Willis Towers Watson vs cegid

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Our analysts compared Willis Towers Watson vs cegid based on data from our 400+ point analysis of Talent Management Systems, user reviews and our own crowdsourced data from our free software selection platform.

Willis Towers Watson Software Tool
cegid Software Tool

Product Basics

Willis Towers Watson is a global advisory and financial services company that designs solutions to manage talent, risk, benefits/compensation and money for organizations. It allows company leadership to analyze and understand people, capital, and risks in their organization. Users can also evaluate and manage performance, change, competency, diversity and inclusion, investments, rewards and other aspects. They also offer services like consulting, performance management, insurance and a variety of others to their consumers.
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Cegid provides robust POS and store management software for retail businesses. Its single and centralized database is distributed over all channels and updates customer data, pricing, products and sales in real-time. It includes loyalty schemes, custom pricing, real-time KPIs and rich customer profiles to enhance the customer experience. It combines customer contact points for centralized staff monitoring and store management.

It offers cloud-based retail inclusions to beauty, fashion, luxury and specialty retailers. It facilitates mobile integration to help employees confirm their inventory in real-time, process refilling orders and provide correct product information. Its multi-channel integration allows employees to process exchanges, payments and refunds with the PCI compliant point of sale (POS).
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$50/User, Monthly, Quote-based
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Better Job Architecture: Create a framework to define job pathways and requirements, giving employees clear expectations for their performance. Ensure that compensation and rewards are applied consistently.
  • Comprehensive Rewards Analysis: Analyze industry data to help leaders motivate employees through benefits, compensation and company career/wellness programs. Personalize programs based on individuals or teams to increase productivity.
  • Improved Media Strategy: Create, examine, optimize and implement an updated communication/media strategy. Streamline communications with the outside world, even with a smaller team.
  • More Effective Diversity Strategy: Empower leadership to attract and retain an inclusive workforce through company policies, payment strategies, succession programs and more. Cut down on bias and identify potential challenges.
  • Greater Future Planning: Help executives decide the correct type of worker to achieve the job, whether that means AI, freelance workers or something else. Analyze other considerations such as employees who need new skills, retraining, and attracting workers with well-designed careers.
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  • Enhanced Employee Engagement: Cegid empowers employees with self-service tools and transparent performance management systems, fostering a sense of ownership and motivation.
  • Improved Talent Acquisition: Cegid's robust recruitment module streamlines the hiring process, automates candidate screening, and provides real-time insights into the talent pool.
  • Accelerated Talent Development: Cegid's comprehensive learning and development suite enables personalized training plans, performance tracking, and succession planning, fostering employee growth and retention.
  • Optimized Workforce Planning: Cegid's advanced analytics and forecasting capabilities help organizations anticipate future talent needs, ensuring a balanced and skilled workforce.
  • Increased Collaboration and Communication: Cegid's social and collaborative features promote knowledge sharing, peer feedback, and streamlined communication, fostering a culture of innovation and teamwork.
  • Reduced Administrative Burden: Cegid's automated workflows and centralized data management minimize manual tasks and streamline HR processes, freeing up HR professionals for more strategic initiatives.
  • Improved Decision-Making: Cegid's data-driven insights and reporting capabilities empower HR leaders with actionable information to make informed decisions about talent management strategies.
  • Enhanced Compliance: Cegid's adherence to industry regulations and best practices ensures compliance with employment laws and data protection standards.
  • Scalability and Flexibility: Cegid's modular architecture and cloud-based deployment options provide flexibility to meet the evolving needs of organizations of all sizes.
  • Exceptional Customer Support: Cegid's dedicated support team offers personalized guidance, training, and ongoing assistance, ensuring a seamless implementation and maximized value.
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  • Change Management: Navigate shifts in a company’s business model, rewards strategy, company tech, or mergers and acquisitions. Ensure a smooth transition with better employee buy-in.
    • Acquisition and Mergers: Streamline the process of merging a company from start to finish. Identify a target, negotiating the terms, and give leaders the tools to oversee the entire operation so it goes well.
