IntelliShift vs Uber Freight

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Our analysts compared IntelliShift vs Uber Freight based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.
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Uber Freight, a software solution developed by Uber Freight Holdings Corporation, is designed to streamline transportation management systems (TMS) for businesses of all sizes. It is particularly beneficial for companies looking to optimize their logistics and supply chain operations through technology. Uber Freight offers a range of features including real-time tracking, pricing transparency, and automated booking that help businesses improve efficiency and reduce costs. Users often highlight the platform's user-friendly interface and the ease of connecting with a vast network of carriers as key benefits. Compared to similar products in the market, Uber Freight is praised for its innovative approach to freight logistics, leveraging Uber's extensive experience in the mobility sector. Pricing for Uber Freight varies based on the specific services and features a business requires, with options typically including per-shipment pricing and subscription models to accommodate different usage levels and budgetary needs.
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Product Assistance

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Product Insights

  • Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance. 
  • Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking. 
  • Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns. 
  • Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships. 
  • Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery. 
  • Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown. 
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  • Increased Efficiency: Uber Freight streamlines the process of booking loads and managing shipments, reducing the time and effort required to coordinate freight logistics.
  • Cost Savings: By optimizing truck routes and reducing empty miles, shippers and carriers can significantly cut fuel costs and improve overall operational efficiency.
  • Real-Time Tracking: Provides shippers with the ability to track their shipments in real-time, offering peace of mind and the ability to proactively manage any issues that arise during transit.
  • Flexible Capacity: Offers access to a vast network of carriers, enabling shippers to quickly find available trucks that match their specific needs, even during peak seasons.
  • Transparent Pricing: Utilizes a transparent pricing model that helps shippers understand their costs upfront, eliminating surprises and aiding in budget management.
  • Enhanced Communication: Facilitates direct communication between shippers and carriers, ensuring that any questions or concerns can be addressed promptly, improving overall service quality.
  • Automated Paperwork: Reduces the administrative burden by automating the generation and management of shipping documents, saving time and reducing errors.
  • Improved Reliability: By leveraging data analytics, Uber Freight can predict and mitigate potential disruptions, ensuring that shipments arrive on time more consistently.
  • Access to Analytics: Provides shippers and carriers with valuable insights into their operations, helping them to identify trends, optimize their logistics, and make data-driven decisions.
  • Environmental Benefits: Encourages more efficient use of transportation resources, leading to reduced carbon emissions and a smaller environmental footprint.
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  • Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions. 
  • Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets. 
  • Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance. 
  • Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions. 
  • Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times. 
  • Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions. 
  • Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs. 
  • Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries. 
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  • TMS and Advanced Technology: Assists with planning, execution, settlement and other key aspects within TMS. Provides performance optimization and management with analytic capabilities for all modes such as parcel, LTL truckload and truckload. Features include: 
    • Global control tower
    • Service prediction
    • Real-time visibility
    • Freight allocation module
    • Optimize prime product for freight optimization
    • Network services
    • Business intelligence and advanced data analytics
  • Global Transportation Management: Includes features for carrier management, freight claims, audits and payment services. Provides network collaboration with clients and business process outsourcing as well. These capabilities are available across Europe and North America. 
  •  Platform Services: Comprised of three toolkits: 
    • Data Insights: Provides detailed insights for market intelligence and benchmarks. Analyze service and spend metrics through specialized reporting and benchmarking tools. 
    • Command Center: Facilitates end-to-end visibility and real-time tracking with event monitoring and service prediction capabilities for shippers within supply chain operations. 
    • Marketplace: Includes several features for LTL consolidation, private and dedicated fleet optimization, cross docks, and continuous movement, within a single collaboration platform. 
  • Global Trade and Customs:  
    • Ocean and Air: Facilitates and monitors ocean and air shipments through a global control tower toolkit, with data integration, pricing and routing capabilities. 
    • NVOCC: Provides a Non-Vessel Operating Common Carrier (NVOCC) with Federal Maritime Commission Requirement compliance. Leverage the benefit of a contracted carrier base to negotiate the best carrier prices with rail, ocean and air liners. 
    • Cross-Border Logistics: Offers multi-modal cross-border logistic capabilities for freight management and shipment crossing the borders across Mexico and Canada. Access entry ports, personalized customer support services and ensure legal compliance using the tools. 
    • Custom Brokerage and Compliance: Leverage specialized consultants, including customs brokers and logistics experts, for analysis of procedures and goods, as well as special attorneys. Assists with simplifying all global trade operations within Mexico, Canada and the U.S. 
    • Cross Dock and Transload Services: Consolidates goods for direct shipment to the end customer to avoid unnecessary expenses and delays. Provides product customization features including, kitting and labeling as well as product position within the U.S, Canada, Mexico or even overseas. 
  • Capacity Services: Access strategic intermodal and truck brokerage features for all supply chain modes across Mexico, Canada and the U.S. Includes drayage, expedited and over-dimensional freight, LTL and consolidations, parcel and various other truckload services. 
  • Engineering and Consulting: Provides features for asset management, supply chain management, mode and carrier optimization, sourcing and procurement, network designing and dedicated assessments for the entire fleet. 
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Product Ranking

