Coupa vs Infor Supply Chain Management

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Our analysts compared Coupa vs Infor Supply Chain Management based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Coupa Software Tool

Product Basics

Coupa provides contingent workforce management and business spend management capabilities to drive visibility while mitigating risk and ensuring spend optimization. It allows users to source contingent workers with secure onboarding and manage them optimally. It also allows users to manage contracts and treasury efficiently.

Companies can leverage it for service provider sourcing, service procurement and supplier collaboration, compliance, spend analysis, travel and expense management, and other capabilities.
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Infor Supply Chain Management delivers comprehensive solutions to its users that provide real-time orchestration by connecting businesses to their partners and digitally transforming planning to delivery processes. Users can gain real-time visibility and make data-based decisions through robust connections with trading partners and devices.

It performs intelligence-driven processes by combining rich data with prescriptive and predictive insights from Infor Coleman AI. Its CloudSuite capabilities and multi-enterprise business network can optimize all operations, from planning and procurement to orchestration and fulfillment.

Pros
  • Improved Efficiency
  • Reduced Costs
  • Increased Customer Satisfaction
  • User-Friendly Interface
  • Scalability
Cons
  • Complex Initial Setup
  • Expensive for Small Businesses
  • Limited Reporting Capabilities
  • Integration Challenges
  • Steep Learning Curve
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$499 Annually
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Optimized Spending: Ensure that employees are driven to preferred suppliers to ensure paying competitive rates to contingent workers. 
  • Accurate Performance Tracker: Track worker performance accurately and gain valuable insights about the money spent for contingent services. 
  • Improved Decisions: Mitigate risks with effective strategic decision-making by using actionable insights. 
  • Supply Chain Visibility: Increase supply chain visibility and predictability while minimizing supply chain risk. 
  • Better Back-Office Efficiency: Automate screening and hiring procedures according to business needs to focus on more strategic decisions. 
  • Improved Productivity: Review interim and final deliverables, and rate performances to deliver maximum value and avoid execution issues. 
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  • Manage Supply: Buyers can collaborate and share with multiple tiers of suppliers based on forecasts, commitments and plans. Minimize stock-outs and lost revenue by ensuring supply through digital commitments, ongoing collaboration and early alerts to issues. Accelerate the warehouse receiving process and ship directly from source to customer. 
  • Increase Visibility: Ensure regular inventory availability and improve order accuracy and ETAs with supply chain visibility. Provides live visibility with real-time IoT data and expands speed, quality and shipment availability statuses beyond EDI. Collaborate with the right parties, drill into transactions and focus on opportunities and risks by quickly consuming and acting on information. 
  • Enhance Forecasts: Deliver forecast accuracy through probabilistic forecasting methods and a highly collaborative demand planning platform. Offers performance dashboards to gain better insights and a consumer-grade user experience to increase productivity. 
  • Manage Working Capital: Companies can offer programs at rates lower than suppliers’ borrowing costs to reduce goods costs, minimize the cost of capital and ensure regular supply. Electronic records of supply chain activities improve working capital and reduce risk by helping users leverage purchase orders, incentive-driven financing and extend payables. Unlock better rates and protect the seller from buyer payment default through payment protection. 
  • Improve Costs and Collaboration: Generate cleaner and compliant transactions through order management and automated document creation. Avoid stock-outs and reduce expedited shipments with constant notifications about management issues and order collaboration on the network. Suppliers can streamline processes and reduce errors by creating invoices from packing lists or purchase orders. Global payment and chargeback management can improve performance and supplier relationships. 
  • Control center: Perform customer-centric and proactive operations by layering in-context intelligence with predictive insights. The combination of in-network data, trading partner connectivity and applications with advanced data science lets businesses interpret and respond to dynamic signals. 
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  • Sourcing Service Providers: Source the right talent using a resume index and initiate temporary or SOW-based project work requests easily. 
  • Collaboration: Release work orders to suppliers and allow tracking of details about work completion and progress. Keep everyone updated on the status of the deliverables. 
  • Onboarding and Offboarding: Onboard and offboard contingent workers securely and with ease to ensure optimum efficiency and to get more value for the spending. 
  • Compliance: Ensure suppliers meet SLAs, as well as comply with company policies and laws regarding temporary labor in complex contracts. 
  • Artificial Intelligence: Access and leverage talent with the right skills set using recommendations from an AI-supported resume index. 
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  • Integrated Business Planning: Streamline tradeoff analysis, improve decision making and market response with the use of a shared platform, common KPIs and planning data repositories. Provides visibility, core analytics, execution and collaboration capabilities to help organizations maintain control of costs and services. 
  • Demand Management: Predict and fulfill demand based on real-time market data using machine learning and AI. Provide retailers with an advanced approach to financial planning, demand forecasting, assortment planning, lifecycle pricing, replenishment optimization and more. 
  • Supply Planning: Simplify tactical, strategic and operational planning processes through configurable supply planning solutions. Organizations can meet business requirements like balancing product mix, multiple site planning, considering shelf-life constraints in build-ahead strategies or selecting the best formula according to the availability of demand and materials. 
  • Warehouse Management: Warehouse fulfillment is combined with 3D visual analysis and embedded labor management to support enhanced operational execution and reduce complexity. Offers advanced features, labor management, B2B and B2C fulfillment support to improve productivity, order accuracy and flexibility. 
  • Production Scheduling: Constraint-based production scheduling can optimize resources, minimize downtime and maximize capacity. Manufacturers can respond to multiple changes, maintain demand and supply with modeling capabilities and adjust schedules with automated optimization and graphical planning boards. 
  • Transportation Management: Orchestrate multi-leg, multi-mode transportation across various parties through Infor Nexus transportation management. Manage global complexity and increase service levels with end-to-end shipping control and freight spend visibility. It connects worldwide service providers, spanning business silos, geographies and modes for transportation activities to gain better reliability, control and customer delivery. 
  • Infor Nexus: Connect companies to suppliers, manufacturers, banks and 3PLs through Infor Nexus. This single-instance network can fuse financial and physical supply chain processes in a cloud-based platform. Businesses can sense and respond to numerous changes through applications that combine advanced planning, finance and execution abilities. 
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Product Ranking