    • Risk Management: Analyze and prevent risk from financial, cyber, terrorism, climate change or other sources. Use the information to drive policies across an organization like integrating environmentally friendly rules, ensuring good physical and mental health for employees, or enacting changes to ensure compliance.
  • Engagement Tools:
    • Saville Assessment: Paint a deeper picture of candidates and employees. Judge future performance through situational judgment tests, aptitude tests and a screening for behavioral strengths.
    • Wave Personality Questionnaire: Align work motives and talents and assess skill. Provide an accurate forecast of performance while creating dynamic group reporting. Establish norms to make better, more realistic benchmarks.
    • Rewards Strategy: Make the most of a potentially limited rewards budget. Praise and reward top performers, determine the best way to reward performances, keep pay fair, motivate workers and achieve the best ROI.
    • Employee Performance: Train, evaluate, strategize, and audit individual employees’ performance or overall company trends. Evaluate the effectiveness of specific policies on productivity.
    • Competency Atlas: Examine necessary competencies across the company comprehensively and visually. Find gaps, analyze data and push for change where needed.
    • Executive Compensation: Ensure that leaders get paid fairly and cut down on turnover. Browse executive databases with access to over 400 consultants and take advantage of advice and tools to manage and set executive pay.
  • Benefits and Perks:
    • ICHRA: Offer individual health reimbursement arrangements. Give tax-free funds to all or certain employees for health insurance instead of the traditional group plan.
    • Retirement Planning: Analyze various retirement packages and actuarial data so companies can decide on appropriate pensions and retirement plans. Ensure employees are getting a good deal while picking something affordable.
    • Health and Benefits: Pick out the best health and benefit plans based on the demographics of a group. Provide workers access to services like telemedicine and expert medical opinion programs. Provide access to insurance and reinsurance to cover companies, manage risks and promote resilience.
    • Investment Consulting: Consult investment specialists for advice or build an investment strategy. Empower trusted individuals to make decisions while the executive team retains overall strategic control.
  • Data and Insights: Collect employee data, deploy focus test surveys and utilize other analytics. Use the information to drive engagement, personalize messaging and make informed decisions.
  • Claims Advocacy: Pay claims expediently, prevent losses and contain the losses that do occur. Ensure that a company is protected and cut down on potential conflict before it becomes a more significant issue.
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  • Unified E-Commerce: Deliver excellent customer service and streamline business operations with in-store and online retail solutions. Let associates manage store operations, business inventory, clients, stock levels and more. The omnicommerce feature allows customers to place orders in a digitized store, opt for home delivery, make payments and enjoy a virtual shopping experience. 
  • Online Business Management: Place and track orders, exchange or return purchases, redeem coupons, collect rewards and more on a digitized platform. Manage online and in-store interactions, control inventory, create recommendations, process transactions and provide an omnichannel user experience from a centralized dashboard. 
  • Extensive Marketing: Use effective marketing strategies and proactive communication tools help drive sales, boost customer retention and increase revenue. Allow sales executives to deliver personalized interactions, create loyalty programs, build campaigns, send offers and control the CRM ecosystem based on customer behavior, buying patterns and feedback. 
  • Operational Reporting: Give your business an edge over competitors with detailed insights into KPIs using analytical tools and customizable reports. Monitor the performance of all business processes, including sales, supply, CRM, workplace activity and more. 
  • HR Management: Use a centralized tool to deploy sales associates and company representatives to carry out systemized operations with maximum productivity. Synchronize schedules, manage sales objectives, track employee performance, record everyday operations and more to enhance team collaboration. 
  • Talent Management: Oversee crucial aspects of talent acquisition with an extensive business intelligence solution. Manage essential stages like recruiting, training, performance, compensation, profile development and more to identify organizational potential and drive HR strategies. 
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Product Ranking

#39

among all
Talent Management Systems

#114

among all
Talent Management Systems

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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cegid
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AI-based Capabilities Compensation Management Dashboard And Reporting Employee Communication Learning Management Mobile Capabilities Onboarding Performance Management Recruitment And Applicant Tracking Succession Planning 11 67 44 40 86 87 50 54 61 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 20 reviews
we're gathering data
87%
of users recommend this product

Willis Towers Watson has a 'great' User Satisfaction Rating of 87% when considering 20 user reviews from 3 recognized software review sites.

