Home > Supply Chain Management Software > Coupa > Coupa vs Epicor SCM

Coupa vs Epicor SCM

Last Updated:

Our analysts compared Coupa vs Epicor SCM based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Coupa Software Tool
Epicor SCM Software Tool
SelectHub Award Winner
Get Free Demo Demo    Request Pricing Pricing
Get Free Demo Demo    Request Pricing Pricing

Product Basics

Analyst Rating

54 Detailed Analysis

User Sentiment

we're gathering data
( Reviews)

Analyst Rating

79 Detailed Analysis

User Sentiment

Good User Sentiment (431 Reviews)
Coupa provides contingent workforce management and business spend management capabilities to drive visibility while mitigating risk and ensuring spend optimization. It allows users to source contingent workers with secure onboarding and manage them optimally. It also allows users to manage contracts and treasury efficiently.

Companies can leverage it for service provider sourcing, service procurement and supplier collaboration, compliance, spend analysis, travel and expense management, and other capabilities.
read more...
Epicor SCM is offered as a module within Epicor’s distribution and manufacturing products Prophet 21, Eclipse and Kinetic. It delivers a comprehensive suite of solutions to its users within a single platform based on service-oriented architecture. Users can get complete visibility throughout the value chain to ensure effective coordination between raw materials and finished product consumption.

It offers an array of enterprise capabilities that include purchase, inventory, advanced material warehouse, order and demand management, and sourcing and procurement. Industry expertise is combined with innovative technology to help manufacturers, distributors and retailers gain greater efficiency and eliminate hidden costs.
read more...
$499 Annually
Free Trial is available →
Get a free price quote
Tailored to your specific needs
$50/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Optimized Spending: Ensure that employees are driven to preferred suppliers to ensure paying competitive rates to contingent workers. 
  • Accurate Performance Tracker: Track worker performance accurately and gain valuable insights about the money spent for contingent services. 
  • Improved Decisions: Mitigate risks with effective strategic decision-making by using actionable insights. 
  • Supply Chain Visibility: Increase supply chain visibility and predictability while minimizing supply chain risk. 
  • Better Back-Office Efficiency: Automate screening and hiring procedures according to business needs to focus on more strategic decisions. 
  • Improved Productivity: Review interim and final deliverables, and rate performances to deliver maximum value and avoid execution issues. 
read more...
  • Optimize Inventory: Offers an intuitive web interface that converges consensus demand and inventory planning, optimizing techniques and robust forecasting methodologies. Its modern platform helps identify and correct inventory imbalances, assess and track operational performance, improve forecast accuracy and reduce inventory costs. 
  • Advanced Material Management: Businesses can create electronic requests for materials, dispatch them and track inventory movements through advanced material management. Provides various features to meet customer requirements, including a material handler interface, order prioritization, sales order allocation, scanning and more. 
  • Manage Supplier Relationship: Delivers tools for purchasing agents, buyers and procurement staff to request quotes for subcontract services or raw material from suppliers. Manage purchasing transactions like order expediting, purchase order and supplier account management. Find the best material required through a filter and sort RFQ criteria based on price, lead-time, ISO certification, on-hand inventory and quality rating. 
  • Manage and Control Inventory: Reduce annual audit costs through inventory control and counting on a scheduled and regular basis through a cycle counting module. This system allows the definition of cycles needed, zero quantity counting on-hand and item designation with a suitable ABC code. Also, gain control over obsolete, slow-moving and excess inventory through physical count processes. 
  • Commerce Connect: Promote online business growth with a comprehensive e-commerce solution, integrated with Prophet 21 and Epicor ERP. Its benefits include mobile access, real-time stock levels, B2B and B2C channel support, special pricing, search engine optimization, site analytics, compelling storefronts, master shopper and sales rep features. 
  • Better Customer Service: Improve sales lead-to-close ratio, automate tasks, accurately forecast sales and assist at-risk customers. Fulfill customer needs through insights into their buying behavior. 
read more...
  • Sourcing Service Providers: Source the right talent using a resume index and initiate temporary or SOW-based project work requests easily. 
  • Collaboration: Release work orders to suppliers and allow tracking of details about work completion and progress. Keep everyone updated on the status of the deliverables. 
  • Onboarding and Offboarding: Onboard and offboard contingent workers securely and with ease to ensure optimum efficiency and to get more value for the spending. 
  • Compliance: Ensure suppliers meet SLAs, as well as comply with company policies and laws regarding temporary labor in complex contracts. 
  • Artificial Intelligence: Access and leverage talent with the right skills set using recommendations from an AI-supported resume index. 
read more...
  • Warehouse Management: Offers complete visibility, control and management of SCM and logistics operations through warehouse management software. Connect the warehouse with order processing and manufacturing services to optimize pick, pack, ship and receiving operations. Provides various features that include finite bin and package definitions, activities and consumption management, task and load management, multi-channel order processing and more. 
  • Inventory Planning: Statistical forecasting can select an accurate forecast model for items accounting for seasonality, trend and event-driven/promotion demand through the demand planner. Inventory optimization offers policy decision support and helps share, collaborate and track the impact of inventory planning policy. Identify stocking trends, value, understocks, overstocks and potential order cancellations through operational analytics. 
  • Barcoding: Epicor BarTender improves security, safety and efficiency by automating barcodes, printing and controlling labels, plastic cards, RFID tags and more. Lets organizations consolidate designs with intelligent templates, maintain regulatory compliance and apply secure document control. 
  • Electronic Data Integration: Offers B2B integration solutions that provide organizations with electronic data interchange functionality, flexible data integration and database translation engines to reduce costs and increase productivity. EDI managed service on demand uses fully supported and commercially available software tools to connect customers with their business partners as a service. 
  • Purchase Management: Handle purchase order writing and track supplier performance through purchase management. It helps reduce inventory levels, enhance cash flows, improve on-time deliveries and increase profit levels. Provides various capabilities that include automated purchasing tools, approving suppliers, order and supplier tracker, mass purchase order and multiple location receipts, requisition management and cross-referencing. 
  • Shipping and Receiving: Monitor incoming and outgoing items with a central application. Improve efficiency, ease of use and accuracy through online transaction and editing. Enables container and receipt tracking, customer and miscellaneous shipment tracking, manifesting and freight management, bill of lading printing and more. 
  • Handheld Application: Track inventory moving throughout the enterprise with the Epicor Handheld application. Provides event-based directing and routing of managed tasks and helps maintain complete transaction history for reporting and analyzing. 
read more...

