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NinjaONE vs Meraki MDM

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Our analysts compared NinjaONE vs Meraki MDM based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts Analyst Summary Screenshots
NinjaONE Software Tool
SelectHub Award Winner
Meraki MDM Software Tool
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Product Basics

NinjaONE is a robust and modern solution that enables network tracking through endpoint monitoring and other tools to aid IT and managed service providers (MSPs) professionals in streamlining routine processes. This permits users to focus on the intricate value-added services, end-user relationships and tactical expansions.

Automation and scripting, network management, notifications, antivirus protection and asset management are only some of its noteworthy accessories.
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Meraki's Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for the mobile devices managed by your organization from iPads and Androids to Macs and PCs. Systems Manager monitors each of your organization's devices, showing useful metrics such as client hardware/software information and recent location, and even lets administrators remotely lock and erase devices.- Systems Manager lets you configure, monitor, and support devices in your organization. - 100% cloud based, Systems Manager eliminates costly, complex management appliances and software.
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$4/Endpoint, Monthly
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$27.30 Monthly
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Tailored to your specific needs
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Mobile

Product Assistance

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Live Online
Videos
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Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Mobile Availability: NinjaONE is available on iOS and Android devices and informs users about crucial issues when they are away from the office. Notification issues include OS and 3rd party patch status, alerts in progress, detected threats, server status, pending reboots, node approvals and active duties. Users can also approve or deny pending OS and 3rd party patches, execute remote control for customer endpoints with Splashtop and RDP, run scripts on demand, eliminate processes and initiate or cease services, quarantine and delete infected files, conduct wake-on-LANs and perform reboots.  
  • Remote Access: Users may access Windows and Mac endpoints from one place. There's no need to memorize additional logins or learn new tools to manage every endpoint. Each remote session is protected by transport layer security (TLS) and 256-bit encryption. Users determine which end-users, technicians and organizations have permission to access remote control and every remote session is documented for evaluation. 
  • Personalized Branding: NinjaONE assures users that their brand is the only brand that is seen with the custom branding tool to aid in designing web portal and systray icons.  
  • Enforced Security: It's possible for users to initiate two-factor authentication, restrict access to client endpoints and superintend tool permissions with the user administration module.  
  • Active Virus Protection: The virus protection accessory permits users to instantly activate antivirus throughout the endpoints with granulated extensions over particular devices, organizations and groups that receive protection. It pinpoints which endpoints lack antivirus protection and installs it. Users can run ad-hoc scans on specific devices, initiate when and how the antivirus runs as well as supervise scan options, schedules and exclusions. This function offers scan summaries, solution deployments and threats either per device or per enterprise. It also offers antivirus data on device protection status, antivirus solution deployed, definition status and deployments.  
  • Various Alerts: Users can overview their entire IT framework from one system and produce custom alerts based on system performance such as Windows and Mac workstations and laptops, Windows servers, cloud infrastructure and network devices such as printers, firewalls, routers and switches. Users can also administer intel throughout Windows and Mac endpoints including processors, running processes, disk and volume information and usage, memory, user logs, event logs, network adapters and utilization, software and hardware inventory, services, device serial numbers and more.  
  • Detect New Devices:  NinjaONE offers a discovery wizard that promptly detects new devices in concurrence with IP range. There's support for simple network management protocol (SNMP) v1, v2 and v3 credentials and several types of network configurations. It automatically recognizes device roles based on device attributes. 
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  • Centralized Management: Meraki MDM allows IT administrators to manage all devices from a single dashboard, streamlining operations and reducing the need for multiple management tools.
  • Enhanced Security: With features like remote wipe and device location tracking, Meraki MDM helps protect sensitive data and ensures compliance with security policies.
  • Scalability: Easily scale your device management as your organization grows, without the need for additional infrastructure or complex configurations.
  • Real-Time Monitoring: Gain insights into device status and performance with real-time monitoring, enabling proactive troubleshooting and maintenance.
