Our analysts compared Willis Towers Watson vs Performance Pro based on data from our 400+ point analysis of Talent Management Systems, user reviews and our own crowdsourced data from our free software selection platform.
among all Talent Management Systems
Willis Towers Watson has a 'great' User Satisfaction Rating of 87% when considering 20 user reviews from 3 recognized software review sites.
Performance Pro has a 'excellent' User Satisfaction Rating of 90% when considering 161 user reviews from 3 recognized software review sites.
Performance Pro stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Willis Tower Watson is a finance and risk management solution. Users with positive experiences especially enjoyed the anonymous survey to give feedback to managers — they said it helped drive real change within their organizations. Others like its reporting tools and felt the functionality was easy to adopt and navigate. Retirement funds were a point of contention. Nearly every user who talked about trying to access their pension fund said it was difficult and took longer than expected, ran into issues trying to figure out how to do so or recorded other problems. These negative reviews came mainly from the site TrustRadius. Reviewers posted some comments during an apparent post-COVID backlog. However, many others came from 2019 or earlier. Users were also displeased with the customer service. They complained about a lack of updates, murky communication and misquotes. Even the positive reviews for the customer service said representatives were helpful, but clearly very overworked. Willis Tower Watson may be a good choice for small to medium businesses looking for help with finances and risk management; however, tread carefully around its retirement services.
Is Performance Pro a real performance "pro"? Performance Pro is a customizable and automated performance management platform that helps businesses manage talent. It offers features like performance reviews, compensation management, and succession planning. Users praise its user-friendliness and customizability, particularly the ability to tailor content libraries with competencies and tools for meaningful feedback and goal setting. This empowers employees to take ownership of their professional development and aligns goals with strategic objectives, boosting performance and achievement across the organization. However, some users have pointed out limitations. They desire more robust reporting functionalities and integrations with other HR systems. Despite these drawbacks, Performance Pro stands out for its focus on driving employee development and aligning individual goals with organizational objectives. This makes it ideal for businesses prioritizing talent development and performance improvement. Its customizable features cater to various organizational needs and sizes, making it a versatile solution for businesses seeking to streamline performance management processes and foster a culture of continuous improvement.
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