Top Text Request Alternatives & Competitors For 2024

Last Updated:

Looking for alternatives to Text Request? Many users crave user-friendly and feature-rich solutions for tasks like Campaign Management, Message Customization, and Reporting. Leveraging crowdsourced data from over 1,000 real SMS Marketing Software selection projects based on 400+ capabilities, we present a comparison of Text Request to leading industry alternatives like EZ Texting, Postscript, Sakari, and TextUs.

Text Request Software Tool
EZ Texting Software Tool
Sakari Software Tool
TextUs Software Tool

Product Basics

Text Request is a robust software solution designed to streamline business text messaging, enabling organizations to manage customer communications efficiently. It is particularly well-suited for industries such as retail, healthcare, automotive, and service-based businesses where timely and effective communication is crucial. The platform offers unique benefits like high open rates, improved customer engagement, and seamless integration with existing CRM systems.

Popular features include mass texting, scheduled messages, and two-way communication, which allow businesses to maintain a personal touch while managing large volumes of messages. Users appreciate its user-friendly interface and reliable performance, often highlighting its ability to enhance customer service and operational efficiency.

Pricing details for Text Request are not readily available, so it is recommended to contact SelectHub for a tailored quote based on specific needs. This ensures that businesses receive a pricing plan that aligns with their unique requirements and budget.

read more...
EZ Texting is a robust software solution designed to streamline SMS marketing and communication tasks. It enables businesses to send bulk text messages, manage contact lists, and automate marketing campaigns with ease. This platform is particularly well-suited for small to medium-sized enterprises across various industries such as retail, hospitality, healthcare, and education, due to its user-friendly interface and comprehensive feature set. One of the standout benefits of EZ Texting is its ability to enhance customer engagement through personalized messaging and targeted campaigns. Key features include text-to-landline capabilities, MMS support, and detailed analytics to track campaign performance. Users appreciate the intuitive dashboard and the seamless integration with other marketing tools, which simplifies the overall workflow. Pricing for EZ Texting varies based on the volume of messages sent and the specific features required, with options for monthly or annual payments. For precise pricing tailored to individual needs, contacting SelectHub for a quote is recommended.
read more...

Postscript.io is a sophisticated software solution designed to manage SMS marketing campaigns, offering a robust platform for businesses to engage with their customers through text messaging. It is particularly well-suited for e-commerce companies looking to enhance customer engagement and drive sales through personalized SMS communications. The platform's unique benefits include advanced segmentation, automation capabilities, and detailed analytics, which allow businesses to tailor their messages and measure campaign effectiveness accurately.

Popular features of Postscript.io include seamless integration with e-commerce platforms, customizable workflows, and compliance tools to ensure adherence to SMS marketing regulations. Users appreciate its intuitive interface and the ability to create targeted campaigns that resonate with their audience. Compared to similar products, Postscript.io stands out for its user-friendly design and comprehensive feature set, which streamline the SMS marketing process.

Pricing for Postscript.io varies based on usage and specific business needs. For detailed pricing information, it is recommended to contact SelectHub for a personalized quote.

read more...

Sakari is a robust software solution designed to streamline SMS marketing and communication tasks. It excels in delivering targeted text messages, managing customer interactions, and automating marketing campaigns. This platform is particularly well-suited for industries such as retail, healthcare, real estate, and hospitality, where timely and personalized communication is crucial.

One of the standout benefits of Sakari is its user-friendly interface, which simplifies the process of creating and managing SMS campaigns. Additionally, it offers powerful features like message scheduling, contact segmentation, and detailed analytics, enabling businesses to optimize their marketing strategies effectively. Users often highlight the platform's reliability and ease of integration with other tools as significant advantages.

Compared to similar products, Sakari is praised for its comprehensive feature set and exceptional customer support. Pricing details can vary based on usage and specific needs, so it's recommended to contact SelectHub for a tailored quote.

read more...

TextUs is a sophisticated software solution designed for business text messaging, enabling companies to engage with clients, customers, and employees through SMS. It is particularly well-suited for industries such as staffing, recruiting, healthcare, and real estate, where timely and efficient communication is crucial. The platform offers unique benefits like high deliverability rates, real-time communication, and seamless integration with various CRM systems. Popular features include bulk messaging, message templates, and analytics to track engagement and response rates.

