Doxy.me vs EpicCare

Doxy.me telemedicine software has been making waves, but like any tech, it has its fans and its critics. Users rave about how easy it is to use – even for folks who aren't tech-savvy. It's a lifesaver for those who had to quickly switch to telehealth, and patients seem to prefer it over fancier platforms because it's so straightforward. The free version is a major plus, allowing basic telemedicine visits without breaking the bank. However, some users find the video quality a bit shaky at times, especially with iffy internet connections. Plus, the customization options could use some work. Despite these hiccups, Doxy.me shines with its simplicity and affordability, making it a solid choice for healthcare providers who want a no-fuss telemedicine solution, especially solo practitioners or small clinics that are just starting out with telehealth.

Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.