Manhattan TMS vs Uber Freight

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Our analysts compared Manhattan TMS vs Uber Freight based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Manhattan TMS is a robust, connectable and scalable solution that provides rapid implementation with multiple utilities. It offers planning, a focus on optimization and improved transport technology execution. It lets logistics and transportation managers leverage the multi-modal outbound and inbound capabilities necessary for creating utility within a transportation network or a supply chain.

It enables clients to meet customer expectations with greater convenience, reliability, visibility and fast deliveries. Its modules include software modeling, procurement, planning and execution, fleet management, audit, payment and claims and carrier management.
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Uber Freight, a software solution developed by Uber Freight Holdings Corporation, is designed to streamline transportation management systems (TMS) for businesses of all sizes. It is particularly beneficial for companies looking to optimize their logistics and supply chain operations through technology. Uber Freight offers a range of features including real-time tracking, pricing transparency, and automated booking that help businesses improve efficiency and reduce costs. Users often highlight the platform's user-friendly interface and the ease of connecting with a vast network of carriers as key benefits. Compared to similar products in the market, Uber Freight is praised for its innovative approach to freight logistics, leveraging Uber's extensive experience in the mobility sector. Pricing for Uber Freight varies based on the specific services and features a business requires, with options typically including per-shipment pricing and subscription models to accommodate different usage levels and budgetary needs.
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Product Insights