Product Ranking

#37

among all
Supply Chain Management Software

#7

among all
Supply Chain Management Software

Find out who the leaders are

Analyst Rating Summary

54
79
71
100
45
92
29
53
Show More Show More
Purchase Order Management
Inventory Management
Purchase Order Management
Logistics and Transportation
Procurement and Supplier Management
Supply Chain Analytics

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Coupa
Epicor SCM
+ Add Product + Add Product
Inventory Management Logistics And Transportation Mobile Capabilites Procurement And Supplier Management Purchase Order Management Supply Chain Analytics Supply Chain Planning Warehouse Labor Management Warehouse Management 71 45 29 75 88 52 72 21 44 100 92 53 92 100 90 62 75 85 0 25 50 75 100
67%
0%
33%
100%
0%
0%
47%
0%
53%
93%
0%
7%
25%
0%
75%
56%
0%
44%
70%
0%
30%
90%
0%
10%
83%
0%
17%
100%
0%
0%
50%
0%
50%
90%
0%
10%
75%
0%
25%
56%
6%
38%
25%
0%
75%
75%
0%
25%
43%
0%
57%
86%
0%
14%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

57%
0%
43%
43%
0%
57%

User Sentiment Summary

we're gathering data
Good User Sentiment 431 reviews
we're gathering data
74%
of users recommend this product

Epicor SCM has a 'good' User Satisfaction Rating of 74% when considering 431 user reviews from 5 recognized software review sites.

n/a
4.3 (11)
n/a
3.7 (326)
n/a
5.0 (2)
n/a
5.0 (3)
n/a
3.5 (89)

Awards

we're gathering data

SelectHub research analysts have evaluated Epicor SCM and concluded it earns best-in-class honors for Inventory Management and Purchase Order Management.

