Willis Towers Watson vs Performance Pro

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Our analysts compared Willis Towers Watson vs Performance Pro based on data from our 400+ point analysis of Talent Management Systems, user reviews and our own crowdsourced data from our free software selection platform.

Willis Towers Watson Software Tool

Product Basics

Willis Towers Watson is a global advisory and financial services company that designs solutions to manage talent, risk, benefits/compensation and money for organizations. It allows company leadership to analyze and understand people, capital, and risks in their organization. Users can also evaluate and manage performance, change, competency, diversity and inclusion, investments, rewards and other aspects. They also offer services like consulting, performance management, insurance and a variety of others to their consumers.
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Performance Pro is a cloud-based, all-in-one performance, compensation and learning management system that assists HR professionals to implement services from employee development to salary administration. It provides users with essential process automation, feedback facilitation, new hire learning programs and more. The platform is suitable for businesses of all sizes and across all industries.
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$2/Employee, Monthly
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Tailored to your specific needs
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Product Insights

  • Better Job Architecture: Create a framework to define job pathways and requirements, giving employees clear expectations for their performance. Ensure that compensation and rewards are applied consistently.
  • Comprehensive Rewards Analysis: Analyze industry data to help leaders motivate employees through benefits, compensation and company career/wellness programs. Personalize programs based on individuals or teams to increase productivity.
  • Improved Media Strategy: Create, examine, optimize and implement an updated communication/media strategy. Streamline communications with the outside world, even with a smaller team.
  • More Effective Diversity Strategy: Empower leadership to attract and retain an inclusive workforce through company policies, payment strategies, succession programs and more. Cut down on bias and identify potential challenges.
  • Greater Future Planning: Help executives decide the correct type of worker to achieve the job, whether that means AI, freelance workers or something else. Analyze other considerations such as employees who need new skills, retraining, and attracting workers with well-designed careers.
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  • More Customizable: Personalize learning paths, workflows, merit pay and more to align with organizational goals and ideals. 
  • Better Integrated System: Combine performance, compensation and learning management software to save valuable time and money by reducing the need to invest in multiple platforms. 
  • Monetized Employee Performance: Boost employee engagement and motivation by rewarding employees with monetary praise for exceptional performances, thus increasing productivity. 
  • Increased Workflow Capabilities: Use workflows to streamline processes, including performance reviews, which are readily available at any point in time. 
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  • Change Management: Navigate shifts in a company’s business model, rewards strategy, company tech, or mergers and acquisitions. Ensure a smooth transition with better employee buy-in.
    • Acquisition and Mergers: Streamline the process of merging a company from start to finish. Identify a target, negotiating the terms, and give leaders the tools to oversee the entire operation so it goes well.
    • Risk Management: Analyze and prevent risk from financial, cyber, terrorism, climate change or other sources. Use the information to drive policies across an organization like integrating environmentally friendly rules, ensuring good physical and mental health for employees, or enacting changes to ensure compliance.
  • Engagement Tools:
    • Saville Assessment: Paint a deeper picture of candidates and employees. Judge future performance through situational judgment tests, aptitude tests and a screening for behavioral strengths.
    • Wave Personality Questionnaire: Align work motives and talents and assess skill. Provide an accurate forecast of performance while creating dynamic group reporting. Establish norms to make better, more realistic benchmarks.
    • Rewards Strategy: Make the most of a potentially limited rewards budget. Praise and reward top performers, determine the best way to reward performances, keep pay fair, motivate workers and achieve the best ROI.
    • Employee Performance: Train, evaluate, strategize, and audit individual employees’ performance or overall company trends. Evaluate the effectiveness of specific policies on productivity.
    • Competency Atlas: Examine necessary competencies across the company comprehensively and visually. Find gaps, analyze data and push for change where needed.
    • Executive Compensation: Ensure that leaders get paid fairly and cut down on turnover. Browse executive databases with access to over 400 consultants and take advantage of advice and tools to manage and set executive pay.
  • Benefits and Perks:
    • ICHRA: Offer individual health reimbursement arrangements. Give tax-free funds to all or certain employees for health insurance instead of the traditional group plan.
    • Retirement Planning: Analyze various retirement packages and actuarial data so companies can decide on appropriate pensions and retirement plans. Ensure employees are getting a good deal while picking something affordable.
    • Health and Benefits: Pick out the best health and benefit plans based on the demographics of a group. Provide workers access to services like telemedicine and expert medical opinion programs. Provide access to insurance and reinsurance to cover companies, manage risks and promote resilience.
    • Investment Consulting: Consult investment specialists for advice or build an investment strategy. Empower trusted individuals to make decisions while the executive team retains overall strategic control.
  • Data and Insights: Collect employee data, deploy focus test surveys and utilize other analytics. Use the information to drive engagement, personalize messaging and make informed decisions.
  • Claims Advocacy: Pay claims expediently, prevent losses and contain the losses that do occur. Ensure that a company is protected and cut down on potential conflict before it becomes a more significant issue.
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  • Performance Management:  
    • Pay For Performance: Grant monetary rewards as employees reach their goals using tools such as merit budget allocation, competitive salary data and automated merit increase modeling. 
    • Automation: Create multiple workflows to orchestrate evaluations, employee development and check-ins, customize definitions for ratings, competency and weightings and use single sign-on capabilities. 
    • Goal Management: Set workplace performance goals and track progress by receiving updates. Store and view goals in the goal library and repository. 
    • Feedback: Provide timely evaluations in between annual reviews using real-time feedback tools and 360 views. Keep up to date with reviews by receiving check-in reminders and notifications. 
  • Compensation Management:  
    • Market Data: Attract top talent with credible salary data, salary grades and ranges and a step-by-step job evaluation process. 
    • Equal Pay: Capitalize on external market data, professional compensation consultants and internal salary range benchmarking to identify equal pay for equal work. Use market adjustments to structure compensation based on internal and external market factors. 
    • Merit Pay Modeling: Produce and compare merit paying models based on performances based on company budgets, allocations to managers and automated merit and bonus approvals. 
    • Pay For Performance: Classify top performers and potential flight risks using in-depth analytical tools. Create discretionary merit plans and plans that recognize head contributors. 
    • Automation: Automate job evaluation and benchmarking, merit scenario planning and annual salary updates to reduce the need for manual compensation processes. 
  • Learning Management:  
    • Career Development Plan: Develop employee skills along suitable learning paths based on current and future positions. Tailor training with specific courses and use knowledge retention tools to test and apply what employees have learned. 
    • Learning Program: Kickstart new hires into the business with customizable vision, mission and organizational culture lessons and learning paths to develop fundamental skills on products and services. Use assignment and tracking tools for required and role-based classes. 
    • Learning Content: Choose from over 1,000 courses from a library and select them based on skill areas such as HR, IT, sales and more. Personalize learning with the integrated course authoring system. 
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Product Ranking

