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NinjaONE vs Workspace ONE

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Our analysts compared NinjaONE vs Workspace ONE based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts Analyst Summary Screenshots
NinjaONE Software Tool
SelectHub Award Winner
Workspace ONE Software Tool
SelectHub Award Winner
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Product Basics

NinjaONE is a robust and modern solution that enables network tracking through endpoint monitoring and other tools to aid IT and managed service providers (MSPs) professionals in streamlining routine processes. This permits users to focus on the intricate value-added services, end-user relationships and tactical expansions.

Automation and scripting, network management, notifications, antivirus protection and asset management are only some of its noteworthy accessories.
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Workspace ONE is a sophisticated software solution designed for Unified Endpoint Management, offering comprehensive control over a wide array of devices and applications. It is particularly well-suited for industries such as healthcare, finance, and education, where secure and efficient device management is crucial. The platform's standout features include seamless integration capabilities, robust security protocols, and a user-friendly interface that simplifies complex management tasks. Users appreciate its ability to streamline operations and enhance productivity through centralized management. Compared to similar products, Workspace ONE is praised for its flexibility and scalability, accommodating diverse organizational needs. Pricing details are not readily available, so it is advisable for potential users to contact SelectHub for a tailored quote. Overall, Workspace ONE stands out for its unique blend of functionality and ease of use, making it a valuable asset for businesses seeking to optimize their endpoint management strategies.
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$4/Endpoint, Monthly
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$3.78/User, Monthly
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Product Assistance