Users appreciate TextUs for its intuitive interface and robust functionality, which streamline communication processes and enhance customer engagement. Compared to similar products, TextUs stands out for its ease of use and comprehensive support. Pricing details are typically customized based on the specific needs of the business, so it is recommended to contact SelectHub for a tailored quote. This ensures that users receive a pricing plan that aligns with their unique requirements.

read more...
$59
$25
$25
$25
$250
Monthly
Monthly
Monthly
Monthly
Monthly
No
No
Small
Medium
Large
Small
Medium
Large
Small
Medium
Large
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#41

among all
SMS Marketing Software

#26

among all
SMS Marketing Software

#108

among all
SMS Marketing Software

#38

among all
SMS Marketing Software

#43

among all
SMS Marketing Software

Find out who the leaders are

Analyst Rating Summary

73
76
81
68
77
100
100
100
100
96
80
100
100
80
100
100
100
100
98
100
Show More Show More
Campaign Management
Message Customization
Reporting
Campaign Management
Contact Management
Message Customization
Reporting
Security
Campaign Management
Contact Management
Message Customization
Platform Capabilities
Reporting
Campaign Management
Message Customization
Reporting
Contact Management
Message Customization
Reporting
Platform Capabilities
Campaign Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

+ Add Product + Add Product
Campaign Management Contact Management Message Customization Platform Capabilities Reporting 100 80 100 80 100 100 100 100 60 100 100 100 100 100 100 100 80 98 77 93 96 100 100 97 100 0 25 50 75 100
100%
0%
100%
0%
100%
0%
100%
0%
89%
11%
80%
20%
100%
0%
100%
0%
80%
20%
100%
0%
100%
0%
100%
0%
100%
0%
100%
0%
100%
0%
80%
20%
60%
40%
100%
0%
80%
20%
100%
0%
100%
0%
100%
0%
100%
0%
100%
0%
100%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

86%
14%
71%
29%
71%
29%
71%
29%
86%
14%
80%
20%
100%
0%
100%
0%
40%
60%
80%
20%

User Sentiment Summary

we're gathering data
Great User Sentiment 127 reviews
Excellent User Sentiment 2 reviews
we're gathering data
we're gathering data
we're gathering data
86%
of users recommend this product

EZ Texting has a 'great' User Satisfaction Rating of 86% when considering 127 user reviews from 1 recognized software review sites.

90%
of users recommend this product

Postscript has a 'excellent' User Satisfaction Rating of 90% when considering 2 user reviews from 1 recognized software review sites.

we're gathering data
we're gathering data
n/a
4.31 (127)
n/a
n/a
n/a
n/a
n/a
4.5 (2)
n/a
n/a

Awards

No awards.
No awards.
User Favorite Award
No awards.
No awards.

