PCS vs Shipwell

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Our analysts compared PCS vs Shipwell based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

PCS is a transportation logistics, AI-powered platform for shippers, carriers and brokerages. It offers robust business functions for logistics operations. The vendor provides advanced automation, including planning, execution and settlement. It also leaves ample room for optimization to meet all requirements.

The vendor offers dispatch accounting and fleet management in one place and has set up a recurring revenue reward program for carriers that join the platform. It brings shippers and carriers together for increased efficiency. The vendor provides dispatching, accounting and fleet management in a single space. It integrates with existing modules and helps boost recurring revenue. Both carriers and shippers can leverage its inclusions for management and job fulfillment.
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Shipwell is a cloud-based freight trucking company that combines transportation management, real-time visibility and an integrated partner network to streamline daily operations. It provides multiple capabilities, including load planning, systems integrations, workflow automation, shipment tracking, communication and performance management.
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$410/User, Monthly
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Tailored to your specific needs
$1,000 Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Match Freights and Carriers: Execute the dispatching process by broadcasting freight offers to approved carriers and checking FMCSA after freight requests. Notify the carriers of confirmations, delivery instructions and maps while receiving delivery documents electronically with the invoice after their drop-off.  
  • Eliminate Manual Processes: Move freight and trucks while managing operations in real time. Match and optimize freight and equipment. Establish two-way mobile communications for better workflow. 
  • Communicate Better: Connect operators, accountants and drivers through the web, in-cab devices and mobile apps to enhance communication. 
  • Manage Invoices Efficiently: Leverage the trucker-focused accounts receivable system to cut costs. Post multiple payments and generate bills faster. Send invoices to customers quicker for increased customer satisfaction. 
  • Take Control of Logistics: Manage outbound and inbound freight across all modes. Automate scheduling, routing, rating, tendering, alerts and notifications. Communicate to stakeholders via API, EDI wireless app and in-cab telematics. Allow online portal access for carriers, vendors, customers and sales users. Share data across different tools such as WMS, YMS, ERP, etc. Leverage detailed reporting capabilities to enhance analytics and business intelligence. 
  • Build Trips: Use the intuitive trip builder to book trips faster. Schedule interlines in advance and distribute revenue between trips. Send settlements, manifests, delivery receipts, route maps and stop maps through fax, email or smartphone. 
  • Overcome Errors in Accounting: Automate settlements, pay matching, allocations, accruals, GL coding and much more. Make better decisions using robust reporting and business intelligence. 
  • Process Payroll and Settlement: Leverage the payroll management system to pay drivers on time. 
  • Boost Productivity: Enhance productivity by improving carrier operations through vehicle maintenance and management, contactless documentation, asset tracking, fuel and driver management. 
  • Ensure Safety: Keep your drivers, vehicles and equipment safe using your preferred ELD. 
  • Reduce Downtime: Keep track of maintenance dates and send vehicles for service to avoid failures or negative impacts on vehicle availability. Simplify service schedules and communications between dispatch and maintenance. 
  • Manage Finances: Improve performance, enhance revenue opportunities and reduce costs. Customize, save, schedule, batch and secure reports in an easily accessible, single system. 
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  • Easily Scalable: Connect and automate workflows using scalable APIs and webhooks. Share real-time shipping updates, trigger event-based actions and document critical data. 
  • Enhance Performance: Boost customer experience and logistics performance with advanced tools. Track shipment status with access to major carriers and brokers. Manage and track inbound, outbound and private fleets. Eliminate supply chain gaps with visibility into driving distance. 
  • Streamline Daily Operations: Monitor orders and shipments, identify issues and resolve them via a compass dashboard. Ensure responsive ETAs by considering traffic and weather situations. 
