Oracle SCM Cloud vs Epicor SCM

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Our analysts compared Oracle SCM Cloud vs Epicor SCM based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Oracle SCM Cloud is a cloud-based supply chain management (SCM) solution designed to help businesses manage their inventories, orders, and logistics more efficiently. It offers a comprehensive suite of features, including procurement, inventory management, warehouse management, order management, and transportation management. Oracle SCM Cloud is best suited for mid-size to large businesses with complex supply chains. It is a scalable and flexible solution that can be customized to meet the specific needs of each business. Some of the important benefits of using Oracle SCM Cloud include improved visibility into supply chain operations, increased agility, reduced costs, and improved customer service. Popular features of Oracle SCM Cloud include its advanced analytics capabilities, its ability to integrate with other Oracle applications, and its user-friendly interface. User reviews of Oracle SCM Cloud are generally positive, with users praising its comprehensive feature set, scalability, and ease of use. However, some users have reported that the solution can be expensive and complex to implement. Pricing for Oracle SCM Cloud is based on a subscription model, with the cost per user per month depending on the specific features and modules that are required.

Pros
  • Comprehensive features
  • Scalable and flexible
  • Improved visibility
  • Increased agility
  • Reduced costs
Cons
  • Expensive
  • Complex to implement
  • Steep learning curve
  • Limited customization
  • Integration issues
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Epicor SCM is offered as a module within Epicor’s distribution and manufacturing products Prophet 21, Eclipse and Kinetic. It delivers a comprehensive suite of solutions to its users within a single platform based on service-oriented architecture. Users can get complete visibility throughout the value chain to ensure effective coordination between raw materials and finished product consumption.