  • Cost Efficiency: Reduce operational costs by minimizing the need for on-site IT support and leveraging cloud-based management solutions.
  • Seamless Integration: Integrate with existing IT systems and applications, ensuring a smooth transition and consistent workflow across platforms.
  • User-Friendly Interface: The intuitive dashboard design makes it easy for IT staff to navigate and manage devices, reducing training time and increasing productivity.
  • Automated Compliance: Automatically enforce compliance with organizational policies and industry regulations, reducing the risk of non-compliance penalties.
  • Customizable Policies: Tailor device management policies to meet specific organizational needs, ensuring flexibility and adaptability in diverse environments.
  • Remote Support Capabilities: Provide remote assistance to users, resolving issues quickly without the need for physical device access.
  • Application Management: Efficiently deploy, update, and manage applications across all devices, ensuring users have access to the necessary tools.
  • Device Inventory Management: Maintain an up-to-date inventory of all managed devices, simplifying asset tracking and lifecycle management.
  • Cross-Platform Support: Manage a variety of devices, including iOS, Android, Windows, and macOS, from a single platform, ensuring consistency across your device fleet.
  • Geofencing Capabilities: Set location-based policies to restrict or enable device features, enhancing security and compliance in specific areas.
  • Data Usage Monitoring: Track data usage across devices to prevent overages and optimize data plans, ensuring cost-effective mobile data management.
  • Zero-Touch Deployment: Simplify the setup process for new devices with zero-touch deployment, reducing the time and effort required for device provisioning.
  • Comprehensive Reporting: Generate detailed reports on device usage, compliance, and security, providing valuable insights for strategic decision-making.
  • Flexible Licensing Options: Choose from various licensing models to fit your organization's budget and needs, ensuring cost-effective device management solutions.
  • Regular Updates and Support: Benefit from continuous software updates and dedicated support, ensuring your MDM solution remains current and effective.
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  • Asset Management: The asset management attribute permits users to ascertain if a device has an operating system (OS), is nearing its end of life (EOL) or is in need of an upgrade. This tool provides asset summary report details on Windows and Mac devices such as vendor and model, OS version, installation date and uptime amongst others. Users can analyze the full blend of network management software (NMS) gadgets per location by type and vendor because this appliance offers details on make, model, and status of multiple networking devices at each of their patron's offices or facilities. 
  • Verify Operation Health: It's possible for users to verify if a device's components are up-to-date, warrantied and operating at full capacity with the asset management element. Users can watch the health and status of their inventory and processors, video cards and hard drives while adding value to their clientele and associates.  
  • Reporting: The report building tool on the reporting appliance offers a multitude of reports intended for customers, business users or a user's internal archive. Elaborate reports that users can create include infrastructure health, asset and hardware inventory, license keys, alerts and active issues reports, scripts, remote access reports, antivirus activity and compliance, network health and performance, device addition and removal reports, patch status and compliance, software inventory and changes, Windows events, management notes and task history. This tool also grants users permission to personalize reports with their company name and logo. Custom or ad-hoc reports can be generated such as marketing and sales activities, client retention, IT asset management and compliance reporting.  
  • Credential Exchange:  Users can implement the credential exchange trait to run scripts on Windows or Mac with custom credentials, providing them with a new tier of control and pliancy when running scripts on endpoints. Scripts effortlessly run without disturbing end-users. This tool enables users to install Windows and third-party patches on any device while using administrator credentials to avert error patches or permission issues. Users can also instantly connect to a Windows gadget with a remote desktop protocol (RDP) that has pre-engineered credentials. 
  • Patch Management: The patch management component aids users in monitoring every user's endpoints with Windows and MacOS operating system patching, automatic patches, Windows driver and feature updates, management over patch schedules, approvals, overrides and reboot options. The third-party patching engine will keep endpoints current with support for typical business software without interference. And keeps devices updated with the latest features while securing their endpoints to avoid security breaches. There are patches for more than 135 applications. 
  • Take Charge of Patches: Users can superintend how each business, location, group and device is patched with the patch management attribute. It automates scanning and patching processes instead of initiating it manually so endpoints remain contemporary and protected. Users can review complete insight on compliance levels and patch success rates with NinjaONE's reporting module, providing patch-related reports such as patch enablement, patch compliance, patch status, pending patches and failed patches.  