Synopsis of User Ratings and Reviews

Improved Customer Service: Customers can get quick answers and support via text, leading to higher satisfaction.
Increased Efficiency: Businesses can handle more inquiries simultaneously via text than phone calls, boosting team productivity.
Better Review Management: The platform makes it easy to collect customer feedback and manage online reviews, which can improve a business's online reputation.
Seamless Integrations: Text Request integrates with existing business software, streamlining workflows and reducing manual effort.
Show more
Simple Campaign Creation: EZ Texting makes it easy to put together and schedule text message campaigns, ensuring timely message delivery.
Easy Contact Uploads: Users can efficiently upload existing contacts using a provided Excel template, streamlining the process of importing contact lists.
User-Friendly Interface: The platform is designed for ease of use, making it simple for users to navigate and execute campaigns, even without prior marketing expertise.
Show more
Seamless Platform Integrations: Postscript integrates with ecommerce platforms like Shopify, email marketing services, customer support tools, and shopping cart solutions, allowing businesses to streamline their marketing efforts.
Dedicated Customer Success Managers: Postscript provides businesses with dedicated Customer Success Managers who offer personalized support and guidance to optimize their SMS marketing strategies.
Compliance Support: Postscript helps businesses stay compliant with industry regulations by providing tools and resources to ensure TCPA and GDPR compliance.
Robust Onboarding: Postscript offers a comprehensive onboarding process to help businesses get started with their SMS marketing campaigns quickly and efficiently.
High Message Throughput: Postscript's platform is designed to handle high volumes of SMS messages, ensuring timely and reliable delivery.
Excellent Customer Support: Postscript provides responsive and helpful customer support through live chat, email, and a comprehensive help library.
Show more
User-Friendly Interface: Users praise Sakari's intuitive design, highlighting how easy it is to navigate the platform and send SMS messages, even for those without technical expertise.
Helpful Customer Support: Sakari's support team receives consistent praise for their responsiveness and ability to effectively resolve user issues, ensuring a smooth experience for businesses.
Effortless HubSpot Integration: The seamless integration with HubSpot is a major advantage, allowing businesses to send targeted SMS messages directly through HubSpot workflows, streamlining marketing automation.
Customizable Templates: Sakari offers a range of customizable templates for various marketing purposes, enabling businesses to quickly create and send professional-looking SMS campaigns tailored to their specific needs.
Show more
Fast and Efficient: Enables rapid communication and responses, surpassing email in speed.
Seamless Integrations: Connects with popular ATS and CRM platforms like JobDiva and HubSpot, streamlining workflows.
User-Friendly Interface: Offers an intuitive design that's easy to navigate, making it suitable for businesses of all sizes.
Customizable Solutions: Provides options for white-labeling and tailoring the platform to specific business needs.
Show more
Limited Media Support: While Text Request excels at text-based communication, it may lack comprehensive support for multimedia messaging like images or videos, potentially hindering engaging marketing campaigns.
Potential Cost Factor: Depending on the chosen subscription plan and volume of messages, Text Request's pricing could pose a barrier for smaller businesses or those with tight budgets.
Reliance on Text Message Marketing: Over-reliance on text messaging as the primary communication channel might alienate customers who prefer alternative communication methods.
Show more
Pricing: EZ Texting can be expensive, especially for businesses with high texting volumes or those needing advanced features.
Customer Support: Some users have reported that EZ Texting's customer support is not always responsive or helpful.
Limited Integrations: While EZ Texting integrates with some popular platforms, it has fewer built-in integrations compared to competitors, potentially requiring workarounds like Zapier.
Show more
Feature Gaps: User reviews focus heavily on positive attributes like customer support and integrations but don't delve into the comprehensiveness of its SMS marketing feature set. Potential users should investigate if any niche SMS marketing features they require are missing.
Show more
Spam Filter Issues: Users have reported instances where legitimate messages were flagged as spam, requiring careful content creation to avoid deliverability problems.
Occasional Technical Glitches: Some users have experienced occasional technical issues, which can disrupt workflows and campaign execution.
User Interface Needs Improvement: There have been suggestions that the user interface could be more intuitive and user-friendly, particularly for new users.
Show more
Limited Texting Features: Users have expressed frustration with the texting functionality being somewhat restricted, lacking some advanced features they need.
Software Glitches: Occasional software glitches have been reported, which can disrupt workflows and cause frustration for users.
Slow Loading Times: Some users have reported experiencing slow loading times within the platform, impacting their productivity and user experience.
Number-Related Issues: There have been mentions of problems related to phone numbers, potentially affecting message delivery or user setup.
Show more

Can I text you a summary of Text Request reviews? Text Request's business text messaging software garners largely favorable feedback from users, who praise its user-friendliness and positive impact on customer engagement and operational streamlining. Users appreciate features like SMS chat for customer interactions, bulk messaging capabilities, and seamless integration with existing software. The platform is particularly commended for its value in customer service and appointment scheduling, with many businesses adopting it to transition from traditional phone calls, resulting in time savings and enhanced customer experiences. Users highlight Text Request's intuitive design and robust features as major strengths, drawing comparisons to platforms like Zipwhip, with many finding Text Request to be a superior alternative. The software's ease of implementation and use, along with its comprehensive functionality, make it a popular choice. However, some users point out the absence of a desktop application or a dedicated mobile app as potential drawbacks. One user mentioned a temporary malfunction, but the issue was resolved swiftly by Text Request, minimizing disruption. Text Request's Chrome extension receives accolades for its ability to streamline workflows and enhance productivity. Users value the convenience of sending and receiving texts directly from their web browsers, eliminating the need to switch between devices or applications. This feature is particularly beneficial for businesses that heavily rely on text communication. Text Request appears best suited for businesses of all sizes seeking to elevate their customer interactions and streamline operations through efficient text messaging. Its user-friendly interface, robust features, and seamless integrations make it a valuable tool for managing customer service, scheduling appointments, and sending timely reminders, ultimately enhancing customer satisfaction and operational efficiency.