  • Reduce Cost of Shipping: For shippers, improved planning and execution of transportation, an optimized fleet and organized warehouse management help reduce the cost of shipping. 
  • Improve Operational Transparency: This suite can strategically overcome limitations that are generally faced by shippers in an ERP system. Through dynamic management, control and visibility, higher transparency is achievable in shipment management. 
  • Manage Dedicated and Private Fleets: Fleet operators who use outside or internal carrier services can effectively manage their fleets with end-to-end transportation support. 
  • Automate Scheduling of Appointments: It enables shipment carriers to schedule their deliveries and shipment pick-up appointments, depending upon the capacity and load-type details. Automation helps minimize unnecessary wastage of time and encourages error-free communications. 
  • Optimized Yard Operations: It enables users to gain improved visibility over the inbound and outbound flow of goods in the warehouse and yard. Thus, yard operations can be optimized, resulting in optimized usage of warehouse capacity and reduced storage costs. 
  • Improved Operational Flexibility: Manhattan’s transport modeling suite uses planning tool sets as well as machine learning. These features help achieve improved flexibility and get rid of complexity in day-to-day operations. 
  • Consistent Network Optimization: Historic, forecasted and other statistics help drive specific sophisticated simulations that help validate and optimize all possible scenarios. This leads to consistent optimizations throughout the transportation networks. 
  • Better Decisions: Manhattan Associate TMS enables decision-makers to precisely analyze the entire transportation network and align resources in the best possible way, helping make better transport policy decisions. 
  • Optimal Execution: Simulation modeling of transportation routes helps planners remove unnecessary tasks related to troubleshooting issues and enables them to focus on tactical and strategic planning. This results in optimal execution day in and out. 
  • Decrease Handling and Transit Times: Planning the entire process and executing it with the help of numerous handy tools and data insights helps decrease handling and transit times. 
  • Less Empty Miles: This suite enables users to match their fleet drivers with the most appropriate loads across the transport network. Doing this in real-time, with a constant back up of crucial data, helps decrease empty miles and maximize equipment utilization. 
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  • Increased Efficiency: Uber Freight streamlines the process of booking loads and managing shipments, reducing the time and effort required to coordinate freight logistics.
  • Cost Savings: By optimizing truck routes and reducing empty miles, shippers and carriers can significantly cut fuel costs and improve overall operational efficiency.
  • Real-Time Tracking: Provides shippers with the ability to track their shipments in real-time, offering peace of mind and the ability to proactively manage any issues that arise during transit.
  • Flexible Capacity: Offers access to a vast network of carriers, enabling shippers to quickly find available trucks that match their specific needs, even during peak seasons.
  • Transparent Pricing: Utilizes a transparent pricing model that helps shippers understand their costs upfront, eliminating surprises and aiding in budget management.
  • Enhanced Communication: Facilitates direct communication between shippers and carriers, ensuring that any questions or concerns can be addressed promptly, improving overall service quality.
  • Automated Paperwork: Reduces the administrative burden by automating the generation and management of shipping documents, saving time and reducing errors.
  • Improved Reliability: By leveraging data analytics, Uber Freight can predict and mitigate potential disruptions, ensuring that shipments arrive on time more consistently.
  • Access to Analytics: Provides shippers and carriers with valuable insights into their operations, helping them to identify trends, optimize their logistics, and make data-driven decisions.
  • Environmental Benefits: Encourages more efficient use of transportation resources, leading to reduced carbon emissions and a smaller environmental footprint.
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  • Smart Transportation Modeling: It empowers users with solutions that help implement important changes to business models while observing their impacts. 
  • Transportation Procurement: The system supports logistics and enables users to source contracts, manage bids and automate procurement, streamlining the bidding process. 
  • Fleet Management: Manhattan TMS boosts fleet efficiency with features focused on safety and compliance. It also leverages machine learning and analytics to support better decision making. 
  • Carrier Management: It provides a comprehensive set of solutions that help maximize driver and customer satisfaction while ensuring that asset utilization and operational costs remain low. 
  • Audit, Bills and Claims: This tool helps maximize savings by transforming automated sources and varied data manuals into one single freight invoice database. 
  • Shipping Planning and Execution: Manhattan Associates transportation management suite offers robust, connectable and scalable solutions to help plan, optimize and execute operations. 
  • Driver Support: This software suite offers maximum support to fleet drivers to help them with all kinds of communication, including dispatch. 
  • Load Analyzer: The load analyzer function helps users analyze and accordingly balance delivery loads across multiple shifts, resources and fleets throughout the entire transport and supply chain. 
  • Invoice Management: It enables fleet owners and clients to manage all invoices and their reconciliation through telemechanics or by a carrier portal. 
  • Customer Training: Training is offered to new and existing customers in a structured learning environment. This enables them to gather knowledge about configuration, solution use, system administration and implementation. 
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  • TMS and Advanced Technology: Assists with planning, execution, settlement and other key aspects within TMS. Provides performance optimization and management with analytic capabilities for all modes such as parcel, LTL truckload and truckload. Features include: 
    • Global control tower
    • Service prediction
    • Real-time visibility
    • Freight allocation module
    • Optimize prime product for freight optimization
    • Network services
    • Business intelligence and advanced data analytics
  • Global Transportation Management: Includes features for carrier management, freight claims, audits and payment services. Provides network collaboration with clients and business process outsourcing as well. These capabilities are available across Europe and North America. 
  •  Platform Services: Comprised of three toolkits: 
    • Data Insights: Provides detailed insights for market intelligence and benchmarks. Analyze service and spend metrics through specialized reporting and benchmarking tools. 
    • Command Center: Facilitates end-to-end visibility and real-time tracking with event monitoring and service prediction capabilities for shippers within supply chain operations. 
    • Marketplace: Includes several features for LTL consolidation, private and dedicated fleet optimization, cross docks, and continuous movement, within a single collaboration platform. 
  • Global Trade and Customs:  
    • Ocean and Air: Facilitates and monitors ocean and air shipments through a global control tower toolkit, with data integration, pricing and routing capabilities. 
    • NVOCC: Provides a Non-Vessel Operating Common Carrier (NVOCC) with Federal Maritime Commission Requirement compliance. Leverage the benefit of a contracted carrier base to negotiate the best carrier prices with rail, ocean and air liners. 
    • Cross-Border Logistics: Offers multi-modal cross-border logistic capabilities for freight management and shipment crossing the borders across Mexico and Canada. Access entry ports, personalized customer support services and ensure legal compliance using the tools. 
    • Custom Brokerage and Compliance: Leverage specialized consultants, including customs brokers and logistics experts, for analysis of procedures and goods, as well as special attorneys. Assists with simplifying all global trade operations within Mexico, Canada and the U.S. 
    • Cross Dock and Transload Services: Consolidates goods for direct shipment to the end customer to avoid unnecessary expenses and delays. Provides product customization features including, kitting and labeling as well as product position within the U.S, Canada, Mexico or even overseas. 
  • Capacity Services: Access strategic intermodal and truck brokerage features for all supply chain modes across Mexico, Canada and the U.S. Includes drayage, expedited and over-dimensional freight, LTL and consolidations, parcel and various other truckload services. 
  • Engineering and Consulting: Provides features for asset management, supply chain management, mode and carrier optimization, sourcing and procurement, network designing and dedicated assessments for the entire fleet. 
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Product Ranking

#8

among all
TMS Software

#2

among all
TMS Software

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Analyst Rating Summary

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Reporting and dashboards
Freight Rating and Multimodal Transport
Reporting and dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Manhattan TMS
Uber Freight
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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 62 72 81 68 83 91 66 82 67 77 68 92 81 88 76 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 15 reviews
Excellent User Sentiment 26 reviews
91%
of users recommend this product

Manhattan TMS has a 'excellent' User Satisfaction Rating of 91% when considering 15 user reviews from 3 recognized software review sites.

91%
of users recommend this product

Uber Freight has a 'excellent' User Satisfaction Rating of 91% when considering 26 user reviews from 4 recognized software review sites.

