PCS vs Freight Club

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Our analysts compared PCS vs Freight Club based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

PCS is a transportation logistics, AI-powered platform for shippers, carriers and brokerages. It offers robust business functions for logistics operations. The vendor provides advanced automation, including planning, execution and settlement. It also leaves ample room for optimization to meet all requirements.

The vendor offers dispatch accounting and fleet management in one place and has set up a recurring revenue reward program for carriers that join the platform. It brings shippers and carriers together for increased efficiency. The vendor provides dispatching, accounting and fleet management in a single space. It integrates with existing modules and helps boost recurring revenue. Both carriers and shippers can leverage its inclusions for management and job fulfillment.
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Freight Club is a multi-carrier freight shipment platform that offers competitive pricing, carrier and service optimization, and detailed shipment tracking. The vendor provides real-time freight quotes for efficient fleet monitoring. It also helps select carriers and assigns appropriate work by choosing the optimal partner from an extensive carrier network based on size, durability and previous work records.

The vendor provides LTL, ground and parcel shipping, full truckload shipping, white glove delivery services, freight claim management services and shipping insurance services. It helps reduce damages and claims with analytics matching SKUs to carriers with the lowest damage rate.
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$410/User, Monthly
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Undisclosed
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Tailored to your specific needs
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Chromebook
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Product Assistance

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24/7 Live Support
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Product Insights

  • Match Freights and Carriers: Execute the dispatching process by broadcasting freight offers to approved carriers and checking FMCSA after freight requests. Notify the carriers of confirmations, delivery instructions and maps while receiving delivery documents electronically with the invoice after their drop-off.  
  • Eliminate Manual Processes: Move freight and trucks while managing operations in real time. Match and optimize freight and equipment. Establish two-way mobile communications for better workflow. 
  • Communicate Better: Connect operators, accountants and drivers through the web, in-cab devices and mobile apps to enhance communication. 
  • Manage Invoices Efficiently: Leverage the trucker-focused accounts receivable system to cut costs. Post multiple payments and generate bills faster. Send invoices to customers quicker for increased customer satisfaction. 
  • Take Control of Logistics: Manage outbound and inbound freight across all modes. Automate scheduling, routing, rating, tendering, alerts and notifications. Communicate to stakeholders via API, EDI wireless app and in-cab telematics. Allow online portal access for carriers, vendors, customers and sales users. Share data across different tools such as WMS, YMS, ERP, etc. Leverage detailed reporting capabilities to enhance analytics and business intelligence. 
  • Build Trips: Use the intuitive trip builder to book trips faster. Schedule interlines in advance and distribute revenue between trips. Send settlements, manifests, delivery receipts, route maps and stop maps through fax, email or smartphone. 
  • Overcome Errors in Accounting: Automate settlements, pay matching, allocations, accruals, GL coding and much more. Make better decisions using robust reporting and business intelligence. 
  • Process Payroll and Settlement: Leverage the payroll management system to pay drivers on time. 
  • Boost Productivity: Enhance productivity by improving carrier operations through vehicle maintenance and management, contactless documentation, asset tracking, fuel and driver management. 
  • Ensure Safety: Keep your drivers, vehicles and equipment safe using your preferred ELD. 
  • Reduce Downtime: Keep track of maintenance dates and send vehicles for service to avoid failures or negative impacts on vehicle availability. Simplify service schedules and communications between dispatch and maintenance. 
  • Manage Finances: Improve performance, enhance revenue opportunities and reduce costs. Customize, save, schedule, batch and secure reports in an easily accessible, single system. 