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Product Insights

  • Mobile Availability: NinjaONE is available on iOS and Android devices and informs users about crucial issues when they are away from the office. Notification issues include OS and 3rd party patch status, alerts in progress, detected threats, server status, pending reboots, node approvals and active duties. Users can also approve or deny pending OS and 3rd party patches, execute remote control for customer endpoints with Splashtop and RDP, run scripts on demand, eliminate processes and initiate or cease services, quarantine and delete infected files, conduct wake-on-LANs and perform reboots.  
  • Remote Access: Users may access Windows and Mac endpoints from one place. There's no need to memorize additional logins or learn new tools to manage every endpoint. Each remote session is protected by transport layer security (TLS) and 256-bit encryption. Users determine which end-users, technicians and organizations have permission to access remote control and every remote session is documented for evaluation. 
  • Personalized Branding: NinjaONE assures users that their brand is the only brand that is seen with the custom branding tool to aid in designing web portal and systray icons.  
  • Enforced Security: It's possible for users to initiate two-factor authentication, restrict access to client endpoints and superintend tool permissions with the user administration module.  
  • Active Virus Protection: The virus protection accessory permits users to instantly activate antivirus throughout the endpoints with granulated extensions over particular devices, organizations and groups that receive protection. It pinpoints which endpoints lack antivirus protection and installs it. Users can run ad-hoc scans on specific devices, initiate when and how the antivirus runs as well as supervise scan options, schedules and exclusions. This function offers scan summaries, solution deployments and threats either per device or per enterprise. It also offers antivirus data on device protection status, antivirus solution deployed, definition status and deployments.  
  • Various Alerts: Users can overview their entire IT framework from one system and produce custom alerts based on system performance such as Windows and Mac workstations and laptops, Windows servers, cloud infrastructure and network devices such as printers, firewalls, routers and switches. Users can also administer intel throughout Windows and Mac endpoints including processors, running processes, disk and volume information and usage, memory, user logs, event logs, network adapters and utilization, software and hardware inventory, services, device serial numbers and more.  
  • Detect New Devices:  NinjaONE offers a discovery wizard that promptly detects new devices in concurrence with IP range. There's support for simple network management protocol (SNMP) v1, v2 and v3 credentials and several types of network configurations. It automatically recognizes device roles based on device attributes. 
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  • Enhanced Security: Workspace ONE provides robust security measures, such as conditional access and data loss prevention, ensuring sensitive company data remains protected across all devices.
  • Streamlined Device Management: With Unified Endpoint Management, IT teams can manage all devices—laptops, smartphones, tablets—from a single platform, reducing complexity and improving efficiency.
  • Improved User Experience: Employees enjoy seamless access to applications and resources with single sign-on capabilities, enhancing productivity and satisfaction.
  • Cost Efficiency: By consolidating multiple management tools into one, organizations can reduce software licensing costs and administrative overhead.
  • Scalability: Workspace ONE easily scales to accommodate growing businesses, supporting a wide range of devices and operating systems without additional infrastructure.
  • Compliance Assurance: Automated compliance checks and reporting help organizations meet regulatory requirements, minimizing the risk of non-compliance penalties.
  • Remote Work Enablement: Facilitates secure remote access to corporate resources, supporting flexible work arrangements and business continuity.
  • Application Management: Simplifies the deployment and management of applications, ensuring users have the tools they need without IT intervention.
  • Analytics and Insights: Provides detailed analytics on device usage and security, enabling data-driven decision-making for IT strategies.
  • Reduced Downtime: Proactive monitoring and automated remediation reduce device downtime, keeping employees productive and minimizing disruptions.
  • Integration Capabilities: Seamlessly integrates with existing IT infrastructure and third-party applications, enhancing overall system functionality.
  • Customizable Policies: Allows IT administrators to create tailored policies that align with specific business needs and security requirements.
  • Zero Trust Security Model: Implements a zero trust approach, verifying every access request to ensure only authorized users and devices can access corporate resources.
  • Employee Onboarding: Simplifies the onboarding process by automating device setup and application provisioning, allowing new hires to be productive from day one.
  • Environmental Impact: By enabling remote work and reducing the need for physical infrastructure, Workspace ONE contributes to a smaller carbon footprint.
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  • Asset Management: The asset management attribute permits users to ascertain if a device has an operating system (OS), is nearing its end of life (EOL) or is in need of an upgrade. This tool provides asset summary report details on Windows and Mac devices such as vendor and model, OS version, installation date and uptime amongst others. Users can analyze the full blend of network management software (NMS) gadgets per location by type and vendor because this appliance offers details on make, model, and status of multiple networking devices at each of their patron's offices or facilities. 
  • Verify Operation Health: It's possible for users to verify if a device's components are up-to-date, warrantied and operating at full capacity with the asset management element. Users can watch the health and status of their inventory and processors, video cards and hard drives while adding value to their clientele and associates.  
  • Reporting: The report building tool on the reporting appliance offers a multitude of reports intended for customers, business users or a user's internal archive. Elaborate reports that users can create include infrastructure health, asset and hardware inventory, license keys, alerts and active issues reports, scripts, remote access reports, antivirus activity and compliance, network health and performance, device addition and removal reports, patch status and compliance, software inventory and changes, Windows events, management notes and task history. This tool also grants users permission to personalize reports with their company name and logo. Custom or ad-hoc reports can be generated such as marketing and sales activities, client retention, IT asset management and compliance reporting.  
  • Credential Exchange:  Users can implement the credential exchange trait to run scripts on Windows or Mac with custom credentials, providing them with a new tier of control and pliancy when running scripts on endpoints. Scripts effortlessly run without disturbing end-users. This tool enables users to install Windows and third-party patches on any device while using administrator credentials to avert error patches or permission issues. Users can also instantly connect to a Windows gadget with a remote desktop protocol (RDP) that has pre-engineered credentials. 
  • Patch Management: The patch management component aids users in monitoring every user's endpoints with Windows and MacOS operating system patching, automatic patches, Windows driver and feature updates, management over patch schedules, approvals, overrides and reboot options. The third-party patching engine will keep endpoints current with support for typical business software without interference. And keeps devices updated with the latest features while securing their endpoints to avoid security breaches. There are patches for more than 135 applications. 
  • Take Charge of Patches: Users can superintend how each business, location, group and device is patched with the patch management attribute. It automates scanning and patching processes instead of initiating it manually so endpoints remain contemporary and protected. Users can review complete insight on compliance levels and patch success rates with NinjaONE's reporting module, providing patch-related reports such as patch enablement, patch compliance, patch status, pending patches and failed patches.  
  • Virtual Machine Management: The virtual machine management trait offers monitoring tools that permit users to proficiently distribute virtual resources to clients and expeditiously respond to issues that arise. Users are able to produce, remove and monitor screenshots, streamline storage usage by trimming old or large snapshots, commencing, ending, suspending, resetting or withdrawing virtual machines and redistributing resources for enhanced capacity planning and management. This accessory allows users to develop threshold notifications on the basis of vital host and virtual device attributes in concurrence with instantly notifying technicians when problems arise. The notification abilities include host apparatus intel (running time, producer, server group and authorization), host well-being information (energy, powersource, wires, climate and panel), host and invitee accomplishment benchmarks (storage, mainframe and disk utilization), a single view of all virtual machines on a host and client-facing reports that sums up virtual machine framework.  
  • IT Scripting: Run automations behind the scenes, on-demand, on-schedule or in response to performance thresholds and state changes, guaranteeing they work when they are necessary and convenient with the IT automation and scripting apparatus. The policy management engine offers the capability to allocate revisions across enterprises, sites, dynamic groups and specific endpoints such as OS and third-party patch management, antivirus management, backup management, remote control and custom scripts. Thanks to the broad script library, technicians of any skill set can apply automations for regular tasks with ease.  
  • Variety of Scripts: NinjaONE's IT automation and scripting module offers custom scripts in numerous languages including Powershell, Batch, Javascript, ShellScript and VBScript, so users may automate practically any task throughout Windows and Mac operating systems. Adjustable benchmarks display pliability to generate scripts once and run them with variable inputs. Each action implemented in NinjaONE is recorded and chronicled for efficient recordkeeping and compliance purposes. It's possible for users to enact policy override options to opt devices out of automations and easily govern devices when special attention is needed. 
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  • Unified Endpoint Management: Manage all devices, including iOS, Android, Windows, macOS, and rugged devices, from a single platform.
  • Conditional Access: Implement access policies based on user, device, and application context to ensure secure access to corporate resources.
  • Zero Trust Security: Enforce a zero trust model by continuously verifying user and device trust before granting access to applications.
  • Application Management: Deploy, update, and manage applications across all devices with ease, supporting both public and internal apps.
  • Workspace ONE Intelligence: Gain insights and analytics on device usage, application performance, and security threats to make informed decisions.
  • Automated Compliance: Automate compliance checks and remediation actions to ensure devices meet corporate security standards.
  • Remote Support: Provide remote assistance to users for troubleshooting and resolving device issues without physical access.
  • Identity and Access Management: Integrate with existing identity providers to streamline user authentication and single sign-on (SSO) capabilities.
  • Secure Email Gateway: Protect corporate email by filtering and securing email traffic before it reaches the user's device.
  • Content Collaboration: Enable secure sharing and collaboration on documents and files across devices and locations.
  • Customizable Dashboards: Create personalized dashboards to monitor key metrics and device statuses in real-time.
  • Flexible Deployment Options: Choose between cloud-based, on-premises, or hybrid deployment models to suit organizational needs.
  • Device Enrollment: Simplify device onboarding with various enrollment methods, including QR codes and NFC tags.
  • Privacy Controls: Ensure user privacy by separating personal and corporate data on devices, respecting user data boundaries.
  • Patch Management: Automate the deployment of security patches and updates to keep devices secure and up-to-date.
  • Role-Based Access Control: Assign permissions and access levels based on user roles to maintain security and operational efficiency.
  • Network Access Control: Control network access based on device compliance status to prevent unauthorized access.
  • Integration with Third-Party Tools: Seamlessly integrate with existing IT systems and third-party applications for enhanced functionality.
  • Scalability: Support large-scale deployments with the ability to manage thousands of devices without performance degradation.
  • Multi-Tenancy Support: Manage multiple organizations or departments within a single instance, ideal for service providers and large enterprises.
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Product Ranking