  • Virtual Machine Management: The virtual machine management trait offers monitoring tools that permit users to proficiently distribute virtual resources to clients and expeditiously respond to issues that arise. Users are able to produce, remove and monitor screenshots, streamline storage usage by trimming old or large snapshots, commencing, ending, suspending, resetting or withdrawing virtual machines and redistributing resources for enhanced capacity planning and management. This accessory allows users to develop threshold notifications on the basis of vital host and virtual device attributes in concurrence with instantly notifying technicians when problems arise. The notification abilities include host apparatus intel (running time, producer, server group and authorization), host well-being information (energy, powersource, wires, climate and panel), host and invitee accomplishment benchmarks (storage, mainframe and disk utilization), a single view of all virtual machines on a host and client-facing reports that sums up virtual machine framework.  
  • IT Scripting: Run automations behind the scenes, on-demand, on-schedule or in response to performance thresholds and state changes, guaranteeing they work when they are necessary and convenient with the IT automation and scripting apparatus. The policy management engine offers the capability to allocate revisions across enterprises, sites, dynamic groups and specific endpoints such as OS and third-party patch management, antivirus management, backup management, remote control and custom scripts. Thanks to the broad script library, technicians of any skill set can apply automations for regular tasks with ease.  
  • Variety of Scripts: NinjaONE's IT automation and scripting module offers custom scripts in numerous languages including Powershell, Batch, Javascript, ShellScript and VBScript, so users may automate practically any task throughout Windows and Mac operating systems. Adjustable benchmarks display pliability to generate scripts once and run them with variable inputs. Each action implemented in NinjaONE is recorded and chronicled for efficient recordkeeping and compliance purposes. It's possible for users to enact policy override options to opt devices out of automations and easily govern devices when special attention is needed. 
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  • Centralized Dashboard: Provides a single pane of glass for managing all devices, offering real-time visibility and control over the entire fleet.
  • Device Enrollment: Supports multiple enrollment methods, including Apple DEP and Android Zero-Touch, to streamline the onboarding process.
  • App Management: Allows for seamless deployment and management of applications across devices, including the ability to push updates and manage licenses.
  • Security Policies: Enables the creation and enforcement of security policies, such as password requirements and device encryption, to protect sensitive data.
  • Location Tracking: Offers GPS-based location tracking to monitor device whereabouts, useful for both asset management and security purposes.
  • Content Filtering: Provides web filtering capabilities to restrict access to inappropriate or non-business-related websites, enhancing productivity and security.
  • Remote Wipe and Lock: Facilitates the ability to remotely lock or wipe devices in case of loss or theft, ensuring data protection.
  • Network Integration: Seamlessly integrates with Meraki's networking products, allowing for unified management of network and devices.
  • Customizable Alerts: Offers the ability to set up alerts for various events, such as device compliance violations or unauthorized app installations.
  • Scalability: Designed to scale from small businesses to large enterprises, accommodating growth without compromising performance.
  • Role-Based Access Control: Provides granular control over who can access and manage devices, ensuring that only authorized personnel have the necessary permissions.
  • Automated Compliance Checks: Regularly checks devices against compliance policies and automatically remediates issues when possible.
  • Integration with Third-Party Tools: Supports integration with various third-party applications and services, enhancing functionality and interoperability.
  • Comprehensive Reporting: Generates detailed reports on device status, compliance, and usage, aiding in informed decision-making.
  • Cross-Platform Support: Manages a diverse range of devices, including iOS, Android, Windows, and macOS, from a single interface.
  • End-User Self-Service Portal: Provides a portal for end-users to perform basic tasks like password resets, reducing the burden on IT support.
  • API Access: Offers robust API access for custom integrations and automation, allowing businesses to tailor the MDM solution to their specific needs.
  • Firmware Management: Enables the scheduling and deployment of firmware updates to ensure devices are running the latest software versions.
  • Geofencing Capabilities: Allows for the creation of virtual boundaries to trigger specific actions when a device enters or exits a designated area.
  • Support for BYOD: Provides tools to manage both corporate-owned and employee-owned devices, maintaining security without infringing on personal privacy.
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Product Ranking

