Home > TMS Software > IntelliShift > IntelliShift vs RateLinx

IntelliShift vs RateLinx

Last Updated: November 18th, 2024

Our analysts compared IntelliShift vs RateLinx based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.

Ratelinx is a logistics data and technology provider that helps its users manage operations, drive better results and reduce costs. Organizations can utilize intelligent transportation management, real-time visibility, freight audit and advanced analytics to strengthen data insights across logistics, planning, execution, tracking and payment procedures.

It offers robust modules to obtain inbound transparency, track shipments globally and boost shipment efficiency. Businesses can extend better multimodal services, control and planning resources through accurate predictability.

$16.99 Monthly

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$15,000 Monthly

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Product Insights

Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance.
Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking.
Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns.
Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships.
Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery.
Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown.

Seamless Implementation: Leverage rapid deployment process with low internal IT requirement and no service or change fees to reduce implementation costs. Provides the latest software with auto-updates and manages rate changes.
Increase Profitability: Minimize working capital with improved inventory, budgeting and forecasting. Competition and process automation drive margin enhancements and reduce costs.
Improve Services: Improve services, minimize expenses and encourage overall business development with insight-driven tools. Measure and monitor performance using advanced analytics capabilities.
Real-Time Visibility: Enhance customer experience, optimize transit times and improve on-time delivery to drive sustainable growth. Ensure complete connectivity and data quality for all suppliers. Provides alerts about critical exceptions like missed pick-ups and late deliveries.
Enhanced Data Quality: Provides in-depth and timely insights across logistics processes with the data quality engine. Onboard data sources and cleanse, normalize and standardize information for reliable outcomes. Continuously monitors data for errors with AI and machine learning algorithms.

Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions.
Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets.
Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance.
Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions.
Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times.
Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions.
Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs.
Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries.

Transportation Management: Offers advanced transportation tools and prescriptive insights to optimize logistics. Includes multimodal execution, omnichannel fulfillment, global shipping, planning and optimization, dock/appt shipping, pooling and consolidation, and carrier performance modules.
- Small Parcel and Courier: A certified provider for regional, national and international parcel carriers worldwide helps use services from any courier. Provides the best shipping rates, allows unlimited shipping, manages and maintains rates, and offers international support.
- Spot Quote Management: Get the best quotes from preferred carriers and digital brokers for one-off shipments. Send loads to bid automatically and get responses quickly. Use carriers that fulfill compliance standards and insurance requirements.
- Supplier Portal: Offers a supplier portal to gain inbound and freight visibility and control. Improve supplier relationships through accurate ETAs, insights and reports, standardized documentation and seamless onboarding with automated registrations.
Invoice Management: Leverage freight audit automation and analytics to minimize costs and manual procedures. Optimize transportation operations by combining payment data with shipment data. Meet operational needs for month-end, bridge reporting and more by creating custom reports. GL code and cost allocate freight transactions automatically.
Transportation Modeling: Provides advanced modeling and collaborative procurement to optimize networks, carriers and freight. Integrate couriers with suitable loads to improve procurement. Logistically improve all locations using carrier collaboration. Engage with various suppliers and use accurate data to boost savings. Manage spend and ensure all areas employ optimal couriers.
Advanced Analytics: Improve services, operations and finance via analytics based on quality data. Provides cross-functional visibility into invoice spend and status. Utilize a single data set to analyze ship, track and pay data.
- Accelerated Analytics Tower: Get complete visibility into supply chain costs to improve efficiencies, scale operations and drive better results. Offers accurate financials, forecasts and automated exception handling.
- Prescriptive Insights: Digitizes decision-making with AI-driven technologies, delivers recommendations and makes necessary changes automatically. Businesses can promote performance improvements, ensure compliance, meet service requirements and minimize service failures.

Product Ranking

#12

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TMS Software

#56

among all
TMS Software

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Analyst Rating Summary

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User Sentiment Summary

90%

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IntelliShift has a 'excellent' User Satisfaction Rating of 90% when considering 140 user reviews from 2 recognized software review sites.

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4.49 (82)

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Awards

Synopsis of User Ratings and Reviews

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.

Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.

Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.

Streamlined Communication: Users praise RateLinx for simplifying communication throughout their supply chains. The platform acts as a central hub for all parties involved, from carriers to suppliers, making it easier to track shipments and address potential issues.

Enhanced Visibility: RateLinx provides users with real-time insights into their supply chain operations. This granular level of visibility allows businesses to identify bottlenecks, optimize routes, and make more informed decisions regarding their logistics.

Cost Savings: Many users highlight RateLinx's ability to help them reduce transportation costs. By providing access to a network of carriers and offering advanced analytics for route optimization, the platform empowers businesses to negotiate better rates and minimize unnecessary expenses.

Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.

Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.

Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.

Difficult to Use: Some users have reported that the platform can be difficult to navigate and use, especially for those who are not familiar with supply chain management software.

Limited Functionality: RateLinx has been criticized for its limited functionality, particularly in areas such as transportation management and warehouse management. For example, some users have noted that the platform lacks features for managing inventory levels or tracking shipments in real-time.

Poor Customer Support: Several users have complained about the quality of customer support provided by RateLinx. They have reported long wait times, unhelpful responses, and a lack of follow-up from support staff.

IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

RateLinx has garnered praise for its user-friendly interface and comprehensive suite of features, particularly its robust order tracking and insightful cost analysis tools. Users highlight its ability to streamline complex shipping and logistics, making it a favorite among businesses grappling with intricate supply chains. However, some users have pointed out that its supplier management module could benefit from enhancements for greater efficiency. Despite this, RateLinx's affordability, especially compared to competitors like Blue Yonder, makes it a compelling choice for businesses seeking a cost-effective yet powerful solution. RateLinx appears to be a good fit for businesses of all sizes that need a user-friendly and comprehensive platform to manage their supply chains, particularly those heavily reliant on efficient shipping and logistics. Its affordability makes it an attractive option for businesses looking to optimize their supply chain management without breaking the bank.

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FAQ

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