: By reducing the need for multiple communication tools and streamlining processes, Heymarket can help lower operational costs.
  • Integration Capabilities: Heymarket integrates with various CRM systems and other business tools, ensuring seamless workflows and data consistency across platforms.
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  • Increased Engagement: SMS messages have a 98% open rate, ensuring your marketing efforts reach a wider audience effectively.
  • Immediate Communication: Text messages are typically read within minutes, allowing for real-time interaction with customers.
  • Higher Response Rates: SMS marketing boasts response rates of up to 45%, significantly higher than email marketing.
  • Personalized Messaging: Tailor messages to individual recipients, enhancing customer experience and fostering loyalty.
  • Cost-Effective: SMS marketing is more affordable compared to traditional advertising channels, providing a high return on investment.
  • Automation Capabilities: Schedule messages and automate follow-ups, saving time and ensuring consistent communication.
  • Enhanced Customer Support: Use SMS for customer service, offering quick and convenient support that improves satisfaction.
  • Integration with CRM: Seamlessly integrate with CRM systems to streamline workflows and maintain accurate customer records.
  • Compliance and Security: Adheres to industry regulations and ensures data security, protecting both your business and customers.
  • Scalability: Easily scale your SMS campaigns to accommodate growing customer bases without compromising efficiency.
  • Detailed Analytics: Access comprehensive analytics to measure campaign performance and make data-driven decisions.
  • Improved Conversion Rates: Drive higher conversion rates by reaching customers directly on their mobile devices.
  • Versatile Use Cases: Utilize SMS for various purposes, including promotions, reminders, surveys, and alerts.
  • Customer Segmentation: Segment your audience to send targeted messages, increasing relevance and engagement.
  • Eco-Friendly: Reduce paper waste by opting for digital communication, contributing to environmental sustainability.
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  • Shared Inboxes: Collaborate with your team by managing customer conversations from a single, shared inbox.
  • Message Templates: Save time with pre-written responses that can be quickly customized and sent to customers.
  • Scheduled Messages: Plan and schedule messages to be sent at optimal times, ensuring timely communication.
  • Contact Management: Organize and segment your contacts for targeted messaging and better customer relationship management.
  • Automated Workflows: Streamline repetitive tasks with automation, such as sending follow-up messages or reminders.
  • Two-Way Messaging: Engage in real-time, two-way conversations with customers, enhancing interaction and support.
  • Analytics and Reporting: Gain insights into your messaging performance with detailed analytics and reports.
  • Integrations: Connect Heymarket with other business tools like CRM systems, email platforms, and more for seamless operations.
  • Custom Fields: Personalize your messages by adding custom fields to store specific customer information.
  • Mobile App: Stay connected on the go with Heymarket’s mobile app, available for both iOS and Android devices.
  • Opt-Out Management: Ensure compliance and respect customer preferences with easy opt-out options.
  • Message Tracking: Monitor message delivery and read receipts to stay informed about customer engagement.
  • Team Assignments: Assign conversations to specific team members for better accountability and follow-up.
  • Rich Media Support: Send and receive images, videos, and other multimedia to enhance your communication.
  • Security and Compliance: Protect your data with robust security measures and ensure compliance with industry regulations.
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  • Two-Way Text Messaging: Engage in real-time conversations with customers, allowing for a more personalized communication experience.
  • Shared Inboxes: Collaborate with team members by accessing a shared inbox, ensuring no message goes unanswered.
  • Contact Management: Organize and segment your contacts efficiently with tags and custom fields for targeted messaging.
  • Automation Workflows: Set up automated sequences to send messages based on specific triggers, saving time and increasing efficiency.
  • Integrations: Seamlessly connect with popular CRM and marketing platforms like HubSpot, Salesforce, and Zapier to streamline your workflow.
  • Scheduled Messaging: Plan and schedule messages to be sent at optimal times, ensuring your audience receives them when they're most likely to engage.
  • Customizable Templates: Create and save message templates for quick and consistent communication, reducing the time spent on repetitive tasks.
  • Analytics and Reporting: Gain insights into your messaging performance with detailed analytics, helping you make data-driven decisions.
  • Mobile App: Manage your SMS marketing campaigns on the go with a user-friendly mobile app, ensuring you stay connected wherever you are.
  • Opt-Out Management: Automatically handle opt-out requests to maintain compliance with regulations and respect customer preferences.
  • Call Forwarding: Redirect incoming calls to your preferred number, ensuring you never miss an important conversation.
  • Message Personalization: Use merge fields to personalize messages with recipient-specific information, enhancing engagement and response rates.
  • Team Collaboration Tools: Assign conversations to specific team members and leave internal notes, facilitating effective teamwork.
  • Keyword Triggers: Set up keywords that, when texted by customers, trigger automated responses or actions, enhancing interactivity.
  • Compliance Tools: Built-in features to help ensure your messaging practices adhere to industry regulations, protecting your business and customers.
  • Voicemail Drop: Leave pre-recorded voicemail messages for contacts, saving time while maintaining a personal touch.
  • Custom Phone Numbers: Choose local or toll-free numbers to align with your brand's communication strategy and customer expectations.
  • Message History: Access a complete history of conversations with each contact, providing context for future interactions.
  • Multi-Channel Communication: Engage with customers through both SMS and MMS, offering a richer messaging experience.
  • API Access: Utilize API capabilities to integrate Salesmsg with your existing systems, enabling custom solutions tailored to your business needs.
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Product Ranking

