Teladoc Health vs Curogram

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Our analysts compared Teladoc Health vs Curogram based on data from our 400+ point analysis of Telemedicine Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Teladoc Health is an online solution that connects health care professionals to patients via app, video and phone. Patients can receive prescriptions and medical attention online without visiting doctors in person. It provides services for overall wellbeing, acute illnesses and complex health care needs.

Patients can schedule a voice or video call with a certified doctor and complete a medical history form online. Doctors can use it to prescribe medication, except controlled substances, and get them electronically delivered to patients through pharmacies. Native mobile apps for iOS and Android help patients schedule online appointments from anywhere.
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Curogram is a comprehensive patient engagement platform designed to streamline workflows and enhance communication in healthcare practices of all sizes. This versatile software solution is particularly well-suited for healthcare providers seeking to optimize their operations, improve patient engagement, and reduce administrative burdens. Curogram offers a robust suite of features, including secure two-way texting, electronic patient forms, automated appointment reminders, telehealth capabilities, and online payment processing. These features are seamlessly integrated into a user-friendly interface accessible from various devices. While pricing starts at $49, it is recommended to contact SelectHub for a personalized pricing quote tailored to your specific requirements. Curogram stands out for its positive user experiences, with many highlighting its ease of use, comprehensive feature set, and reliable customer support.
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$89/Visit, Usage-Based
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$125 Monthly
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Product Insights