#37

among all
Supply Chain Management Software

#6

among all
Supply Chain Management Software

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Analyst Rating Summary

54
74
71
100
45
80
29
43
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Purchase Order Management
Inventory Management
Warehouse Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Coupa
Infor Supply Chain Management
+ Add Product + Add Product
Inventory Management Logistics And Transportation Mobile Capabilites Procurement And Supplier Management Purchase Order Management Supply Chain Analytics Supply Chain Planning Warehouse Labor Management Warehouse Management 71 45 29 75 88 52 72 21 44 100 80 43 79 81 82 71 71 92 0 25 50 75 100
67%
0%
33%
100%
0%
0%
47%
0%
53%
73%
0%
27%
25%
0%
75%
38%
13%
49%
70%
0%
30%
60%
30%
10%
83%
0%
17%
83%
0%
17%
50%
0%
50%
80%
10%
10%
75%
0%
25%
69%
0%
31%
25%
0%
75%
75%
0%
25%
43%
0%
57%
86%
7%
7%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

57%
0%
43%
29%
0%
71%

User Sentiment Summary

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Fair User Sentiment 25 reviews
we're gathering data
63%
of users recommend this product

Infor Supply Chain Management has a 'fair' User Satisfaction Rating of 63% when considering 25 user reviews from 3 recognized software review sites.

n/a
4.0 (4)
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4.6 (5)
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2.5 (16)

Awards

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SelectHub research analysts have evaluated Infor Supply Chain Management and concluded it earns best-in-class honors for Inventory Management and Warehouse Management.

