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Sangoma vs Exponential-e

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Our analysts compared Sangoma vs Exponential-e based on data from our 400+ point analysis of UCaaS Providers, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts Analyst Summary Screenshots
Sangoma Software Tool
Exponential-e Software Tool
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Product Basics

Sangoma offers robust software solutions designed to streamline telecommunications and team collaboration. Their products, such as TeamHub, are tailored for businesses seeking efficient communication and task management tools. Sangoma's software is particularly well-suited for medium to large enterprises that require reliable and scalable telecommunications infrastructure. This is due to its comprehensive feature set, which includes advanced call routing, video conferencing, and integrated messaging. Key benefits of using Sangoma's solutions include enhanced productivity, seamless integration with existing systems, and improved team collaboration. Popular features encompass unified communications, real-time analytics, and customizable user interfaces. Users often praise the software for its reliability and ease of use, noting that it significantly improves internal and external communication. Pricing for Sangoma's products can vary based on the specific needs and scale of the business. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote.
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Exponential-e offers a comprehensive suite of software solutions designed to manage Cloud and Network services, as well as Unified Communications. This platform is particularly well-suited for medium to large enterprises seeking robust, scalable, and secure IT infrastructure. The software excels in providing seamless integration, high reliability, and enhanced performance, making it ideal for businesses that require uninterrupted connectivity and efficient communication tools. Key benefits include enhanced data security, improved operational efficiency, and the ability to scale services according to business needs. Popular features encompass advanced network management, cloud storage solutions, and unified communication tools such as VoIP and video conferencing. User experiences often highlight the platform's reliability and ease of use, noting its superior customer support and comprehensive service offerings. Pricing details are typically customized based on specific business requirements, so it is advisable to contact SelectHub for a tailored quote.
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Product Insights

