NinjaONE vs Sophos Mobile

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Our analysts compared NinjaONE vs Sophos Mobile based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NinjaONE is a robust and modern solution that enables network tracking through endpoint monitoring and other tools to aid IT and managed service providers (MSPs) professionals in streamlining routine processes. This permits users to focus on the intricate value-added services, end-user relationships and tactical expansions.

Automation and scripting, network management, notifications, antivirus protection and asset management are only some of its noteworthy accessories.
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Sophos Mobile is a sophisticated software solution designed for Unified Endpoint Management, offering comprehensive control over mobile devices, applications, and content. It is particularly well-suited for industries requiring stringent security measures, such as healthcare, finance, and education, due to its robust security features. Users benefit from its seamless integration capabilities, intuitive interface, and advanced threat protection. Unique features include remote device management, application control, and secure content sharing, which enhance operational efficiency and data security. Compared to similar products, users often highlight its ease of use and reliable performance. Pricing details are not explicitly available, so it is advisable for potential users to contact SelectHub for a tailored quote based on specific requirements. Sophos Mobile stands out for its ability to streamline device management while maintaining high security standards, making it a valuable tool for organizations prioritizing endpoint protection and management.
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$4/Endpoint, Monthly
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$2.50/User, Monthly
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Mobile

Product Assistance

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Product Insights

  • Mobile Availability: NinjaONE is available on iOS and Android devices and informs users about crucial issues when they are away from the office. Notification issues include OS and 3rd party patch status, alerts in progress, detected threats, server status, pending reboots, node approvals and active duties. Users can also approve or deny pending OS and 3rd party patches, execute remote control for customer endpoints with Splashtop and RDP, run scripts on demand, eliminate processes and initiate or cease services, quarantine and delete infected files, conduct wake-on-LANs and perform reboots.  
  • Remote Access: Users may access Windows and Mac endpoints from one place. There's no need to memorize additional logins or learn new tools to manage every endpoint. Each remote session is protected by transport layer security (TLS) and 256-bit encryption. Users determine which end-users, technicians and organizations have permission to access remote control and every remote session is documented for evaluation. 
  • Personalized Branding: NinjaONE assures users that their brand is the only brand that is seen with the custom branding tool to aid in designing web portal and systray icons.  
  • Enforced Security: It's possible for users to initiate two-factor authentication, restrict access to client endpoints and superintend tool permissions with the user administration module.  
  • Active Virus Protection: The virus protection accessory permits users to instantly activate antivirus throughout the endpoints with granulated extensions over particular devices, organizations and groups that receive protection. It pinpoints which endpoints lack antivirus protection and installs it. Users can run ad-hoc scans on specific devices, initiate when and how the antivirus runs as well as supervise scan options, schedules and exclusions. This function offers scan summaries, solution deployments and threats either per device or per enterprise. It also offers antivirus data on device protection status, antivirus solution deployed, definition status and deployments.  
  • Various Alerts: Users can overview their entire IT framework from one system and produce custom alerts based on system performance such as Windows and Mac workstations and laptops, Windows servers, cloud infrastructure and network devices such as printers, firewalls, routers and switches. Users can also administer intel throughout Windows and Mac endpoints including processors, running processes, disk and volume information and usage, memory, user logs, event logs, network adapters and utilization, software and hardware inventory, services, device serial numbers and more.  
  • Detect New Devices:  NinjaONE offers a discovery wizard that promptly detects new devices in concurrence with IP range. There's support for simple network management protocol (SNMP) v1, v2 and v3 credentials and several types of network configurations. It automatically recognizes device roles based on device attributes. 
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  • Enhanced Security: Sophos Mobile provides robust security measures, including anti-malware and web filtering, to protect devices from threats and vulnerabilities.
  • Streamlined Management: Unified Endpoint Management allows IT teams to manage all devices from a single platform, reducing complexity and saving time.
  • Data Protection: With encryption and secure containerization, sensitive corporate data is kept safe from unauthorized access.
  • Compliance Assurance: Sophos Mobile helps organizations meet regulatory requirements by enforcing security policies and providing audit trails.
  • Cost Efficiency: By consolidating device management, businesses can reduce operational costs and eliminate the need for multiple management tools.
  • User Productivity: Employees can work efficiently with secure access to corporate resources on their mobile devices, without compromising security.
  • Scalability: The solution can easily scale to accommodate growing numbers of devices, making it suitable for businesses of all sizes.
  • Remote Support: IT teams can remotely troubleshoot and resolve issues, minimizing downtime and maintaining productivity.
  • Customizable Policies: Organizations can tailor security policies to fit their specific needs, ensuring a balance between security and usability.
  • Cross-Platform Support: Sophos Mobile supports a wide range of operating systems, including iOS, Android, and Windows, ensuring comprehensive coverage.
  • Seamless Integration: The software integrates smoothly with existing IT infrastructure, such as Active Directory and email systems, for a cohesive environment.
  • Real-Time Monitoring: Continuous monitoring provides immediate alerts on potential security incidents, allowing for swift response and mitigation.
  • Intuitive Interface: The user-friendly dashboard simplifies navigation and management tasks, reducing the learning curve for IT staff.
  • Flexible Deployment: Sophos Mobile can be deployed on-premises or in the cloud, offering flexibility to suit different organizational preferences.
  • Comprehensive Reporting: Detailed reports provide insights into device usage, compliance status, and security posture, aiding in informed decision-making.
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  • Asset Management: The asset management attribute permits users to ascertain if a device has an operating system (OS), is nearing its end of life (EOL) or is in need of an upgrade. This tool provides asset summary report details on Windows and Mac devices such as vendor and model, OS version, installation date and uptime amongst others. Users can analyze the full blend of network management software (NMS) gadgets per location by type and vendor because this appliance offers details on make, model, and status of multiple networking devices at each of their patron's offices or facilities. 