Inventory Management Award
Purchase Order Management Award

Synopsis of User Ratings and Reviews

Streamlined Procurement: Coupa simplifies the purchasing process, making it easier for employees to buy what they need while adhering to company policies. The platform offers features like guided buying, which helps users find the right products and suppliers, and automated approvals, which speed up the procurement cycle.
Enhanced Visibility: Coupa provides real-time visibility into spending, allowing businesses to track expenses, identify savings opportunities, and make more informed decisions. The platform offers customizable dashboards and reports that give users insights into key metrics, such as spend by category, supplier performance, and contract compliance.
Improved Supplier Management: Coupa helps businesses manage their supplier relationships more effectively. The platform offers tools for supplier onboarding, performance management, and risk assessment. This can help businesses reduce supplier risk, improve supplier quality, and negotiate better pricing.
Show more
User-Friendly: Its interface is easy to use and manage, as noted by more than 78% of reviewers who mention ease of use.
Reporting: It offers comprehensive reporting capabilities, as observed by around 67% of the users who refer to reports.
Navigation: All the reviewers who specify navigation state that it is easy to navigate throughout the application.
Customization: It is highly customizable to fit the customer’s needs, as stated by over 86% of the users specifying customization.
Show more
Customization Challenges: Tailoring Coupa to specific workflows can be complex and time-consuming, often requiring significant IT support or external consultants. This can be a barrier for organizations with unique or evolving supply chain needs.
Usability Concerns: The user interface can feel clunky and unintuitive, leading to a steep learning curve for new users. Coupa's extensive features and functionalities can overwhelm users, making it difficult to navigate and locate specific information efficiently.
Integration Complexities: Integrating Coupa with existing ERP or other enterprise systems can pose challenges and require additional development effort. This can impact data consistency and hinder seamless information flow across different platforms.
Cost Considerations: Coupa's pricing structure can be complex and may involve multiple modules or add-ons depending on specific requirements. This can make it difficult to accurately predict and manage overall costs, especially for growing organizations with evolving needs.
Show more
Slow Performance: All the users mentioning performance report that the system runs slow, affecting overall performance.
Customer Support: It lacks support on complex issues, as observed by 87% of the users who refer to customer support.
Implementation: Around 70% of reviewers who specified that the process of installation, implementation and upgrading is cumbersome.
Bugs: It has many bugs that can disturb users, as stated by all reviewers mentioning bugs.
Show more

Coupa has been a major player in the Supply Chain Management software game for over a decade, but how does it stack up in 2024? User reviews from the past year paint a picture of a platform with strengths and weaknesses. On the plus side, Coupa consistently receives praise for its user-friendly interface and its ability to help businesses save money by streamlining procurement processes and providing greater visibility into spending. However, some users find Coupa's pricing to be on the higher end and feel the platform lacks the flexibility to adapt to their specific needs, especially when compared to competitors like SAP Ariba and Oracle SCM Cloud. Coupa's unified platform approach is a significant differentiator, offering a comprehensive suite of applications for managing spend, procurement, and supply chain activities, which can be a major advantage for businesses seeking an all-in-one solution. Yet, this can also be a drawback for those who only require specific functionalities, as they may end up paying for features they don't need. So, who is Coupa best suited for? It's a solid choice for mid-sized to large businesses looking for a user-friendly, cloud-based solution to gain better control over their spending and supply chain operations. However, businesses with unique requirements or budget constraints may want to explore other options that offer greater flexibility and affordability. Remember, the software landscape is constantly evolving, so it's always a good idea to check for the latest reviews and comparisons before making a decision.

Show more

Epicor SCM offers extensive modules to manage everything from forecasting to the fulfillment processes of a complete supply chain. This user-friendly solution is highly customizable to meet the changing requirements of customers. It provides comprehensive reporting and navigation capabilities to elevate user experiences. However, many reviewers note that its customer support is not responsive, making it difficult to resolve complicated issues. Also, a complex implementation process and slow system can affect overall business performance.

Show more

Screenshots

Top Alternatives in Supply Chain Management Software

Blue Yonder
Dynamics 365 SCM
Epicor SCM
IFS
iM3 SCM
Infor Supply Chain Management
Logility
Manhattan Supply Chain
NetSuite
NEXXE
Oracle SCM Cloud
Sage X3
SAP Supply Chain
SYSPRO

Related Categories

Call Center Workforce Management Software
Contract Lifecycle Management Software
Mobile Workforce Scheduling Software
Order Entry Software
SRM Software
Supply Chain Planning Software
Workforce Management Software
Show more
Contract Lifecycle Management Software
Order Entry Software
SRM Software
Supply Chain Planning Software
Show more

Head-to-Head Comparison

Coupa VS Blue Yonder
Coupa VS Dynamics 365 SCM
Coupa VS Epicor SCM
Coupa VS IFS
Coupa VS Infor Supply Chain Management
Coupa VS Logility
Coupa VS Manhattan Supply Chain
Coupa VS NetSuite
Coupa VS Oracle SCM Cloud
Coupa VS SAP Supply Chain

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics
Build Your Requirements
SelectHub Products Cost and Pricing Guide
Get Your Free Comparison Report
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
    Table settings