UKG Pro vs PeopleFluent

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Our analysts compared UKG Pro vs PeopleFluent based on data from our 400+ point analysis of Talent Management Systems, user reviews and our own crowdsourced data from our free software selection platform.

UKG Pro Software Tool

Product Basics

UKG Pro is a cloud-based suite designed to streamline global human capital management. It integrates essential features such as payroll, benefits administration, recruiting, onboarding and learning management.

UKG Pro stands out in key areas like document management, payroll management, professional services and maintenance, earning it a spot as one of our top five HR products.

UKG Pro incorporates advanced technologies like machine learning, AI, predictive analytics and business intelligence. These innovations optimize performance, automate tasks, enhance workforce understanding and foster employee retention.

Notably, its advanced scheduling feature prioritizes workforce well-being by ensuring optimal staffing levels and controlling labor costs.

Artificial intelligence (AI) plays a pivotal role in enhancing HR capabilities through schedule optimization, statistical forecasting, retention prediction, employee sentiment analysis and candidate matching.

Starting at $100 per user per month, UKG Pro offers a per-user pricing model with a free trial available upon request. It features 24/7 live support, empowering employees through self-service portals, seamless integrations with payroll and benefits systems, and analytics capabilities for data-driven decision-making.

As UKG Dimension is being sunsetted, some of its functionality is moving to the main system.

Users appreciate UKG Pro's seamless integration with leading payroll, timekeeping, and benefits systems. However, some find the software's interface unintuitive and report limitations in its reporting functionality.

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PeopleFluent is a comprehensive talent management software designed to cater to the needs of large and mid-sized organizations. It excels in streamlining processes such as recruitment, performance management, learning and development, and compensation planning. One of the key benefits of PeopleFluent is its ability to enhance decision-making through robust analytics and reporting features, allowing businesses to manage their talent more effectively. Its user-friendly interface and customizable workflows make it a popular choice among HR professionals. When compared to similar products in the market, users often highlight PeopleFluent's flexibility and the depth of its features as significant advantages. However, pricing considerations can be a deciding factor for some organizations, as costs vary based on the size of the company and the specific modules required, typically involving a subscription-based model. Overall, PeopleFluent stands out for its comprehensive suite of features designed to optimize talent management strategies.

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$100/User, Monthly
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$20,000 Annually
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Product Assistance

