NetSuite vs Dynamics 365 SCM

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Our analysts compared NetSuite vs Dynamics 365 SCM based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

NetSuite Software Tool

Product Basics

NetSuite ERP is a cloud-based enterprise resource planning (ERP) solution designed to automate and streamline core business processes. It manages all aspects of a company's operations, including financials, accounting, inventory, supply chain, and customer relationship management (CRM). NetSuite is best suited for mid-sized and large businesses with complex needs who require a comprehensive solution to manage their growth. Key benefits include improved visibility, real-time data access, increased efficiency, and enhanced collaboration. Popular features include order management, project management, financial reporting, and business intelligence. User reviews praise NetSuite's scalability, flexibility, and ease of use. However, some users mention the initial implementation cost and learning curve as drawbacks. Pricing is tiered based on the number of users and modules required. Monthly subscription fees can range from $999 to $4,999 per month. Additionally, one-time implementation fees may apply.

Pros
  • Scalable
  • Flexible
  • Easy to use
  • Real-time data
  • Improved visibility
Cons
  • High cost
  • Steep learning curve
  • Limited customization
  • Integration issues
  • Vendor lock-in
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Dynamics 365 Supply Chain Management is a cloud-based software that streamlines and connects various aspects of your supply chain, from procurement and manufacturing to warehousing and distribution. Aimed at mid-sized to large businesses with complex or global operations, it boasts features like AI-powered demand forecasting, optimized inventory management, and real-time production visibility. Users praise its intuitive interface, seamless integration with other Microsoft products, and built-in analytics for data-driven decision-making. While pricing varies based on specific modules and deployment options, expect a subscription model with per-user or per-organization fees. Compared to similar systems, Dynamics 365 shines in its scalability and adaptability, but potential drawbacks include higher upfront costs and a steeper learning curve.

Pros
  • Intuitive interface
  • Seamless integration
  • Robust analytics
  • Scalability and adaptability
  • Global reach
Cons
  • Higher upfront costs
  • Steeper learning curve
  • Potential customization needs
  • Dependency on Microsoft ecosystem
  • Complex setup and configuration
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$999/User, Monthly
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Tailored to your specific needs
$180/User, Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Customization and visibility: The ability for clients to develop solutions that are tailored to their own business needs is a driving benefit of NetSuite ERP. The tool also provides visibility across workflows, which provides heightened transparency across departments. 
  • Built-in workflows: Built-in workflows are helpful because they allow for the automation or streamlining of various business tasks, therefore improving productivity. This benefit includes more accurate financial management and omnichannel engagement. 
  • Control over business processes: NetSuite ERP gives companies more control over business processes. For example, the program contains a supply chain portal that makes sure your customers benefit from the same experience, no matter where exactly they decide to convert within the sales funnel. 
  • Real-time insights: Real-time data is a key benefit that, when paired with NetSuite ERP’s personalized dashboards, can help your company develop insights more quickly. This can reduce the amount of time you spend filtering and sorting data to develop actionable solutions for your business. 
  • Easily accessible: NetSuite ERP is a cloud-based solution, meaning that as long as you have internet access, you can use it. This means you won’t have to be tied to your desktop computer to work with its suite of tools, which gives you the freedom to work where and when you want. 
  • Relatively low cost of ownership: Cost is an essential factor to consider when implementing an ERP solution, which is why NetSuite ERP seeks to lower its price by eliminating IT expenses (both initially and on an ongoing basis.) It also provides automatic updates so that you don’t have to pay extra for maintenance. 
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  • Optimize Cost Management: Collect cost data to gain real-time reports and actionable insights to improve visibility and accessibility across inventories. Improves management decisions by setting up reasonable prices. Detect trends and improve KPIs such as day sales of inventory or inventory turns. 
  • Flexible Warehouse Management: Automate operations like workforce planning, inventory flow and material handling using integrated warehouse management. Improve productivity and track performance using flexible dashboards via mobile apps. Maintain operations throughout the day and peak processing times to ensure business continuity. 
  • Strengthen Procurement: Leverage sourcing solutions and procurement using embedded tools for real-time vendor collaboration, spend analysis and supplier performance management. Provide actionable insights to maximize purchase effectiveness. Execute trade agreements via a centralized repository with information related to vendor contracts, communication and transactions. 
  • Reduce Costly Downtime: Eliminate costly errors and increase workforce efficiency using mixed reality and predictive analytics. Leverage enhanced resource scheduling using IoT and keep the lines running 24/7. 
  • Improve Demand Forecasting: Minimize inventory by leveraging machine learning to produce accurate insights. Collaborate planning process with supply chain, sales and marketing data, enhancing demand forecasting to make smarter business decisions. 
  • Optimize Planning Capability: Improve inventory volumes by ensuring the right resources are in place at the right time. Optimize intelligent planning to exceed customer demands and expectations. Reduce downtime by allocating work centers, workers, machines and plants to maximize efficiency. 
  • Enhance Product Information: Create product definitions, attributes, identifiers and documentation to improve time-to-market. Standardize, define and control the release of products in compliance with legal requirements. Consolidate product information in a centralized repository to avoid confusion. 
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  • Sales Order Management: The sales order management tool provides automation that works to reduce manual errors and to speed up the billing and order management process. It is also integrated with other business functions such as finance and fulfillment. 
  • Source Management: This tool helps ensure compliance during the purchasing process through its centralized supply portal. It also has forecasting abilities that are able to recalculate predictions based on actual fluctuations. 
  • Warehouse Management: The warehouse management feature streamlines warehouse operations by decreasing overhead and cycle times. It can also improve rates of on-time delivery, therefore improving customer retention and ultimately boosting revenue. 
  • Production Management: The production management tool is integrated with CAD and PLM functionality. This feature assists in the development of quotes, tracking of contract renewals and cost estimation. 
  • Manufacturing Accounting: All of the basic features of accounting are present in this tool, from invoicing to forecasting. It can also help your company determine the amount of taxes you need to pay based on factors such as location and revenue. 
  • Transportation and Logistics: This tool is well-integrated with IoT functionality, as it lets you see in real-time where your transportation units are located. The logistic side of this tool provides inventory estimation based on historical data to help you decide what to order more of and what to order less of. 
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  • Dashboards: Create easy-to-use dashboards to manage product information and images. Access complete product information from a centralized dashboard. 
  • Configuration Models: Configure customer requirements and product attributes by creating scalable models using embedded constraints. Automatically generates a list of product requirements and routes needed for delivery and production process. 
  • Asset Maintenance: Increase machine life by creating an asset maintenance routine. Access telemetry data to identify repairs for machines and make plans for replacement. 
  • Supply Chain Management: Manage stock using insights driven by AI. Optimize inbound and outbound delivery to drive greater efficiency. Ensure accurate order picking and packing. 
  • Customer Returns: Track each returned product and address issues. Vital insights from AI can minimize future returns. 
  • Transportation Management: Manage inbound and outbound transportation to comply with deadlines. Deliver and pickup via the company’s fleet or use an external logistics provider for transportation purposes. Determine rates for transportation activities and make adjustments accordingly. 
  • Workforce Management: Simplify employees’ daily performance by using a mobile app tailored to their needs. Align real-time tasks and drive collaboration among employees across different business units. 
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Product Ranking

#1

among all
Supply Chain Management Software

#188

among all
Supply Chain Management Software

Find out who the leaders are

Analyst Rating Summary

71
86
98
98
71
84
47
81
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Inventory Management
Procurement and Supplier Management
Warehouse Management
Inventory Management
Purchase Order Management
Supply Chain Analytics
Procurement and Supplier Management
Warehouse Labor Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetSuite
Dynamics 365 SCM
+ Add Product + Add Product
Inventory Management Logistics And Transportation Mobile Capabilites Procurement And Supplier Management Purchase Order Management Supply Chain Analytics Supply Chain Planning Warehouse Labor Management Warehouse Management 98 71 47 93 83 68 73 45 88 98 84 81 93 98 96 82 86 80 0 25 50 75 100
100%
0%
0%
100%
0%
0%
60%
0%
40%
80%
0%
20%
38%
0%
62%
75%
6%
19%
90%
0%
10%
90%
0%
10%
83%
0%
17%
100%
0%
0%
70%
0%
30%
100%
0%
0%
63%
6%
31%
81%
0%
19%
0%
75%
25%
88%
0%
12%
86%
0%
14%
79%
0%
21%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%
0%
57%
29%
0%
71%

User Sentiment Summary

Great User Sentiment 6448 reviews
Good User Sentiment 340 reviews
81%
of users recommend this product

NetSuite has a 'great' User Satisfaction Rating of 81% when considering 6448 user reviews from 5 recognized software review sites.

78%
of users recommend this product

Dynamics 365 SCM has a 'good' User Satisfaction Rating of 78% when considering 340 user reviews from 3 recognized software review sites.

4.9 (20)
n/a
4.0 (3489)
3.7 (98)
4.2 (1600)
n/a
4.4 (125)
4.3 (113)
4.0 (1214)
3.7 (129)

Awards

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SelectHub research analysts have evaluated Dynamics 365 SCM and concluded it earns best-in-class honors for Mobile Capabilites.

Mobile Capabilites Award

Synopsis of User Ratings and Reviews

Real-time data and visibility: Gain immediate insights into your business performance with real-time access to all your data.
Improved efficiency and automation: Automate routine tasks and streamline workflows to boost productivity across your organization.
Enhanced collaboration: Break down departmental silos and foster better communication across teams.
Scalability and flexibility: Adapt NetSuite to your unique needs and accommodate your business growth.
Comprehensive features: Manage all aspects of your business operations with a single platform.
Improved decision-making: Get data-driven insights to make informed and strategic decisions.
Strong customer support: Reliable support is available through multiple channels to ensure your success.
High security and compliance: Secure your data and meet industry regulations with robust security features.
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Intuitive Interface: Familiar layout and drag-and-drop functionality make it easy to learn and navigate.
Seamless Integration: Connects seamlessly with other Microsoft products and external systems, providing a holistic view of your supply chain.
Actionable Insights: Real-time data and AI-powered analytics enable data-driven decision-making for improved efficiency and agility.
Scalable and Adaptable: Grows with your business needs and adapts to industry-specific requirements.
Automated Workflows: Automates routine tasks and processes, freeing up time for strategic initiatives.
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High cost: NetSuite's initial implementation and ongoing maintenance fees can be significant, especially for small businesses.
Steep learning curve: The platform's extensive features require significant training and user adoption efforts.
Limited customization options: While customizable, NetSuite requires technical expertise and can be costly compared to competitors.
Vendor lock-in concerns: Switching to a different ERP provider can be challenging due to potential data migration issues and dependence on NetSuite's proprietary features.
Integration challenges with certain applications: While NetSuite offers pre-built integrations, connecting with niche or less popular applications might require complex manual data entry or third-party solutions.
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Higher Upfront Costs: Subscription fees and potential implementation costs can be significant, especially for larger businesses.
Steeper Learning Curve: The comprehensive features require dedicated training and ongoing support for optimal utilization.
Potential Customization Needs: Adapting to specific industry requirements or workflows may involve additional development.
Dependency on Microsoft Ecosystem: Integration with other Microsoft products is seamless, but switching to non-Microsoft solutions might be challenging.
Complex Setup and Configuration: Initial setup and configuration can be intricate, requiring IT expertise or consultant assistance.
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User reviews for NetSuite ERP paint a mixed picture, highlighting both its strengths and weaknesses. Many users praise its comprehensive features and real-time data visibility, reporting improvements in efficiency and collaboration. One user commented, "NetSuite has transformed our business by automating tedious tasks and providing us with a single source of truth for all our data." Another added, "The collaboration features are fantastic – we can now work together seamlessly across different departments, which has boosted productivity significantly." However, users also raise concerns about the complexity of the platform and its high cost. Some find the learning curve steep and the customization options limited compared to competitors like SAP Business One and Microsoft Dynamics 365. One user noted, "NetSuite was initially overwhelming for our team due to its complexity. We had to invest heavily in training just to get started." Another commented, "The cost was a major barrier for us. We found other ERP solutions that offered similar features at a fraction of the price." The issue of vendor lock-in is another recurring concern among users. Switching to a different ERP system can be challenging due to data migration issues and dependence on NetSuite's proprietary features. One user expressed their apprehension, "We're worried about getting locked into NetSuite's ecosystem. Switching to another provider seems like a huge headache." Overall, user reviews suggest that NetSuite ERP is a powerful and feature-rich solution but comes with a steep learning curve and high cost. While it may be the perfect fit for large organizations with complex needs and significant resources, smaller businesses might find it overwhelming and expensive. When evaluating NetSuite, it's crucial to carefully consider your specific needs, budget, and technical expertise before making a decision.

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User reviews of Dynamics 365 Supply Chain Management paint a nuanced picture. Many praise its intuitive interface, seamless integration with other Microsoft products, and real-time data-driven insights, citing improved efficiency and informed decision-making. Its scalability and adaptability are also lauded, making it suitable for businesses of all sizes and across diverse industries. However, some criticisms revolve around its higher upfront costs compared to competitors, particularly for larger implementations. The steeper learning curve and potential customization needs can also be daunting for smaller teams. Users mention dependence on the Microsoft ecosystem as both a boon and a potential hindrance, as switching to non-Microsoft solutions might be challenging. Compared to similar products, Dynamics 365 shines in its user-friendliness and integration capabilities within the Microsoft suite. Its AI-powered analytics and robust features for specific areas like manufacturing and warehouse management are also differentiating factors. However, competitors often offer more flexible pricing models and potentially easier customization options. Ultimately, the choice between Dynamics 365 Supply Chain Management and alternative solutions depends on individual needs and priorities. For businesses prioritizing user-friendliness, Microsoft integration, and robust functionalities, Dynamics 365 might be the perfect fit. But for those seeking flexible pricing and easier customization, exploring other options might be prudent.

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