When I Work vs Tmetric

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Our analysts compared When I Work vs Tmetric based on data from our 400+ point analysis of Time and Attendance Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.

It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.

Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.

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TMetric is a web-based timekeeping platform. It offers an integrated solution for time tracking, employee management, project management and task tracking. Compatible with many top existing platforms, it also provides tools for any business/HR department. It increases activity, idle tracking and remote-work functionality. Ultimately, this helps employee productivity from anywhere.
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$2.50/User, Monthly
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Tailored to your specific needs
$7 Monthly
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Top-Ranked Scheduling Solution: When I Work stands out as a leader in employee scheduling, with an analyst rating of 85 in our research. This puts it alongside industry heavyweights like Deputy (87) and 7Shifts (86). It offers a comprehensive set of features, including scheduling, time tracking and team communications, all of which are ready to use immediately, reducing setup time.
  • Effortless Shift Management: Our research shows that When I Work offers 96% of tools for creating and managing employee shifts out-of-the-box. These include everything from creating recurring shift templates and customizing layouts to features like open shift bidding and automatic vacant shift assignment. You can also add feedback, task notes, swap shifts and receive automated reminders.
  • Powerful Mobile App: The mobile app keeps everything you need for streamlined scheduling at your fingertips. It offers mobile scheduling, time tracking, geofencing, customizable push notifications and built-in chat for easy team communication.
  • Seamless Integrations: When I Work scored 92 for integrations in our analysis, effortlessly connecting with a wide range of business tools. These include accounting solutions like QuickBooks Online, Google and Apple Calendars, HR and payroll software like Rippling and Gusto, Square POS systems, and integration platforms as a service (iPaaS) such as Zapier and Tray.io.
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  • Enhanced Productivity: TMetric helps teams and individuals focus on tasks by providing clear insights into how time is spent, enabling prioritization and eliminating time-wasting activities.
  • Accurate Billing: By tracking every minute accurately, TMetric ensures clients are billed correctly, fostering trust and transparency in business relationships.
  • Better Project Management: With its ability to monitor deadlines, budgets, and project progress, TMetric streamlines project management, making it easier to deliver projects on time and within budget.
  • Improved Team Collaboration: TMetric facilitates seamless collaboration among team members by providing a shared view of tasks and timelines, ensuring everyone is aligned and working towards common goals.
  • Insightful Reports: The software generates detailed reports on time allocation and project progress, offering valuable insights for strategic decision-making and productivity improvements.
  • Flexible Time Tracking: Whether you prefer manual time entries or automatic tracking, TMetric offers flexibility, catering to different working styles and preferences.
  • Cost Control: By providing a clear overview of where time and resources are spent, TMetric helps businesses identify areas of inefficiency, allowing for better cost management and allocation.
  • Enhanced Employee Satisfaction: TMetric's fair and transparent approach to time tracking can lead to higher employee satisfaction, as it recognizes and rewards hard work and dedication.
  • Seamless Integrations: With its ability to integrate with a wide range of tools and platforms, TMetric simplifies workflows, reducing the need for manual data entry and increasing efficiency.
  • Customizable Features: TMetric offers customizable features such as billable rates, project budgets, and time off management, allowing businesses to tailor the tool to their specific needs.
  • Remote Work Friendly: Designed for the modern workforce, TMetric supports remote work by enabling teams to stay connected and productive, regardless of their physical location.
  • Regulatory Compliance: TMetric helps businesses comply with labor laws and regulations by accurately tracking work hours and ensuring that employees are compensated for overtime.
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  • Employee Scheduling: Create work schedules in one click based on employee availability and eligibility. View team availability, manage time off and track shift trades from one place. Allow employees to pick up and trade shifts while boosting workplace efficiency and productivity. Schedule multiple teams across job sites while preventing unnecessary overtime.
  • Time and Attendance: Track attendance, time off and breaks while turning any internet-connected device into an online time clock. Integrate schedules to control costs while applying pay rules. Implement an online time clock with a GPS facility for uniform clock-ins and outs across devices. Let remote employees log in and out using any device while receiving attendance data in real time.
  • Timesheets: Record weekly attendance changes into timesheets while setting differential pay rates for multiple positions. Monitor labor costs while auditing time records with labor distribution reports. Audit and approve timesheets from mobile or desktop while preventing overtime before it happens. Configure paid and unpaid breaks on schedule and time clock.
  • Shift Planning: Plan, swap and approve shifts using a mobile or desktop while empowering teams to collaborate on schedules. Ensure cost-effective shift coverage while creating schedules that work for the entire team.
  • Scalability: Start with a single team or location and scale to multiple teams across geographical locations as per business growth. Schedule multiple teams across various job sites.
  • Push Notifications: Send important messages to the entire staff in one go. Employees get email and text alerts for missed logins or outs. Notify all employees when you update or create new schedules.
  • Geo Check-In: Use GPS tracking and live map views to ensure that employees log in from their designated job sites. Monitor field staff’s real-time location, eliminating the need for employees to update their locations constantly in the office.
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  • Complete Time Management: Track time with web-integrated start-and-stops, entry tags, types of work and task descriptions. Keep an accurate record with manual changes, batch editing, timeline visualization and merging multiple time entries. Measure activity and productivity using idle time alerts and screenshots. 
    • Access Restrictions: Limit the ability to manipulate time entry to selected administrators and personnel. Lock timesheets and timelines from edits. 
  • Billing/Invoicing: Utilize integrated project management budget and billable hours projection to manage out-of-budget invoicing. Assign different rates to workspaces or projects and compare projected billable hours with accrued billable hours per project. 
  • Project Management: Streamline complex processes with timelines, project history, forecasting and itemized task breakdowns for public and private projects. Adjust for billable hours and track recurring budgets and invoicing. 
  • Team Management: Oversee employee activity and team performance with reports grouped by team, project and billable time. Oversee PTO requests, sick leave and work attendance with management and email notifications. 
  • Task Management: Stay on track with real-time workflow overviews using task history, to-do lists and deadlines. Prioritize pressing activities with time estimates. 
  • Reporting: Analyze company data with built-in activity reporting, individualized employee reports, log-ins and app usage. Bookmark and export reports into CSV and PDF documents for sharing. 
  • App Integrations: Simplify implementation with compatibility with most major browsers and desktop applications. Synch time entries with project management and account systems like Quickbooks. 
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Product Ranking