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Product Insights

  • Gain Data Visibility: Track employee and HR data across local and international levels within one unified platform.
  • Advance Employee Insights: Get a deep understanding of employees through AI-driven predictions, suggested actions and sentiment analysis. This ability enhances performance, identifies concerns, facilitates effective hiring and retains top talent.
  • Strengthen Data-Driven Decision Making: Utilize predictive analytics to analyze data comprehensively, optimizing decisions related to recruitment, promotions and retention.
  • Save Money: Reduce turnover costs by proactively improving employee engagement and identifying risk factors.
  • Add Flexibility: Provide secure access to pay information and employee details through the mobile app. The system uses touch and face ID for security, offers push notifications and syncs with the platform in real time so data is always up to date.
  • Offer Better Employee Support: Save time by automating frequent internal service processes and giving employees access to help material so they can find answers on their own.
  • Boost Knowledge Retention: Keep your company know-how sharp by letting employees share their expertise through learning courses and newsfeeds. This capability ensures knowledge continuity even when team members change roles or retire.
  • Enhance Candidate Experience: Simplify and personalize the recruiting process, ensuring candidates have a positive interaction from the outset. Improve the likelihood of attracting and retaining top talent to reduce application abandonment rates.
  • Improve Employee Onboarding: Integrate new hires seamlessly with robust onboarding technology. This personalized approach fosters early engagement and connectivity, setting the stage for long-term success and retention.
  • Ensure Effective Performance Management: Enable continuous performance evaluation and coaching. By leveraging data analytics, managers can identify growth opportunities and enhance employee development, leading to more meaningful career trajectories and increased engagement.
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  • Improved Communication: Share essential files, training materials, career paths and data on skill gaps and core competencies. Help everyone in an organization stay on the same page.
  • More Significant Equity and Transparency: Handle compensation management payment, benefits and rewards in a more fair and transparent process. Engender trust across the whole team.
  • Better Employee Engagement: Demonstrate investment in employees with development tools. Design bonus programs that motivate workers better and get feedback to mine for future improvements.
  • Less Turnover: Invest in employees with a wide range of development tools. Empower them and help them achieve all professional goals. Create a happier workforce, which increases productivity and decreases turnover.
  • Welcoming Company Culture: Collaborate by communicating a higher vision to all staff members. Let them be a part of the larger company plan. Build an inclusive, inviting and welcoming company culture.
  • Easier to Find Assets: Centralize necessary forms and training materials so all team members can pull up what they need when they need it. Put policy documents front and center to improve compliance and cut down on disconnect.
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  • Payroll: Incorporate a scalable, configurable engine for accurate, streamlined pay processing. This feature also includes:
    • Role-based access to ensure data security.
    • Prebuilt tax compliance, automatic tax updates every quarter and GIS-powered search to ensure accurate taxes based on employee location.
    • End-of-year reporting tools, including a task checklist.
    • Pay modeling calculator, enabling employees to calculate information on their own.
    • Integration support for global payroll providers and TurboTax.
    • Dashboards showing alerts and metrics.
  • Benefits: Provide help videos and documentation to assist employees. Key components include plan recommendations and side-by-side comparisons, process automation, search filters, compliance reporting, transaction records, admin tools and connectors to hundreds of carriers.
  • Workforce Scheduling: Ensure effective shift planning and workforce management with advanced scheduling capabilities previously found in UKG Dimensions.
  • Workforce Planning and Optimization: Make strategic planning and resource allocation a breeze. UKG Pro now packs the workforce planning and optimization tools from UKG Dimensions.
  • Time and Attendance: Optimize timekeeping and absence management with UKG Pro's enhanced time tracking and attendance features, which are now integrated from UKG Dimensions.
  • Learning: Aid employee learning and development by providing:
    • On-demand, mobile access to training materials in multiple languages.
    • Gamification, rewards and social tools foster engagement.
    • Blended learning, a drag-and-drop interface for content creation and a course marketplace with more than 3,000 courses.
    • Channels for employees to capture and share knowledge with coworkers.
  • Recruiting: Make talent sourcing and acquisition for recruiting teams and candidates easier and more efficient.
    • Recruiters: Dashboards show candidate and opportunity status and AI scoring reveals applicants that are the best match. Multi-language, multiple job board postings and screening questions also included.
    • Candidates: Applicants can submit their LinkedIn profile, receive open position suggestions based on basic information and provide an in-depth picture of themselves by sharing details like motivators and behaviors.
  • Onboarding: Access a dashboard that has a timeline for tasks they need to complete, job-related videos and training material, and required forms, which they can fill out electronically. They can also create goals and connect with teammates.
  • InTouch DX: Give managers and employees flexible, real-time access for time and attendance processes. This timeclock device is designed for an hourly, mobile workforce.
    • Features include configuration options, real-time data, a touchscreen, native intelligence capabilities and multiple integrated readers.
    • Managers can track employee information, confirm transactions and ensure schedules are followed.
    • Employees can request PTO, view time cards and schedules, punch in and out, receive push notifications, and receive suggested actions based on upcoming tasks.
  • BI Reporting: Display real-time data in a clear, user-friendly format, empowering managers and executives to monitor and analyze KPIs. They offer both prebuilt and customizable reports. It provides insights for:
    • Human resource metrics like headcount based on local and global demographics.
    • Benefit plan costs and employee participation.
    • Financial information like overtime cost, pay equity and payroll totals.
    • ACA filing data, including risks, deadlines and eligibility.
    • Recruiting costs and sourcing data.
    • Employee performance, retention estimators and 9-box assessment.
    • Pay factors ranging from expenses and revenue to total compensation at the global level.
    • Survey data, including participation, engagement details, historical trends and metric performance based on industry benchmarks.
  • Compensation Management: Reward employees based on achievements through salary planning, customizable compensation plans, merit rules and analytics. It supports targets based on units, flat amounts or a percentage of base pay.
  • Performance Management: Drive employee engagement and growth while giving managers insight into individual and team performance. Features include tracking dashboards, automated reviews, goals, achievement ratings and real-time feedback.
  • Surveys: Gather employee sentiment using AI, natural language processing and machine learning. They offer a question library, templates, mobile-friendly design, custom dashboards and curated improvement suggestions.
  • File Management: Organize and manage employee documents with a central repository along with role and type-based permissions. Templates automatically fill in employee details, and a compliance assist feature ensures global adherence.
  • Succession Management: Develop a talent pipeline, ensuring your employees are prepared to take on new roles. There are plans for any level in the company, alongside talent evaluation, predictive analytics, reporting and personal development tools.
  • Integration Hub: Support developers in enhancing the system through integrations by offering:
    • A collaborative community, a developer portal and APIs.
    • Sample code and instructional articles to speed up deployment.
    • A marketplace of product and service partners.
  • UKG Talk: Facilitate engagement and inclusivity within your organization by supporting various communication methods like:
    • Company-wide announcements.
    • Direct messaging.
    • Team group chats.
    • Employee feedback and participation through celebrations, idea collection and achievement recognition.
    • Provide actionable insights by measuring communication impact and engagement metrics.
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  • Compensation Management: Ensure a transparent employee compensation process that’s both equitable and in line with industry expectations. Streamline budgeting, the approval process and the creation of business models.
  • Recruiting: Choose from a large pool of candidates, vet potential hires, carry out video interviews and then add them to the database. Give recruiters access to tools for collaboration, scorecards, texting and more. Handle the entire job requisition and approval process from one location, and scan a job description library to ensure the process is streamlined and accurate.
  • Onboarding: Streamline, centralize and standardize the onboarding process. Create several lists, rules and tasks for new hires, then assign them out as necessary. Send important paperwork and get the needed electronic signatures to start fast.
  • Staff Development: Let employees track and measure skill sets and identify skill gaps. Examine overall trends in employee performance and notice who is performing well and who needs extra help.
  • Organizational Charts: Break down data and assign it to the appropriate department, team, office or location. Look at real-time insights on productivity and other activity in the office. Clarify to everyone how the business structure works and where they fall in the lineup.
  • Succession Plan: Chart goals, progress and skills, so employees understand the roles within the organization and opportunities for future growth. Then, identify strong performers who best suit the executive track. Prepare the leaders of tomorrow, address gaps in leadership and continuously scan the staff for potential management material.
  • Integrations and Partners: Integrate with learning tech, diversity and inclusion programs and workforce management tools such as Affinity, Breezy HR, CognosOnline, E-learnmedia, Govo Learning, GVM, NTT, Vector LMS, Watershed and more.
  • Learning Experience Platform (LXP): Manage and deliver company-wide training with its native learning platform. Increase motivation, close skill gaps and make teamwork easy across the workforce.
  • Employee Rewards: Monitor and manage incentives, tailor rewards plans and analyze the best ways to compensate and retain top performers.
  • Analytics and Metrics: Look at all relevant data such as hard and soft skills, productivity and career paths. Use the organized information to strategize hiring and learning decisions, look for organizational weaknesses and see who stands out in the organization.
  • Cloud-Based: Host content online as a Software-as-a-Service. Provide access to workers and managers at multiple locations across the globe.
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Product Ranking

