C.H. Robinson vs JDA TMS

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Our analysts compared C.H. Robinson vs JDA TMS based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

C.H. Robinson Software Tool

Product Basics

CH Robinson is cloud-based and offers technology, transportation network and intensive guidance to support supply chain and logistics businesses. Its specialties include global logistics transportation, supply chain and procurement management. Shippers can leverage freight services such as air, flatbed, intermodal, LTL, ocean and rail with temperature-controlled carriers.

Its supply chain modules include warehousing, consulting, last mile and cross-border deliveries, and custom guidance and compliance. It offers region-specific logistics services to companies of all sizes and types across Asia, Europe, Latin America, North America, Oceania and South Asia.
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JDA TMS, now Blue Yonder, is designed to transform transportation operations across industries. It provides end-to-end visibility, planning and execution capabilities to help companies optimize transportation networks. It includes integrated transportation planning and execution, leveraging real-time data and AI/ML to sense disruptions and respond autonomously.

It offers dynamic transportation modeling to identify the most efficient and cost-effective solutions, with the ability to run "what-if" scenarios. The system connects to a wide carrier network, enabling the planning and consumption of logistics services based on extended supply chain data.

This product serves all sizes of enterprises, including manufacturers and logistics providers. Customers praise its ability to enhance service levels, decrease logistics costs and boost capacity utilization. Pricing information isn't publicly available, as it’s typically based on the specific needs and requirements of customers. Businesses can contact Blue Yonder or its implementation partner, Netlogistik, for a personalized quote.

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Product Insights

  • Improve Visibility: Leverage end-to-end supply chain visibility, from order placement and processing to delivery. 
  • Facilitate Customs: Ensure trade compliance by decreasing uncertainty and simplifying compliance management. Offers more than 100 licensed custom brokers and 800 cross-border expert assistance to guide cross-border shipments and transactions. 
  • Customer Satisfaction: Improve customer experiences with live shipment tracking, suitable carriers and modes, and lower claims damage. Improve delivery and last-mile connectivity with vetted carrier networks. 
  • Reduce Administrative Work: Eliminate unnecessary manual administration and focus on planning with shipment transparency along with streamlined workflows. 
  • Minimize Cost: Lower supply chain expenses by approximately 7-10% with expert guidance available anytime. Compare and choose reliable carriers with the best rates using a carrier load board network within North America. 
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  • Integrate Planning and Execution: Use real-time data and AI/ML to detect interruptions and take independent action. JDA TMS offers unified planning and execution solutions. This integration enhances asset use, visibility and delivery dependability.
  • Perform Transportation Modeling: Simulate "what-if" scenarios with dynamic transportation modeling to pinpoint the most inexpensive and viable strategies. Firms use simulations to trim transportation expenses and optimize schedules.
  • Access Diverse Carrier Networks: Expand supply chain data for logistics service planning and use it to access numerous carrier networks.
  • Use Real-Time Analytics: Implement real-time analytics and reporting capabilities to optimize visibility, responsiveness and continuous refinement of transportation operations.
  • Deploy Over the Cloud: Deploy the product in the cloud, unlocking advantages including reduced entry costs, safe data storage and uninterrupted real-time updates.
  • Access via Mobile Devices: Help customers access vital transportation data on their smartphones or tablets.
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  • Freight: Access customized solutions to handle multiple freight shipment types.
    • Air: Includes space and scheduling services through passenger and cargo planes using existing carrier relationships. The Global Carrier Management program provides consistent access to daily departure schedules for all air freights.
    • Flatbed: Choose from vetted cross-border flatbeds and specialized equipment, with on-request expert guidance.
    • Intermodal: Offers numerous cross-border, expedited and drayage and port services for simplified intermodal shipping globally.
    • LTL: Provides common LTL carriers to consolidate and deconsolidate freights as per space requirements. Includes expedited carriers, last-mile deliveries and insurance.
    • Ocean Shipping: Expert assistance to help analyze freight characteristics and strategize accordingly. Services include full container load, less than container load, buyer’s consolidation and expedited FCL services on Trans-Atlantic Westbound Trade lanes.
    • Rail Shipping: Provides rail shipment carrier options across Europe and Asia. Includes GPS-enabled block trains for location transparency and door-to-door services beyond the railyard.
    • Truckload: Support truckload strategies with a managed carrier pool of more than 73,000 contract carriers in North America. Supports truckload RFP operations and offers real-time tracking capabilities globally.
    • Temperature Controlled: Access a monitored network of temperature-controlled carriers on contract. Carriers are customized to sustain and deliver product and temperature-specific requirements while staying STF compliant. A team of 8,000 experts is available to handle sensitive freight.
    • Small Parcel: Offers dedicated service for seamless and cost-efficient small parcel deliveries across North America. Parcel intelligence technology provides in-depth insights to support RFP analysis, business intelligence analytics, freight payments and audits.
  • Supply Chain and Logistics:
    • Consolidation: Includes freight, retail and automotive consolidation, with forward distribution. Combine multiple-supplier orders into single shipments with pre-paid supplier and retail-direct programs.
    • Cross-Border: Provides special assistance for intra-Canada and intra-Mexico shipments. Choose between OEA and C-TPAT compliant contract carriers for mitigating shipment-related risks within intra-Mexico shipments.
    • Customs and Trade Compliance: Offers multiple services such as customs brokerage and CARM advisory, import and export compliance consulting, including assistance for trade policy auditing.
    • Last Mile: Leverage last-mile deliveries across North America. Includes curbside, in-home room of choice, in-home package removal and product assembly services.
    • Managed Procurement: Access managed procurement tools for supply chain analysis, SKU translation and order consolidation, and track and trace orders to their store locations.
    • Project Logistics: Offers logistic management solutions across South Asia, North America, Europe, the UK, Oceania and Latin America. Assists with risk assessment, holistic project management, live tracking and global multimodal solutions.
    • Consulting: Leverage live guidance from industry experts on program management, procurement, engineering, data as a service, strategic planning and trade compliance.
    • TMS: Provides customizable and dedicated small business, global services and TMS solutions. Automates transportation and supply chain management across different regions, transportation modes and channels.
    • Warehousing: Access secure warehouse spaces at crucial locations along border sides. Supports product dispersal after meeting compliance requirements.
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  • End-to-End Planning: Integrate fleet and common carrier planning to maximize efficiency and planning. Optimize local, national and international inbound and outgoing processes.
  • Transportation Execution: JDA TMS includes automated implementation, real-time shipment and product-level visibility, advanced routing, mode, container and service-level optimization, as well as inventory awareness throughout the supply chain.
  • Transportation Modeling: The platform uses tactical modeling and connected business analytics to provide the most precise assessment of savings and network performance evaluation.
  • Order Management And Supplier Collaboration: The Luminate platform lets shippers and carriers interact and validate POs, manage supplier compliance, track milestones, provide routing instructions, and produce reports. 
  • Load Building: Enhance load-building with pre-defined integration flows from Luminate Planning. Create customizable replenishment plans that account for transportation constraints. Consolidate orders and optimize vehicle load plans. The shipment edit functionality supports adding new items and adjusting shipping numbers.
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Product Ranking

