Telesystem vs TeleCloud

Last Updated:

Our analysts compared Telesystem vs TeleCloud based on data from our 400+ point analysis of UCaaS Providers, user reviews and our own crowdsourced data from our free software selection platform.

Telesystem Software Tool
TeleCloud Software Tool

Product Basics

Telesystem offers a comprehensive suite of software solutions designed to manage tasks such as Unified Communications as a Service (UCaaS). This platform is particularly well-suited for businesses seeking to streamline their communication processes, enhance collaboration, and improve overall productivity. Telesystem's robust features include voice, video, messaging, and conferencing capabilities, all integrated into a single, user-friendly interface. These features make it an attractive option for companies of various sizes, especially those with remote or hybrid workforces.

Key benefits of Telesystem include its scalability, reliability, and ease of use. Users appreciate the seamless integration with existing systems and the high-quality customer support. Compared to similar products, Telesystem is often praised for its intuitive design and comprehensive feature set, which contribute to a more efficient and cohesive communication experience.

Pricing details for Telesystem are not readily available, and it is recommended that users contact SelectHub for a customized pricing quote based on their specific needs and requirements.

read more...

TeleCloud is a sophisticated software solution designed to streamline cloud communication and cloud phone management. It offers a comprehensive suite of features including VoIP services, virtual phone numbers, call routing, and unified messaging. This platform is particularly well-suited for small to medium-sized businesses seeking to enhance their communication infrastructure without the complexity of traditional phone systems. Its user-friendly interface and robust functionality make it an attractive option for companies aiming to improve efficiency and scalability.

Key benefits of TeleCloud include seamless integration with existing business tools, high-quality voice communication, and flexible deployment options. Popular features encompass advanced call analytics, automated attendants, and mobile app support, ensuring that users can manage communications from anywhere. Compared to similar products, TeleCloud is often praised for its reliability, ease of use, and excellent customer support.

Pricing for TeleCloud varies based on the number of users and specific features required. For detailed pricing information tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

