MercuryGate vs FreightWise

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Our analysts compared MercuryGate vs FreightWise based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

FreightWise Software Tool

Product Basics

MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
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FreightWise is a SaaS platform for companies in logistics management. It solves complex logistics operations such as visibility, optimization, manual processes and cost reduction. The vendor leverages advanced technology, innovation and industry expertise to allow easy integration with an organization’s existing infrastructure and save time, money and resources.

The vendor has an extensive carrier network that offers significant savings. It provides resources and cutting-edge technology to increase efficiency. Users don’t need intensive training thanks to the self-service interface. It is designed by an in-house development team, providing customized solutions to fulfill organizational needs.
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Product Insights

  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
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  • Audit Freights: Offload the reviewing and auditing process to the software. Receive and audit GL code while consolidating all data into a weekly invoice for better tracking. 
  • Manage Costs: Leverage the cost management program to reduce parcel, LTL and full truckload transportation costs. 
  • Manage Risks: Protect carriers and parcels using risk management. Apply insurance to shipments based on a one-off, rule-driven or blanket basis. 
  • Integrate With Other Infrastructure: Leverage the open API to integrate with existing infrastructure such as ERP, WMS, OMS and much more. 
  • Improve Customer Experience: Provide more selection modes in parcel shipping (LTL or TL) to customers and avoid wide-ranging and incorrect freight pricing. Extend the range of products for customers, reduce cart abandonment and improve customer experiences with the eCommerce plugin. 
  • Pack and Label Efficiently: Reduce packing material wastage, select the correct size boxes and appropriate labeling for products. Deploy a scalable, automated and centralized solution for faster shipping. 
  • Make Informed Decisions: Leverage business intelligence and data analytics to gain insights into transportation data, compare data sheets and make informed decisions. 
  • Find the Right Carriers: Streamline the truckload procurement process using Spot Quote and find suitable carriers for every task. 
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  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
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  • Spot Quote: Find the right carriers by simply entering the contacts’ email addresses, filling out the freight description form and sending messages to multiple carriers. Filter out replies, accept a bid, message brokers for negotiating proposals, send updates to team members and much more. 
  • BI Logistics: Get a unifying BI logistics platform and access it on mobile or web. Find the cheapest carrier listings, track shipments and delivery times, and connect with carriers directly for faster manifestation. Get access to in-depth data insights and analytic reports for better performance comparison and improvement. Receive spend trend reports via mode, carrier, customer/vendor, state, accessorial and more. 
  • eCommerce Transportation: Leverage APIs supporting multi-carrier and mode rating for several eCommerce platforms. Offer Amazon-like functionality and ease of ordering to customers. Protect and improve online margins using an easy-to-prove business case.  
  • Warehousing: Integrate a robust packing and labeling system and select the cheapest carrier for every shipment. Select and use multiple transportation methods, including parcel, LTL and truckload. Optimize warehouse workflows, deploy wireless devices with in-built barcode scanners and integrate with existing ERP and WMS systems. 
  • Risk Management: Include full product coverage at invoice value and buy insurance on a per-load basis. Leverage advanced analytics to predict and ensure that high-value or risk commodities are automatically covered at a preferred rate. 
  • Automation: Move and ship products faster and cheaper by automating the order to ship process using the warehouse automation system. Automate complex calculations to avoid human error and enable cost-effective transportation. 
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Product Ranking

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#44

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 88 80 74 90 64 98 82 59 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 128 reviews
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83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

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4.0 (16)
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3.5 (16)
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4.3 (96)
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Awards

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
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User-Friendly Interface: FreightWise is known for its intuitive design, making it easy to navigate and use.
Real-Time Tracking: Users can monitor their shipments in real-time, providing visibility and peace of mind.
Comprehensive Reporting: The software offers detailed reporting tools, allowing businesses to analyze their shipping data and identify areas for improvement.
Streamlined Logistics: FreightWise helps businesses streamline their logistics operations, from order to delivery.
Cost Savings: FreightWise's features and functionality can help businesses reduce their overall shipping costs.
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High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
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Setup Complexity: The initial setup process for FreightWise can be intricate, potentially posing challenges for new users who may need additional time and support to configure the software effectively.
Learning Curve: There might be a learning curve associated with utilizing FreightWise's extensive features, requiring users to invest time in training and familiarization to fully leverage its capabilities.
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MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

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How wise is it to invest in FreightWise for your transportation management needs? Users consistently praise FreightWise for its user-friendly interface, which simplifies complex logistics processes. This ease of use is a key differentiator, as some competitors' systems can be clunky and difficult to navigate, particularly for new users. Another major strength is FreightWise's ability to reduce freight costs. The platform achieves this by leveraging real-time carrier visibility and negotiating better rates based on volume. This focus on cost savings is paramount in today's competitive business environment, as every penny saved directly impacts the bottom line. However, some users have reported that the initial setup process can be a bit daunting and may require a learning curve. Despite this initial hurdle, most users find the software to be intuitive and easy to use once they get the hang of it. Overall, FreightWise is ideally suited for small to mid-sized businesses in the United States that deal with significant LTL and parcel shipping volumes. The platform's robust features, cost-saving capabilities, and user-friendly design make it a valuable tool for companies looking to optimize their shipping operations and gain a competitive edge.

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