When I Work vs Jibble

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Our analysts compared When I Work vs Jibble based on data from our 400+ point analysis of Time and Attendance Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.

It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.

Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.

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Jibble is a cloud-based solution designed to help businesses manage their workforces. Organizations can record their employees’ working hours using timesheets on a daily, weekly or monthly basis, approve entries or export data for future use. Improve billable hours by simplifying processes and promoting workplace efficiency.

Managers can access attendance logs from anywhere with its mobile applications for Android and iOS devices. Track employee productivity for performance reviews and get outlines of weekly timesheets on email. An administrator panel can be leveraged to monitor activities and project status for specific clients. It lets management closely track team performance using timesheets and reports. They can also monitor tasks assigned to individual employees and their completion status, using its quick view.

Staff can log in and out of the workplace using their mobile phones, tablets or web browser. It offers a smart bot for Microsoft Teams and Slack users to clock in and out with a single click. The number of hours worked by employees is accurately computed along with activities, notes and GPS locations. It keeps managers updated with employee data, which is available online. It allows employees to download and manage their timesheets used for payroll calculations.
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$2.50/User, Monthly
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Tailored to your specific needs
$2.49/User, Monthly, Freemium
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Top-Ranked Scheduling Solution: When I Work stands out as a leader in employee scheduling, with an analyst rating of 85 in our research. This puts it alongside industry heavyweights like Deputy (87) and 7Shifts (86). It offers a comprehensive set of features, including scheduling, time tracking and team communications, all of which are ready to use immediately, reducing setup time.
  • Effortless Shift Management: Our research shows that When I Work offers 96% of tools for creating and managing employee shifts out-of-the-box. These include everything from creating recurring shift templates and customizing layouts to features like open shift bidding and automatic vacant shift assignment. You can also add feedback, task notes, swap shifts and receive automated reminders.
  • Powerful Mobile App: The mobile app keeps everything you need for streamlined scheduling at your fingertips. It offers mobile scheduling, time tracking, geofencing, customizable push notifications and built-in chat for easy team communication.
  • Seamless Integrations: When I Work scored 92 for integrations in our analysis, effortlessly connecting with a wide range of business tools. These include accounting solutions like QuickBooks Online, Google and Apple Calendars, HR and payroll software like Rippling and Gusto, Square POS systems, and integration platforms as a service (iPaaS) such as Zapier and Tray.io.
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  • Easy-to-Use: Follow Jibble’s set-up wizard for easy installation. Staff can log in and out of the workplace with a single click, and its knowledge bank contains several reference articles to get started. 
  • Fully Customizable: Administrators can customize it to suit their unique workflows and processes. Create custom views, fields, calculations, objects and rules. Offers customizable modules to monitor employee work time effectively. The free basic version can be upgraded with various modules. 
  • Curbs Buddy Punching: Rein in buddy punching by leveraging shared GPS locations and activating facial recognition. Location tracking ensures that staff punch in from the location they are supposed to, and photo verification helps curb logging in for others. 
  • Affordable: Jibble charges by the number of active users per month, making it an affordable option for businesses with a fluctuating workforce. 
  • Integrations: Offers integrations with payroll solutions to manage billings and employee salaries. Integrate with popular HRMS, finance and CRMS solutions using IST connectors to seamlessly complete workflows. APIs allow integration with objects, data and logic from other applications. It also integrates with collaboration tools like Microsoft Teams and Slack while letting employees punch in and out of the workplace using Jibble bot. 