read more...
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Collaboration: Telesystem's UCaaS integrates voice, video, and messaging, enabling seamless communication across teams, regardless of location.
  • Cost Efficiency: By consolidating multiple communication tools into one platform, Telesystem reduces the need for separate services, lowering overall operational costs.
  • Scalability: Easily scale your communication infrastructure up or down based on business needs without significant investment in new hardware.
  • Improved Productivity: With features like instant messaging and video conferencing, employees can quickly resolve issues and make decisions, boosting overall productivity.
  • Business Continuity: Telesystem ensures that communication remains uninterrupted during unexpected events, thanks to its robust cloud infrastructure.
  • Enhanced Security: Advanced encryption and security protocols protect sensitive business communications from unauthorized access and cyber threats.
  • Flexibility and Mobility: Employees can access the communication tools from any device, anywhere, facilitating remote work and on-the-go productivity.
  • Integration with Existing Systems: Telesystem can seamlessly integrate with other business applications like CRM and ERP systems, streamlining workflows and data management.
  • Customizable Solutions: Tailor the platform to meet specific business requirements, ensuring that the communication tools align perfectly with your operational needs.
  • Reliable Support: Benefit from 24/7 customer support and dedicated account management to resolve issues promptly and maintain smooth operations.
  • Unified User Experience: A consistent interface across all communication tools simplifies user training and adoption, enhancing overall user satisfaction.
  • Analytics and Reporting: Gain insights into communication patterns and performance with detailed analytics, helping to make informed business decisions.
  • Regulatory Compliance: Telesystem helps businesses adhere to industry-specific regulations and standards, reducing the risk of non-compliance penalties.
read more...
  • Cost Efficiency: TeleCloud reduces the need for physical infrastructure, lowering operational costs significantly.
  • Scalability: Easily scale your communication needs up or down based on business demands without the hassle of hardware adjustments.
  • Flexibility: Access TeleCloud services from anywhere with an internet connection, enabling remote work and global collaboration.
  • Reliability: Benefit from high uptime and robust disaster recovery options, ensuring continuous business operations.
  • Integration: Seamlessly integrate with existing CRM and ERP systems, enhancing workflow efficiency and data consistency.
  • Security: Advanced encryption and compliance with industry standards protect sensitive communications and data.
  • Enhanced Collaboration: Unified communication tools like video conferencing and instant messaging improve team collaboration and productivity.
  • Customer Experience: Improve customer service with features like call routing, automated attendants, and voicemail-to-email.
  • Analytics and Reporting: Gain insights through detailed analytics and reporting, helping to optimize communication strategies and performance.
  • Environmental Impact: Reduce your carbon footprint by minimizing the need for physical hardware and travel for meetings.
  • Future-Proofing: Stay ahead with regular updates and new features that keep your communication tools current with technological advancements.
  • Customization: Tailor the platform to meet specific business needs with customizable features and settings.
  • Improved Mobility: Mobile apps and softphone capabilities ensure that employees can stay connected on the go.
  • Enhanced Productivity: Streamline workflows with integrated task management and communication tools, reducing time spent on administrative tasks.
  • Global Reach: Expand your business presence with international numbers and global communication capabilities.
read more...
  • Unified Communications: Integrates voice, video, messaging, and collaboration tools into a single platform.
  • Scalability: Easily scales to accommodate businesses of various sizes, from small startups to large enterprises.
  • Mobile Integration: Seamlessly integrates with mobile devices, allowing users to stay connected on the go.
  • Advanced Call Management: Features such as call forwarding, call waiting, and voicemail-to-email ensure efficient call handling.
  • Video Conferencing: High-definition video conferencing capabilities support remote meetings and collaboration.
  • Collaboration Tools: Includes features like screen sharing, file sharing, and virtual whiteboards to enhance teamwork.
  • Security: Robust security measures, including encryption and secure access controls, protect sensitive communications.
  • CRM Integration: Integrates with popular Customer Relationship Management (CRM) systems to streamline workflows.
  • Analytics and Reporting: Provides detailed analytics and reporting tools to monitor and optimize communication performance.
  • Auto Attendant: Automated receptionist feature that directs calls to the appropriate department or individual.
  • VoIP Technology: Utilizes Voice over Internet Protocol (VoIP) for high-quality, cost-effective voice communication.
  • Presence Indicators: Real-time status indicators show the availability of team members for better coordination.
  • Customizable User Interface: Allows users to personalize their dashboard and interface to suit their preferences.
  • Integration with Office Suites: Compatible with major office productivity suites like Microsoft Office 365 and Google Workspace.
  • Disaster Recovery: Built-in disaster recovery features ensure business continuity in case of unexpected disruptions.
  • 24/7 Support: Round-the-clock customer support to assist with any technical issues or inquiries.
read more...
  • Unified Communications: Integrates voice, video, messaging, and conferencing into a single platform, streamlining communication workflows.
  • Scalable Infrastructure: Easily scales to accommodate businesses of all sizes, from small startups to large enterprises, without compromising performance.
  • Advanced Call Routing: Offers intelligent call routing options, including skills-based routing and time-based routing, to ensure calls are directed to the right agents.
  • Voicemail-to-Email: Converts voicemails into audio files and sends them directly to your email, allowing for easy access and management.
  • CRM Integration: Seamlessly integrates with popular CRM systems like Salesforce and HubSpot, enabling a unified view of customer interactions.
  • Mobile App: Provides a robust mobile application for iOS and Android, allowing users to manage calls and messages on the go.
  • Call Analytics: Delivers detailed call analytics and reporting, helping businesses monitor performance and make data-driven decisions.
  • IVR System: Includes an Interactive Voice Response system that can be customized to guide callers through self-service options, reducing the need for live agents.
  • HD Voice Quality: Ensures high-definition voice quality for clear and professional communication, even over long distances.
  • Security Features: Implements robust security measures, including end-to-end encryption and multi-factor authentication, to protect sensitive information.
  • API Access: Offers API access for custom integrations and automation, allowing businesses to tailor the platform to their specific needs.
  • Global Reach: Supports international calling and local numbers in multiple countries, making it ideal for global businesses.
  • Call Recording: Provides call recording capabilities for training, quality assurance, and compliance purposes.
  • 24/7 Support: Offers round-the-clock customer support to assist with any issues or questions, ensuring minimal downtime.
  • Conference Calling: Facilitates easy setup of conference calls with multiple participants, enhancing team collaboration.
  • Customizable User Interface: Allows users to customize their dashboard and interface to suit their preferences and workflow.
  • Presence Indicators: Displays real-time presence indicators, showing the availability status of team members for more efficient communication.
  • Fax-to-Email: Converts incoming faxes to email attachments, simplifying fax management and reducing paper usage.
  • Call Queues: Manages high call volumes with call queueing, ensuring that no call goes unanswered.
  • VoIP Technology: Utilizes Voice over Internet Protocol (VoIP) technology for cost-effective and reliable communication.
read more...

Product Ranking

#41

among all
UCaaS Providers

#44

among all
UCaaS Providers

Find out who the leaders are

Analyst Rating Summary

79
81
95
62
100
100
90
88
Show More Show More
Reporting
Voicemail and Messaging
Security
Platform Capabilities
Video Communication
Reporting
Security
Voicemail and Messaging
Voice Communication
Integrations

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Telesystem
TeleCloud
+ Add Product + Add Product
Platform Capabilities Reporting Video Communication Voice Communication Voicemail And Messaging 95 100 90 90 100 62 100 88 99 100 0 25 50 75 100
100%
0%
0%
67%
0%
33%
100%
0%
0%
100%
0%
0%
88%
0%
12%
88%
0%
12%
86%
7%
7%
100%
0%
0%
100%
0%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

