Shipwell vs Aljex

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Our analysts compared Shipwell vs Aljex based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Aljex Software Tool

Product Basics

Shipwell is a cloud-based freight trucking company that combines transportation management, real-time visibility and an integrated partner network to streamline daily operations. It provides multiple capabilities, including load planning, systems integrations, workflow automation, shipment tracking, communication and performance management.
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Based in the cloud, Aljex’s freight brokering software is mobile and accessible from anywhere at any time. It’s customizable and works with businesses of all sizes. It’s built to scale with a business as it grows and adapts alongside its unique requirements.

A free update in November of 2016 called Aljex-Vision increased homepage speed, added map views, introduced exception filters and further boosted the accuracy of calculating brokerage percentages.
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Product Assistance

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Product Insights

  • Easily Scalable: Connect and automate workflows using scalable APIs and webhooks. Share real-time shipping updates, trigger event-based actions and document critical data. 
  • Enhance Performance: Boost customer experience and logistics performance with advanced tools. Track shipment status with access to major carriers and brokers. Manage and track inbound, outbound and private fleets. Eliminate supply chain gaps with visibility into driving distance. 
  • Streamline Daily Operations: Monitor orders and shipments, identify issues and resolve them via a compass dashboard. Ensure responsive ETAs by considering traffic and weather situations. 
  • Build Resilience: Offers a flexible and configurable platform with access to logistics experts. Focus on strategic tasks by outsourcing execution. 
  • Gain Intelligent Insights: Improve planning with analytics and increase efficiency through data-driven workflows using machine learning capabilities. Boost customer satisfaction and monitor carrier compliance and insurance status by accessing carrier and lane performance data. 
  • Centralized Management: Discover growth opportunities with real-time data and insights from a graphical dashboard. Monitor and improve order statistics, carrier performance, compliance and more. Generate shipments from ERP and eliminate data transcription errors. 
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  • Increase Control: Live low-tracking page utilities let users navigate Aljex’s homepage easily. Color coding and filter options help users stay organized. 
  • Real-time Information: All information regarding brokers can be handled from anywhere. 
  • Scalable System: Aljex TMS is developed to be scalable and customize itself to match a brokerage’s requirements, making it a perfect fit for companies of all sizes. 
  • Leverage Report Templates: Users can choose from over 100 report templates, or create their own. These reports can combine web pages, graphs, and excel spreadsheets. 
  • Customizable Homepage: A drag-and-drop feature lets users customize the portal’s homepage without ever touching a line of code. 
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  • Connected Supply Chain: Offers pre-vetted, connected carriers to expand capacity. Get dedicated support on shipments from booking to settlement. 
  • Real-Time Tracking: Provides visibility to avoid delays and offers insurance policies to eliminate risks. Keep track of 2 million ELD-connected trucks and communicate with over 850,000 drivers. 
  • Drayage Carriers: Implement advanced shipping technology to track containers from port to terminal. Connects shippers, brokers and carriers and provides centralized information. 
  • Upgrade Transaction Modules: Integrate with existing payment and billing modules. Offers native support for TriumphPay, NetSuite and QuickBooks. Includes line-item level financials and accessorial fees. 
  • Data Import/Export: Supports EDI, REST API, XML and flat files. Import bulk item, order, contract, location or carrier data. 
  • Smart Prediction: Predict market prices for up to 14 days. Locate outliers, improve tendering and book lanes or carriers without risk. 
  • AI-Powered Insights: Use proprietary algorithms throughout all shipping operations to generate continuous revenue. Implement predictive analytics for order planning. 
  • Intelligent Routing: Plan and assign loads using a data-driven routing system. Set a budget by prioritizing market risks. Use business rules to tender to a rank-order list of carriers. Duplicate and improve routing guides and deals. 
  • Load Management: Quickly access capacity by broadcasting to a spot-market carrier network. Reduce load booking time, manage carriers based on price and performance indicators, and deliver according to market requirements. 
  • Automate Workflows: Provides triggers, alerts and statuses for each load. Automate communications and manage exceptions to enable teams to focus on high-priority tasks. 
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  • Cloud-Based: Since Aljex is a cloud-based tool, data can be accessed from anywhere. It also provides expanded security and an easier setup. 
  • Risk-Free Plans: Its plans do not involve many risks and come with no long-term commitments. This results in low start-up costs and quick deployment. 
  • Billing Tools: The system provides tools that boost invoicing accuracy along with support for accounts payable and receivables. 
  • Customer Profiles: Aljex is an efficient system that plays a pivotal role in making sure that credit limits, thresholds and online tracking can be viewed quickly while maintaining a positive user experience. 
  • 3rd Party Integration: The app supports over 90 integrations, including Google mapping, weather, traffic and more. 
  • Load Board Posting: It automatically populates data to an accessible location giving brokers the ability to find and input critical information quickly. 
  • Automatic Notifications It can push available loads, status reports and AP information via email, fax, text and phone applications. 
  • Quote System: The tool comes with an automated client quote system, which plays a major role in expediting the decision making process. 
  • Dashboard Designer: The dashboard can be customized to match a user’s needs. Users can quickly view important information about individual loans at a glance. 
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Product Ranking

#47

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#11

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TMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 34 70 33 67 83 86 72 70 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 16 reviews
Good User Sentiment 42 reviews
88%
of users recommend this product

Shipwell has a 'great' User Satisfaction Rating of 88% when considering 16 user reviews from 1 recognized software review sites.

