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AscendTMS vs Freight Club

Last Updated: November 18th, 2024

Our analysts compared AscendTMS vs Freight Club based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

AscendTMS is cloud transport management software for businesses of all sizes. It helps shippers, carriers, and brokers manage loads, routes and dispatching. The user-friendly interface features GPS tracking from any device. It simplifies logistics processes by providing shipment creation and carrier selection. It lets managers track, dispatch and process payments.

The platform doesn't require upfront, license or support fees. Users value the solution because it's easy to use and affordable. It offers free training and support. Reviewers also like the free tracking and integration with popular accounting tools.

The free plan suits teams under three users and has functions like shipment management, carrier selection and tracking. For larger teams, the premium plan costs $99 per user per month. It also offers a 30-day free trial of the premium plan.

Freight Club is a multi-carrier freight shipment platform that offers competitive pricing, carrier and service optimization, and detailed shipment tracking. The vendor provides real-time freight quotes for efficient fleet monitoring. It also helps select carriers and assigns appropriate work by choosing the optimal partner from an extensive carrier network based on size, durability and previous work records.

The vendor provides LTL, ground and parcel shipping, full truckload shipping, white glove delivery services, freight claim management services and shipping insurance services. It helps reduce damages and claims with analytics matching SKUs to carriers with the lowest damage rate.

$99/User, Monthly

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Undisclosed

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Small

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24/7 Live Support

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Product Insights

Access for Free: Sign up to try the various features and tools without credit cards, contracts or deals. AscendTMS has a special pricing design. It offers a free plan, mainly for smaller teams. The paid plan is also reasonably priced per user, making it a competitive option.
Improve Decision-Making: Use GPS tracking and data analysis to get useful insights that support carrier, pricing and route planning decisions. These insights can improve processes and make them more efficient.
Minimize Errors: Give employees custom access to information based on their roles. This helps simplify tasks and ensures everyone knows what they need to do. Managing user roles can reduce the chances of errors and make operations more efficient.
Report Taxes: File IFTA taxes with the click of a button, and the app does all the heavy lifting. AscendTMS records where businesses bought fuel, their routes, miles through each state and the tax rates. The manual adjustment mode lets managers import fuel card data. The system then calculates the exact IFTA tax for each state.
Save Time: Boost ROI by automating load postings, driver tasks and payroll calculation. Managers can save planning and analysis time with fewer tasks to handle.
Gain Visibility: Manage and track freight using one platform. It lets companies create loads and pick carriers. Real-time visibility into the supply chain improves efficiency.

Reduce Costs: Reduce overage fees on packages close to parcel limitations. Reduce overage fees on returns for parcels at risk of being considered LTL when repackaged and shipped by the end consumer. Receive savings compared to standard carrier liability coverage while avoiding common fine print restrictions using shipping insurance.
Improve Customer Experience: Offer additional delivery services like white glove delivery that comes with other services like item delivery and assembly or package removal.
Support Sustainable Solutions: Reduce carbon emissions by sharing space with other shipments. Offset emissions with the free carbon offsetting program.
Elevate Branding: Elevate consumer experiences and the overall brand image using white glove delivery. Build white glove services into pricing to provide the best delivery experience by default and develop good customer relationships.
Provide More Options at Checkout: Make the brand more competitive online and increase sales by providing multiple delivery options.
Ship Small Packages: Ship small packages faster and at lower costs than other freight methods like LTL and FTL shipping.
Mitigate Risk: Reduce the number of touchpoints between dispatch and delivery, reducing damage. Pair the shipments with the best carrier for that SKU. Stay in the loop at every step with real-time tracking.
Manage Freight Claims: Manage freight claims through advanced technology that allows recording, filing and disputing claims. Increase claims payout rates up to 97% with the help of logistics professionals.
Get Shipping Insurance: Protect shipments against losses like damages, porch piracy and lost items. Mitigate risks and cover additional expenses, including expedited reshipment and concealed damages.

Load Management: Use the Load Financials tool to keep track of income, budget and expenses. Easily add financial information to a load and monitor profits or losses. Businesses can also export financial data to an accounting system, which makes it easier to track finances.
Document Management: View and scan PoD documents that drivers send. Manage important company documents like driver paperwork, credit applications, carrier packets and contracts. Attaching them to carriers, customers, and loads is quick and easy.
Truckload Rate Index: Get a free truckload rate index with AscendAccuRate. Access line-haul rates for any lane (low, medium, high and average RPMs) using pickup and drop-off locations. This tool compiles the averages of hundreds of thousands of actual loads. Stay on top of the changing market with real-time rates.
Asset and Fleet Management: Give asset management tools to carriers, brokers and shippers. Manage power units, trailers, containers and drivers. Transfer assets or third-party carriers to any load from one screen. Text messages help track drivers.
Driver Payroll and Settlement: Choose data ranges for each driver and select different payment types, such as per pallet, per case, hourly, per mile or on a per hundred pounds basis. The system also considers costs like per diems, stop fees and fuel passes.
Claims Management: Let drivers take pictures of the cargo at pickup and delivery locations. This feature protects firms from non-legitimate claims. These pictures, sent via text message, are automatically linked to the correct load. They're date and time-stamped and help reduce the amount of a valid claim. This creates unmistakable proof to support companies in case a claim arises.
Ascend Dashboard: Access key information about the business in a simple-to-read format. Access modules like Financial Quick Look, Load Volumes, and National Rate and Fuel Trends.