83%
0%
17%
100%
0%
0%
100%
0%
0%
100%
0%
0%

Synopsis of User Ratings and Reviews

Enhanced Collaboration: Telesystem's UCaaS platform offers a suite of tools such as HD video conferencing, instant messaging, and presence status updates, enabling seamless communication and collaboration for geographically dispersed teams.
Flexibility and Mobility: Telesystem's UCaaS allows employees to connect and collaborate from any device, anywhere, accommodating the needs of today's dynamic and mobile workforce.
Robust Security: With built-in DDoS protection and compliance with industry standards such as HIPAA and SOC 2 Type II, Telesystem ensures the security and privacy of sensitive business communications.
Show more
Cost-Effective Solutions: TeleCloud eliminates the need for expensive on-site hardware by providing cloud-based phone systems, leading to significant cost savings for businesses.
Enhanced Collaboration: Features like video conferencing, instant messaging, and file sharing in TeleCloud's cloud phone systems empower teams to connect and collaborate effectively, regardless of location.
Flexibility and Scalability: TeleCloud's solutions are designed to grow with businesses, allowing for easy scaling of communication systems as per their changing needs.
Integration with Existing Systems: TeleCloud seamlessly integrates with popular business tools such as Microsoft Teams and EHR systems, ensuring streamlined workflows and improved efficiency.
Reliable Disaster Recovery: With TeleCloud's robust disaster recovery solutions, including on-site and cloud backups, businesses can ensure uninterrupted communication and data protection.
Strong Customer Support: TeleCloud is highly regarded for its exceptional customer support, providing personalized assistance and technical expertise to address any issues promptly.
Show more
Limited Geographic Availability: While Telesystem serves a significant portion of the US, businesses operating outside their covered 45 states and select foreign countries would need to look elsewhere for their UCaaS needs.
Potential for Vendor Lock-in: Telesystem's emphasis on tailored solutions, while beneficial, could lead to businesses becoming reliant on their specific configurations and potentially facing challenges when switching providers in the future.
Show more
Limited On-Site Support: While TeleCloud excels in remote support, businesses requiring extensive on-site assistance during installation or troubleshooting might face limitations.
Niche Specialization: TeleCloud's strength in healthcare integration might mean they are less suited for businesses outside this sector seeking highly specialized features tailored to their specific industry.
Show more

Telesystem's UCaaS platform garners largely positive reviews from users, who particularly appreciate its tight integration with the company's Hosted VoIP services on both the Blue and Green platforms. Users highlight the seamless experience of switching between calling, video conferencing, and messaging, all within a unified interface. This integration is praised for boosting productivity, especially for teams accustomed to juggling multiple apps. However, some users express a desire for more advanced analytics and reporting features, particularly for tracking team communication patterns and measuring campaign effectiveness. Telesystem differentiates itself through a strong emphasis on customer support, with many users praising the responsiveness and expertise of the support team. This hands-on approach is especially valuable for smaller businesses that may lack dedicated IT resources. Users also note that Telesystem's pricing, while not the cheapest, is competitive and transparent, with no hidden fees. This straightforward approach resonates with businesses seeking predictable communication expenses. Overall, Telesystem's UCaaS solution appears best suited for small to medium-sized businesses prioritizing ease of use, reliable call quality, and robust customer support. The platform's seamless integration with Telesystem's Hosted VoIP offerings makes it a compelling choice for businesses already invested in or considering Telesystem's ecosystem. However, businesses requiring advanced analytics or integrations with a wide range of third-party applications might need to explore additional options.

Show more

Is TeleCloud the "tele" vision of modern business communication, or does it get lost in the fog? While TeleCloud has a long history and offers a promising suite of cloud communication tools, recent user reviews, particularly for their mobile app, paint a picture that's far from rosy. Users report a litany of issues, from frequent call drops and agonizingly slow dialing to the app's insatiable appetite for permissions. One user even compared wrestling with the app to a digital "Fight Club," requiring constant uninstalls and reinstalls just to keep it somewhat functional. This directly contradicts TeleCloud's claims of seamless integration and enhanced communication, suggesting a disconnect between marketing and reality. Although TeleCloud shines in customer service and technical support, the overwhelmingly negative feedback regarding the functionality and reliability of their mobile app raises serious concerns. The app, meant to be an extension of their robust cloud phone system, appears to be its Achilles' heel. Potential customers, especially those reliant on mobile communication, should carefully weigh these concerns. While TeleCloud might be a good fit for businesses prioritizing hands-on support and industry-specific solutions, those seeking a smooth and reliable mobile experience might want to explore alternatives until these issues are ironed out.

Show more

Screenshots

Top Alternatives in UCaaS Providers


8x8 XCaaS

AirePBX

Allied Telecom

Altaworx

AspenUC

Avaya UCaaS

BCM One

BluIP

cpITelecom

Crosswind VOIP

CxC 3CX

Dialpad Ai Voice

EnTelegent Solutions

Exponential-e

FirstComm

Frontier Enterprise

Fusion Connect

GoToConnect

Intermedia Unite

LightSpar

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings