Home > Talent Management Systems > SumTotal > SumTotal vs SuccessFactors Talent Management

SumTotal vs SuccessFactors Talent Management

Last Updated: November 18th, 2024

Our analysts compared SumTotal vs SuccessFactors Talent Management based on data from our 400+ point analysis of Talent Management Systems, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

SumTotal is a cloud-based HR Management software catering to mid-sized to large organizations. It packs a comprehensive suite of features covering talent acquisition, learning & development, workforce management, and performance management. Users praise its robust reporting & analytics, rich learning library, and mobile-friendly accessibility. However, the extensive customization options and powerful tools come with a steeper learning curve for administrators. Additionally, SumTotal's potential for high integration costs and higher price point compared to basic solutions make it less suitable for smaller companies. While some users struggle with complex content creation tools and limited instructor-led options, SumTotal shines in its ability to scale and adapt to dynamic needs, making it a strong contender for organizations seeking a feature-rich, customizable HR management platform, especially those with substantial training requirements and a dispersed workforce.

Pros

Comprehensive learning library
Robust reporting & analytics
Scalable for large organizations
Mobile-friendly learning
Customizable user experience

Cons

Steep learning curve for admins
Limited instructor-led options
Complex content creation tools
Potentially high integration costs
Pricey for smaller companies

SAP SuccessFactors Talent Management provides an integrated suite of talent management solutions, including recruiting and onboarding, performance and goals management and learning and development. Coupled with the Workforce Analytics and Planning, it enables the organization to better comprehend the workforce and gauge the effects of talent decisions on business performance. They can be used independently or together to support a comprehensive talent management strategy, depending on business needs.

$5/User, Monthly

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$12/User, Monthly

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Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Employee Retention: Provide tools for employee development, management and learning practices that encourage employee retention.
Enhanced Productivity: Talent managers can continuously onboarding to speed up overall productivity.
Organizational Stability: Learning-centered employee development builds an agile workforce that is adaptable to changing business environments.
Learning Ecosystem: Invest in research and development on the latest learning trends, which managers can leverage to enhance employees' learning experience.
Talent Engagement: Engage top talent while moving through the recruitment process, understand the workforce, identify the best talent and build a seamless experience for candidates as well as hiring teams.
Enhanced Candidate Experience: Offer smartphone-optimized sites with intelligent and automated interview tools, candidate matching, and an easy-to-use mobile app interface. Keep applicants informed about upcoming interview details via a user dashboard.
Accelerated Time-to-Performance: Seamless onboarding training helps new hires get up to speed quickly. Provide unique company policies and work culture for them to become familiar with the company.
Smooth Role Switch: Access onboarding plans for new roles that include defined goals, new teams and KPI’s that ensure a more seamless transition to new responsibilities.
Robust Manager and Admin Capabilities: Managers and administrators can easily view, schedule, filter, mark up and share reports from a mobile dashboard. Leverage reporting tools, advanced reports and dashboards at a single click.
Informed Compensation Plans: Create smart, data-driven compensation plans according to preset or custom parameters. Real-time performance insights and budget modeling make compensation informed, fair and cost-effective.

Hire the Right Talent: Source, engage and hire the right talent with a strategic end-to-end recruiting solution that guides every step of the hiring process. A recruiter can perform all the hiring related activities on a single platform.
Simplify the Onboarding Process: Simplify the onboarding, offboarding and cross-boarding process to support new hires, HR managers and recruiters alike. This ensures everyone in the organization is on the same page.
Improve Employee Skills: Improve employee skills and effectively engage the audience with a comprehensive learning solution that reduces complexity and cost. With an intuitive LMS, it’s easier to customize the learning path and measure results accurately.
Succession Planning: Identify and develop the right talent, determine current business goals and provide visibility and future growth planning.
Deliver Unbiased Performance Feedback: Make employee performance the focal point of all business processes. Deliver unbiased performance feedback to the employees and keep them aligned to the business objectives.
Make Intelligent Decisions: Make intelligent decisions by leveraging the machine learning capabilities. For example, a machine-learning algorithm provides the most optimal salary recommendation for a particular role.

Talent Development: Provides combined functionality of talent onboarding, talent management and learning management solutions to cater to talent development requirements.
Talent Acquisition: Helps create a streamlined hiring cycle, hire the right talent, engage fresh recruits and drive productivity from day one.
Learning Management:

Helps provide a customized, personalized and engaging learning experience tailored to the skill and competency of individuals rather than the whole team.
Ease of access on all devices, along with an offline mode, ensures seamless and consistent access to content and courses.

Talent Management: Personalized and intuitive tools help employees pursue career growth and development. Capabilities include performance management, 360-degree feedback, succession planning and compensation management.
Performance Management: Provides comprehensive feedback and tools that make feedback actionable, constructive and insightful. Measures workforce productivity, progress and priorities in real time.
Succession Planning: Enables talent managers to identify and assess skill gaps, build agile talent pools, and align employee success with business goals and objectives.
Compensation Management: Simplifies and streamline compensation plans, and helps build competitive packages to attract and retain top recruits. Workflow automation and compensation management tools aid compliance with complex global policies.
Workforce Management: Bundled payroll, benefits and expense management minimize time, cost and efforts while maximizing accuracy. Features include automated scheduling, time and attendance, absence management, and compliance.
Applicant Tracking System: Includes real-time alerts and notifications for offer approvals, a unique dashboard and reports widgets, customizable requisitions, and a consolidated requisition workspace.
Mobility: Provides access to tools and reporting capabilities at all times and from any location. The dashboard can be operated using a tablet, desktop, mobile app or a phone browser.
Growth Edition: Caters to the needs of fast-growing small and medium-sized businesses. Includes webinars, instructor-led training, approvals, and additional learning resources that users can access and configure anytime.
Extended Enterprise: Helps build a brand image, accelerate growth and drive new sources of potential revenue. Facilitates an enriched and optimized learning experience for distributors, partners and customers.
Gamified and Collaborative Learning: Helps:

Assess and accelerate learning with gamification capabilities that include leaderboards, points, levels and badges.
Enhance employee engagement by identifying and rewarding the right learning behaviors.
Enrich the knowledge of new hires with collaborative learning, up-to-date content, feedback and social ratings.