Show more

Is EZ Texting really as easy as pie to use, or does it leave users feeling texted out? User reviews from the past year paint a somewhat complicated picture of this SMS marketing platform. While many appreciate its user-friendly design and robust features, some have pointed out areas where EZ Texting could improve. On the plus side, users consistently praise the platform's intuitive interface, making it a breeze to navigate even for beginners. The availability of pre-designed templates and personalization options is another major win, allowing businesses to effortlessly craft engaging messages. However, the platform's pricing structure has left some users feeling a bit short-changed. Several reviewers have cited the higher per-text rates as a drawback, particularly for businesses with high texting volumes. Additionally, while EZ Texting boasts a wide array of integrations, some users have found the reliance on Zapier for certain integrations to be a bit of a hurdle, especially for those who aren't tech-savvy. One of EZ Texting's standout features is its comprehensive analytics dashboard, which provides valuable insights into campaign performance. Users highlight the ability to track key metrics like open rates and click-through rates, allowing them to fine-tune their strategies for better results. This data-driven approach is essential for businesses looking to maximize their SMS marketing ROI. However, customer service is an area where EZ Texting seems to have dropped the ball, according to some users. While many commend the knowledgeable and helpful representatives, there have been consistent reports of delayed response times and difficulties in resolving specific account issues. This inconsistency in customer support can be a cause for concern, especially for businesses that rely heavily on prompt assistance. Overall, EZ Texting is best suited for businesses that prioritize ease of use and a wide range of features, even if it comes at a slightly higher cost. Its intuitive interface, coupled with its robust analytics and automation capabilities, makes it a solid choice for businesses looking to streamline their SMS marketing efforts. However, businesses operating on a tight budget or requiring swift customer support might want to explore alternative options before committing to EZ Texting.

Show more

Is Postscript.io the best solution for your SMS marketing needs? Postscript.io is a popular SMS marketing platform that has garnered largely positive user reviews, particularly for its robust customer support and seamless integrations. Users rave about the dedicated onboarding specialists and customer success managers who provide top-notch assistance. For instance, one user highlighted the platform's intuitive nature and the quick support provided by the onboarding team. This high level of support is crucial for businesses navigating the complexities of SMS marketing and ensures a smooth experience. However, some users have pointed out that the segmentation feature could be more robust, specifically citing the limitation of excluding only one list at a time. While this might not be a dealbreaker for all businesses, those with complex segmentation needs might find this aspect somewhat limiting. Despite this minor drawback, Postscript.io's strengths lie in its user-friendly interface, advanced targeting capabilities, and compliance support, making it a powerful tool for businesses of all sizes. Postscript.io is an excellent choice for businesses seeking a comprehensive and reliable SMS marketing solution, especially those who value strong customer support and seamless integrations with existing tools. Its intuitive platform and advanced features empower businesses to create targeted campaigns, automate workflows, and ultimately drive sales. However, companies with highly complex segmentation requirements might need to consider whether the platform's current limitations align with their specific needs.

Show more

Is Sakari all it's cracked up to be? User reviews from the past year suggest Sakari is a solid choice for businesses looking to step up their SMS marketing game, particularly those already invested in platforms like HubSpot. Users rave about how easy it is to connect Sakari with other tools they're already using, which streamlines their workflow and saves them precious time. For instance, one user highlighted the convenience of sending SMS messages directly from HubSpot thanks to Sakari's integration. This seamless connectivity is a major plus for businesses that rely on multiple platforms to manage their operations. However, it's not all sunshine and roses. Some users have pointed out that Sakari's user interface, while functional, feels a bit dated compared to newer, flashier options on the market. This could be a turn-off for businesses that prioritize a visually appealing and intuitive user experience. Additionally, a few users have reported occasional hiccups with Sakari's spam filtering when sending bulk messages, which could potentially land your marketing messages in the spam folder instead of the intended inbox. Overall, Sakari seems like a good fit for businesses that prioritize seamless integrations and value a robust feature set over a cutting-edge user interface.

Show more

How do you spell "faster sales cycle" in two words? TextUs. Users praise TextUs for its speed and efficiency, allowing for quicker responses than traditional phone calls, which is crucial in today's fast-paced business world. The platform's ability to centralize contact management and conversations is also highlighted, streamlining internal communications and SMS marketing campaigns for greater organization and efficiency. Users particularly appreciate its integration capabilities with popular tools like JobDiva and Greenhouse, simplifying workflows and boosting productivity for recruiters.However, some users desire more diverse features and more comprehensive customer support. For example, one user expressed frustration with the character limit on text blasts, especially when personalization takes up valuable space. Another user pointed out the lack of multiple inboxes or folders, making organizing messages difficult. These limitations suggest that while TextUs excels in its core functionality, it could benefit from expanding its feature set and support services to cater to a wider range of user needs and preferences.In conclusion, TextUs is best suited for sales, recruiting, and customer service teams prioritizing speed and efficiency in their communication. Its strengths lie in its fast response times, centralized communication management, and seamless integrations, making it a valuable asset for businesses aiming to accelerate their sales and hiring processes. However, its limited features and customer support might pose challenges for businesses requiring more comprehensive solutions.

Show more

Top Alternatives in SMS Marketing Software


Attentive

Bubble

EZ Texting

Heymarket

Message Broadcast

MessageDesk

Postscript

Sakari

Salesmsg

SimpleTexting

SlickText

Textedly

Textla

Textmagic

TextUs

Trumpia

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings