Home > Talent Management Systems > Paycom > Paycom vs SuccessFactors Talent Management

Paycom vs SuccessFactors Talent Management

Last Updated: November 18th, 2024

Our analysts compared Paycom vs SuccessFactors Talent Management based on data from our 400+ point analysis of Talent Management Systems, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Paycom is a cloud-based payroll management software designed to streamline payroll processing for businesses of all sizes. It automates tasks like calculating taxes, generating paychecks, and filing reports, saving time and reducing errors. Paycom is particularly well-suited for companies with complex payroll needs, such as those with multiple locations, international employees, or union contracts. Some of Paycom's key benefits include its ease of use, scalability, and compliance support. The software is known for its intuitive interface and comprehensive features, making it easy for both administrators and employees to navigate. Paycom can also be customized to meet the specific needs of different businesses, regardless of size or industry. Additionally, Paycom stays up-to-date on all tax and regulatory changes, ensuring that businesses are always in compliance. When compared to similar payroll products, Paycom generally receives positive reviews from users for its user-friendly interface, comprehensive features, and reliable customer support. However, it is also known to be one of the more expensive options on the market, with pricing based on the number of employees and the complexity of payroll needs.

Pros

Easy to use interface
Comprehensive features
Reliable customer support
Scalable for businesses of all sizes
Strong compliance support

Cons

Higher cost compared to competitors
Complex pricing structure
May require additional setup for complex needs
Limited reporting customization options
Not ideal for very small businesses

SAP SuccessFactors Talent Management provides an integrated suite of talent management solutions, including recruiting and onboarding, performance and goals management and learning and development. Coupled with the Workforce Analytics and Planning, it enables the organization to better comprehend the workforce and gauge the effects of talent decisions on business performance. They can be used independently or together to support a comprehensive talent management strategy, depending on business needs.

$25/Employee, Monthly

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$12/User, Monthly

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Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Reduced errors and improved accuracy: Paycom automates manual tasks and calculations, minimizing the risk of human error in payroll processing. This leads to more accurate paychecks and fewer compliance issues.
Increased efficiency and time savings: Streamlined workflows and automation free up HR teams from tedious tasks, enabling them to focus on strategic initiatives. Employees can also access self-service tools for faster issue resolution and time off requests.
Enhanced compliance: Paycom stays updated with complex tax regulations and automatically calculates and files payroll taxes accurately and on time. This reduces the risk of penalties and fines associated with non-compliance.
Improved employee satisfaction: Self-service portals and mobile access empower employees to manage their own payroll information, paystubs, and benefits enrollment. This transparency and convenience contribute to a more positive employee experience.
Scalability for growth: Paycom adapts to growing businesses by accommodating changes in employee numbers, pay structures, and complex payroll needs without requiring additional software or integrations.
Data-driven decision making: Robust reporting and analytics provide valuable insights into workforce trends, compensation costs, and other payroll data. This empowers informed decision-making and strategic HR planning.
Improved communication and transparency: Paycom facilitates clear and timely communication between HR, managers, and employees regarding payroll information, policy changes, and benefits updates.
Reduced administrative burden: Automated workflows and paperless processes minimize manual tasks and paperwork, freeing up HR teams to focus on higher-value activities.
Enhanced security and data protection: Paycom employs robust security measures and data encryption to protect sensitive employee information and ensure compliance with data privacy regulations.
Dedicated customer support: Paycom offers comprehensive customer support, including training resources, online help, and dedicated representatives, to assist users with any questions or issues.

Hire the Right Talent: Source, engage and hire the right talent with a strategic end-to-end recruiting solution that guides every step of the hiring process. A recruiter can perform all the hiring related activities on a single platform.
Simplify the Onboarding Process: Simplify the onboarding, offboarding and cross-boarding process to support new hires, HR managers and recruiters alike. This ensures everyone in the organization is on the same page.
Improve Employee Skills: Improve employee skills and effectively engage the audience with a comprehensive learning solution that reduces complexity and cost. With an intuitive LMS, it’s easier to customize the learning path and measure results accurately.
Succession Planning: Identify and develop the right talent, determine current business goals and provide visibility and future growth planning.
Deliver Unbiased Performance Feedback: Make employee performance the focal point of all business processes. Deliver unbiased performance feedback to the employees and keep them aligned to the business objectives.
Make Intelligent Decisions: Make intelligent decisions by leveraging the machine learning capabilities. For example, a machine-learning algorithm provides the most optimal salary recommendation for a particular role.

Applicant Tracking System (ATS): Build customizable databases to view relevant applicant information and track candidates as they move through the application process. Managers can search and sort applicants by information such as degree, specific skill sets, work history and more.
Compensation Management: Define budgets, award bonuses and integrate with payroll to ensure that all employees receive fair compensation without overspending.
Job Posting: Allows managers to post open positions to thousands of job boards. Managers can also rely on recruitment data to build reports to determine if their recruiting efforts are working.
Payroll: Calculate taxes, process payroll, account for employee expenses and more, directly through the platform. Automate payroll processing, ensuring that employees are always paid the accurate amount at the correct time.
Performance Management: Schedule and facilitate employee performance appraisals directly through the platform.
Reporting: Leverage Paycom’s built-in analytics to generate reports on a variety of processes, including payroll, time and attendance, compensation and more.
Scheduling: Create and edit employee schedules and approve requests for time off through the system’s calendar. Automate time tracking and integrate with payroll to streamline pay processing.

Global Job Distribution: Access thousands of job boards, schools, universities and social media networks across the globe and automated rules for job posting
Line-of-Site Sourcing Analytics: Get meaningful insights into recruitment initiatives with drill-downs by source, jobs or time-dimensions. The analytics tool facilitates proactive decision-making and in-depth performance views.
Mobile-First: Deliver a seamless candidate experience on any device in 46 languages across the globe. The flexible mobile application captures relevant candidate data.
Onboarding Portal: Provide a personalized experience for new hires, connect them with peers and access the orientation resources through a robust onboarding portal.
Electronic Forms and E-Signatures: Complete administrative paperwork with electronic forms and e-signatures that guarantee security and data protection.
Compensation Planning: Access real-time information about the highest performers and offer compensation according to performance metrics. This tool mitigates the need to do guesswork and allows users to make smart decisions.

Product Ranking

#9

among all
Talent Management Systems

#134

among all
Talent Management Systems

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Analyst Rating Summary

100

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AI-based Capabilities

Onboarding

Performance Management

Learning Management

AI-based Capabilities

Compensation Management

Employee Communication

Learning Management

Onboarding

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Paycom

SuccessFactors Talent Management

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75%

25%

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86%

14%

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100%

92%

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78%

22%

89%

11%

83%

17%

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29%

71%

29%

User Sentiment Summary

85%

of users recommend this product

Paycom has a 'great' User Satisfaction Rating of 85% when considering 2809 user reviews from 6 recognized software review sites.

75%

of users recommend this product

SuccessFactors Talent Management has a 'good' User Satisfaction Rating of 75% when considering 815 user reviews from 5 recognized software review sites.

4.4 (14)

4.3 (21)

4.2 (935)

3.7 (382)

4.34 (672)

n/a

4.4 (640)

3.9 (205)

4.8 (162)

4.1 (22)

3.6 (386)

3.5 (185)

Awards

Synopsis of User Ratings and Reviews

User-Friendly: 85% of reviews mentioning the interface noted the platform has an intuitive layout, with all features organized and easy to locate.

Customer Service: Customer support is highly responsive, as asserted by 100% of reviews referencing it.

Employee Self-Services: All users referring to self-service observed that employees can easily upload documents, view information and track performance.

Performance Reviews: An open dialogue tool makes employee performance reviews more effective, as indicated by 70% of reviews mentioning this feature.

Use Anywhere: The mobile app is easy to use and has all desktop features available, as asserted by 100% reviews on this feature.

Customization: Customization for most features helps cater to a company’s unique requirements, as noted by all reviews on product customization.

Intuitive UI: The solution has an intuitive user-interface, according to 100% of users.

Performance Management: According to 100% of users who reviewed this pro, it has robust performance management capabilities. It’s easy to generate a performance review and send it across to the team managers.

Goal Management: About 100% of users who mentioned this pro said it has powerful goal management features for all organizational hierarchy levels. The cascading feature allows the manager to create their goals and pass them down to subordinates for goal alignment.

Reporting: Regarding this feature, approximately 60% of users said the ability to create custom reports and share them is extremely beneficial.

Login Process: All reviews on the login process observed that employees need to log in every time they open the software, as there’s no password save feature.

Challenging Transition: Transitioning between the client and employee side is challenging and cumbersome, as users need to log in to both systems, according to all reviews on this aspect.

Learning Curve: All users reviewing learning noted that the platform has a steep learning curve, making adaptation difficult for new users.

Integration Capabilities: The system doesn't provide integration with major third-party platforms without using SFTP or API, as indicated by 100% of reviews on this feature.

Customer Support: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.

Integration: According to 57% of users who reviewed this con, they faced integration issues with the other modules such as Microsoft Office for better data analysis.

Paycom users in the past year have expressed both enthusiasm and concerns about the software. Many praise its user-friendly interface, mobile app convenience, and comprehensive feature set, which includes payroll, HR, benefits administration, and talent management. Compared to competitors, users find Paycom to be more intuitive and integrated, streamlining HR processes and saving time. Additionally, customer service is often lauded as responsive and helpful. However, some drawbacks are also mentioned. Implementation can be complex and require significant initial effort. Pricing concerns surface, with Paycom perceived as costlier than some competitors. While offering a wider range of features, this may not be necessary for all businesses, leading to potential overpaying for unused functionalities. Overall, Paycom seems to be a powerful and user-friendly option for companies seeking a one-stop HR and payroll solution. However, its complexity and cost warrant careful consideration, especially for smaller businesses or those with simpler needs. Comparing features and pricing with competitors is crucial to ensure Paycom aligns with your specific requirements and budget.

The solution has an intuitive UI that facilitates ease of use without formal training. It has advanced performance management and goal management features. However, few users faced issues with integration to other modules.

Screenshots

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FAQ

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