  • Verify Operation Health: It's possible for users to verify if a device's components are up-to-date, warrantied and operating at full capacity with the asset management element. Users can watch the health and status of their inventory and processors, video cards and hard drives while adding value to their clientele and associates.  
  • Reporting: The report building tool on the reporting appliance offers a multitude of reports intended for customers, business users or a user's internal archive. Elaborate reports that users can create include infrastructure health, asset and hardware inventory, license keys, alerts and active issues reports, scripts, remote access reports, antivirus activity and compliance, network health and performance, device addition and removal reports, patch status and compliance, software inventory and changes, Windows events, management notes and task history. This tool also grants users permission to personalize reports with their company name and logo. Custom or ad-hoc reports can be generated such as marketing and sales activities, client retention, IT asset management and compliance reporting.  
  • Credential Exchange:  Users can implement the credential exchange trait to run scripts on Windows or Mac with custom credentials, providing them with a new tier of control and pliancy when running scripts on endpoints. Scripts effortlessly run without disturbing end-users. This tool enables users to install Windows and third-party patches on any device while using administrator credentials to avert error patches or permission issues. Users can also instantly connect to a Windows gadget with a remote desktop protocol (RDP) that has pre-engineered credentials. 
  • Patch Management: The patch management component aids users in monitoring every user's endpoints with Windows and MacOS operating system patching, automatic patches, Windows driver and feature updates, management over patch schedules, approvals, overrides and reboot options. The third-party patching engine will keep endpoints current with support for typical business software without interference. And keeps devices updated with the latest features while securing their endpoints to avoid security breaches. There are patches for more than 135 applications. 
  • Take Charge of Patches: Users can superintend how each business, location, group and device is patched with the patch management attribute. It automates scanning and patching processes instead of initiating it manually so endpoints remain contemporary and protected. Users can review complete insight on compliance levels and patch success rates with NinjaONE's reporting module, providing patch-related reports such as patch enablement, patch compliance, patch status, pending patches and failed patches.  
  • Virtual Machine Management: The virtual machine management trait offers monitoring tools that permit users to proficiently distribute virtual resources to clients and expeditiously respond to issues that arise. Users are able to produce, remove and monitor screenshots, streamline storage usage by trimming old or large snapshots, commencing, ending, suspending, resetting or withdrawing virtual machines and redistributing resources for enhanced capacity planning and management. This accessory allows users to develop threshold notifications on the basis of vital host and virtual device attributes in concurrence with instantly notifying technicians when problems arise. The notification abilities include host apparatus intel (running time, producer, server group and authorization), host well-being information (energy, powersource, wires, climate and panel), host and invitee accomplishment benchmarks (storage, mainframe and disk utilization), a single view of all virtual machines on a host and client-facing reports that sums up virtual machine framework.  
  • IT Scripting: Run automations behind the scenes, on-demand, on-schedule or in response to performance thresholds and state changes, guaranteeing they work when they are necessary and convenient with the IT automation and scripting apparatus. The policy management engine offers the capability to allocate revisions across enterprises, sites, dynamic groups and specific endpoints such as OS and third-party patch management, antivirus management, backup management, remote control and custom scripts. Thanks to the broad script library, technicians of any skill set can apply automations for regular tasks with ease.  
  • Variety of Scripts: NinjaONE's IT automation and scripting module offers custom scripts in numerous languages including Powershell, Batch, Javascript, ShellScript and VBScript, so users may automate practically any task throughout Windows and Mac operating systems. Adjustable benchmarks display pliability to generate scripts once and run them with variable inputs. Each action implemented in NinjaONE is recorded and chronicled for efficient recordkeeping and compliance purposes. It's possible for users to enact policy override options to opt devices out of automations and easily govern devices when special attention is needed. 
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  • Unified Endpoint Management: Manage and secure mobile devices, laptops, and desktops from a single platform, streamlining IT operations.
  • Comprehensive Security: Protect devices with integrated antivirus, anti-malware, and web filtering capabilities, ensuring robust defense against threats.
  • Device Compliance: Enforce security policies and compliance rules across all devices, helping organizations meet regulatory requirements.
  • Containerization: Separate corporate data from personal data on devices, enhancing security and privacy for both users and organizations.
  • Remote Configuration: Configure and update device settings remotely, reducing the need for physical access and minimizing downtime.
  • Application Management: Control app distribution, updates, and removal, ensuring only approved applications are used within the organization.
  • Secure Email Management: Protect corporate email with encryption and access controls, preventing unauthorized access to sensitive communications.
  • Location Tracking: Monitor device locations in real-time, aiding in asset management and recovery of lost or stolen devices.
  • Data Loss Prevention: Implement policies to prevent data leakage, such as blocking unauthorized data transfers and enforcing encryption.
  • Self-Service Portal: Empower users with a portal to manage their own devices, reducing the burden on IT support teams.
  • Multi-OS Support: Support for iOS, Android, Windows, and macOS devices, providing flexibility in managing a diverse range of endpoints.
  • Integration with Sophos Central: Seamlessly integrate with other Sophos security solutions for a holistic approach to cybersecurity.
  • Customizable Dashboards: Create tailored dashboards to monitor device status and security metrics, enhancing visibility and decision-making.
  • Role-Based Access Control: Define user roles and permissions to ensure that only authorized personnel can access sensitive management functions.
  • Automated Threat Response: Automatically respond to detected threats with predefined actions, minimizing the impact of security incidents.
  • Scalability: Easily scale the solution to accommodate growing numbers of devices, ensuring continued effectiveness as the organization expands.
  • Detailed Reporting: Generate comprehensive reports on device compliance, security incidents, and usage patterns, aiding in strategic planning.
  • Network Access Control: Restrict device access to corporate networks based on compliance status, enhancing network security.
  • Flexible Deployment Options: Choose between cloud-based or on-premises deployment to suit organizational needs and preferences.
  • 24/7 Support: Access around-the-clock technical support to resolve issues promptly and maintain operational continuity.
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Product Ranking