#6

among all
Talent Management Systems

#32

among all
Talent Management Systems

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Analyst Rating Summary

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AI-based Capabilities
Employee Communication
Learning Management
Onboarding
Succession Planning
Compensation Management
Dashboard and Reporting
Employee Communication
Mobile Capabilities
Onboarding

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

UKG Pro
PeopleFluent
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AI-based Capabilities Compensation Management Dashboard And Reporting Employee Communication Learning Management Mobile Capabilities Onboarding Performance Management Recruitment And Applicant Tracking Succession Planning 100 30 0 100 100 0 100 92 89 98 56 100 100 100 86 100 100 92 99 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 4051 reviews
Great User Sentiment 155 reviews
86%
of users recommend this product

UKG Pro has a 'great' User Satisfaction Rating of 86% when considering 4051 user reviews from 4 recognized software review sites.

85%
of users recommend this product

PeopleFluent has a 'great' User Satisfaction Rating of 85% when considering 155 user reviews from 4 recognized software review sites.

4.2 (1497)
4.0 (48)
n/a
4.3 (34)
4.2 (601)
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4.3 (531)
5.0 (27)
4.4 (1422)
4.0 (46)

Awards

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SelectHub research analysts have evaluated PeopleFluent and concluded it earns best-in-class honors for Compensation Management, Dashboard and Reporting and Mobile Capabilities.

Compensation Management Award
Dashboard and Reporting Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