#12

among all
TMS Software

#2

among all
TMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 67 77 68 92 81 88 76 67 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 140 reviews
Excellent User Sentiment 26 reviews
90%
of users recommend this product

IntelliShift has a 'excellent' User Satisfaction Rating of 90% when considering 140 user reviews from 2 recognized software review sites.

91%
of users recommend this product

Uber Freight has a 'excellent' User Satisfaction Rating of 91% when considering 26 user reviews from 4 recognized software review sites.

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4.5 (3)
4.49 (82)
4.83 (12)
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4.0 (1)
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4.3 (10)

Awards

IntelliShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Uber Freight stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.
Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.
Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.
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Transparent Pricing: Easily compare rates from different carriers without needing to negotiate, enabling more efficient budgeting and cost management.
Streamlined Booking: Book shipments with just a few clicks, saving time and effort compared to traditional methods.
Real-Time Tracking: Monitor the status and location of shipments in real-time, providing better visibility and control over the supply chain.
Wide Carrier Network: Access a large network of reliable carriers, increasing the chances of finding the right fit for specific shipping needs.
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Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.
Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.
Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.
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Limited Customer Support: Uber Freight's customer support options are limited, often leaving users feeling frustrated and unheard when issues arise. The lack of readily available assistance can be particularly challenging for time-sensitive logistics operations.
Pricing Transparency: The platform's bidding system and lack of upfront pricing details can make it difficult for carriers to accurately predict their earnings and for shippers to effectively budget for transportation costs. This opacity can lead to uncertainty and potential disputes over final charges.
Technological Glitches: Users frequently report encountering technical issues and glitches within the Uber Freight app, which can disrupt operations and cause delays. These technological hiccups can range from app crashes to inaccurate location tracking, hindering overall efficiency.
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IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

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Uber Freight has established itself as a prominent player in the logistics software arena, offering a platform that streamlines freight operations for both shippers and carriers. User feedback over the past year paints a picture of a service with clear strengths and weaknesses. Many users commend the platform's intuitive interface and its ability to simplify tasks such as rate shopping, booking, tracking, and payment. This ease of use translates into significant time and cost savings, a crucial factor for businesses operating in the fast-paced world of logistics. Additionally, Uber Freight's dynamic pricing model, which adjusts rates based on real-time market conditions, has been praised for its transparency and flexibility, particularly during periods of high demand or market volatility. However, some users have expressed concerns regarding the platform's limitations. Certain features commonly found in competing logistics software, such as advanced reporting and analytics tools, are reportedly absent from Uber Freight. These limitations can hinder businesses that require in-depth data analysis for strategic decision-making. Additionally, there have been reports of occasional reliability issues, such as delays in load matching or inaccurate tracking information. In conclusion, Uber Freight appears to be an ideal solution for small to medium-sized businesses seeking a user-friendly and cost-effective platform to manage their freight operations. Its intuitive interface and dynamic pricing model offer a compelling value proposition. However, larger enterprises or those with complex logistical needs may find the platform's current feature set somewhat restrictive. As with any technology solution, it's recommended to carefully evaluate your specific requirements and compare available options before making a decision.

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Uber Freight

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