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  • Reduce Costs: Reduce overage fees on packages close to parcel limitations. Reduce overage fees on returns for parcels at risk of being considered LTL when repackaged and shipped by the end consumer. Receive savings compared to standard carrier liability coverage while avoiding common fine print restrictions using shipping insurance.  
  • Improve Customer Experience: Offer additional delivery services like white glove delivery that comes with other services like item delivery and assembly or package removal. 
  • Support Sustainable Solutions: Reduce carbon emissions by sharing space with other shipments. Offset emissions with the free carbon offsetting program. 
  • Elevate Branding: Elevate consumer experiences and the overall brand image using white glove delivery. Build white glove services into pricing to provide the best delivery experience by default and develop good customer relationships. 
  • Provide More Options at Checkout: Make the brand more competitive online and increase sales by providing multiple delivery options. 
  • Ship Small Packages: Ship small packages faster and at lower costs than other freight methods like LTL and FTL shipping. 
  • Mitigate Risk: Reduce the number of touchpoints between dispatch and delivery, reducing damage. Pair the shipments with the best carrier for that SKU. Stay in the loop at every step with real-time tracking. 
  • Manage Freight Claims: Manage freight claims through advanced technology that allows recording, filing and disputing claims. Increase claims payout rates up to 97% with the help of logistics professionals.  
  • Get Shipping Insurance: Protect shipments against losses like damages, porch piracy and lost items. Mitigate risks and cover additional expenses, including expedited reshipment and concealed damages. 
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  • Graphical Scheduling: Schedule and dispatch carriers graphically and improve planning by making better assignments and reducing deadhead miles. 
  • Carrier Matching: Receive broadcaster freight orders and submit delivery documents electronically with invoices. 
  • Mobile Express: Communicate effortlessly through mobile express and save time using integrated web services. 
  • Carrier Address Book: Gain new job assignments with leading high-volume shippers by adding contact details to a searchable directory of on-platform carriers. 
  • Accounting: Integrate the accounting system with dispatching to improve efficiency. Analyze profits by the mile, calculator driver settlements, scan bills of lading and conduct freight audits. 
    • Accounts Receivable: Improve cash flow and send invoices to customers faster using an integrated accounts receivable management system. 
    • Accounts Payable: Eliminate manual processes and automate payment payments. Issue electronic payments at decreased costs. 
    • Financial Controls and Analysis: Leverage thorough reporting to receive necessary information and improve performance, increase revenue and reduce costs. Customize, schedule and secure reports in one system. 
    • Factoring: Get a clearer understanding of cash flow and check invoice factoring to get a complete picture of all finances. 
    • Accounting integrations: Integrate with third-party vendors to meet organizational goals. 
  • Trucking ELD: Ensure freight safety by tracking drivers’ locations via GPS and duty statuses. Receive odometer readings to ensure no fuel is wasted, and vehicles aren’t used outside of working hours. Access service hours, logging, dispatch and maintenance in a single place and improve efficiency.
  • Mobile Express: Leverage the driver management and communication system to automate two-way communication between the dispatch team and drivers. Deliver and receive concise information to and from drivers. 
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  • White Glove Delivery: Ship luxury products that require additional handling care and reduce damage rates. Add luxury to branding with a luxurious end-consumer experience. 
  • Parcel Shipping: Ship small parcels (less than 150lbs) and overcome dimension limitations (including packages over 165 inches in length and girth combined). 
  • Real-Time Tracking: Track shipments using the tracking code generated by the app. Get branded tracking pages and stay connected with customers.  
  • Quoting and Booking: Leverage the extensive network of specialty, parcel and parcel LTL carriers on a single platform.  
  • API Integration: Leverage the API technology to scale business using automated fulfillment that directly integrates with back systems. 
  • Data and Analytics: View important metrics with the 30-day report. Check average spend, transit days, daily ship spend and carbon offsetting progress directly on the platform. 
  • Automatic Bills of Lading: Automatically generate bills of lading (BoLs) every time an order is placed. 
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Product Ranking