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  • Employee Scheduling: Create work schedules in one click based on employee availability and eligibility. View team availability, manage time off and track shift trades from one place. Allow employees to pick up and trade shifts while boosting workplace efficiency and productivity. Schedule multiple teams across job sites while preventing unnecessary overtime.
  • Time and Attendance: Track attendance, time off and breaks while turning any internet-connected device into an online time clock. Integrate schedules to control costs while applying pay rules. Implement an online time clock with a GPS facility for uniform clock-ins and outs across devices. Let remote employees log in and out using any device while receiving attendance data in real time.
  • Timesheets: Record weekly attendance changes into timesheets while setting differential pay rates for multiple positions. Monitor labor costs while auditing time records with labor distribution reports. Audit and approve timesheets from mobile or desktop while preventing overtime before it happens. Configure paid and unpaid breaks on schedule and time clock.
  • Shift Planning: Plan, swap and approve shifts using a mobile or desktop while empowering teams to collaborate on schedules. Ensure cost-effective shift coverage while creating schedules that work for the entire team.
  • Scalability: Start with a single team or location and scale to multiple teams across geographical locations as per business growth. Schedule multiple teams across various job sites.
  • Push Notifications: Send important messages to the entire staff in one go. Employees get email and text alerts for missed logins or outs. Notify all employees when you update or create new schedules.
  • Geo Check-In: Use GPS tracking and live map views to ensure that employees log in from their designated job sites. Monitor field staff’s real-time location, eliminating the need for employees to update their locations constantly in the office.
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  • Automated Timesheets: Jibble lets administrators log in anytime and monitor their team members’ activities and time spent to complete a specific task. Track the number of hours employees need to complete their assigned tasks, and when they started or finished their work. Generate automated timesheets for every employee along with deductions and overtime computations to simplify payroll calculations. 
  • Team Statistics: Employers get daily or weekly updates on their team’s behavior and activities. Managers can receive details on tasks completed by employees, project status and overtime hours delivered to their inbox. Detailed statistics of an individual employee can be obtained for performance reviews. 
  • Detailed Reporting: Gain useful insights into billable hours. Generate detailed reports for invoicing purposes and to measure team performance. Actionable insights help filter reports by employees or date ranges and measure business productivity. 
  • Scheduling: Scheduling tools aren’t available in its basic, free version. Create a multitude of work schedules — fixed daily timings, fixed hours daily and flexible hours weekly. Assign break limits and overtime rules to each schedule and employee. Add a default or customized list of national holidays to schedules. 
  • Boosts Accountability: Jibble simplifies logging in and out of the workplace, which can be done through its website, time clock kiosk, mobile application or smart bot integration with Microsoft Teams and Slack. Activate location-based time tracking for mobile teams and field workers. Automated reminders notify forgetful employees to clock their work hours. Timesheets with attendance logs can be generated on a daily, weekly or monthly basis. Monitor time spent per task or project to understand how employees spend their workdays. 
  • Budgeting: Jibble can export time data to payroll applications for computation of employee salaries. Control labor costs with predictions for the number of employees required to meet anticipated demand. Examine employee data to create baselines for an optimal workforce. 
  • Collaboration: Managers can access staff attendance logs and timesheets from anywhere using Jibble’s mobile application. Activate time clocking by task completion to monitor project progress. Built-in text and email functionalities foster communication with team members and the submission of leave requests. 
  • Employee Self-Service: It offers employee self-service portals for staff to access their updated schedules and request changes. Employees can submit leave and time-off requests, indicate availability and work preferences. 
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Product Ranking

