IntelliShift vs FreightWise

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Our analysts compared IntelliShift vs FreightWise based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

FreightWise Software Tool

Product Basics

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.
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FreightWise is a SaaS platform for companies in logistics management. It solves complex logistics operations such as visibility, optimization, manual processes and cost reduction. The vendor leverages advanced technology, innovation and industry expertise to allow easy integration with an organization’s existing infrastructure and save time, money and resources.

The vendor has an extensive carrier network that offers significant savings. It provides resources and cutting-edge technology to increase efficiency. Users don’t need intensive training thanks to the self-service interface. It is designed by an in-house development team, providing customized solutions to fulfill organizational needs.
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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance. 
  • Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking. 
  • Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns. 
  • Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships. 
  • Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery. 
  • Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown. 
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  • Audit Freights: Offload the reviewing and auditing process to the software. Receive and audit GL code while consolidating all data into a weekly invoice for better tracking. 
  • Manage Costs: Leverage the cost management program to reduce parcel, LTL and full truckload transportation costs. 
  • Manage Risks: Protect carriers and parcels using risk management. Apply insurance to shipments based on a one-off, rule-driven or blanket basis. 
  • Integrate With Other Infrastructure: Leverage the open API to integrate with existing infrastructure such as ERP, WMS, OMS and much more. 
  • Improve Customer Experience: Provide more selection modes in parcel shipping (LTL or TL) to customers and avoid wide-ranging and incorrect freight pricing. Extend the range of products for customers, reduce cart abandonment and improve customer experiences with the eCommerce plugin. 
  • Pack and Label Efficiently: Reduce packing material wastage, select the correct size boxes and appropriate labeling for products. Deploy a scalable, automated and centralized solution for faster shipping. 
  • Make Informed Decisions: Leverage business intelligence and data analytics to gain insights into transportation data, compare data sheets and make informed decisions. 
  • Find the Right Carriers: Streamline the truckload procurement process using Spot Quote and find suitable carriers for every task. 
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  • Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions. 
  • Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets. 
  • Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance. 
  • Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions. 
  • Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times. 
  • Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions. 
  • Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs. 
  • Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries. 
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  • Spot Quote: Find the right carriers by simply entering the contacts’ email addresses, filling out the freight description form and sending messages to multiple carriers. Filter out replies, accept a bid, message brokers for negotiating proposals, send updates to team members and much more. 
  • BI Logistics: Get a unifying BI logistics platform and access it on mobile or web. Find the cheapest carrier listings, track shipments and delivery times, and connect with carriers directly for faster manifestation. Get access to in-depth data insights and analytic reports for better performance comparison and improvement. Receive spend trend reports via mode, carrier, customer/vendor, state, accessorial and more. 
  • eCommerce Transportation: Leverage APIs supporting multi-carrier and mode rating for several eCommerce platforms. Offer Amazon-like functionality and ease of ordering to customers. Protect and improve online margins using an easy-to-prove business case.  
  • Warehousing: Integrate a robust packing and labeling system and select the cheapest carrier for every shipment. Select and use multiple transportation methods, including parcel, LTL and truckload. Optimize warehouse workflows, deploy wireless devices with in-built barcode scanners and integrate with existing ERP and WMS systems. 
  • Risk Management: Include full product coverage at invoice value and buy insurance on a per-load basis. Leverage advanced analytics to predict and ensure that high-value or risk commodities are automatically covered at a preferred rate. 
  • Automation: Move and ship products faster and cheaper by automating the order to ship process using the warehouse automation system. Automate complex calculations to avoid human error and enable cost-effective transportation. 
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Product Ranking

#12

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TMS Software

#44

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TMS Software

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User Sentiment Summary

Excellent User Sentiment 140 reviews
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90%
of users recommend this product

IntelliShift has a 'excellent' User Satisfaction Rating of 90% when considering 140 user reviews from 2 recognized software review sites.

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4.49 (82)
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4.5 (58)
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Awards

IntelliShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.
Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.
Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.
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User-Friendly Interface: FreightWise is known for its intuitive design, making it easy to navigate and use.
Real-Time Tracking: Users can monitor their shipments in real-time, providing visibility and peace of mind.
Comprehensive Reporting: The software offers detailed reporting tools, allowing businesses to analyze their shipping data and identify areas for improvement.
Streamlined Logistics: FreightWise helps businesses streamline their logistics operations, from order to delivery.
Cost Savings: FreightWise's features and functionality can help businesses reduce their overall shipping costs.
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Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.
Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.
Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.
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Setup Complexity: The initial setup process for FreightWise can be intricate, potentially posing challenges for new users who may need additional time and support to configure the software effectively.
Learning Curve: There might be a learning curve associated with utilizing FreightWise's extensive features, requiring users to invest time in training and familiarization to fully leverage its capabilities.
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IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

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How wise is it to invest in FreightWise for your transportation management needs? Users consistently praise FreightWise for its user-friendly interface, which simplifies complex logistics processes. This ease of use is a key differentiator, as some competitors' systems can be clunky and difficult to navigate, particularly for new users. Another major strength is FreightWise's ability to reduce freight costs. The platform achieves this by leveraging real-time carrier visibility and negotiating better rates based on volume. This focus on cost savings is paramount in today's competitive business environment, as every penny saved directly impacts the bottom line. However, some users have reported that the initial setup process can be a bit daunting and may require a learning curve. Despite this initial hurdle, most users find the software to be intuitive and easy to use once they get the hang of it. Overall, FreightWise is ideally suited for small to mid-sized businesses in the United States that deal with significant LTL and parcel shipping volumes. The platform's robust features, cost-saving capabilities, and user-friendly design make it a valuable tool for companies looking to optimize their shipping operations and gain a competitive edge.

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