  • Enhanced Collaboration: Sangoma's TeamHub facilitates seamless communication among team members, ensuring projects stay on track and reducing misunderstandings.
  • Cost Efficiency: By integrating telecommunications and task management, Sangoma reduces the need for multiple software subscriptions, saving businesses money.
  • Scalability: Sangoma's solutions grow with your business, accommodating increasing numbers of users and more complex workflows without a hitch.
  • Improved Productivity: Centralized task management and communication tools streamline workflows, allowing employees to focus on high-priority tasks.
  • Data Security: Sangoma employs robust security measures to protect sensitive business communications and data, giving peace of mind to users.
  • Customizable Solutions: Tailor Sangoma's features to fit your specific business needs, ensuring that the software works for you, not the other way around.
  • Reliable Support: Access to expert customer support ensures that any issues are resolved quickly, minimizing downtime and maintaining productivity.
  • Integration Capabilities: Sangoma easily integrates with other business tools and platforms, creating a cohesive and efficient digital ecosystem.
  • Remote Work Enablement: Sangoma supports remote work by providing reliable communication and task management tools accessible from anywhere.
  • Enhanced Decision-Making: Real-time data and analytics from Sangoma help managers make informed decisions, improving overall business strategy.
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  • Enhanced Security: Exponential-e offers robust security measures, including end-to-end encryption and advanced threat detection, ensuring your data remains protected against cyber threats.
  • Scalability: Easily scale your IT infrastructure up or down based on your business needs, without the hassle of physical hardware adjustments.
  • Cost Efficiency: Reduce capital expenditure by leveraging Exponential-e's cloud services, which eliminate the need for costly on-premises equipment.
  • Improved Collaboration: Unified Communications tools facilitate seamless collaboration among team members, regardless of their location, enhancing productivity and teamwork.
  • High Availability: Benefit from Exponential-e's reliable network infrastructure, which ensures minimal downtime and consistent access to critical applications and services.
  • Performance Optimization: Advanced network management features optimize bandwidth usage and application performance, providing a smoother user experience.
  • Compliance Support: Exponential-e helps you meet industry-specific regulatory requirements, such as GDPR and HIPAA, through comprehensive compliance solutions.
  • Disaster Recovery: Implement robust disaster recovery plans with Exponential-e's cloud solutions, ensuring business continuity in the event of data loss or system failures.
  • Customizable Solutions: Tailor Exponential-e's services to fit your unique business needs, allowing for a more personalized and effective IT strategy.
  • Expert Support: Access 24/7 technical support from a team of experts, ensuring any issues are promptly addressed and resolved.
  • Reduced Latency: Experience lower latency and faster data transfer speeds, thanks to Exponential-e's high-performance network infrastructure.
  • Environmental Sustainability: By utilizing cloud services, reduce your carbon footprint and contribute to environmental sustainability through decreased energy consumption.
  • Seamless Integration: Easily integrate Exponential-e's solutions with your existing IT systems, ensuring a smooth transition and minimal disruption to operations.
  • Future-Proofing: Stay ahead of technological advancements with Exponential-e's cutting-edge solutions, ensuring your business remains competitive in a rapidly evolving market.
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  • Unified Communications: Integrates voice, video, messaging, and collaboration tools into a single platform.
  • Scalability: Easily scales from small businesses to large enterprises, accommodating growth without significant infrastructure changes.
  • Mobile Integration: Seamlessly connects mobile devices to the corporate communication network, ensuring accessibility on the go.
  • Advanced Call Routing: Customizable call routing options to ensure calls reach the right person or department efficiently.
  • VoIP Support: Utilizes Voice over Internet Protocol (VoIP) for high-quality, cost-effective voice communications.
  • CRM Integration: Connects with popular Customer Relationship Management (CRM) systems to streamline customer interactions.
  • Video Conferencing: High-definition video conferencing capabilities for remote meetings and collaboration.
  • Presence Management: Real-time status updates to indicate user availability, enhancing team coordination.
  • Call Analytics: Detailed call analytics and reporting tools to monitor and optimize communication performance.
  • Security Features: Robust security protocols, including encryption and secure access controls, to protect sensitive communications.
  • API Access: Provides API access for custom integrations and extended functionality tailored to specific business needs.
  • Voicemail to Email: Converts voicemail messages to email, allowing users to access messages from their inbox.
  • Auto Attendant: Automated system to greet callers and direct them to the appropriate department or extension.
  • Call Recording: Built-in call recording for quality assurance, training, and compliance purposes.
  • Collaboration Tools: Includes features like file sharing, screen sharing, and team messaging to enhance productivity.
  • Multi-Platform Support: Compatible with various operating systems and devices, ensuring flexibility and ease of use.
  • Customizable User Interface: Allows users to personalize their interface for a more intuitive experience.
  • Disaster Recovery: Built-in disaster recovery options to ensure business continuity in case of system failures.
  • Cost Management: Tools to monitor and manage communication costs effectively, helping businesses stay within budget.
  • Support and Training: Comprehensive support and training resources to help users maximize the platform's potential.
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  • Cloud Networking: Seamless integration of cloud services with high-performance network infrastructure, ensuring low latency and high reliability.
  • Unified Communications: Comprehensive suite of communication tools including VoIP, video conferencing, and instant messaging, all accessible from a single platform.
  • SD-WAN Technology: Advanced Software-Defined Wide Area Network (SD-WAN) capabilities for optimized traffic routing and enhanced network performance.
  • Data Security: Robust security measures including end-to-end encryption, DDoS protection, and compliance with industry standards such as GDPR and ISO 27001.
  • Scalability: Flexible infrastructure that allows businesses to easily scale their network and cloud resources up or down based on demand.
  • 24/7 Support: Round-the-clock technical support with dedicated account managers and a proactive monitoring system to ensure minimal downtime.
  • Disaster Recovery: Comprehensive disaster recovery solutions with automated backups and rapid recovery options to minimize data loss and downtime.
  • Hybrid Cloud Solutions: Integration of public and private cloud environments, providing the best of both worlds in terms of flexibility and control.
  • Network Visibility: Advanced monitoring tools that provide real-time insights into network performance and usage, helping to identify and resolve issues quickly.
  • Customizable Solutions: Tailored services that can be customized to meet the specific needs and requirements of different industries and business sizes.
  • High Availability: Redundant systems and failover mechanisms to ensure continuous operation and high availability of services.
  • Collaboration Tools: Integrated collaboration features such as shared workspaces, document sharing, and project management tools to enhance team productivity.
  • Cost Efficiency: Pay-as-you-go pricing models and cost-effective solutions that help businesses manage their IT budgets more effectively.
  • Global Connectivity: Extensive global network coverage with multiple points of presence (PoPs) to ensure reliable connectivity across different regions.
  • Application Performance Management: Tools to monitor and optimize the performance of business-critical applications, ensuring they run smoothly and efficiently.
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Product Ranking