Global Job Distribution: Access thousands of job boards, schools, universities and social media networks across the globe and automated rules for job posting
Line-of-Site Sourcing Analytics: Get meaningful insights into recruitment initiatives with drill-downs by source, jobs or time-dimensions. The analytics tool facilitates proactive decision-making and in-depth performance views.
Mobile-First: Deliver a seamless candidate experience on any device in 46 languages across the globe. The flexible mobile application captures relevant candidate data.
Onboarding Portal: Provide a personalized experience for new hires, connect them with peers and access the orientation resources through a robust onboarding portal.
Electronic Forms and E-Signatures: Complete administrative paperwork with electronic forms and e-signatures that guarantee security and data protection.
Compensation Planning: Access real-time information about the highest performers and offer compensation according to performance metrics. This tool mitigates the need to do guesswork and allows users to make smart decisions.

Product Ranking

#62

among all
Talent Management Systems

#134

among all
Talent Management Systems

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Analyst Rating Summary

100

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Employee Communication

Learning Management

Onboarding

Performance Management

Succession Planning

AI-based Capabilities

Compensation Management

Employee Communication

Learning Management

Onboarding

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SumTotal

SuccessFactors Talent Management

+ Add Product + Add Product

89%

11%

100%

we're gathering data

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we're gathering data

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we're gathering data

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100%

we're gathering data

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we're gathering data

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we're gathering data

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we're gathering data

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we're gathering data

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we're gathering data

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100%

94%

89%

11%

100%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data

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86%

14%

71%

29%

User Sentiment Summary

69%

of users recommend this product

SumTotal has a 'fair' User Satisfaction Rating of 69% when considering 132 user reviews from 4 recognized software review sites.

75%

of users recommend this product

SuccessFactors Talent Management has a 'good' User Satisfaction Rating of 75% when considering 815 user reviews from 5 recognized software review sites.

n/a

4.3 (21)

3.2 (39)

3.7 (382)

2.7 (7)

n/a

3.9 (205)

4.0 (56)

4.1 (22)

2.9 (30)

3.5 (185)

Awards

Synopsis of User Ratings and Reviews

Robust Tools: All reviews on this feature suggest that SumTotal provides a robust set of talent development and management, payroll, and workforce management solutions.

Effective Tracking: According to 80% of reviews on tracking, the software optimizes talent management by tracking development and career growth.

Self-Service: Managers and employees can access and complete training courses at their convenience, according to all reviews on self-service.

Intuitive UI: The solution has an intuitive user-interface, according to 100% of users.

Performance Management: According to 100% of users who reviewed this pro, it has robust performance management capabilities. It’s easy to generate a performance review and send it across to the team managers.

Goal Management: About 100% of users who mentioned this pro said it has powerful goal management features for all organizational hierarchy levels. The cascading feature allows the manager to create their goals and pass them down to subordinates for goal alignment.

Reporting: Regarding this feature, approximately 60% of users said the ability to create custom reports and share them is extremely beneficial.

Outdated Course Content: About 70% of reviews on course content reported that some modules aren’t frequently updated, resulting in an outdated learning experience.

Non-Intuitive Functions: Most features and functions aren’t intuitive, making it difficult to navigate, according to all reviews on this aspect.

Access to Reports: Accessing and pulling reports is extremely tedious and slow, according to 100% of reviews on reporting.

Customer Service: All reviews on customer support suggest that customer service is very slow and unresponsive.

Customer Support: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.

Integration: According to 57% of users who reviewed this con, they faced integration issues with the other modules such as Microsoft Office for better data analysis.

SumTotal users paint a mixed picture, praising its robust functionality and mobile accessibility while critiquing its clunky interface and steep learning curve. Many laud its comprehensive suite, encompassing everything from onboarding to performance management, finding it a one-stop shop for HR needs. One user gushes, "It's like having a whole HR department in the cloud!" However, ease of use seems to be a major sticking point. Comments like "The interface feels outdated and unintuitive" and "Learning curve is a mountain, not a hill" pop up frequently. This is often contrasted with praise for competitors like Workday, lauded for its sleek design and user-friendliness. One user sums it up: "SumTotal has the depth, Workday has the polish." Mobile accessibility shines as a bright spot, with users appreciating the ability to manage tasks on the go. This stands out compared to some competitors, making SumTotal a good fit for companies with a mobile workforce. Ultimately, SumTotal seems to be a powerful tool for organizations willing to invest the time and effort in mastering its complexities. As one user puts it, "It's not perfect, but it's incredibly versatile. If you can handle the initial climb, the view from the top is pretty good."

The solution has an intuitive UI that facilitates ease of use without formal training. It has advanced performance management and goal management features. However, few users faced issues with integration to other modules.

Screenshots

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FAQ

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