IntelliShift vs Logistically

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Our analysts compared IntelliShift vs Logistically based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Logistically Software Tool

Product Basics

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.
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Logistically, a cloud-based shipping solution, assists shippers, brokers and carriers with the complete order life cycle including sales, customer service and accounting. Key features include routing, scheduling, shipment and order management, load management and more.

It helps boost shipping efficiency, customer satisfaction and accounting functions like payment and invoice audits, as well as provides insights and visibility within the supply chain. Easy integration with third-party apps like FedEx, SaferWatch and QuickBooks enables accounting and analysis capabilities.
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$16.99 Monthly
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Tailored to your specific needs
$330 Monthly
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Tailored to your specific needs
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Chromebook
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Cloud
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Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
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Forum
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24/7 Live Support

Product Insights

  • Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance. 
  • Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking. 
  • Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns. 
  • Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships. 
  • Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery. 
  • Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown. 
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  • Save Expenses: Cut down on expenses by selecting the best offers from bids that businesses extend to trusted partners and carriers. 
  • Improve Customer Satisfaction: Boost customer satisfaction rates by providing a dedicated customer portal where they can directly send quotations, reserve loads and track orders in real time. 
  • Make Better Decisions: Ensure plans and decisions are based on data, using insightful graphs, charts and a variety of reports, including custom reporting. 
  • Reduce Payment Risks: Minimize the probability of not receiving payments from customers by setting credit limits with each customer in advance. 
  • Increase Revenue: Find any hidden costs and account for those in freight operations. Includes a combination of several markup types such as fuel, line haul and more that can help boost total revenue. 
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  • Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions. 
  • Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets. 
  • Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance. 
  • Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions. 
  • Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times. 
  • Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions. 
  • Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs. 
  • Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries. 
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  • Accounting: Offers capabilities such as carrier invoice audit, payment functions, discounting, customer invoicing, automated invoice workflows including invoice delivery and more. 
  • Reporting and Business Intelligence: View and download data, and use common report templates, graphs and more. Support from business analysts is available to assist with business intelligence requirements. 
  • Third-Party Integrations: Provides easy integration with several third-party solutions such as DAT, QuickBooks, Cargo Insurance, PC Miler, SaferWatch, ProMiles and more. 
  • User Management: Configure advanced capabilities including designated user permissions and roles. 
  • Rate Quotes: View, compare and choose from a curated list of trusted carriers on one dashboard. 
  • Auto Tracking: Track all freight and shipments, as the TMS solution receives carrier updates after every two hours. 
  • Vendor Portal: Offers a designated vendor portal to help streamline and manage shipment setups from suppliers and vendors. 
  • Supply Chain Visibility: Provides complete visibility and tracking capabilities for FTL shipments. Receive real-time location insights for all loads and notifications whenever they are running off schedule. 
  • Commission Plans and Tracking: Create custom commission plans for customers and receive tracker updates in real time. 
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Product Ranking

#12

among all
TMS Software

#93

among all
TMS Software

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User Sentiment Summary

Excellent User Sentiment 140 reviews
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90%
of users recommend this product

IntelliShift has a 'excellent' User Satisfaction Rating of 90% when considering 140 user reviews from 2 recognized software review sites.

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4.49 (82)
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4.5 (58)
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Awards

IntelliShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.
Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.
Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.
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User-Friendly Interface: Logistically is praised for its intuitive design, which makes it easy for users to navigate and understand, even those without extensive experience with TMS software.
Real-Time Tracking: The platform offers real-time shipment tracking, providing users with up-to-date information on the location and status of their goods.
Comprehensive Reporting Tools: Logistically provides users with robust reporting tools that allow them to generate detailed insights into their logistics operations, including shipment history, cost analysis, and performance metrics.
Seamless System Integration: The platform is designed to integrate with other business systems, ensuring smooth data flow and eliminating the need for manual data entry.
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Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.
Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.
Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.
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Occasional Bugs: Users have reported experiencing occasional software glitches.
Limited Customization: Some users desire a greater range of options to tailor the software to their specific needs.
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IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

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Is Logistically really the most *logical* choice for transportation management? User reviews from the last year suggest that this software is a pretty solid option for businesses of all sizes. Users consistently highlight the platform's intuitive interface, making it surprisingly easy to learn and use, even for teams with limited tech experience. Many reviewers also rave about Logistically's robust tracking and reporting features, praising their ability to get a clear view of their supply chain in real-time. For example, one user mentioned how much they appreciate being able to track shipments from pickup to delivery, all within a single, unified platform. However, some users have pointed out that Logistically's integration with other systems can be a bit clunky at times, and that software updates occasionally throw a wrench in their workflow. What truly makes Logistically stand out, though, is its exceptional customer support. Users consistently praise the company's responsiveness and willingness to go the extra mile to resolve issues quickly and effectively. This dedication to customer satisfaction appears to be a major differentiating factor for Logistically, as it's not something you typically see praised so highly with other TMS solutions. Overall, Logistically seems like a great fit for businesses that are looking for a user-friendly, feature-rich TMS with top-notch customer support. Its intuitive design and robust functionality make it an excellent choice for companies of all sizes, particularly those who are new to TMS software or are looking to upgrade from a more basic system.

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