  • Follow Patient Journeys: Stay in loop of patients’ medical journeys, recording their clinical activity. Make informed decisions to provide better care according to their symptoms. 
  • Streamline Workflows: Optimize current clinical workflows by integrating automated systems. Increase patient satisfaction with faster and efficient diagnosis. 
  • Accessibility: Gain access to patients’ medical files quickly from anywhere, anytime. Help patients make informed decisions about their care plans. 
  • Provide Virtual Care: Empower physicians to expand their reach with video call software and provide quick care remotely. 
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  • Enhanced Patient Engagement: Curogram's user-friendly interface allows patients to easily schedule appointments, reducing no-shows and improving overall patient satisfaction.
  • Streamlined Workflow: By integrating with existing EHR systems, Curogram minimizes administrative tasks, allowing healthcare providers to focus more on patient care.
  • Secure Communication: The platform ensures HIPAA-compliant messaging, safeguarding patient information while facilitating seamless communication between patients and providers.
  • Telehealth Capabilities: Curogram supports video consultations, enabling healthcare providers to offer remote care, which is especially beneficial for patients in rural or underserved areas.
  • Automated Reminders: Automated appointment reminders via SMS and email help reduce missed appointments, ensuring better clinic efficiency and patient adherence to treatment plans.
  • Improved Patient Access: Patients can easily access their medical records and communicate with their healthcare providers, fostering a more transparent and collaborative care environment.
  • Cost Efficiency: By reducing the need for physical visits and streamlining administrative processes, Curogram helps healthcare practices save on operational costs.
  • Customizable Workflows: The software allows for tailored workflows to meet the specific needs of different medical practices, enhancing operational efficiency and patient care quality.
  • Real-Time Updates: Instant updates on appointment statuses and patient communications ensure that healthcare providers are always informed and can respond promptly.
  • Patient Convenience: Patients can book, reschedule, or cancel appointments online at their convenience, leading to higher satisfaction and better adherence to medical advice.
  • Data Analytics: Curogram provides actionable insights through data analytics, helping healthcare providers make informed decisions to improve patient outcomes and practice performance.
  • Reduced Administrative Burden: By automating routine tasks such as appointment scheduling and reminders, Curogram allows administrative staff to focus on more critical tasks.
  • Enhanced Collaboration: The platform facilitates better coordination among healthcare team members, ensuring that everyone is on the same page regarding patient care plans.
  • Scalability: Curogram can easily scale to accommodate the growing needs of a healthcare practice, making it a sustainable solution for long-term use.
  • Patient Feedback Integration: The system allows for the collection of patient feedback, which can be used to continuously improve service quality and patient satisfaction.
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  • Secure Video: Connect with patients using secure, HIPAA-compliant video calls to hold appointments remotely. 
    • Connect Embedded: Embed video functions directly into a provider’s EHR and other third-party applications to seamlessly incorporate video communication into an existing workflow. 
  • User Dashboard: View and customize the components of a single provider’s virtual health care platform in a single place. 
    • Patient Queue: See when patients check in for appointments. Set filters to prioritize patient appointments. 
    • Daily Snapshot: View a snapshot of a particular day’s scheduled appointments, meetings and events. 
  • Modules: Customize workflow modules to view a patient’s continuous health care progress in a single place. Combine modules to further customize workflows. 
    • Intake: Take the patient intake process online with customized forms. Automate the process with self-check-in services. 
    • Coordinator: Access communications in real time to stay connected with patients and colleagues. Receive notifications for scheduled and on-demand appointments, including locations — whether online or in person. 
    • Smart Notes: Take notes and document patient information during virtual visits. Connect smart notes to an EHR system to keep patient information together and accessible from anywhere. 
    • Imaging: Securely store images, such as X-rays, alongside patient records. Use the enterprise viewer to access images across a health care network. 
    • Analytics: Access data related to patients, clinical outcomes and finances in real time. 
  • Cloud-based: Connect and store health care records online so they’re accessible from anywhere, anytime. 
  • Scheduling: Incorporate online scheduling into an existing workflow. Allow patients to virtually schedule appointments or request on-demand care. 
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  • Two-Way Text Messaging: Facilitates real-time communication between patients and healthcare providers, enhancing engagement and responsiveness.
  • HIPAA-Compliant Video Conferencing: Ensures secure and private virtual consultations, adhering to stringent healthcare privacy regulations.
  • Automated Appointment Reminders: Reduces no-show rates by sending timely reminders via SMS or email to patients.
  • Patient Self-Scheduling: Empowers patients to book their own appointments through an intuitive online portal, streamlining the scheduling process.
  • Integrated EHR/EMR Systems: Seamlessly connects with existing Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems for efficient data management.
  • Customizable Intake Forms: Allows practices to create and distribute tailored digital forms for patient information collection prior to appointments.
  • Telehealth Billing Integration: Simplifies the billing process by integrating with various billing systems and supporting telehealth-specific billing codes.
  • Multi-Language Support: Accommodates a diverse patient population by offering interfaces and communication options in multiple languages.
  • Patient Queue Management: Organizes and prioritizes patient appointments, ensuring a smooth and orderly flow of virtual consultations.
  • Secure Document Sharing: Enables the exchange of medical documents and images between patients and providers within a secure environment.
  • Analytics and Reporting: Provides detailed insights into practice performance, patient engagement, and appointment metrics through comprehensive reports.
  • Customizable Branding: Allows practices to personalize the platform with their own branding elements, maintaining a consistent professional image.
  • 24/7 Customer Support: Offers round-the-clock assistance to address any technical issues or inquiries, ensuring uninterrupted service.
  • Mobile App Accessibility: Provides a user-friendly mobile application for both patients and providers, facilitating on-the-go access to telehealth services.
  • Group Telehealth Sessions: Supports multi-participant video calls, enabling group therapy sessions or family consultations.
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Product Ranking

#11

among all
Telemedicine Software

#21

among all
Telemedicine Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video Call And Messaging 100 100 93 80 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Poor User Sentiment 99 reviews
Excellent User Sentiment 79 reviews
51%
of users recommend this product

Teladoc Health has a 'poor' User Satisfaction Rating of 51% when considering 99 user reviews from 3 recognized software review sites.

100%
of users recommend this product

Curogram has a 'excellent' User Satisfaction Rating of 100% when considering 79 user reviews from 2 recognized software review sites.

1.4 (5)
n/a
2.6 (65)
4.98 (39)
2.7 (29)
5.0 (40)

Awards

SelectHub research analysts have evaluated Teladoc Health and concluded it earns best-in-class honors for Document Management and Mobile Capabilities.