#39

among all
Talent Management Systems

#71

among all
Talent Management Systems

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User Sentiment Summary

Great User Sentiment 20 reviews
Excellent User Sentiment 161 reviews
87%
of users recommend this product

Willis Towers Watson has a 'great' User Satisfaction Rating of 87% when considering 20 user reviews from 3 recognized software review sites.

90%
of users recommend this product

Performance Pro has a 'excellent' User Satisfaction Rating of 90% when considering 161 user reviews from 3 recognized software review sites.

4.5 (15)
4.6 (13)
3.0 (2)
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4.5 (147)
4.6 (3)
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4.0 (1)

Awards

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Performance Pro stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Excellent Engagement Survey: Users who discussed the feedback survey loved it in nearly 100% of comments mentioning it.
Simple Interface: Nearly 100% of users who talked about the UI said it was easy to use.
Good Reporting Tools: Commenters were pleased with the analytics tools in almost 100% of reviews that discussed them.
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Streamlined Goal Setting: Performance Pro simplifies the process of setting goals and aligning them with organizational objectives, making it easier for managers and employees to track progress and measure success.
Enhanced Performance Reviews: The platform offers tools for conducting more effective performance reviews, including customizable templates, 360-degree feedback, and performance analytics, enabling managers to provide more meaningful feedback and development opportunities.
Improved Employee Engagement: Performance Pro fosters a culture of continuous feedback and development, which can lead to increased employee engagement and motivation.
Data-Driven Insights: The platform provides valuable data and insights into employee performance, allowing organizations to make more informed decisions about talent management.
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Major Pension Issues: Almost 100% of commenters who discussed their retirement funds said they had problems retrieving money or were worried about their accounts.
Poor Customer Service: Reviewers had problems with customer service 83% of the time they talked about it.
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Difficult to Use: Users have reported that the platform is not intuitive and requires extensive training to use effectively. This can lead to frustration and wasted time for HR staff and employees.
Limited Functionality: Some users have expressed disappointment with the limited functionality of Performance Pro, particularly in areas such as compensation management and succession planning. This can make it difficult for organizations to fully leverage the platform for their talent management needs.
Poor Customer Support: Several users have cited poor customer support as a major drawback of Performance Pro. They have reported long wait times, unhelpful responses, and a lack of follow-up from the support team.
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Willis Tower Watson is a finance and risk management solution. Users with positive experiences especially enjoyed the anonymous survey to give feedback to managers — they said it helped drive real change within their organizations. Others like its reporting tools and felt the functionality was easy to adopt and navigate. Retirement funds were a point of contention. Nearly every user who talked about trying to access their pension fund said it was difficult and took longer than expected, ran into issues trying to figure out how to do so or recorded other problems. These negative reviews came mainly from the site TrustRadius. Reviewers posted some comments during an apparent post-COVID backlog. However, many others came from 2019 or earlier. Users were also displeased with the customer service. They complained about a lack of updates, murky communication and misquotes. Even the positive reviews for the customer service said representatives were helpful, but clearly very overworked. Willis Tower Watson may be a good choice for small to medium businesses looking for help with finances and risk management; however, tread carefully around its retirement services.

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Is Performance Pro a real performance "pro"? Performance Pro is a customizable and automated performance management platform that helps businesses manage talent. It offers features like performance reviews, compensation management, and succession planning. Users praise its user-friendliness and customizability, particularly the ability to tailor content libraries with competencies and tools for meaningful feedback and goal setting. This empowers employees to take ownership of their professional development and aligns goals with strategic objectives, boosting performance and achievement across the organization. However, some users have pointed out limitations. They desire more robust reporting functionalities and integrations with other HR systems. Despite these drawbacks, Performance Pro stands out for its focus on driving employee development and aligning individual goals with organizational objectives. This makes it ideal for businesses prioritizing talent development and performance improvement. Its customizable features cater to various organizational needs and sizes, making it a versatile solution for businesses seeking to streamline performance management processes and foster a culture of continuous improvement.

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