Our analysts compared When I Work vs Tmetric based on data from our 400+ point analysis of Time and Attendance Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
among all Time and Attendance Software
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
Tmetric has a 'excellent' User Satisfaction Rating of 91% when considering 595 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated When I Work and concluded it earns best-in-class honors for Compliance. When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
SelectHub research analysts have evaluated Tmetric and concluded it earns best-in-class honors for Project Tracking. Tmetric stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
Is Tmetric a time tracking solution that really makes the grade, or does it fall short? Tmetric is a web-based timekeeping platform that offers an integrated solution for time tracking, employee management, project management, and task tracking. Users praise Tmetric for its ability to improve productivity and accountability, particularly for remote teams. Its intuitive interface and comprehensive reporting features provide valuable insights into work patterns, leading to increased efficiency. However, some users have reported timekeeping errors due to the software recording idle time even when actively working. Additionally, occasional bugs and glitches have been reported, which can be frustrating for users. Tmetric's strengths lie in its comprehensive suite of features, user-friendly interface, and robust reporting capabilities. Its ability to integrate with various platforms makes it a versatile solution for businesses of all sizes. However, its weaknesses include occasional timekeeping errors and the presence of bugs. Compared to competitors like Time Doctor, Tmetric offers a more affordable and streamlined experience, but it may lack some of the advanced features found in Time Doctor, such as screenshot monitoring. Overall, Tmetric is best suited for businesses and individuals looking for a user-friendly and affordable time tracking solution with robust reporting features. It is particularly well-suited for remote teams and businesses that require detailed insights into employee productivity and project progress.
WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...