Bluestream Health vs NextGen Enterprise

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Our analysts compared Bluestream Health vs NextGen Enterprise based on data from our 400+ point analysis of Telemedicine Software, user reviews and our own crowdsourced data from our free software selection platform.

Bluestream Health Software Tool

Product Basics

Bluestream Health aims to streamline care delivery for hospitals and clinics by connecting patients with doctors seamlessly. It’s intuitive and robust telehealth platform integrates video calling with medical workflows to provide patients access to heath care. It enables providers and health care professionals to fulfill the ever evolving needs of patients.

Practices depend on it for appointment scheduling, billing, reminders and more. It provides remote access functionality to increase patient satisfaction.
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NextGen Enterprise helps multi- and single-specialty practices handle clinical and administrative tasks like appointment scheduling and revenue management. It provides practice management, charting, telehealth, a patient portal and analytics tools.

Its comprehensive features, specialty-specific content and scalable design make it a valuable asset for practices seeking to enhance their operational efficiency and improve patient outcomes.

Potential users should be aware of the initial setup and learning curve associated with implementation. Additionally, it doesn’t provide robust integrative capabilities.

Pricing is based on a subscription model, with costs varying depending on the practice size, number of users and specific features selected.

To explore other popular solutions that NextGen Enterprise offers, visit our NextGen Enterprise company page.

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$25 Monthly
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$600/Provider, Monthly
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Product Insights

  • Drive Operational Efficiency: With intuitive tools, streamline daily mundane tasks and increase overall productivity. Process medical billing and claims faster to optimize workflows.  
  • Avoid No-Shows: Reduce the number of no-shows considerably as patients have the freedom to book their own appointments according to their time.  
  • Improve Access: Access the website remotely from anywhere, anytime. Patients can also book appointments online 24/7. 
  • Increase Revenue: Boost the bottomline by improving productivity, optimizing processes and adding new services to provide fast and efficient care.  
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  • Streamline Note-Taking: Keith M. Nord, MD, an Orthopedic Hand Surgeon with Sports Orthopedics & Spine conducted between 1,500 and 2,000 visits after using “Ambient Assist” (AI-powered notetaking tool). He no longer faces a "massive stack of notes" at the end of each day, and can now leave the office by 5:00 pm, contributing to a better work-life balance and preventing burnout.
  • Improve Care Quality: Intuitive behavioral health templates allowed clinicians at Arizona Youth and Family Services (AYFS) to easily complete clinical tasks and record client encounters in detail, helping them streamline documentation process. The platform also provided real-time data, including cancellation and no-show rates, which allowed AYFS staff to monitor and address these issues.
  • Boost Financial Performance: Syracuse Community Health Center achieved a 20% improvement in net collections over 12 months and a 10% decline in gross denials. Additionally, their total A/R days decreased by more than 20% over 12 months, with total insurance A/R days averaging 26 days.
  • Increase Patient Engagement: OrthoTennessee, serving over 300,000 patients annually, quickly achieved a 68% patient enrollment rate after implementing NextGen PxP Portal.
  • Meet Regulatory Requirements: If you’re worried about keeping up with regulatory compliance, you can’t go wrong with NextGen Enterprise. According to our analysis, it scored 91 for platform security and compliance. The system helps you follow FHIR, HIPAA, HITECH, MIPS, Meaningful Use and ONC-ATCB standards.
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  • Appointment Scheduling: Allow patients to schedule their own appointments according to their availability. Accelerate the scheduling process and pave the way for more business.  
  • Medical Billing: Automate the billing process by accepting mobile and online payments. Avoid congested queues and process bills and claims quickly.  
  • Reminders: Increase patient satisfaction by sending timely reminders to patients before their appointments.  
  • Secure Data Storage: Stay compliant with government regulations and rules like HIPAA. Employ additional security measures to keep patient data protected. 
  • Online Forms: Avoid overwhelming paperwork by providing digital forms to patients. Streamline claims processing and medical billing with online forms.  
  • Video Conferencing: Connect doctors and patients over online videos. Provide them with the option to add other specialists, if need be.  
  • Secure Messaging: Offer secure, HIPAA-compliant messaging to patients so they can connect with physicians for minor queries and skip a trip to the care facility. 
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  • SOAP Notes: Record reasons to visit, social, family and diagnostic histories, vitals, physical exams, assessments/plans, and medications using the SOAP format. Use HPI (history of present illness) templates to document the patient's reason for visit, including onset, duration, severity, associated symptoms, and aggravating/relieving factors.
  • Templates: Use pre-built templates for patient visits, progress notes, procedures, patient intake, consent forms and letters. Tailor these or create new ones to perfectly fit your specific workflows.
  • Ambient Assist: Use smart AI technology to listen in on your patient conversations, capturing key information and automatically creating notes in your system.
  • Mobile App: Review and sign documents, view schedules and see high-level patient overviews (medications, allergies, past medical histories, etc.) Document patient visits using voice-to-text functionality. Save and prescribe frequently used medications with a few clicks.
  • Order Entry: Order labs, diagnostics and immunization from the CPOE bar on the patient’s chart. Click on order search to see your common orders.
  • Regulatory Reporting: Automate MIPS/MACRA data collection and reporting to demonstrate quality measures, improve outcomes and earn incentives. Collect and submit Uniform Data System (UDS) reports for FQHCs and eligible providers to track clinical quality measures and other HRSA-required data.
  • E-Prescribing: Launch the state-run Prescription Drug Monitoring Program (PDMP) database with a single click. Verify formulary coverage and benefits while writing the prescription. Initiate prior authorization requests directly from the prescribing window with pre-populated information. Securely transmit prescriptions to pharmacies nationwide through the Surescripts network.
  • Population Health: Collect patient data from EHRs, lab results, claims and health information exchanges. Use AGC, HCC or ASCVD risk algorithms to sort patients into different risk categories based on their health conditions, demographics and other factors. Analyze this data to look for anything that might be missing or doesn't quite add up. It could be a lab test that wasn't done, a prescription that wasn't filled or a recommended screening that was missed.
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Product Ranking

