Shipwell vs RateLinx

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Our analysts compared Shipwell vs RateLinx based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

RateLinx Software Tool

Product Basics

Shipwell is a cloud-based freight trucking company that combines transportation management, real-time visibility and an integrated partner network to streamline daily operations. It provides multiple capabilities, including load planning, systems integrations, workflow automation, shipment tracking, communication and performance management.
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Ratelinx is a logistics data and technology provider that helps its users manage operations, drive better results and reduce costs. Organizations can utilize intelligent transportation management, real-time visibility, freight audit and advanced analytics to strengthen data insights across logistics, planning, execution, tracking and payment procedures.

It offers robust modules to obtain inbound transparency, track shipments globally and boost shipment efficiency. Businesses can extend better multimodal services, control and planning resources through accurate predictability.
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$1,000 Monthly
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$15,000 Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Easily Scalable: Connect and automate workflows using scalable APIs and webhooks. Share real-time shipping updates, trigger event-based actions and document critical data. 
  • Enhance Performance: Boost customer experience and logistics performance with advanced tools. Track shipment status with access to major carriers and brokers. Manage and track inbound, outbound and private fleets. Eliminate supply chain gaps with visibility into driving distance. 
  • Streamline Daily Operations: Monitor orders and shipments, identify issues and resolve them via a compass dashboard. Ensure responsive ETAs by considering traffic and weather situations. 
  • Build Resilience: Offers a flexible and configurable platform with access to logistics experts. Focus on strategic tasks by outsourcing execution. 
  • Gain Intelligent Insights: Improve planning with analytics and increase efficiency through data-driven workflows using machine learning capabilities. Boost customer satisfaction and monitor carrier compliance and insurance status by accessing carrier and lane performance data. 
  • Centralized Management: Discover growth opportunities with real-time data and insights from a graphical dashboard. Monitor and improve order statistics, carrier performance, compliance and more. Generate shipments from ERP and eliminate data transcription errors. 
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  • Seamless Implementation: Leverage rapid deployment process with low internal IT requirement and no service or change fees to reduce implementation costs. Provides the latest software with auto-updates and manages rate changes. 
  • Increase Profitability: Minimize working capital with improved inventory, budgeting and forecasting. Competition and process automation drive margin enhancements and reduce costs. 
  • Improve Services: Improve services, minimize expenses and encourage overall business development with insight-driven tools. Measure and monitor performance using advanced analytics capabilities. 
  • Real-Time Visibility: Enhance customer experience, optimize transit times and improve on-time delivery to drive sustainable growth. Ensure complete connectivity and data quality for all suppliers. Provides alerts about critical exceptions like missed pick-ups and late deliveries. 
  • Enhanced Data Quality: Provides in-depth and timely insights across logistics processes with the data quality engine. Onboard data sources and cleanse, normalize and standardize information for reliable outcomes. Continuously monitors data for errors with AI and machine learning algorithms. 
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  • Connected Supply Chain: Offers pre-vetted, connected carriers to expand capacity. Get dedicated support on shipments from booking to settlement. 
  • Real-Time Tracking: Provides visibility to avoid delays and offers insurance policies to eliminate risks. Keep track of 2 million ELD-connected trucks and communicate with over 850,000 drivers. 
  • Drayage Carriers: Implement advanced shipping technology to track containers from port to terminal. Connects shippers, brokers and carriers and provides centralized information. 
  • Upgrade Transaction Modules: Integrate with existing payment and billing modules. Offers native support for TriumphPay, NetSuite and QuickBooks. Includes line-item level financials and accessorial fees. 
  • Data Import/Export: Supports EDI, REST API, XML and flat files. Import bulk item, order, contract, location or carrier data. 
  • Smart Prediction: Predict market prices for up to 14 days. Locate outliers, improve tendering and book lanes or carriers without risk. 
  • AI-Powered Insights: Use proprietary algorithms throughout all shipping operations to generate continuous revenue. Implement predictive analytics for order planning. 
  • Intelligent Routing: Plan and assign loads using a data-driven routing system. Set a budget by prioritizing market risks. Use business rules to tender to a rank-order list of carriers. Duplicate and improve routing guides and deals. 
  • Load Management: Quickly access capacity by broadcasting to a spot-market carrier network. Reduce load booking time, manage carriers based on price and performance indicators, and deliver according to market requirements. 
  • Automate Workflows: Provides triggers, alerts and statuses for each load. Automate communications and manage exceptions to enable teams to focus on high-priority tasks. 
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  • Transportation Management: Offers advanced transportation tools and prescriptive insights to optimize logistics. Includes multimodal execution, omnichannel fulfillment, global shipping, planning and optimization, dock/appt shipping, pooling and consolidation, and carrier performance modules. 
    • Small Parcel and Courier: A certified provider for regional, national and international parcel carriers worldwide helps use services from any courier. Provides the best shipping rates, allows unlimited shipping, manages and maintains rates, and offers international support. 
    • Spot Quote Management: Get the best quotes from preferred carriers and digital brokers for one-off shipments. Send loads to bid automatically and get responses quickly. Use carriers that fulfill compliance standards and insurance requirements. 
    • Supplier Portal: Offers a supplier portal to gain inbound and freight visibility and control. Improve supplier relationships through accurate ETAs, insights and reports, standardized documentation and seamless onboarding with automated registrations. 
  • Invoice Management: Leverage freight audit automation and analytics to minimize costs and manual procedures. Optimize transportation operations by combining payment data with shipment data. Meet operational needs for month-end, bridge reporting and more by creating custom reports. GL code and cost allocate freight transactions automatically. 
  • Transportation Modeling: Provides advanced modeling and collaborative procurement to optimize networks, carriers and freight. Integrate couriers with suitable loads to improve procurement. Logistically improve all locations using carrier collaboration. Engage with various suppliers and use accurate data to boost savings. Manage spend and ensure all areas employ optimal couriers. 
  • Advanced Analytics: Improve services, operations and finance via analytics based on quality data. Provides cross-functional visibility into invoice spend and status. Utilize a single data set to analyze ship, track and pay data. 
    • Accelerated Analytics Tower: Get complete visibility into supply chain costs to improve efficiencies, scale operations and drive better results. Offers accurate financials, forecasts and automated exception handling. 
    • Prescriptive Insights: Digitizes decision-making with AI-driven technologies, delivers recommendations and makes necessary changes automatically. Businesses can promote performance improvements, ensure compliance, meet service requirements and minimize service failures. 
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Product Ranking