72%
of users recommend this product

Aljex has a 'good' User Satisfaction Rating of 72% when considering 42 user reviews from 3 recognized software review sites.

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2.2 (16)
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4.38 (13)
4.4 (16)
4.5 (13)

Awards

SelectHub research analysts have evaluated Shipwell and concluded it earns best-in-class honors for Integration and Extensibility.

Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

Centralized Platform: Users praise Shipwell for bringing all their shipping needs under one roof, eliminating the need to juggle multiple tools and platforms.
Simplified Shipping: Many users highlight how Shipwell streamlines the shipping process, making it easier to book shipments, track deliveries, and manage shipping costs.
Improved Visibility: Users appreciate the real-time tracking features, which provide increased visibility into shipment status and location, enabling proactive management of potential delays.
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Easy-to-Use Interface: Users praise Aljex for its intuitive and user-friendly interface, making it easy to navigate and find the information they need. For example, many users appreciate the straightforward layout of the load board, which allows them to quickly identify potential loads.
Strong Customer Support: Aljex is known for its responsive and helpful customer support team. Users often highlight the quick resolution of issues and the willingness of support staff to go the extra mile to assist them.
Comprehensive Features: Aljex offers a wide range of features that cater to the needs of various trucking businesses. Users appreciate the ability to manage loads, track shipments, and generate reports all within one platform. For instance, the load board integration allows users to easily find and book loads, while the GPS tracking feature provides real-time visibility into their fleet's location.
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Tracking Issues: Some users have reported experiencing difficulties with shipment tracking, encountering instances where updates are delayed or inaccurate, leading to confusion and frustration in monitoring their shipments.
Customer Support Concerns: A few users have expressed dissatisfaction with the responsiveness and effectiveness of Shipwell's customer support, citing instances of delayed responses or unresolved issues, which can be particularly problematic when time-sensitive shipping matters arise.
Software Glitches: Occasional software glitches have been reported by some users, ranging from minor inconveniences to more disruptive issues that hinder workflow, impacting the smooth operation of their shipping processes.
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Limited Carrier Network: Some users have reported difficulty finding carriers in certain regions, particularly for specialized freight types. This can lead to delays in finding suitable transportation options.
Customer Support Issues: Several users have expressed frustration with the responsiveness and helpfulness of Aljex's customer support team. This can be a major pain point when dealing with urgent issues or technical difficulties.
User Interface Challenges: Some users have found the Aljex interface to be clunky and difficult to navigate, especially for complex tasks like route optimization or load management. This can lead to wasted time and frustration.
Integration Limitations: Aljex's integration capabilities with other business systems, such as accounting software or warehouse management systems, have been reported as limited by some users. This can create data silos and hinder overall efficiency.
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Recent user reviews of Shipwell's TMS software reveal a mixed bag. While many appreciate its comprehensive features, particularly its robust order tracking and freight rate negotiation tools, some find its user interface less intuitive than competitors like Project44 or Blue Yonder. Users praise Shipwell's ability to streamline complex shipping processes, citing its intuitive dashboard and real-time visibility as major wins. However, some express frustration with occasional glitches and a steeper learning curve compared to more user-friendly alternatives. Shipwell seems best suited for medium to large businesses with intricate shipping needs who are willing to invest time in learning the platform. Smaller businesses or those seeking a more plug-and-play solution might find other TMS options more appealing. Ultimately, Shipwell's strengths lie in its powerful functionality and customization options, making it a good fit for companies that prioritize granular control and in-depth analytics over sheer simplicity.

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User reviews from the past year highlight a mixed bag of opinions about Aljex. On the plus side, users praise its robust automation capabilities, particularly for tasks like order entry, dispatching, and invoicing. Many users find that Aljex significantly reduces manual data entry, minimizes errors, and speeds up processes. The platform's integration with various accounting systems like QuickBooks is also frequently commended. However, some users express concerns about Aljex's user interface, finding it somewhat outdated and less intuitive than some newer TMS options in the market. A few users also mention occasional glitches and slow loading times, which can be frustrating. Aljex differentiates itself through its deep integration with the Descartes MacroPoint network, providing real-time shipment tracking and visibility. This feature is particularly valuable for businesses that prioritize transparency and require up-to-the-minute information on their shipments. Overall, Aljex appears to be a good fit for small to mid-sized freight brokers and transportation providers who handle a high volume of shipments and need a system to automate their core processes. However, businesses prioritizing a modern user interface and seamless user experience might find Aljex's somewhat dated interface a drawback.

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