#35

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TMS Software

#54

among all
TMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 7 reviews
Great User Sentiment 40 reviews
95%
of users recommend this product

PCS has a 'excellent' User Satisfaction Rating of 95% when considering 7 user reviews from 2 recognized software review sites.

89%
of users recommend this product

Freight Club has a 'great' User Satisfaction Rating of 89% when considering 40 user reviews from 1 recognized software review sites.

5.0 (1)
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4.45 (40)
4.7 (6)
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Awards

PCS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Streamlined Workflows: Users appreciate the intuitive design and user-friendly interface, which simplifies complex tasks such as dispatching, route optimization, and driver management. The system's automation capabilities further enhance efficiency by reducing manual data entry and streamlining processes.
Enhanced Visibility: Real-time tracking and visibility tools empower users to monitor shipments, track driver progress, and proactively address any potential issues. This level of transparency fosters better communication and collaboration between dispatchers, drivers, and customers.
Improved Customer Service: Features such as automated notifications and real-time tracking updates keep customers informed about their shipments, leading to increased satisfaction and loyalty. The system's ability to optimize routes and reduce delivery times further enhances the customer experience.
Data-Driven Insights: Robust reporting and analytics tools provide users with valuable insights into key performance indicators (KPIs) such as fuel consumption, driver performance, and on-time delivery rates. These data-driven insights enable users to identify areas for improvement and make informed business decisions.
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Simplified Shipping: Freight Club streamlines shipping operations by consolidating quoting, booking, tracking, claims, and protection on a single platform.
Cost Savings: The platform offers access to enterprise-level rates from a network of over 40 LTL, Parcel, and FTL carriers, enabling businesses to secure competitive shipping costs.
Data-Driven Insights: Freight Intel, the platform's analytics dashboard, provides users with comprehensive data analysis tools to track shipping performance and identify optimization opportunities.
Reliable Carrier Network: Freight Club partners with a curated selection of vetted carriers, ensuring reliability and minimizing the risk of shipping disruptions.
Seamless Integration: A robust API allows for easy integration with existing business systems, streamlining workflows and data synchronization.
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Limited Functionality: Users have expressed frustration with PCS's inability to handle complex shipment scenarios, such as multi-stop truckloads or intricate rating structures. This limitation can hinder operational efficiency for businesses with diverse transportation needs.
Customization Challenges: PCS may present difficulties when tailoring the system to specific workflows or integrating with existing enterprise resource planning (ERP) systems. This lack of flexibility can impede seamless data exchange and process automation.
Usability Concerns: The user interface and overall user experience of PCS have been cited as areas for improvement. Navigating the system and accessing essential information efficiently can pose challenges for users, impacting productivity and adoption rates.
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Limited International Coverage: Freight Club primarily focuses on shipping within the USA, which might not suit businesses with international shipping needs.
Potential Feature Gaps: While Freight Club offers a comprehensive suite of features, specific niche functionalities might be absent, requiring businesses to rely on additional tools.
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PCS software, designed to streamline transportation management, has elicited a range of responses from users over the past year. While some appreciate its comprehensive features and robust functionality, others point out areas where it falls short of expectations. PCS offers a wide array of tools for managing transportation operations, including dispatch, routing, tracking, and billing. This extensive feature set is a significant strength, as it allows businesses to handle various tasks within a single platform, eliminating the need for multiple software solutions. Users have particularly praised the software's ability to optimize routes and track shipments in real-time, leading to improved efficiency and cost savings. However, PCS has also received criticism for its complex interface and steep learning curve. Some users find the software challenging to navigate and require extensive training to utilize its full potential. Additionally, concerns have been raised regarding the software's customer support, with some users reporting slow response times and difficulty resolving issues. These drawbacks can hinder user experience and limit the software's effectiveness, especially for smaller businesses with limited resources. In comparison to similar products, PCS stands out due to its comprehensive feature set and focus on automation. The software automates many manual tasks, such as dispatching and billing, freeing up time for transportation managers to focus on other critical aspects of their operations. This automation capability is a significant advantage for larger businesses with high shipment volumes. However, the software's complexity may make it less suitable for smaller businesses or those with simpler transportation needs. Overall, PCS is a powerful transportation management software that offers a wide range of features and automation capabilities. Its strengths lie in its ability to optimize routes, track shipments, and automate tasks, leading to improved efficiency and cost savings. However, its complex interface and steep learning curve may pose challenges for some users. PCS is best suited for larger businesses with complex transportation needs and the resources to invest in training and support. Smaller businesses or those with simpler requirements may find more user-friendly and affordable options better suited to their needs. It's important to note that software capabilities and user experiences can evolve, so it's recommended to check for the latest reviews and updates before making a decision.

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Is Freight Club the freight train to shipping success, or does it run off the rails? User reviews from the last year paint a largely positive picture of Freight Club, praising its user-friendly interface and comprehensive features that streamline shipping operations. Users rave about the platform's ability to simplify complex tasks, such as obtaining quotes from multiple carriers and managing shipments, all within a single, intuitive dashboard. The analytics dashboard, Freight Intel, receives particular praise for its in-depth data insights, allowing businesses to optimize carrier selection and identify cost-saving opportunities. However, some users have pointed out areas for improvement. For instance, occasional issues with carrier communication and claims processing have been reported, highlighting the need for Freight Club to strengthen its carrier partnerships and streamline its claims resolution process. Despite these minor drawbacks, Freight Club is lauded for its exceptional customer support, with users consistently highlighting the team's responsiveness and willingness to go the extra mile to resolve issues. Overall, Freight Club emerges as a robust shipping solution best suited for medium to large-sized retailers seeking to streamline their shipping processes and unlock cost savings. Its intuitive design, comprehensive features, and strong customer support make it a compelling choice for businesses looking to optimize their shipping operations and enhance customer satisfaction.

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