  • Build Resilience: Offers a flexible and configurable platform with access to logistics experts. Focus on strategic tasks by outsourcing execution. 
  • Gain Intelligent Insights: Improve planning with analytics and increase efficiency through data-driven workflows using machine learning capabilities. Boost customer satisfaction and monitor carrier compliance and insurance status by accessing carrier and lane performance data. 
  • Centralized Management: Discover growth opportunities with real-time data and insights from a graphical dashboard. Monitor and improve order statistics, carrier performance, compliance and more. Generate shipments from ERP and eliminate data transcription errors. 
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  • Graphical Scheduling: Schedule and dispatch carriers graphically and improve planning by making better assignments and reducing deadhead miles. 
  • Carrier Matching: Receive broadcaster freight orders and submit delivery documents electronically with invoices. 
  • Mobile Express: Communicate effortlessly through mobile express and save time using integrated web services. 
  • Carrier Address Book: Gain new job assignments with leading high-volume shippers by adding contact details to a searchable directory of on-platform carriers. 
  • Accounting: Integrate the accounting system with dispatching to improve efficiency. Analyze profits by the mile, calculator driver settlements, scan bills of lading and conduct freight audits. 
    • Accounts Receivable: Improve cash flow and send invoices to customers faster using an integrated accounts receivable management system. 
    • Accounts Payable: Eliminate manual processes and automate payment payments. Issue electronic payments at decreased costs. 
    • Financial Controls and Analysis: Leverage thorough reporting to receive necessary information and improve performance, increase revenue and reduce costs. Customize, schedule and secure reports in one system. 
    • Factoring: Get a clearer understanding of cash flow and check invoice factoring to get a complete picture of all finances. 
    • Accounting integrations: Integrate with third-party vendors to meet organizational goals. 
  • Trucking ELD: Ensure freight safety by tracking drivers’ locations via GPS and duty statuses. Receive odometer readings to ensure no fuel is wasted, and vehicles aren’t used outside of working hours. Access service hours, logging, dispatch and maintenance in a single place and improve efficiency.
  • Mobile Express: Leverage the driver management and communication system to automate two-way communication between the dispatch team and drivers. Deliver and receive concise information to and from drivers. 
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  • Connected Supply Chain: Offers pre-vetted, connected carriers to expand capacity. Get dedicated support on shipments from booking to settlement. 
  • Real-Time Tracking: Provides visibility to avoid delays and offers insurance policies to eliminate risks. Keep track of 2 million ELD-connected trucks and communicate with over 850,000 drivers. 
  • Drayage Carriers: Implement advanced shipping technology to track containers from port to terminal. Connects shippers, brokers and carriers and provides centralized information. 
  • Upgrade Transaction Modules: Integrate with existing payment and billing modules. Offers native support for TriumphPay, NetSuite and QuickBooks. Includes line-item level financials and accessorial fees. 
  • Data Import/Export: Supports EDI, REST API, XML and flat files. Import bulk item, order, contract, location or carrier data. 
  • Smart Prediction: Predict market prices for up to 14 days. Locate outliers, improve tendering and book lanes or carriers without risk. 
  • AI-Powered Insights: Use proprietary algorithms throughout all shipping operations to generate continuous revenue. Implement predictive analytics for order planning. 
  • Intelligent Routing: Plan and assign loads using a data-driven routing system. Set a budget by prioritizing market risks. Use business rules to tender to a rank-order list of carriers. Duplicate and improve routing guides and deals. 
  • Load Management: Quickly access capacity by broadcasting to a spot-market carrier network. Reduce load booking time, manage carriers based on price and performance indicators, and deliver according to market requirements. 
  • Automate Workflows: Provides triggers, alerts and statuses for each load. Automate communications and manage exceptions to enable teams to focus on high-priority tasks. 
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Product Ranking

