IntelliShift vs FreightPOP

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Our analysts compared IntelliShift vs FreightPOP based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.
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FreightPop is a cloud-based suite that streamlines and optimizes logistics and management for transportation processes. It includes inbound as well as outbound freight and transportation management. It can also seamlessly integrate with existing business systems a company may have, such as ERP and WMS.

By making shipping operations more efficient, it helps reduce cost for 3PLs, retailers, distributors and manufacturers. Features include reporting and analytics, rate shopping, multiple integrations, tracking and more.
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Product Assistance

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Product Insights

  • Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance. 
  • Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking. 
  • Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns. 
  • Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships. 
  • Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery. 
  • Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown. 
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  • Shipment Inventory and Control: Enables complete visibility and control over all shipments starting from pickup stage to item delivery. Track shipments in real time, share red flag alerts and notifications in real time, and more. 
  • Optimal Carriers: View all shipment carriers in a single dashboard and select the most suitable for the consignment. 
  • Fewer Expenses: Cut shipment cost by 10%-30% according to the vendor by viewing and comparing multiple carriers, modes and discounted rates to select the best out of the lot. 
  • Streamlined BOLs: Create, customize, access and print shipping labels and BOLs for shipping carriers, ocean freight and international air carriers. 
  • Accurate Invoices: Reduce the chances of errors in shipping invoices and save time and effort with automated invoicing. Regular and simplified auditing removes duplicate charges, incorrect classifications and more. 
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  • Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions. 
  • Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets. 
  • Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance. 
  • Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions. 
  • Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times. 
  • Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions. 
  • Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs. 
  • Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries. 
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  • Rate Shopping: Facilitates comparison among foresight rates and optimal carrier services to choose the best carrier rates. Consolidates carrier names, mode, days, discounted rates and other details on a single page. 
  • Quick Implementation: Quickly add carriers, set up integrations and carry out the implementation process to start shipping in a few minutes. 
  • BOLs and Labels: Create shipping labels, BOLs and international documents including packing slips, invoices, customs forms and more. 
    •  Print for all carriers such as Fedex. 
    •  Print labels for intermodal, FTL and LTL carriers. 
    •  Print AWBs and SLIs for ocean freight and international air carriers. 
  • Centralized Inventory Tracking: Track inbound and outbound shipments in real time, filter shipments based on categories, send red flag updates and view shipment details. Provides multileg visibility including third-party shipments. 
  • Reporting and Analytics: Customized reporting capabilities help analyze and optimize efficiency and freight expenses across all modes and carriers. Assists in detailed comparison with historical data to create improved strategies. 
  • Integrations: Provides a variety of integrations and carriers to choose for the business. Also connects with common business software used including CRM, inventory systems, WMS and ERP. 
  • Batch Shipping: Enables processing a large number of shipments within a matter of minutes and helps determine the least costly choice to incur minimum spendings per freight batch. 
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Product Ranking

#12

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TMS Software

#60

among all
TMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 75 40 17 82 0 71 98 54 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 140 reviews
Excellent User Sentiment 29 reviews
90%
of users recommend this product

IntelliShift has a 'excellent' User Satisfaction Rating of 90% when considering 140 user reviews from 2 recognized software review sites.

90%
of users recommend this product

FreightPOP has a 'excellent' User Satisfaction Rating of 90% when considering 29 user reviews from 1 recognized software review sites.

4.49 (82)
4.52 (29)
4.5 (58)
n/a

Awards

IntelliShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated FreightPOP and concluded it earns best-in-class honors for Transportation Order Management and Integration and Extensibility. FreightPOP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Transportation Order Management Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.
Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.
Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.
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Streamlined Shipping Processes: FreightPOP helps users save time by automating tasks like generating shipping labels and documents, which reduces manual data entry and the risk of errors.
Improved Visibility and Tracking: The platform provides real-time shipment tracking and visibility, allowing users to monitor their shipments' progress and proactively address any potential issues.
Cost Savings: FreightPOP helps users optimize shipping costs by providing tools for comparing carrier rates, identifying the most cost-effective shipping options, and consolidating shipments.
Enhanced Customer Service: The platform's tracking and visibility features enable users to provide their customers with accurate and up-to-date information about their shipments, improving customer satisfaction.
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Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.
Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.
Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.
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Customer Support: Users have reported challenges in getting timely and effective assistance from FreightPOP's customer support, leading to frustration and delays in resolving issues.
System Performance: Instances of system slowdowns and glitches have been noted, impacting user productivity and efficiency. This can be particularly disruptive for time-sensitive logistics operations.
Usability: Some users find the platform's interface to be less intuitive than desired, requiring a steeper learning curve and potentially hindering user adoption within organizations.
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IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

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Navigating the sea of Transportation Management Systems (TMS) can feel overwhelming, but FreightPOP emerges as a contender worth considering, especially for businesses seeking an intuitive and efficient solution. User feedback over the past year paints a picture of a platform celebrated for its user-friendliness and ability to streamline freight management processes. Reviewers frequently highlight the ease of setup and the short learning curve, enabling teams to quickly adapt and integrate the software into their workflows. The platform's ability to efficiently manage both inbound and outbound shipments, encompassing parcel and freight, further solidifies its value proposition for businesses with diverse shipping needs. However, like any software, FreightPOP isn't without its shortcomings. Some users point to a relative lack of features compared to more established competitors, potentially limiting its suitability for businesses with highly complex logistics requirements. Additionally, the pricing structure has drawn some criticism, with some users finding it comparatively expensive. Despite these drawbacks, FreightPOP's strengths in user experience and core TMS functionalities make it a compelling option for small to medium-sized businesses seeking to optimize their freight management without the complexity of feature-rich, enterprise-grade solutions. The responsive customer support team is frequently praised for its promptness and effectiveness in resolving issues, further enhancing the overall user experience. Ultimately, FreightPOP strikes a balance between ease of use, essential features, and customer support, making it a valuable tool for businesses looking to enhance their shipping efficiency and visibility.

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