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4.5 (15)
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3.0 (2)
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4.6 (3)
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Synopsis of User Ratings and Reviews

Excellent Engagement Survey: Users who discussed the feedback survey loved it in nearly 100% of comments mentioning it.
Simple Interface: Nearly 100% of users who talked about the UI said it was easy to use.
Good Reporting Tools: Commenters were pleased with the analytics tools in almost 100% of reviews that discussed them.
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Simple and intuitive interface: Cegid's user-friendly design makes it easy for HR professionals and employees to navigate and use the system efficiently.
Comprehensive talent management suite: Cegid offers a wide range of modules covering all aspects of talent management, from recruitment and onboarding to performance management and succession planning.
Robust reporting and analytics: Cegid provides insightful data and reports that help organizations track key talent metrics and make informed decisions.
Mobile accessibility: Cegid's mobile app allows employees and managers to access the system on the go, facilitating real-time collaboration and feedback.
Scalability and customization: Cegid can be tailored to meet the specific needs and size of organizations, supporting both small and large-scale implementations.
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Major Pension Issues: Almost 100% of commenters who discussed their retirement funds said they had problems retrieving money or were worried about their accounts.
Poor Customer Service: Reviewers had problems with customer service 83% of the time they talked about it.
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Limited Customization: Users complain that Cegid's talent management system lacks flexibility and customization options, making it difficult to tailor the system to specific organizational needs.
Complex User Interface: Many users find Cegid's interface to be overly complex and challenging to navigate, leading to frustration and reduced efficiency.
Limited Reporting Capabilities: Users express dissatisfaction with the limited reporting options available in Cegid, making it difficult to generate comprehensive insights and track progress.
Integration Challenges: Cegid's integration with other HR systems and third-party applications is often reported to be problematic, causing disruptions and data inconsistencies.
Poor Customer Support: Users complain of slow response times and inadequate support from Cegid's customer service team, leading to unresolved issues and dissatisfaction.
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Willis Tower Watson is a finance and risk management solution. Users with positive experiences especially enjoyed the anonymous survey to give feedback to managers — they said it helped drive real change within their organizations. Others like its reporting tools and felt the functionality was easy to adopt and navigate. Retirement funds were a point of contention. Nearly every user who talked about trying to access their pension fund said it was difficult and took longer than expected, ran into issues trying to figure out how to do so or recorded other problems. These negative reviews came mainly from the site TrustRadius. Reviewers posted some comments during an apparent post-COVID backlog. However, many others came from 2019 or earlier. Users were also displeased with the customer service. They complained about a lack of updates, murky communication and misquotes. Even the positive reviews for the customer service said representatives were helpful, but clearly very overworked. Willis Tower Watson may be a good choice for small to medium businesses looking for help with finances and risk management; however, tread carefully around its retirement services.

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Cegid's Talent Management System (TMS) has received mixed reviews over the past year. While some users praise its robust feature set and intuitive interface, others criticize its lack of customization options and limited reporting capabilities. However, many users believe that Cegid's TMS offers a strong value proposition compared to similar products due to its comprehensive functionality and ease of use. One of Cegid's key strengths is its ability to automate many HR processes, such as recruiting, onboarding, and performance management. This can save organizations significant time and money, and it can also help to improve employee engagement and retention. Additionally, Cegid's TMS is highly configurable, which allows organizations to tailor the system to their specific needs. This is a major advantage over competing products, which are often less flexible. However, Cegid's TMS is not without its weaknesses. Some users have complained about the system's lack of customization options, which can make it difficult to adapt the system to unique business requirements. Additionally, Cegid's reporting capabilities are somewhat limited, which can make it difficult to generate the insights needed to make informed decisions. Overall, Cegid's TMS is a solid choice for organizations looking for a comprehensive and easy-to-use talent management system. While the system does have some limitations, its strengths outweigh its weaknesses, and it offers a strong value proposition compared to similar products. Cegid's TMS is particularly well-suited for organizations that are looking to automate their HR processes and improve employee engagement and retention.

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