#35

among all
TMS Software

#47

among all
TMS Software

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Analyst Rating Summary

68
65
70
34
54
70
60
33
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Freight Rating and Multimodal Transport
Reporting and dashboards
Integration and Extensibility
Reporting and dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

PCS
Shipwell
+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 70 54 60 88 83 86 83 0 34 70 33 67 83 86 72 70 0 25 50 75 100
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35%
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67%
83%
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88%
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83%
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27%
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100%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

60%
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40%
90%
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10%

User Sentiment Summary

Excellent User Sentiment 7 reviews
Great User Sentiment 16 reviews
95%
of users recommend this product

PCS has a 'excellent' User Satisfaction Rating of 95% when considering 7 user reviews from 2 recognized software review sites.

88%
of users recommend this product

Shipwell has a 'great' User Satisfaction Rating of 88% when considering 16 user reviews from 1 recognized software review sites.

5.0 (1)
n/a
4.7 (6)
4.4 (16)

Awards

PCS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Shipwell and concluded it earns best-in-class honors for Integration and Extensibility.

Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Streamlined Workflows: Users appreciate the intuitive design and user-friendly interface, which simplifies complex tasks such as dispatching, route optimization, and driver management. The system's automation capabilities further enhance efficiency by reducing manual data entry and streamlining processes.
Enhanced Visibility: Real-time tracking and visibility tools empower users to monitor shipments, track driver progress, and proactively address any potential issues. This level of transparency fosters better communication and collaboration between dispatchers, drivers, and customers.
Improved Customer Service: Features such as automated notifications and real-time tracking updates keep customers informed about their shipments, leading to increased satisfaction and loyalty. The system's ability to optimize routes and reduce delivery times further enhances the customer experience.
Data-Driven Insights: Robust reporting and analytics tools provide users with valuable insights into key performance indicators (KPIs) such as fuel consumption, driver performance, and on-time delivery rates. These data-driven insights enable users to identify areas for improvement and make informed business decisions.
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Centralized Platform: Users praise Shipwell for bringing all their shipping needs under one roof, eliminating the need to juggle multiple tools and platforms.
Simplified Shipping: Many users highlight how Shipwell streamlines the shipping process, making it easier to book shipments, track deliveries, and manage shipping costs.
Improved Visibility: Users appreciate the real-time tracking features, which provide increased visibility into shipment status and location, enabling proactive management of potential delays.
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Limited Functionality: Users have expressed frustration with PCS's inability to handle complex shipment scenarios, such as multi-stop truckloads or intricate rating structures. This limitation can hinder operational efficiency for businesses with diverse transportation needs.
Customization Challenges: PCS may present difficulties when tailoring the system to specific workflows or integrating with existing enterprise resource planning (ERP) systems. This lack of flexibility can impede seamless data exchange and process automation.
Usability Concerns: The user interface and overall user experience of PCS have been cited as areas for improvement. Navigating the system and accessing essential information efficiently can pose challenges for users, impacting productivity and adoption rates.
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Tracking Issues: Some users have reported experiencing difficulties with shipment tracking, encountering instances where updates are delayed or inaccurate, leading to confusion and frustration in monitoring their shipments.
Customer Support Concerns: A few users have expressed dissatisfaction with the responsiveness and effectiveness of Shipwell's customer support, citing instances of delayed responses or unresolved issues, which can be particularly problematic when time-sensitive shipping matters arise.
Software Glitches: Occasional software glitches have been reported by some users, ranging from minor inconveniences to more disruptive issues that hinder workflow, impacting the smooth operation of their shipping processes.
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PCS software, designed to streamline transportation management, has elicited a range of responses from users over the past year. While some appreciate its comprehensive features and robust functionality, others point out areas where it falls short of expectations. PCS offers a wide array of tools for managing transportation operations, including dispatch, routing, tracking, and billing. This extensive feature set is a significant strength, as it allows businesses to handle various tasks within a single platform, eliminating the need for multiple software solutions. Users have particularly praised the software's ability to optimize routes and track shipments in real-time, leading to improved efficiency and cost savings. However, PCS has also received criticism for its complex interface and steep learning curve. Some users find the software challenging to navigate and require extensive training to utilize its full potential. Additionally, concerns have been raised regarding the software's customer support, with some users reporting slow response times and difficulty resolving issues. These drawbacks can hinder user experience and limit the software's effectiveness, especially for smaller businesses with limited resources. In comparison to similar products, PCS stands out due to its comprehensive feature set and focus on automation. The software automates many manual tasks, such as dispatching and billing, freeing up time for transportation managers to focus on other critical aspects of their operations. This automation capability is a significant advantage for larger businesses with high shipment volumes. However, the software's complexity may make it less suitable for smaller businesses or those with simpler transportation needs. Overall, PCS is a powerful transportation management software that offers a wide range of features and automation capabilities. Its strengths lie in its ability to optimize routes, track shipments, and automate tasks, leading to improved efficiency and cost savings. However, its complex interface and steep learning curve may pose challenges for some users. PCS is best suited for larger businesses with complex transportation needs and the resources to invest in training and support. Smaller businesses or those with simpler requirements may find more user-friendly and affordable options better suited to their needs. It's important to note that software capabilities and user experiences can evolve, so it's recommended to check for the latest reviews and updates before making a decision.

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Recent user reviews of Shipwell's TMS software reveal a mixed bag. While many appreciate its comprehensive features, particularly its robust order tracking and freight rate negotiation tools, some find its user interface less intuitive than competitors like Project44 or Blue Yonder. Users praise Shipwell's ability to streamline complex shipping processes, citing its intuitive dashboard and real-time visibility as major wins. However, some express frustration with occasional glitches and a steeper learning curve compared to more user-friendly alternatives. Shipwell seems best suited for medium to large businesses with intricate shipping needs who are willing to invest time in learning the platform. Smaller businesses or those seeking a more plug-and-play solution might find other TMS options more appealing. Ultimately, Shipwell's strengths lie in its powerful functionality and customization options, making it a good fit for companies that prioritize granular control and in-depth analytics over sheer simplicity.

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