Employee Data Management: Users commend UKG Pro for its robust employee data management capabilities.
Payroll Processing: Reviewers consistently highlight UKG Pro's payroll processing feature for its efficiency, accuracy and intuitive interface.
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Streamlined Recruiting: Many users appreciate the ability to easily post jobs to multiple job boards, manage candidate applications, and track hiring progress within a single platform. The system's automation features can save time and effort for recruiters.
Performance Management: PeopleFluent offers tools for setting goals, tracking performance, and providing feedback. This can help managers have more productive conversations with their employees and identify areas where additional support or training may be needed. The platform also facilitates regular check-ins and performance reviews, fostering a culture of continuous feedback.
Learning & Development: The platform provides a learning management system (LMS) that allows organizations to create and deliver training courses to employees. This can be helpful for onboarding new hires, providing compliance training, or developing employee skills. PeopleFluent also offers a course library with a variety of pre-built courses that can be used to supplement an organization's own training materials.
Compensation Management: PeopleFluent can help organizations manage employee compensation, including salaries, bonuses, and benefits. This can ensure that employees are paid fairly and competitively. The platform also provides tools for modeling different compensation scenarios and tracking the cost of employee benefits.
Succession Planning: Organizations can identify and develop high-potential employees for leadership roles using PeopleFluent. This can help to ensure a smooth transition when key employees retire or leave the organization. The platform also provides tools for creating and tracking development plans for employees.
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User Interface: Some users found the UI slightly outdated based on confusing design elements, unclear wording choices and inefficient grouping that collectively hinder intuitive navigation within the system.
Reporting: Some users describe UKG Pro’s reporting feature as ineffective and lacking user-friendliness.
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Usability Issues: The user interface can feel outdated and clunky, leading to a steep learning curve and frustration for users who expect a more modern experience. For example, navigating between different modules or finding specific information can be cumbersome.
Performance Concerns: The system can be slow at times, especially when dealing with large amounts of data or complex processes. This can impact productivity and user satisfaction, particularly for organizations with a high volume of employees or frequent performance reviews.
Limited Configuration: Customizing the system to fit specific organizational needs can be challenging. Some users have reported difficulty tailoring workflows, reports, or data fields to align with their unique talent management processes.
Integration Challenges: Integrating PeopleFluent with other HR systems or third-party applications can be complex and may require additional technical expertise or custom development. This can hinder data flow and create silos of information.
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UKG Pro is a cloud-based platform that’s designed to streamline global human capital management across all industries. It brings together key functions like payroll, benefits, recruiting, onboarding and learning management in one place.Some standout features include an advanced scheduling tool that helps balance staffing levels and control labor costs. AI is a big player here, enhancing HR tasks with things like schedule optimization, retention forecasting, sentiment analysis and candidate matching.From what I've seen through the demo, the mobile app lays everything out in a simple, direct way with menu options like time off, pay, HR help, benefits, goals, notes and learning. Under learning, there's a variety of helpful courses, including security awareness, conflict management and mindfulness training.Completing requests seems quick and straightforward. Click HR Help and find requests to ask for a shift change, PTO or travel expense.Manage assignments by viewing "To-Dos," including what's waiting for completion and what's crossed off your list already. Plan effectively with a headcount under metrics, showing who is on leave or on the clock in real time.On the subject of planning ahead, UKG Pro scores a perfect 100 under succession management, with talent matrix, talent pool and talent insight functionalities.Document management is also a top feature, earning 100 for its capabilities. It includes access controls, document search, automatic tax document generation and the creation of employee handbooks and policies.Managing performance can be challenging, especially with a large team. It's important to ensure that everyone feels valued, but time constraints can make this difficult. UKG Pro’s talent dashboard helps by highlighting top performers and potential flight risks, making it easier for you to address issues and make necessary adjustments.One thing I really liked was that there's a page for work-life balance with improvement ideas, including resisting multitasking, expanding team goals and introducing flexible work schedules. This helps employees feel valued, which ultimately fosters more productivity and job retention.Additionally, I thought it was admirable there’s a "Giving" option on the platform for creating employee giving programs and tracking donations. This is a great source for team building, increasing engagement and building a more positive work environment.Using the live chat, I selected customer support and then UKG Pro, which led me to FAQs. After hitting thumbs down to request a representative, I asked for an in-depth demo. The chatbot offered alternative solutions or the option to end the chat. When starting a new chat, the previous conversation was visible, but there was no option to start a new chat from scratch.Pricing starts at $100 per user per month with a per-user model, and you can request a free trial.

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User feedback from the past year paints a picture of a platform with strengths and weaknesses that should be carefully considered before making a decision. PeopleFluent shines in its user-friendly interface and diverse features, encompassing recruiting, performance management, compensation, and succession planning. This breadth of functionality allows organizations to consolidate their talent management efforts within a single platform, promoting efficiency and data-driven decision-making. Users appreciate the platform's integration capabilities with other HR systems, such as Workday and Cornerstone OnDemand, enabling seamless data flow and a unified HR ecosystem. However, some users express concerns about the platform's cost, which may pose a barrier for smaller organizations or those with limited budgets. Additionally, while PeopleFluent offers a robust set of features, some users find it lacks the flexibility to adapt to unique organizational needs or complex workflows. PeopleFluent distinguishes itself by emphasizing communication, equity, and employee engagement. The platform facilitates transparent communication by sharing essential information, such as career paths and skill gaps, across the organization. It promotes fairness and trust through its compensation management tools, ensuring a clear and equitable approach to rewards and benefits. Moreover, PeopleFluent fosters employee engagement by providing development tools and opportunities for growth, empowering individuals to take ownership of their careers. Considering these factors, PeopleFluent appears well-suited for mid-sized to large organizations seeking a comprehensive talent management solution with a focus on communication, equity, and employee engagement. However, organizations with budget constraints or highly specialized requirements may need to explore alternative options that better align with their specific needs and financial considerations.

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