White Glove Delivery: Ship luxury products that require additional handling care and reduce damage rates. Add luxury to branding with a luxurious end-consumer experience.
Parcel Shipping: Ship small parcels (less than 150lbs) and overcome dimension limitations (including packages over 165 inches in length and girth combined).
Real-Time Tracking: Track shipments using the tracking code generated by the app. Get branded tracking pages and stay connected with customers.
Quoting and Booking: Leverage the extensive network of specialty, parcel and parcel LTL carriers on a single platform.
API Integration: Leverage the API technology to scale business using automated fulfillment that directly integrates with back systems.
Data and Analytics: View important metrics with the 30-day report. Check average spend, transit days, daily ship spend and carbon offsetting progress directly on the platform.
Automatic Bills of Lading: Automatically generate bills of lading (BoLs) every time an order is placed.

Product Ranking

#51

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#54

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TMS Software

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Analyst Rating Summary

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User Sentiment Summary

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89%

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Freight Club has a 'great' User Satisfaction Rating of 89% when considering 40 user reviews from 1 recognized software review sites.

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4.45 (40)

Synopsis of User Ratings and Reviews

Reduce Manual Work: A TMS cuts out manual work and makes processes simpler, saving time.

Save Money: The solution provides smarter routes, combines loads and arranges better transport rates. This leads to major cost savings.

Track Shipments: See shipment routes and take care of issues as they happen.

Update Customers: A TMS keeps firms in the loop about delivery so they can give customers timely updates.

Increase Capacity: TMS solutions can handle more volume and grow with business needs.

Simplified Shipping: Freight Club streamlines shipping operations by consolidating quoting, booking, tracking, claims, and protection on a single platform.

Cost Savings: The platform offers access to enterprise-level rates from a network of over 40 LTL, Parcel, and FTL carriers, enabling businesses to secure competitive shipping costs.

Data-Driven Insights: Freight Intel, the platform's analytics dashboard, provides users with comprehensive data analysis tools to track shipping performance and identify optimization opportunities.

Reliable Carrier Network: Freight Club partners with a curated selection of vetted carriers, ensuring reliability and minimizing the risk of shipping disruptions.

Seamless Integration: A robust API allows for easy integration with existing business systems, streamlining workflows and data synchronization.

Expensive: Starting and maintaining a TMS can cost a lot due to licensing and subscription fees.

Difficult Setup: Teaching employees a new system can take a while. Adding a TMS to existing software can be tough.

Hard to Use: TMS platforms can be hard to use thanks to numerous features that aren’t all essential.

Limited International Coverage: Freight Club primarily focuses on shipping within the USA, which might not suit businesses with international shipping needs.

Potential Feature Gaps: While Freight Club offers a comprehensive suite of features, specific niche functionalities might be absent, requiring businesses to rely on additional tools.

AscendTMS is a user-friendly digital tool. It helps all types of companies manage their transport needs. It’s especially useful for professionals who work in shipping, load carrying and routing. Supply chain activities can be seen live, which helps improve freight flow.The solution costs nothing for small teams and has a fair price for larger teams. It doesn't involve any extra fees or license costs.

Is Freight Club the freight train to shipping success, or does it run off the rails? User reviews from the last year paint a largely positive picture of Freight Club, praising its user-friendly interface and comprehensive features that streamline shipping operations. Users rave about the platform's ability to simplify complex tasks, such as obtaining quotes from multiple carriers and managing shipments, all within a single, intuitive dashboard. The analytics dashboard, Freight Intel, receives particular praise for its in-depth data insights, allowing businesses to optimize carrier selection and identify cost-saving opportunities. However, some users have pointed out areas for improvement. For instance, occasional issues with carrier communication and claims processing have been reported, highlighting the need for Freight Club to strengthen its carrier partnerships and streamline its claims resolution process. Despite these minor drawbacks, Freight Club is lauded for its exceptional customer support, with users consistently highlighting the team's responsiveness and willingness to go the extra mile to resolve issues. Overall, Freight Club emerges as a robust shipping solution best suited for medium to large-sized retailers seeking to streamline their shipping processes and unlock cost savings. Its intuitive design, comprehensive features, and strong customer support make it a compelling choice for businesses looking to optimize their shipping operations and enhance customer satisfaction.

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FAQ

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