MercuryGate vs JDA TMS

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Our analysts compared MercuryGate vs JDA TMS based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
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JDA TMS, now Blue Yonder, is designed to transform transportation operations across industries. It provides end-to-end visibility, planning and execution capabilities to help companies optimize transportation networks. It includes integrated transportation planning and execution, leveraging real-time data and AI/ML to sense disruptions and respond autonomously.

It offers dynamic transportation modeling to identify the most efficient and cost-effective solutions, with the ability to run "what-if" scenarios. The system connects to a wide carrier network, enabling the planning and consumption of logistics services based on extended supply chain data.

This product serves all sizes of enterprises, including manufacturers and logistics providers. Customers praise its ability to enhance service levels, decrease logistics costs and boost capacity utilization. Pricing information isn't publicly available, as it’s typically based on the specific needs and requirements of customers. Businesses can contact Blue Yonder or its implementation partner, Netlogistik, for a personalized quote.

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$10,000 Annually
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$100 Annually, Quote-Based
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Product Assistance

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Product Insights

  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
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  • Integrate Planning and Execution: Use real-time data and AI/ML to detect interruptions and take independent action. JDA TMS offers unified planning and execution solutions. This integration enhances asset use, visibility and delivery dependability.
  • Perform Transportation Modeling: Simulate "what-if" scenarios with dynamic transportation modeling to pinpoint the most inexpensive and viable strategies. Firms use simulations to trim transportation expenses and optimize schedules.
  • Access Diverse Carrier Networks: Expand supply chain data for logistics service planning and use it to access numerous carrier networks.
  • Use Real-Time Analytics: Implement real-time analytics and reporting capabilities to optimize visibility, responsiveness and continuous refinement of transportation operations.
  • Deploy Over the Cloud: Deploy the product in the cloud, unlocking advantages including reduced entry costs, safe data storage and uninterrupted real-time updates.
  • Access via Mobile Devices: Help customers access vital transportation data on their smartphones or tablets.
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  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
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  • End-to-End Planning: Integrate fleet and common carrier planning to maximize efficiency and planning. Optimize local, national and international inbound and outgoing processes.
  • Transportation Execution: JDA TMS includes automated implementation, real-time shipment and product-level visibility, advanced routing, mode, container and service-level optimization, as well as inventory awareness throughout the supply chain.
  • Transportation Modeling: The platform uses tactical modeling and connected business analytics to provide the most precise assessment of savings and network performance evaluation.
  • Order Management And Supplier Collaboration: The Luminate platform lets shippers and carriers interact and validate POs, manage supplier compliance, track milestones, provide routing instructions, and produce reports. 
  • Load Building: Enhance load-building with pre-defined integration flows from Luminate Planning. Create customizable replenishment plans that account for transportation constraints. Consolidate orders and optimize vehicle load plans. The shipment edit functionality supports adding new items and adjusting shipping numbers.
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Product Ranking

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Analyst Rating Summary

83
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88
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74
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MercuryGate
JDA TMS
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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 88 80 74 90 64 98 82 59 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 128 reviews
Excellent User Sentiment 27 reviews
83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

91%
of users recommend this product

JDA TMS has a 'excellent' User Satisfaction Rating of 91% when considering 27 user reviews from 2 recognized software review sites.

4.0 (16)
n/a
3.5 (16)
4.5 (20)
4.3 (96)
4.6 (7)

Awards

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

JDA TMS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
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Transportation Planning and Execution: All users commended the integrated planning and execution functionality, which helped optimize routes or loads and implement transportation modeling seamlessly.
Automation: All users reported that the automated workflows have reduced human intervention in repetitive processes.
Scalability: All users indicated that JDA TMS grew with their businesses to fulfill all the evolving needs.
Integration: 75% of users have said that the system integrated seamlessly with other systems, especially WMS.
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High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
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Learning Curve: Most users agreed that it has a steep learning curve and that they needed extensive training to unlock its rich functionalities.
Training and Support: 86% of users expressed dissatisfaction with customer support services. They struggled with inefficient training modules and a lack of post-implementation support.
Customization: 67 % of JDA TMS users said the system is somewhat inflexible, making it difficult to customize for specific use cases.
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MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

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JDA TMS users praise its comprehensive functionality and ability to manage the entire shipment lifecycle. Its robust planning capabilities received particular credit.Integration with other systems is another significant benefit. Users call the system “WMS-aware” for its integrative ability. The software's key advantages are its powerful planning capabilities, which enable the creation of efficient routes, the management of load and the implementation of strategies to minimize transportation costs.However, some users noted a learning curve when using the system, and JDA TMS could benefit from a more user-friendly interface to broaden its appeal. Additionally, some user reviews raised questions about its cost-effectiveness, which may require further investigation into pricing models.Although JDA TMS doesn't inherently include the powerful supply chain visibility features of Blue Yonder's Luminate Control Tower, integration between the two is possible, which promises a more holistic view of the supply chain.

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