Inventory Management Award
Warehouse Management Award

Synopsis of User Ratings and Reviews

Streamlined Procurement: Coupa simplifies the purchasing process, making it easier for employees to buy what they need while adhering to company policies. The platform offers features like guided buying, which helps users find the right products and suppliers, and automated approvals, which speed up the procurement cycle.
Enhanced Visibility: Coupa provides real-time visibility into spending, allowing businesses to track expenses, identify savings opportunities, and make more informed decisions. The platform offers customizable dashboards and reports that give users insights into key metrics, such as spend by category, supplier performance, and contract compliance.
Improved Supplier Management: Coupa helps businesses manage their supplier relationships more effectively. The platform offers tools for supplier onboarding, performance management, and risk assessment. This can help businesses reduce supplier risk, improve supplier quality, and negotiate better pricing.
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Improved Visibility: Gain real-time insights into inventory levels, order status, and logistics across the entire supply chain.
Enhanced Collaboration: Connect all supply chain partners through Infor Nexus for seamless information sharing and optimized execution.
Increased Efficiency: Automate workflows, streamline processes, and reduce manual tasks to optimize operations and boost productivity.
Reduced Costs: Minimize inventory levels, optimize transportation routes, and improve demand forecasting to significantly reduce supply chain costs.
Improved Customer Satisfaction: Deliver orders on time, reduce errors, and enhance responsiveness to customer inquiries.
Scalability and Flexibility: Adapt to changing market conditions, accommodate growth, and customize the solution to meet individual business requirements.
User-Friendly Interface: Navigate the software easily with an intuitive and user-friendly interface.
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Customization Challenges: Tailoring Coupa to specific workflows can be complex and time-consuming, often requiring significant IT support or external consultants. This can be a barrier for organizations with unique or evolving supply chain needs.
Usability Concerns: The user interface can feel clunky and unintuitive, leading to a steep learning curve for new users. Coupa's extensive features and functionalities can overwhelm users, making it difficult to navigate and locate specific information efficiently.
Integration Complexities: Integrating Coupa with existing ERP or other enterprise systems can pose challenges and require additional development effort. This can impact data consistency and hinder seamless information flow across different platforms.
Cost Considerations: Coupa's pricing structure can be complex and may involve multiple modules or add-ons depending on specific requirements. This can make it difficult to accurately predict and manage overall costs, especially for growing organizations with evolving needs.
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Complex Initial Setup: Requires significant time and resources for initial configuration and data migration, potentially impacting business operations.
Expensive for Small Businesses: Subscription fees and implementation costs can be prohibitive for smaller companies with limited budgets.
Limited Reporting Capabilities: Out-of-the-box reporting may not meet specific needs, requiring customization or third-party solutions.
Integration Challenges: Integrating Infor SCM with existing systems can be complex and require specialized expertise.
Steep Learning Curve: The user interface and features can be complex, requiring extensive training for users to become proficient.
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Coupa has been a major player in the Supply Chain Management software game for over a decade, but how does it stack up in 2024? User reviews from the past year paint a picture of a platform with strengths and weaknesses. On the plus side, Coupa consistently receives praise for its user-friendly interface and its ability to help businesses save money by streamlining procurement processes and providing greater visibility into spending. However, some users find Coupa's pricing to be on the higher end and feel the platform lacks the flexibility to adapt to their specific needs, especially when compared to competitors like SAP Ariba and Oracle SCM Cloud. Coupa's unified platform approach is a significant differentiator, offering a comprehensive suite of applications for managing spend, procurement, and supply chain activities, which can be a major advantage for businesses seeking an all-in-one solution. Yet, this can also be a drawback for those who only require specific functionalities, as they may end up paying for features they don't need. So, who is Coupa best suited for? It's a solid choice for mid-sized to large businesses looking for a user-friendly, cloud-based solution to gain better control over their spending and supply chain operations. However, businesses with unique requirements or budget constraints may want to explore other options that offer greater flexibility and affordability. Remember, the software landscape is constantly evolving, so it's always a good idea to check for the latest reviews and comparisons before making a decision.

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User reviews of Infor Supply Chain Management (SCM) reveal a mixed bag of experiences, highlighting both its strengths and weaknesses. Overall, users praise its improved visibility, enhanced collaboration, and increased efficiency. One user noted, "Infor SCM gives us real-time insights into our entire supply chain, which has helped us identify and address potential problems before they impact our customers." Another user appreciated the collaborative platform, stating, "Infor Nexus makes it easy to communicate and share information with our suppliers and partners, which has improved our overall supply chain performance." However, some users also point out challenges with the initial setup, cost, and limited reporting capabilities. One user commented, "Implementing Infor SCM was a complex and time-consuming process." Another user expressed concerns about the price, saying, "Infor SCM is a great product, but it can be expensive for small businesses." Additionally, some users noted that the reporting capabilities are not as robust as those offered by some competitors, such as SAP S/4HANA and Oracle NetSuite. Despite these weaknesses, many users believe that Infor SCM offers a powerful and comprehensive solution for managing their supply chains. They appreciate its scalability and flexibility, which allows them to adapt to changing business needs. One user remarked, "Infor SCM has helped us grow our business and expand into new markets." Another user highlighted the product's unique features, saying, "Infor SCM has features that I haven't seen in other products, such as the ability to manage multi-modal transportation." Ultimately, the decision of whether or not to use Infor SCM depends on the specific needs and requirements of your business. However, based on the user reviews, it is a powerful and comprehensive solution with the potential to significantly improve your supply chain efficiency and performance.

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Top Alternatives in Supply Chain Management Software


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