It offers an array of enterprise capabilities that include purchase, inventory, advanced material warehouse, order and demand management, and sourcing and procurement. Industry expertise is combined with innovative technology to help manufacturers, distributors and retailers gain greater efficiency and eliminate hidden costs.
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$350 Monthly
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$50/User, Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Flexbile Installation: Allows users to choose the components to be installed and the modules required to integrate the full-system into operations to improve supply chain functions. Each component is supported by Oracle’s support guarantee, which provides access to all the support needed, regardless of the selected integration. 
  • Leverage the Cloud: Offers mobile access to important supply chain data to safely back-up critical information while having access from anywhere at any time. 
  • Surpass Goals: Delivers a suite of tools to move supply chain planning and other management practices to a new level. Cut costs, boost productivity throughout the supply chain and gain visibility into important customer service metrics. 
  • Incorportate New Technologies: Includes modern technology like machine learning, AI and blockchain support into regular supply chain operations to get ahead of the curve. 
  • Digitize Supply Chain: Supports digital data exchange to decrease daily operational costs. The supply chain can function quicker with fewer costs without on-site maintenance and older analog file organization systems. 
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  • Optimize Inventory: Offers an intuitive web interface that converges consensus demand and inventory planning, optimizing techniques and robust forecasting methodologies. Its modern platform helps identify and correct inventory imbalances, assess and track operational performance, improve forecast accuracy and reduce inventory costs. 
  • Advanced Material Management: Businesses can create electronic requests for materials, dispatch them and track inventory movements through advanced material management. Provides various features to meet customer requirements, including a material handler interface, order prioritization, sales order allocation, scanning and more. 
  • Manage Supplier Relationship: Delivers tools for purchasing agents, buyers and procurement staff to request quotes for subcontract services or raw material from suppliers. Manage purchasing transactions like order expediting, purchase order and supplier account management. Find the best material required through a filter and sort RFQ criteria based on price, lead-time, ISO certification, on-hand inventory and quality rating. 
  • Manage and Control Inventory: Reduce annual audit costs through inventory control and counting on a scheduled and regular basis through a cycle counting module. This system allows the definition of cycles needed, zero quantity counting on-hand and item designation with a suitable ABC code. Also, gain control over obsolete, slow-moving and excess inventory through physical count processes. 
  • Commerce Connect: Promote online business growth with a comprehensive e-commerce solution, integrated with Prophet 21 and Epicor ERP. Its benefits include mobile access, real-time stock levels, B2B and B2C channel support, special pricing, search engine optimization, site analytics, compelling storefronts, master shopper and sales rep features. 
  • Better Customer Service: Improve sales lead-to-close ratio, automate tasks, accurately forecast sales and assist at-risk customers. Fulfill customer needs through insights into their buying behavior. 
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  • Collaboration and Visibility: Increased data visibility allows managers to plan and forecast efficiently. Maintain contact with clients and partners with a messaging system that links businesses. Better collaboration between employees enforces better collaborative planning for the entire supply chain. 
  • Distribution Planning: Gain access to world-class planning tools and quickly respond to demand changes. Plan ahead to reduce inventory and prevent detrimental issues with manufacturing. 
  • Manage Demand: Enables users to forecast the products needed using its demand management toolset, helping companies stay ahead of market changes and become driven by it. 
  • Promotion Management: Its data-mining capabilities can help discover successful promotion tactics for various operations to maximize ROI. Data from sales points can be measured and used to predict strong promotion strategies. 
  • Transportation Management: Optimize shipments across all methods, regardless of the transport mode through its transportation management. Reduces the complexity of fleet management while boosting carrier sourcing. 
  • Warehouse Management: Real-time visibility into warehousing processes strengthens accuracy and reduces daily costs. Automates several time-intensive operations and helps task employees with more essential duties. 
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  • Warehouse Management: Offers complete visibility, control and management of SCM and logistics operations through warehouse management software. Connect the warehouse with order processing and manufacturing services to optimize pick, pack, ship and receiving operations. Provides various features that include finite bin and package definitions, activities and consumption management, task and load management, multi-channel order processing and more. 
  • Inventory Planning: Statistical forecasting can select an accurate forecast model for items accounting for seasonality, trend and event-driven/promotion demand through the demand planner. Inventory optimization offers policy decision support and helps share, collaborate and track the impact of inventory planning policy. Identify stocking trends, value, understocks, overstocks and potential order cancellations through operational analytics. 
  • Barcoding: Epicor BarTender improves security, safety and efficiency by automating barcodes, printing and controlling labels, plastic cards, RFID tags and more. Lets organizations consolidate designs with intelligent templates, maintain regulatory compliance and apply secure document control. 
  • Electronic Data Integration: Offers B2B integration solutions that provide organizations with electronic data interchange functionality, flexible data integration and database translation engines to reduce costs and increase productivity. EDI managed service on demand uses fully supported and commercially available software tools to connect customers with their business partners as a service. 
  • Purchase Management: Handle purchase order writing and track supplier performance through purchase management. It helps reduce inventory levels, enhance cash flows, improve on-time deliveries and increase profit levels. Provides various capabilities that include automated purchasing tools, approving suppliers, order and supplier tracker, mass purchase order and multiple location receipts, requisition management and cross-referencing. 
  • Shipping and Receiving: Monitor incoming and outgoing items with a central application. Improve efficiency, ease of use and accuracy through online transaction and editing. Enables container and receipt tracking, customer and miscellaneous shipment tracking, manifesting and freight management, bill of lading printing and more. 
  • Handheld Application: Track inventory moving throughout the enterprise with the Epicor Handheld application. Provides event-based directing and routing of managed tasks and helps maintain complete transaction history for reporting and analyzing. 
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Product Ranking

#4

among all
Supply Chain Management Software

#7

among all
Supply Chain Management Software

Find out who the leaders are

Analyst Rating Summary

92
79
100
100
91
92
78
53
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Integrations and Extensibility
Inventory Management
Procurement and Supplier Management
Purchase Order Management
Supply Chain Analytics
Inventory Management
Purchase Order Management
Logistics and Transportation
Procurement and Supplier Management
Supply Chain Analytics

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Oracle SCM Cloud
Epicor SCM
+ Add Product + Add Product
Inventory Management Logistics And Transportation Mobile Capabilites Procurement And Supplier Management Purchase Order Management Supply Chain Analytics Supply Chain Planning Warehouse Labor Management Warehouse Management 100 91 78 100 100 100 98 75 89 100 92 53 92 100 90 62 75 85 0 25 50 75 100
100%
0%
0%
100%
0%
0%
80%
20%
0%
93%
0%
7%
81%
0%
19%
56%
0%
44%
100%
0%
0%
90%
0%
10%
100%
0%
0%
100%
0%
0%
100%
0%
0%
90%
0%
10%
100%
0%
0%
56%
6%
38%
38%
63%
-1%
75%
0%
25%
86%
0%
14%
86%
0%
14%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
43%
0%
57%

User Sentiment Summary

Good User Sentiment 157 reviews
Good User Sentiment 431 reviews
79%
of users recommend this product

Oracle SCM Cloud has a 'good' User Satisfaction Rating of 79% when considering 157 user reviews from 4 recognized software review sites.

