Our analysts compared New Horizon Communications vs Exponential-e based on data from our 400+ point analysis of UCaaS Providers, user reviews and our own crowdsourced data from our free software selection platform.
New Horizon Communications offers robust software solutions designed to manage telecommunications and unified communications tasks efficiently. Their platform is particularly well-suited for businesses seeking to streamline communication processes, enhance collaboration, and improve overall operational efficiency. This makes it ideal for medium to large enterprises that require reliable and scalable communication tools.
Key benefits include seamless integration with existing systems, enhanced security features, and comprehensive support services. Popular features encompass advanced call management, video conferencing, instant messaging, and detailed analytics. Users appreciate the intuitive interface and the platform's ability to adapt to various business needs.
Compared to similar products, New Horizon Communications stands out for its user-friendly design and robust functionality. Pricing details can vary based on specific requirements, so it is recommended to contact SelectHub for a tailored quote. This ensures that businesses receive a solution that fits their unique needs and budget.
among all UCaaS Providers
Is New Horizon Communications the new horizon in business communications, or is it just another blip on the radar? User reviews from the past year paint a generally positive picture of New Horizon Communications, particularly for their dedication to customer support and flexible service configuration. One user shared on Spiceworks that despite initial hiccups during their transition, New Horizon's hands-on approach to resolving issues with their underlying circuit provider (mentioning both One Communications and Fairpoint by name) was commendable. They praised the company's "excellent support" and "flexible configuration," highlighting the personalized attention they received. This sentiment is echoed by other users on platforms like Indeed, who commend New Horizon's "unmatched customer service." However, it's worth noting that reviews on BroadbandNow, while generally positive, are more mixed, suggesting that experiences may vary. New Horizon Communications' strength lies in its customer-centric approach and comprehensive solutions, making it a suitable choice for businesses seeking a reliable and supportive telecommunications partner. However, potential customers should be aware that experiences may vary, and conducting thorough research based on individual business needs is recommended.
Is Exponential-e really exponentially better than the competition? User reviews of Exponential-e over the last year present a mixed bag. While many appreciate the company's robust network and comprehensive cloud solutions, some have raised concerns about customer service and bureaucratic hurdles. For instance, one user on Spiceworks lauded Exponential-e's "great pricing, great support and amazing SLA," highlighting its reliability with only "2 major outages in 15 years of service." Conversely, another user criticized the company's slow service and exorbitant fees, citing a £2.5k charge for a seemingly simple tail circuit move. This disparity in experiences suggests that Exponential-e's strengths lie in its technical capabilities, particularly its network infrastructure and cloud offerings, which are praised for their reliability and performance. However, its customer service seems to be an area for improvement, with some users experiencing slow response times and inflexible processes. Therefore, Exponential-e is best suited for businesses that prioritize technical performance and reliability over personalized customer service, particularly those with in-house IT expertise who can navigate any potential bureaucratic challenges.
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