#47

among all
TMS Software

#56

among all
TMS Software

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Analyst Rating Summary

65
58
34
32
70
40
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37
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Integration and Extensibility
Reporting and dashboards
Freight Rating and Multimodal Transport
Reporting and dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Shipwell
RateLinx
+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 34 70 33 67 83 86 72 70 32 40 37 91 50 88 66 56 0 25 50 75 100
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91%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

90%
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User Sentiment Summary

Great User Sentiment 16 reviews
we're gathering data
88%
of users recommend this product

Shipwell has a 'great' User Satisfaction Rating of 88% when considering 16 user reviews from 1 recognized software review sites.

we're gathering data
4.4 (16)
n/a

Awards

SelectHub research analysts have evaluated Shipwell and concluded it earns best-in-class honors for Integration and Extensibility.

Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

Centralized Platform: Users praise Shipwell for bringing all their shipping needs under one roof, eliminating the need to juggle multiple tools and platforms.
Simplified Shipping: Many users highlight how Shipwell streamlines the shipping process, making it easier to book shipments, track deliveries, and manage shipping costs.
Improved Visibility: Users appreciate the real-time tracking features, which provide increased visibility into shipment status and location, enabling proactive management of potential delays.
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Streamlined Communication: Users praise RateLinx for simplifying communication throughout their supply chains. The platform acts as a central hub for all parties involved, from carriers to suppliers, making it easier to track shipments and address potential issues.
Enhanced Visibility: RateLinx provides users with real-time insights into their supply chain operations. This granular level of visibility allows businesses to identify bottlenecks, optimize routes, and make more informed decisions regarding their logistics.
Cost Savings: Many users highlight RateLinx's ability to help them reduce transportation costs. By providing access to a network of carriers and offering advanced analytics for route optimization, the platform empowers businesses to negotiate better rates and minimize unnecessary expenses.
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Tracking Issues: Some users have reported experiencing difficulties with shipment tracking, encountering instances where updates are delayed or inaccurate, leading to confusion and frustration in monitoring their shipments.
Customer Support Concerns: A few users have expressed dissatisfaction with the responsiveness and effectiveness of Shipwell's customer support, citing instances of delayed responses or unresolved issues, which can be particularly problematic when time-sensitive shipping matters arise.
Software Glitches: Occasional software glitches have been reported by some users, ranging from minor inconveniences to more disruptive issues that hinder workflow, impacting the smooth operation of their shipping processes.
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Difficult to Use: Some users have reported that the platform can be difficult to navigate and use, especially for those who are not familiar with supply chain management software.
Limited Functionality: RateLinx has been criticized for its limited functionality, particularly in areas such as transportation management and warehouse management. For example, some users have noted that the platform lacks features for managing inventory levels or tracking shipments in real-time.
Poor Customer Support: Several users have complained about the quality of customer support provided by RateLinx. They have reported long wait times, unhelpful responses, and a lack of follow-up from support staff.
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Recent user reviews of Shipwell's TMS software reveal a mixed bag. While many appreciate its comprehensive features, particularly its robust order tracking and freight rate negotiation tools, some find its user interface less intuitive than competitors like Project44 or Blue Yonder. Users praise Shipwell's ability to streamline complex shipping processes, citing its intuitive dashboard and real-time visibility as major wins. However, some express frustration with occasional glitches and a steeper learning curve compared to more user-friendly alternatives. Shipwell seems best suited for medium to large businesses with intricate shipping needs who are willing to invest time in learning the platform. Smaller businesses or those seeking a more plug-and-play solution might find other TMS options more appealing. Ultimately, Shipwell's strengths lie in its powerful functionality and customization options, making it a good fit for companies that prioritize granular control and in-depth analytics over sheer simplicity.

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RateLinx has garnered praise for its user-friendly interface and comprehensive suite of features, particularly its robust order tracking and insightful cost analysis tools. Users highlight its ability to streamline complex shipping and logistics, making it a favorite among businesses grappling with intricate supply chains. However, some users have pointed out that its supplier management module could benefit from enhancements for greater efficiency. Despite this, RateLinx's affordability, especially compared to competitors like Blue Yonder, makes it a compelling choice for businesses seeking a cost-effective yet powerful solution. RateLinx appears to be a good fit for businesses of all sizes that need a user-friendly and comprehensive platform to manage their supply chains, particularly those heavily reliant on efficient shipping and logistics. Its affordability makes it an attractive option for businesses looking to optimize their supply chain management without breaking the bank.

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