C.H. Robinson vs Kuebix

C.H. Robinson's software has received mixed reviews from users over the past year, with some praising its comprehensive features and others criticizing its complexity and customer support. Users appreciate the platform's ability to manage various aspects of transportation and logistics, including shipment tracking, carrier management, and freight quoting. The software's strength lies in its extensive network of carriers and its ability to provide real-time visibility into shipment status. However, some users find the interface to be overwhelming and difficult to navigate, particularly for those new to transportation management systems. Additionally, customer support has been cited as a weakness, with users reporting long wait times and unhelpful responses. Compared to similar products, C.H. Robinson stands out for its vast network and global reach, making it suitable for businesses with complex shipping needs. However, its complexity and customer support issues may deter smaller businesses or those seeking a more user-friendly experience. Ultimately, C.H. Robinson's software is best suited for large enterprises with extensive transportation requirements and dedicated personnel to manage the platform effectively.

Kuebix provides solutions for transportation management with freight intelligence and is widely used by companies of all sizes. As suggested by most user reviews, it has slow and tedious report tracking and lacks information to track inbound shipments. The amount of time it takes to book shipments was another complaint. Despite those issues, it has a lot to offer, including a comprehensive suite of features that generally save a lot of time. Moreover, its easy-to-use UI, affordable cost, and quick and effective customer service make it a strong contender for companies looking for a TMS solution.