#3

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Unified Endpoint Management Tools

#17

among all
Unified Endpoint Management Tools

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Analyst Rating Summary

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Endpoint Security
Integrations
Platform Capabilities
Scalability and Performance
Device Management
Device Management
Endpoint Security
Mobile Management
Security
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NinjaONE
Sophos Mobile
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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 99 100 92 100 33 100 100 100 97 28 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Excellent User Sentiment 16 reviews
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92%
of users recommend this product

Sophos Mobile has a 'excellent' User Satisfaction Rating of 92% when considering 16 user reviews from 1 recognized software review sites.

n/a
4.6 (16)

Awards

SelectHub research analysts have evaluated NinjaONE and concluded it earns best-in-class honors for Integrations.

Integrations Award

Sophos Mobile stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Remote Management: Provides effective remote access tools that don't interrupt end-users, similar to a skilled air traffic controller who guides aircraft remotely without disrupting passenger experience.
Effortless Automation: Offers pre-built automation scripts and a scripting module for custom automations, like having a tireless assistant who handles repetitive tasks, freeing up IT staff for more strategic projects.
Streamlined Patching: Simplifies the process of patching across various clients and locations, akin to a well-coordinated orchestra ensuring all instruments are in tune and ready to perform.
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Centralized Management: Enables efficient management of devices and increases employee productivity.
Enhanced Security: Safeguards sensitive information from viruses and online threats through features like password management and authentication.
Device Tracking: Allows for customization of tracking and securing corporate data, providing peace of mind for businesses.
Intuitive Interface: Praised for its user-friendly interface, making it easy to navigate and manage devices.
Strong Protection: Highly regarded for its robust security measures, effectively protecting against cyber threats.
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Limited Mac Automation: Automating tasks and scheduling on macOS devices is not as robust as it is for Windows, potentially creating extra manual work for administrators managing Apple devices.
Basic Ticketing: While functional, the built-in ticketing system lacks the advanced features found in dedicated IT service management solutions, potentially hindering ITIL processes and reporting.
Location-Based Grouping: Managing systems spread across different offices or regions can be cumbersome, as the platform relies heavily on creating location-based groups for targeted actions.
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Android Enrollment Issues: Some users have encountered difficulties when enrolling Android devices, suggesting potential compatibility hurdles or complexities in the setup procedure.
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Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.

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Is Sophos Mobile the best way to keep your business on the move, securely? Sophos Mobile is a unified endpoint management (UEM) solution that aims to simplify the management and security of mobile devices for businesses. Users praise its comprehensive security features, including malware protection, app scanning, and spam filtering, which provide peace of mind for both personal and corporate devices. The platform's intuitive management interface and remote device management capabilities make it easy to deploy and use, even for those without extensive technical expertise. Sophos Mobile's strength lies in its integration with other Sophos products, making it a convenient choice for existing Sophos customers. For instance, its compatibility with Sophos Intercept X enhances mobile threat defense, protecting against known and emerging threats. However, some users have pointed out that enrolling Android devices can be a bit of a headache, sometimes requiring specific configurations or user assignments. While Sophos Mobile excels in its integration with the Sophos ecosystem, users looking for standalone solutions might find alternatives like Jamf or MaaS360 more suitable. Overall, Sophos Mobile is best suited for businesses already invested in the Sophos ecosystem, particularly those with a large deployment of Apple devices, who prioritize robust security and streamlined management within a familiar environment.

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