#8

among all
UCaaS Providers

#46

among all
UCaaS Providers

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Platform Capabilities Reporting Video Communication Voice Communication Voicemail And Messaging 100 100 100 91 100 100 100 98 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Synopsis of User Ratings and Reviews

Unified Experience: TeamHub provides a single platform for accessing Sangoma's Cloud Services, including UCaaS, VMaaS, Collaboration aaS, CPaaS, and CCaaS, streamlining communication and collaboration.
Enhanced Productivity: TeamHub integrates essential communication and collaboration tools, such as telephony, SMS, video meetings, file storage, and chat, into a single interface, improving workflow efficiency.
Flexible Accessibility: Available on both desktop and web platforms, TeamHub offers users the flexibility to connect and collaborate from various devices, enhancing accessibility and convenience.
Positive User Feedback: TeamHub has received positive reviews on app stores, with users praising its unified experience and comprehensive features, indicating a high level of user satisfaction.
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Secure Cloud Options: Exponential-e provides a range of secure cloud options, including private, public, and hybrid cloud solutions, ensuring data security and compliance.
Unified Communications Expertise: The company excels in unified communications, offering solutions like Microsoft Teams Direct Routing and Cisco Webex, streamlining communication and collaboration.
Robust Cybersecurity Measures: Exponential-e prioritizes cybersecurity with end-to-end services like threat monitoring and incident response, safeguarding businesses from evolving cyber threats.
Commitment to Innovation: Exponential-e is known for its innovative solutions, such as its software-defined networking (SDN) and Layer 2 VPLS Network, ensuring efficient and scalable network infrastructure.
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Limited User Feedback: The Apple App Store only has 8 ratings, potentially indicating a smaller user base and limited feedback for comprehensive evaluation.
Sangoma Ecosystem Focus: TeamHub's strength lies in integrating various Sangoma Cloud Services. Businesses reliant on third-party services might find this integration limiting.
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Mixed Employee Sentiment: A 3.1 Glassdoor rating with only 33% willing to recommend the company suggests potential internal challenges which could impact customer service and support down the line.
Limited Public Information on Pricing: Exponential-e doesn't readily disclose pricing on its website, which can be a roadblock for businesses seeking transparency and comparing options during vendor selection.
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Is Sangoma the "G.O.A.T." of team collaboration software, or does it need to dial it back a bit? User reviews from the past year paint a pretty picture for Sangoma TeamHub, highlighting its ability to wrangle all your communication tools into one convenient platform. Users rave about the "single pane of glass" approach, which streamlines workflows by integrating chat, video conferencing, file sharing, and even contact center features. This stands in stark contrast to the "app juggling" nightmare of using disparate tools from different vendors. Imagine effortlessly escalating a chat to a video call with a single click – that's the power of TeamHub's unified experience. However, the available reviews are limited in number, suggesting a need for more user feedback to gain a comprehensive understanding of its performance. Overall, Sangoma TeamHub seems tailor-made for businesses seeking to ditch the chaos of multiple communication apps and embrace a centralized, integrated solution, particularly those already invested in the Sangoma ecosystem.

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Is Exponential-e really exponentially better than the competition? User reviews of Exponential-e over the last year present a mixed bag. While many appreciate the company's robust network and comprehensive cloud solutions, some have raised concerns about customer service and bureaucratic hurdles. For instance, one user on Spiceworks lauded Exponential-e's "great pricing, great support and amazing SLA," highlighting its reliability with only "2 major outages in 15 years of service." Conversely, another user criticized the company's slow service and exorbitant fees, citing a £2.5k charge for a seemingly simple tail circuit move. This disparity in experiences suggests that Exponential-e's strengths lie in its technical capabilities, particularly its network infrastructure and cloud offerings, which are praised for their reliability and performance. However, its customer service seems to be an area for improvement, with some users experiencing slow response times and inflexible processes. Therefore, Exponential-e is best suited for businesses that prioritize technical performance and reliability over personalized customer service, particularly those with in-house IT expertise who can navigate any potential bureaucratic challenges.

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Screenshots

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