#12

among all
Time and Attendance Software

#46

among all
Time and Attendance Software

Find out who the leaders are

Analyst Rating Summary

79
62
83
25
78
93
98
41
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Employee Scheduling
Mobile Capabilities
Dashboards & Reporting
Integrations & Extensibility
Time Tracking

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

When I Work
Jibble
+ Add Product + Add Product
Compliance Dashboards & Reporting Employee Scheduling Leave & Absence Management Mobile Capabilities Platform Capabilities Project Tracking Time Clocks Time Tracking 83 78 98 80 89 84 81 41 75 25 93 41 10 66 43 81 64 92 0 25 50 75 100
83%
0%
17%
0%
0%
100%
78%
0%
22%
100%
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100%
0%
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44%
0%
56%
80%
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20%
10%
0%
90%
86%
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14%
64%
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36%
86%
0%
14%
43%
0%
57%
83%
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17%
83%
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17%
40%
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60%
60%
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40%
75%
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25%
92%
0%
8%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

63%
0%
37%
88%
0%
12%

User Sentiment Summary

Excellent User Sentiment 1454 reviews
Excellent User Sentiment 345 reviews
90%
of users recommend this product

When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.

95%
of users recommend this product

Jibble has a 'excellent' User Satisfaction Rating of 95% when considering 345 user reviews from 1 recognized software review sites.

5.0 (11)
n/a
4.4 (286)
n/a
n/a
4.76 (345)
4.5 (1093)
n/a
4.4 (64)
n/a

Awards

SelectHub research analysts have evaluated When I Work and concluded it earns best-in-class honors for Compliance. When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Compliance Award

SelectHub research analysts have evaluated Jibble and concluded it earns best-in-class honors for Integrations & Extensibility. Jibble stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integrations & Extensibility Award

Synopsis of User Ratings and Reviews

Intuitive and Efficient: Users appreciate the user-friendly interface and comprehensive features that centralize managing all scheduling needs from a single app.
Prompt Customer Support: Users report getting timely and helpful assistance from the vendor’s support team through live chat and email.
Enhanced Employee Experience: The app boosts staff productivity by offering them flexible tools to control their work schedules.
Improved Integration and Accessibility: Most users have had a positive experience connecting the platform with other necessary third-party tools.
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Facial Recognition: Facial recognition technology allows for quick and accurate clock-ins, eliminating the need for manual time tracking.
GPS Tracking: GPS tracking capabilities enable businesses to monitor employee locations and ensure accountability, especially for remote or field-based teams.
Timesheet Approvals: Streamlined timesheet approval processes allow managers to efficiently review and approve employee hours, reducing administrative burdens.
Project Tracking: Jibble's project tracking features enable businesses to allocate employee time to specific projects, providing insights into project costs and resource allocation.
Payroll Integration: Integration with payroll systems simplifies payroll processing by automatically transferring employee hours and earnings data, reducing manual data entry and potential errors.
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Pricing and Transparency Issues: Users have complained about the vendor’s pricing practices, which include hidden costs and a lack of clear information before signing up.
App Glitches: Users reported issues with iPhone and Android apps, particularly with tasks like staff punch-ins and location tracking using the phone’s GPS.
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Limited Functionality in Free Plan: The free plan lacks essential features like timesheet approvals, project time tracking, and integrations, making it unsuitable for businesses with even moderate time and attendance tracking needs.
Facial Recognition Issues: Facial recognition, a key feature for touchless clock-in, has been reported as unreliable by some users, leading to frustration and potential inaccuracies in time tracking.
Mobile App Limitations: The mobile app's functionality is restricted compared to the web version, hindering on-the-go time management for employees and supervisors.
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According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.

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Navigating the realm of time and attendance software can feel like searching for a needle in a haystack, but Jibble appears to stand out from the crowd, according to user feedback. Reviewers consistently praise Jibble's user-friendly interface, highlighting its intuitive design and ease of setup. One user, from a legal services firm with 201-500 employees, described the platform as "incredibly easy to navigate and understand," emphasizing the clean layout and clearly labeled features. This ease of use is crucial for businesses seeking a time and attendance solution that can be quickly adopted by employees without extensive training or technical expertise. Jibble's flexibility also receives high marks from users. The software caters to businesses of all sizes and offers customization options to meet specific needs. While some reviewers note that the customization options could be more extensive, the platform's ability to adapt to various workflows is a significant advantage. For instance, a user from a computer software company with 51-200 employees mentioned using Jibble daily for over two years and appreciated its adaptability to their evolving requirements. This flexibility ensures that Jibble can grow alongside a business, accommodating changing needs and processes. Jibble seems well-suited for businesses of all sizes seeking a user-friendly and adaptable time and attendance solution. Its intuitive interface, customization options, and scalability make it a valuable tool for streamlining workforce management and enhancing productivity. However, potential users should carefully evaluate their specific customization requirements to ensure that Jibble aligns with their needs. As with any software, exploring available options and considering factors such as budget and desired features is essential before making a decision.

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Screenshots

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