Document Management Award
Mobile Capabilities Award

Curogram stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Convenience: Users appreciate the ability to access healthcare from the comfort of their own homes, eliminating the need to travel to a doctor's office or clinic. This is particularly beneficial for individuals with mobility issues, busy schedules, or those residing in remote areas with limited healthcare options.
Cost-Effectiveness: Teladoc Health often presents a more affordable alternative to traditional in-person medical visits, especially for individuals with high-deductible health plans or those without insurance. The platform's transparent pricing structure allows users to understand the costs upfront, avoiding unexpected medical bills.
Wide Range of Services: Teladoc Health offers a comprehensive selection of healthcare services, encompassing non-emergency medical care, mental health support, and dermatology consultations. This diverse range of services caters to various healthcare needs, providing users with a convenient one-stop solution.
Accessibility: Teladoc Health's services are available 24/7, ensuring that users can access medical care whenever needed, even outside of regular office hours or on weekends. This accessibility is particularly valuable for addressing urgent healthcare concerns or managing chronic conditions that require ongoing monitoring.
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User-Friendly Interface: Curogram is known for its intuitive design, which makes it easy for both healthcare providers and patients to use.
Efficient Communication: The platform offers robust tools for patient communication, including HIPAA-compliant texting and automated appointment reminders, which can enhance patient engagement and reduce no-shows.
Seamless Integration: Curogram integrates smoothly with existing medical systems, such as electronic health records (EHRs), streamlining workflows and improving data exchange.
Streamlined Operations: The platform simplifies various administrative tasks, including appointment scheduling, patient check-ins, and telehealth consultations, allowing healthcare providers to focus on patient care.
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Limited Scope of Care: The platform may not be suitable for urgent medical issues or complex diagnoses requiring in-person examinations or specialized equipment.
Technical Issues: Connectivity problems or glitches with the platform can disrupt appointments and hinder the quality of care.
Wait Times: Depending on doctor availability and demand, patients may experience significant wait times for appointments.
Insurance Coverage: While Teladoc accepts many insurance plans, coverage and out-of-pocket costs can vary, potentially limiting accessibility for some patients.
Continuity of Care: Establishing ongoing relationships with specific doctors can be challenging, potentially impacting the continuity of care for patients with chronic conditions or complex medical histories.
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Technical Issues: Some users reported encountering occasional technical glitches with the platform.
Limited Advanced Features: A subset of users expressed a desire for the platform to incorporate more advanced features.
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Teladoc Health, a prominent player in this space, has attracted a range of user feedback, offering valuable insights into its strengths and weaknesses. Users frequently commend Teladoc Health for its accessibility and user-friendly interface. The ability to connect with healthcare professionals remotely through video conferencing, chat, or phone calls resonates with individuals seeking convenient care options. This is particularly beneficial for those residing in remote areas with limited access to in-person medical services or those with mobility issues. Teladoc Health's extensive network of doctors further enhances its appeal, as users often report ease in finding available physicians. However, Teladoc Health is not without its drawbacks. A recurring concern among users is the cost associated with the service. The pricing structure, which may involve subscription fees or per-consultation charges, can be a deterrent for budget-conscious individuals. Additionally, while Teladoc Health boasts a large network of doctors, availability can vary depending on location and specialty. Some users have expressed frustration with longer wait times or difficulty finding specialists within their network. In comparison to competitors like Amwell and Doctor on Demand, Teladoc Health distinguishes itself through its comprehensive range of services, encompassing primary care, mental health support, and chronic condition management. This breadth of offerings caters to diverse healthcare needs, making it a suitable choice for individuals seeking a holistic virtual care solution. Considering its strengths and weaknesses, Teladoc Health emerges as an ideal option for individuals prioritizing convenience and accessibility in their healthcare experience. Its user-friendly platform and extensive network of doctors make it particularly well-suited for those with busy schedules, limited mobility, or residing in underserved areas. However, individuals with cost constraints or requiring specialized care may need to explore alternative options or carefully evaluate the financial implications before committing to Teladoc Health.

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Is Curogram the cure for all your telehealth woes? User reviews from the last year suggest it might just be the right prescription for many practices. Curogram receives high praise for its user-friendly interface, which, as one reviewer noted, is "exactly like texting a patient from our office." This intuitive design minimizes the learning curve for new staff and allows healthcare providers to focus on patient care rather than wrestling with complicated software. Curogram's robust communication tools, including appointment reminders and secure messaging, streamline patient interactions and reduce the need for time-consuming phone calls, a significant advantage in today's fast-paced healthcare environment. However, some users have reported occasional hiccups with the platform's integration with other systems, highlighting the importance of seamless data exchange in a healthcare setting. Despite these minor drawbacks, Curogram stands out for its affordability and comprehensive suite of features, making it a practical choice for practices of all sizes looking to enhance their telehealth capabilities and deliver a smoother patient experience.

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