#47

among all
SMS Marketing Software

#63

among all
SMS Marketing Software

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Analyst Rating Summary

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75
89
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100
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Reporting
Security
Contact Management
Message Customization
Campaign Management
Message Customization
Platform Capabilities
Security
Contact Management
Campaign Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Heymarket
Salesmsg
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Campaign Management Contact Management Message Customization Platform Capabilities Reporting 89 97 96 80 100 89 90 100 100 75 0 25 50 75 100
89%
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86%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

86%
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14%
71%
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29%
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Synopsis of User Ratings and Reviews

Easy to Use: Users praise Heymarket for its intuitive design and user-friendly interface, making it simple for teams to adapt and start texting immediately.
Effective for Customer Service: Heymarket enables businesses to answer customer questions promptly via text, eliminating phone tag and improving service quality.
Great Team Collaboration: Shared inboxes within Heymarket allow teams to collaborate seamlessly on customer messages, ensuring everyone is in the loop and responses are efficient.
Useful Templates: The platform's templates, particularly for standardized messaging, help maintain consistency and save time, even with multiple users.
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Easy to Use: Users consistently praise Salesmsg for its intuitive design and straightforward functionality, making it simple to send and manage SMS messages without a steep learning curve.
HubSpot Integration: The seamless integration with HubSpot is a standout feature, allowing users to initiate and manage SMS conversations directly within their HubSpot workflows, enhancing efficiency and streamlining communication.
Improved Customer Engagement: Salesmsg facilitates faster and more personalized interactions with customers through two-way texting, leading to stronger relationships and increased engagement levels.
Saved Replies: The platform's saved replies feature lets users create and store pre-written responses to common inquiries, saving time and ensuring consistent messaging.
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Cost: Heymarket's pricing structure, starting at $19 per user per month for the standard plan, can be expensive for some businesses, especially those with a large team or needing more than the basic two users.
Limited Features: Some users have reported that Heymarket lacks advanced features, such as automated campaigns, that are offered by competitors. This can be a drawback for businesses that rely on automation to streamline their marketing efforts.
Group Texting Issues: Users have experienced difficulties with Heymarket's group texting feature, citing issues with list creation and occasional failures in message delivery. This can be a significant problem for businesses that rely on group messaging to communicate with multiple customers or team members simultaneously.
SMS Functionality: While Heymarket supports SMS, there are limitations to its functionality. For instance, the platform lacks real-time delivery and read receipts, making it difficult to track message status and ensure customer engagement.
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Clunky Interface: Some users have reported that the interface feels clunky, particularly when trying to manage group texts or navigate certain features.
Limited CRM Integrations: While Salesmsg integrates well with HubSpot, users have expressed a desire for broader CRM integration options to streamline their workflows.
Occasional Glitches: There have been reports of occasional glitches, such as delays in message updates, requiring a page refresh to see new messages.
Shared Contact Lists: Some users have found it inconvenient that contact lists are shared across the entire account, making it time-consuming to locate specific contacts within a large team.
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Is Heymarket all that and a bag of chips when it comes to business texting? User reviews from the past year paint a somewhat mixed picture, like a farmers market where some stalls are bursting with fresh produce while others leave you wanting more. Heymarket shines brightest in its user-friendliness and integration capabilities. Users rave about how easy it is to send personalized messages, even for those who aren't tech-savvy, comparing it to texting friends and family. Its seamless integration with popular CRM systems like Salesforce and HubSpot is also a major plus, allowing businesses to manage their customer interactions efficiently. However, like an overcrowded market stall, Heymarket's pricing and feature limitations leave some users feeling shortchanged. Several reviewers point out the high cost, especially for growing teams, and the limited user count per plan as significant drawbacks. While Heymarket excels at basic texting, some users find its lack of advanced features like real-time message delivery tracking and automated campaigns a deal-breaker, especially compared to competitors offering more bang for your buck. Overall, Heymarket is best suited for small businesses or teams who prioritize ease of use and CRM integration for basic texting needs and aren't as concerned about advanced features or budget constraints. It's like a charming local market – perfect for a quick grocery run, but you might need to look elsewhere for specialty items or bulk discounts.

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User reviews from the past year indicate that Salesmsg is a highly effective SMS marketing software, particularly lauded for its user-friendly interface and seamless integration with popular CRMs like HubSpot and ActiveCampaign. Users rave about the platform's ease of use, highlighting how quickly they were able to set up and launch campaigns, even with minimal technical expertise. A common thread in positive reviews is the software's effectiveness in boosting sales, with users directly attributing closed deals to the timely and personalized communication facilitated by Salesmsg. However, some users have reported that the software can be slow at times, particularly on mobile devices. While Salesmsg boasts a robust suite of features, including SMS broadcasts, MMS messaging, and a shared team inbox, its lack of advanced analytics and reporting capabilities, compared to competitors like TextMagic, is a notable drawback for users seeking in-depth campaign performance data. Overall, Salesmsg emerges as an ideal solution for small to medium-sized businesses seeking a user-friendly and efficient SMS marketing platform that integrates seamlessly with their existing CRM systems. Larger enterprises or those requiring granular analytics might find other platforms more suitable.

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