#16

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TMS Software

#3

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TMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 54 80 54 81 81 75 87 41 0 25 50 75 100
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User Sentiment Summary

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Excellent User Sentiment 27 reviews
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91%
of users recommend this product

JDA TMS has a 'excellent' User Satisfaction Rating of 91% when considering 27 user reviews from 2 recognized software review sites.

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4.5 (20)
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Awards

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JDA TMS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Extensive Carrier Network: C.H. Robinson boasts a vast network of carriers, providing shippers with more options and flexibility to move their freight efficiently. This can lead to better rates and improved service levels.
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Transportation Planning and Execution: All users commended the integrated planning and execution functionality, which helped optimize routes or loads and implement transportation modeling seamlessly.
Automation: All users reported that the automated workflows have reduced human intervention in repetitive processes.
Scalability: All users indicated that JDA TMS grew with their businesses to fulfill all the evolving needs.
Integration: 75% of users have said that the system integrated seamlessly with other systems, especially WMS.
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Limited Visibility and Control: Users have expressed concerns regarding the platform's lack of real-time tracking and limited shipment visibility, making it challenging to proactively address potential issues and optimize supply chain operations.
Technology and Integration Challenges: The platform's user interface and integration capabilities have been cited as areas for improvement. Users have reported difficulties with system navigation, data synchronization, and compatibility with existing enterprise systems, leading to inefficiencies and frustration.
Customer Support Concerns: Some users have raised concerns about the responsiveness and effectiveness of customer support, particularly in resolving complex issues or providing timely assistance. This can impact user satisfaction and the overall experience with the platform.
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Learning Curve: Most users agreed that it has a steep learning curve and that they needed extensive training to unlock its rich functionalities.
Training and Support: 86% of users expressed dissatisfaction with customer support services. They struggled with inefficient training modules and a lack of post-implementation support.
Customization: 67 % of JDA TMS users said the system is somewhat inflexible, making it difficult to customize for specific use cases.
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C.H. Robinson's software has received mixed reviews from users over the past year, with some praising its comprehensive features and others criticizing its complexity and customer support. Users appreciate the platform's ability to manage various aspects of transportation and logistics, including shipment tracking, carrier management, and freight quoting. The software's strength lies in its extensive network of carriers and its ability to provide real-time visibility into shipment status. However, some users find the interface to be overwhelming and difficult to navigate, particularly for those new to transportation management systems. Additionally, customer support has been cited as a weakness, with users reporting long wait times and unhelpful responses. Compared to similar products, C.H. Robinson stands out for its vast network and global reach, making it suitable for businesses with complex shipping needs. However, its complexity and customer support issues may deter smaller businesses or those seeking a more user-friendly experience. Ultimately, C.H. Robinson's software is best suited for large enterprises with extensive transportation requirements and dedicated personnel to manage the platform effectively.

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JDA TMS users praise its comprehensive functionality and ability to manage the entire shipment lifecycle. Its robust planning capabilities received particular credit.Integration with other systems is another significant benefit. Users call the system “WMS-aware” for its integrative ability. The software's key advantages are its powerful planning capabilities, which enable the creation of efficient routes, the management of load and the implementation of strategies to minimize transportation costs.However, some users noted a learning curve when using the system, and JDA TMS could benefit from a more user-friendly interface to broaden its appeal. Additionally, some user reviews raised questions about its cost-effectiveness, which may require further investigation into pricing models.Although JDA TMS doesn't inherently include the powerful supply chain visibility features of Blue Yonder's Luminate Control Tower, integration between the two is possible, which promises a more holistic view of the supply chain.

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