4.5 (5)
4.5 (3)
n/a
4.83 (12)
4.0 (1)
4.0 (1)
4.6 (9)
4.3 (10)

Awards

Manhattan TMS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Uber Freight stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: Users frequently praise the platform's intuitive design and user-friendly interface, highlighting that it simplifies complex tasks such as shipment tracking and carrier management.
Comprehensive Functionality: Manhattan TMS offers a wide range of features, covering various aspects of transportation management, from procurement and planning to execution and settlement, which caters to diverse business needs.
Visibility and Control: The platform provides real-time visibility into shipment status and transportation costs, empowering users with greater control over their supply chain operations and facilitating proactive decision-making.
Scalability and Flexibility: Manhattan TMS is designed to accommodate businesses of all sizes and can be easily scaled to meet evolving requirements, making it a suitable solution for growing companies.
Integration Capabilities: The platform seamlessly integrates with other enterprise systems, such as ERP and WMS, enabling efficient data exchange and streamlined workflows.
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Transparent Pricing: Easily compare rates from different carriers without needing to negotiate, enabling more efficient budgeting and cost management.
Streamlined Booking: Book shipments with just a few clicks, saving time and effort compared to traditional methods.
Real-Time Tracking: Monitor the status and location of shipments in real-time, providing better visibility and control over the supply chain.
Wide Carrier Network: Access a large network of reliable carriers, increasing the chances of finding the right fit for specific shipping needs.
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Limited Customization: The system's rigidity can pose challenges for businesses with unique workflows or industry-specific requirements that necessitate a high degree of customization.
Learning Curve: Manhattan TMS presents a steep learning curve due to its intricate features and functionalities. Users frequently report difficulties in navigating the system and effectively utilizing its capabilities without comprehensive training.
Cost: Implementing and maintaining Manhattan TMS can be expensive, especially for small to medium-sized businesses. The licensing fees, implementation costs, and ongoing support expenses can strain budgets.
Integration Challenges: Integrating Manhattan TMS with existing enterprise systems, such as warehouse management systems (WMS) or enterprise resource planning (ERP) software, can be complex and time-consuming.
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Limited Customer Support: Uber Freight's customer support options are limited, often leaving users feeling frustrated and unheard when issues arise. The lack of readily available assistance can be particularly challenging for time-sensitive logistics operations.
Pricing Transparency: The platform's bidding system and lack of upfront pricing details can make it difficult for carriers to accurately predict their earnings and for shippers to effectively budget for transportation costs. This opacity can lead to uncertainty and potential disputes over final charges.
Technological Glitches: Users frequently report encountering technical issues and glitches within the Uber Freight app, which can disrupt operations and cause delays. These technological hiccups can range from app crashes to inaccurate location tracking, hindering overall efficiency.
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Navigating the labyrinth of Transportation Management Systems (TMS) can feel overwhelming, but Manhattan TMS emerges as a compelling contender, offering a robust suite of features designed to streamline transportation and logistics operations. User feedback from the past year paints a picture of a solution celebrated for its ease of use and comprehensive functionality, yet shadowed by concerns regarding its cost and perceived rigidity. Manhattan TMS distinguishes itself through its intuitive interface and extensive capabilities encompassing planning, execution, and tracking. The software's integration with other Manhattan Associates solutions further enhances its appeal, creating a unified ecosystem for managing various aspects of the supply chain. However, the platform's premium pricing and potential lack of flexibility have drawn criticism from some users, particularly those seeking more customizable solutions. These factors are crucial considerations for businesses evaluating TMS options, as they directly impact the software's affordability and adaptability to unique operational requirements. Ultimately, Manhattan TMS appears well-suited for larger enterprises with complex transportation needs and the budget to invest in a top-tier solution. Its comprehensive feature set and integration capabilities can empower these organizations to optimize their transportation networks and achieve significant efficiency gains.

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Uber Freight has established itself as a prominent player in the logistics software arena, offering a platform that streamlines freight operations for both shippers and carriers. User feedback over the past year paints a picture of a service with clear strengths and weaknesses. Many users commend the platform's intuitive interface and its ability to simplify tasks such as rate shopping, booking, tracking, and payment. This ease of use translates into significant time and cost savings, a crucial factor for businesses operating in the fast-paced world of logistics. Additionally, Uber Freight's dynamic pricing model, which adjusts rates based on real-time market conditions, has been praised for its transparency and flexibility, particularly during periods of high demand or market volatility. However, some users have expressed concerns regarding the platform's limitations. Certain features commonly found in competing logistics software, such as advanced reporting and analytics tools, are reportedly absent from Uber Freight. These limitations can hinder businesses that require in-depth data analysis for strategic decision-making. Additionally, there have been reports of occasional reliability issues, such as delays in load matching or inaccurate tracking information. In conclusion, Uber Freight appears to be an ideal solution for small to medium-sized businesses seeking a user-friendly and cost-effective platform to manage their freight operations. Its intuitive interface and dynamic pricing model offer a compelling value proposition. However, larger enterprises or those with complex logistical needs may find the platform's current feature set somewhat restrictive. As with any technology solution, it's recommended to carefully evaluate your specific requirements and compare available options before making a decision.

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