#12

among all
Time and Attendance Software

#77

among all
Time and Attendance Software

Find out who the leaders are

Analyst Rating Summary

79
55
83
17
78
87
98
23
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Employee Scheduling
Mobile Capabilities
Project Tracking
Dashboards & Reporting
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

When I Work
Tmetric
+ Add Product + Add Product
Compliance Dashboards & Reporting Employee Scheduling Leave & Absence Management Mobile Capabilities Platform Capabilities Project Tracking Time Clocks Time Tracking 83 78 98 80 89 84 81 41 75 17 87 23 60 34 86 100 11 74 0 25 50 75 100
83%
0%
17%
0%
0%
100%
78%
0%
22%
89%
0%
11%
100%
0%
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22%
0%
78%
80%
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20%
60%
0%
40%
86%
0%
14%
36%
0%
64%
86%
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14%
86%
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14%
83%
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17%
100%
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40%
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10%
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90%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

63%
0%
37%
63%
0%
37%

User Sentiment Summary

Excellent User Sentiment 1454 reviews
Excellent User Sentiment 595 reviews
90%
of users recommend this product

When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.

91%
of users recommend this product

Tmetric has a 'excellent' User Satisfaction Rating of 91% when considering 595 user reviews from 4 recognized software review sites.

5.0 (11)
n/a
4.4 (286)
4.6 (101)
n/a
4.53 (246)
4.5 (1093)
4.5 (243)
4.4 (64)
4.4 (5)

Awards

SelectHub research analysts have evaluated When I Work and concluded it earns best-in-class honors for Compliance. When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Compliance Award

SelectHub research analysts have evaluated Tmetric and concluded it earns best-in-class honors for Project Tracking. Tmetric stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Project Tracking Award

Synopsis of User Ratings and Reviews

Intuitive and Efficient: Users appreciate the user-friendly interface and comprehensive features that centralize managing all scheduling needs from a single app.
Prompt Customer Support: Users report getting timely and helpful assistance from the vendor’s support team through live chat and email.
Enhanced Employee Experience: The app boosts staff productivity by offering them flexible tools to control their work schedules.
Improved Integration and Accessibility: Most users have had a positive experience connecting the platform with other necessary third-party tools.
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Simple time tracking: Users find TMetric's interface intuitive and easy to use for tracking work hours, whether through a timer or manual entry.
Detailed reporting: The platform offers comprehensive reports that provide insights into time spent on projects, tasks, and clients, which helps with productivity analysis and client billing.
Seamless integrations: TMetric integrates with various popular project management and productivity tools, streamlining workflows and centralizing data.
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Pricing and Transparency Issues: Users have complained about the vendor’s pricing practices, which include hidden costs and a lack of clear information before signing up.
App Glitches: Users reported issues with iPhone and Android apps, particularly with tasks like staff punch-ins and location tracking using the phone’s GPS.
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Limited Offline Functionality: The time-tracking capabilities of the mobile app are restricted when offline, potentially causing inconvenience for users who frequently work in areas with limited internet connectivity.
Integrations and Features: The range of integrations and features offered by TMetric may not be as extensive as those provided by some competitors, potentially limiting its suitability for businesses with complex workflows or specific software requirements.
Usability Challenges: Some users have reported encountering challenges with the user interface, finding it to be less intuitive or user-friendly compared to alternative time-tracking solutions.
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According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.

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Is Tmetric a time tracking solution that really makes the grade, or does it fall short? Tmetric is a web-based timekeeping platform that offers an integrated solution for time tracking, employee management, project management, and task tracking. Users praise Tmetric for its ability to improve productivity and accountability, particularly for remote teams. Its intuitive interface and comprehensive reporting features provide valuable insights into work patterns, leading to increased efficiency. However, some users have reported timekeeping errors due to the software recording idle time even when actively working. Additionally, occasional bugs and glitches have been reported, which can be frustrating for users. Tmetric's strengths lie in its comprehensive suite of features, user-friendly interface, and robust reporting capabilities. Its ability to integrate with various platforms makes it a versatile solution for businesses of all sizes. However, its weaknesses include occasional timekeeping errors and the presence of bugs. Compared to competitors like Time Doctor, Tmetric offers a more affordable and streamlined experience, but it may lack some of the advanced features found in Time Doctor, such as screenshot monitoring. Overall, Tmetric is best suited for businesses and individuals looking for a user-friendly and affordable time tracking solution with robust reporting features. It is particularly well-suited for remote teams and businesses that require detailed insights into employee productivity and project progress.

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Screenshots

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