74%
of users recommend this product

Epicor SCM has a 'good' User Satisfaction Rating of 74% when considering 431 user reviews from 5 recognized software review sites.

n/a
4.3 (11)
4.0 (65)
3.7 (326)
3.9 (8)
5.0 (2)
4.4 (35)
5.0 (3)
3.6 (49)
3.5 (89)

Awards

SelectHub research analysts have evaluated Oracle SCM Cloud and concluded it deserves the award for the Best Overall Supply Chain Management Software available today and earns best-in-class honors for Inventory Management, Procurement and Supplier Management, Purchase Order Management, Supply Chain Analytics, Supply Chain Planning and Integrations and Extensibility.

Analysts' Pick Award
Inventory Management Award
Procurement and Supplier Management Award
Purchase Order Management Award
Supply Chain Analytics Award
Supply Chain Planning Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated Epicor SCM and concluded it earns best-in-class honors for Inventory Management and Purchase Order Management.

Inventory Management Award
Purchase Order Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: It offers an easy to use, intuitive and configurable user-interface, as noted by around 92% of reviewers who mention UI.
Navigation: It is easy to navigate throughout the application, as stated by 100% of the users.
Latest Upgrades: It keeps the cloud updated through seamless upgrades, as observed by more than 71% of the users specifying upgrades.
Security: All users who refer to security report that it offers an enhanced security architecture.
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User-Friendly: Its interface is easy to use and manage, as noted by more than 78% of reviewers who mention ease of use.
Reporting: It offers comprehensive reporting capabilities, as observed by around 67% of the users who refer to reports.
Navigation: All the reviewers who specify navigation state that it is easy to navigate throughout the application.
Customization: It is highly customizable to fit the customer’s needs, as stated by over 86% of the users specifying customization.
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Integration: The integration process is cumbersome, as stated by more than 55% of reviewers who specify integration.
Reporting: Over 57% of reviewers who refer to reporting note that it lacks flexible reporting capabilities.
Speed: Its slow speed is unable to handle large volumes of data, as noted by 80% of the users mentioning speed.
Customization: It has limited scope for customization, as specified by around 87% of reviewers who refer to customization.
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Slow Performance: All the users mentioning performance report that the system runs slow, affecting overall performance.
Customer Support: It lacks support on complex issues, as observed by 87% of the users who refer to customer support.
Implementation: Around 70% of reviewers who specified that the process of installation, implementation and upgrading is cumbersome.
Bugs: It has many bugs that can disturb users, as stated by all reviewers mentioning bugs.
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Users of Oracle SCM Cloud express overall satisfaction with its comprehensive capabilities and robust features. Many praise its ability to provide end-to-end visibility and control over their supply chain operations, citing improved efficiency and cost savings. One user commented, "Oracle SCM Cloud has revolutionized our supply chain management, streamlining processes and increasing visibility into critical data. We've seen a significant reduction in lead times and inventory levels, leading to substantial cost savings." However, some users noted the platform's complexity, particularly for small and medium-sized businesses with limited resources. "The initial learning curve can be steep, and customization requires specialized expertise," remarked one user. "However, the long-term benefits outweigh the initial challenges." One of Oracle SCM Cloud's key strengths compared to competitors like SAP S/4HANA and Microsoft Dynamics 365 Supply Chain Management is its scalability and global reach. "Oracle SCM Cloud seamlessly scales with our business, accommodating our growth and expansion into new markets," stated another user. "The multi-language and currency support is invaluable for our international operations." While competitors offer similar features, Oracle SCM Cloud stands out with its advanced analytics and machine learning capabilities. "The platform's ability to predict future demand and optimize inventory levels has been a game-changer for our business," commented one user. "We are now able to anticipate customer needs and react quickly to market changes, ensuring on-time deliveries and improved customer satisfaction." Overall, user reviews paint a positive picture of Oracle SCM Cloud as a powerful and comprehensive solution for optimizing supply chain operations. While its complexity might require additional support for smaller businesses, its scalability, global reach, and advanced analytics capabilities make it a compelling choice for large enterprises seeking to gain a competitive edge in today's dynamic business environment.

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Epicor SCM offers extensive modules to manage everything from forecasting to the fulfillment processes of a complete supply chain. This user-friendly solution is highly customizable to meet the changing requirements of customers. It provides comprehensive reporting and navigation capabilities to elevate user experiences. However, many reviewers note that its customer support is not responsive, making it difficult to resolve complicated issues. Also, a complex implementation process and slow system can affect overall business performance.

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Screenshots

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