#3

among all
Unified Endpoint Management Tools

#13

among all
Unified Endpoint Management Tools

Find out who the leaders are

Analyst Rating Summary

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Endpoint Security
Integrations
Platform Capabilities
Scalability and Performance
Device Management
Device Management
Platform Capabilities
Scalability and Performance
Mobile Management
Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NinjaONE
Meraki MDM
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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 99 100 92 100 33 100 73 98 100 33 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

SelectHub research analysts have evaluated NinjaONE and concluded it earns best-in-class honors for Integrations.

Integrations Award

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Synopsis of User Ratings and Reviews

Simple Remote Management: Provides effective remote access tools that don't interrupt end-users, similar to a skilled air traffic controller who guides aircraft remotely without disrupting passenger experience.
Effortless Automation: Offers pre-built automation scripts and a scripting module for custom automations, like having a tireless assistant who handles repetitive tasks, freeing up IT staff for more strategic projects.
Streamlined Patching: Simplifies the process of patching across various clients and locations, akin to a well-coordinated orchestra ensuring all instruments are in tune and ready to perform.
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Simple Setup: Meraki MDM is known for its user-friendly interface, making it easy for IT administrators to configure and deploy, especially for Apple devices.
Directory Integration: The platform seamlessly integrates with Active Directory, a critical feature for managing user access in many businesses.
Cloud-based Management: Being cloud-based, Meraki MDM allows administrators to manage devices from anywhere with an internet connection.
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Limited Mac Automation: Automating tasks and scheduling on macOS devices is not as robust as it is for Windows, potentially creating extra manual work for administrators managing Apple devices.
Basic Ticketing: While functional, the built-in ticketing system lacks the advanced features found in dedicated IT service management solutions, potentially hindering ITIL processes and reporting.
Location-Based Grouping: Managing systems spread across different offices or regions can be cumbersome, as the platform relies heavily on creating location-based groups for targeted actions.
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Limited OS Support: Full feature support is not available for all operating systems. For example, Windows 10 users have reported difficulties, especially with custom application installations.
Feature Depth: Some users have expressed that the platform's advanced features are not as robust compared to other MDM solutions in the market.
Cost: Concerns have been raised about the ongoing maintenance fees, which can be a significant factor for budget-conscious organizations.
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Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.

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Is Meraki MDM a top solution when it comes to managing devices, or does it leave users feeling stung? User reviews from the last year highlight a mixed bag. While Meraki MDM earns praise for its user-friendly interface and tight integration with Cisco's ecosystem, particularly in deploying company-issued iPads and syncing with Active Directory, some wrinkles need ironing out. For instance, users point out limitations with installing custom applications on Windows devices, a drawback for organizations heavily reliant on the Windows operating system. Additionally, concerns linger about the robustness of its patch management capabilities, suggesting it might not be the ultimate solution for all environments. Think of it like this: Meraki MDM is like that reliable all-in-one printer - great for everyday tasks, but you might need a specialized tool for high-volume, complex jobs. Its strength lies in its simplicity and integration, making it a solid choice for organizations already invested in the Cisco world or those seeking a straightforward, cloud-based MDM solution. However, if your needs lean towards extensive Windows customization or heavy-duty patch management, exploring alternative solutions might be wise.

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Screenshots

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