#45

among all
Telemedicine Software

#62

among all
Telemedicine Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Bluestream Health
NextGen Enterprise
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Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video Call And Messaging 50 64 78 20 64 100 86 100 100 64 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 59 reviews
Good User Sentiment 1475 reviews
82%
of users recommend this product

Bluestream Health has a 'great' User Satisfaction Rating of 82% when considering 59 user reviews from 1 recognized software review sites.

79%
of users recommend this product

NextGen Enterprise has a 'good' User Satisfaction Rating of 79% when considering 1475 user reviews from 4 recognized software review sites.

n/a
4.4 (17)
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3.7 (155)
4.12 (59)
4.0 (1264)
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3.9 (39)

Awards

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SelectHub research analysts have evaluated NextGen Enterprise and concluded it earns best-in-class honors for Document Management, Tele-consultation Scheduling, Telehealth Billing and Integrations.

Document Management Award
Tele-consultation Scheduling Award
Telehealth Billing Award
Integrations Award

Synopsis of User Ratings and Reviews

Simple and Easy to Use: Many users highlight the platform's intuitive design, making it easy for both patients and providers to navigate and use, even for those who are not tech-savvy.
Reliable and Stable: Users appreciate the platform's stability and reliability, with many reporting that they rarely experience technical issues or downtime during virtual visits.
Strong Customer Support: Bluestream Health is praised for its responsive and helpful customer support team, which is readily available to assist users with any questions or issues they may encounter.
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Improve Patient Care: Get access to complete and up-to-date patient records, including medical histories, allergies, medications and test results for data-driven and informed decision-making.
Streamline Routine Workflows: Automate scheduling, billing and documentation processes to reduce administrative burdens and free up time for patient care.
Enhance Medication Safety: Set automated alerts to check for drug interactions, allergies and dosage errors to significantly reduce adverse drug event risks.
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Reliability Issues: Users have reported experiencing technical glitches like dropped calls and poor video quality, which can be disruptive during crucial telehealth appointments.
Limited Features: Compared to competitors, Bluestream Health lacks some advanced features that are becoming increasingly standard in telemedicine, such as screen sharing or digital signature capabilities.
User Interface: Some users find the platform's interface less intuitive than other telehealth solutions, leading to a steeper learning curve for both practitioners and patients.
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Complex Implementation: Demands time and resources for implementation, customization and staff training.
High Initial Costs: Requires significant investment in software, hardware and training.
Dependence on Technology: Creates reliance on technology, which can be problematic during system downtimes or technical failures.
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Bluestream Health users praise its user-friendliness and robust features, particularly highlighting its seamless video conferencing capabilities and intuitive interface. For instance, one user emphasized the platform's ease of use, stating that "everything is self-explanatory." However, some users have reported technical issues, such as audio or video connectivity problems and slow loading times, especially on mobile devices or with unstable internet connections. One user recounted experiencing audio dropouts during calls due to incoming calls on their phone. Despite these drawbacks, users generally appreciate Bluestream Health's value, especially its free availability for certain users during the pandemic. Many consider it a viable alternative to Teladoc, particularly for smaller practices or individual practitioners seeking a cost-effective and easy-to-use telehealth solution. Bluestream Health appears best suited for healthcare providers who prioritize ease of use and affordability, particularly those who primarily conduct telehealth consultations from desktop computers with stable internet connections. Its straightforward interface and comprehensive features make it a practical choice for individual practitioners or smaller practices seeking a streamlined telehealth solution without the bells and whistles of more complex platforms.

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Our research analysts, after evaluating several solutions, awarded NextGen Enterprise with best-in-class honors for Insurance Payments Management, Medical Coding, Medical Billing Services, Notes and Templates, and Deployment Options.NextGen Enterprise provides EHR, practice management and patient experiene modules that support 2000 workflows and content for 30 specialties including cardiology, dental health, neurology, primary care and more.Intutive EHR tools make it easy for doctors and nurses to document patient visits. You can even use AI for note-taking. And with the mobile app, you can access patient info and chart on the go.The platform really shines when it comes to practice management. It automates a ton of time-consuming tasks like eligibility verification and billing, so your staff can focus on what really matters: patient care. Plus, the built-in analytics give practices valuable insights to improve efficiency and, ultimately, the bottom line.Patient engagement is also a key focus, with the NextGen PxP patient portal empowering patients to actively participate in their healthcare journey. They can schedule appointments, request refills, view test results and even message their doctors securely.One area that the system lacked was its integrative capabilities. It scored 77 in our analysis, lower than other popular products like athenahealth (93) and Cerner Ambulatory (88). That means you will need to connect barcode scanners, clinical decision support tools, prescription management systems and others via API.

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