#3

among all
Unified Endpoint Management Tools

#5

among all
Unified Endpoint Management Tools

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Analyst Rating Summary

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Endpoint Security
Integrations
Platform Capabilities
Scalability and Performance
Device Management
Device Management
Endpoint Security
Integrations
Platform Capabilities
Scalability and Performance

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 99 100 92 100 33 100 100 98 100 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

SelectHub research analysts have evaluated NinjaONE and concluded it earns best-in-class honors for Integrations.

Integrations Award

SelectHub research analysts have evaluated Workspace ONE and concluded it deserves the award for the Best Overall Unified Endpoint Management Tools available today and earns best-in-class honors for Integrations.

Analysts' Pick Award
Integrations Award

Synopsis of User Ratings and Reviews

Simple Remote Management: Provides effective remote access tools that don't interrupt end-users, similar to a skilled air traffic controller who guides aircraft remotely without disrupting passenger experience.
Effortless Automation: Offers pre-built automation scripts and a scripting module for custom automations, like having a tireless assistant who handles repetitive tasks, freeing up IT staff for more strategic projects.
Streamlined Patching: Simplifies the process of patching across various clients and locations, akin to a well-coordinated orchestra ensuring all instruments are in tune and ready to perform.
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Cross-Platform Compatibility: Workspace ONE UEM effectively manages devices across all major operating systems, including Windows, Mac, Android, and iOS.
Streamlined Application Management: The platform simplifies the deployment and management of enterprise applications, making it easy for employees to access the tools they need.
Robust Security Features: Workspace ONE UEM offers enhanced security measures, such as per-app VPN and comprehensive device protection against potential threats.
Third-Party Integrations: The platform's ability to integrate with solutions like Samsung Knox and on-premises applications enhances its adaptability and value in diverse IT environments.
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Limited Mac Automation: Automating tasks and scheduling on macOS devices is not as robust as it is for Windows, potentially creating extra manual work for administrators managing Apple devices.
Basic Ticketing: While functional, the built-in ticketing system lacks the advanced features found in dedicated IT service management solutions, potentially hindering ITIL processes and reporting.
Location-Based Grouping: Managing systems spread across different offices or regions can be cumbersome, as the platform relies heavily on creating location-based groups for targeted actions.
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Email Overload: Users frequently receive an overwhelming volume of email notifications from the system.
Reporting Complexities: Generating reports is a convoluted process, often requiring intricate steps and advanced knowledge.
On-Premises Performance: The on-premises deployment option is known to suffer from sluggish performance, particularly noticeable during peak usage periods.
Active Directory Dependency: The platform relies heavily on Active Directory, which can pose integration challenges for organizations without it or those seeking to reduce their reliance on it.
High Cost: Workspace ONE UEM can be expensive, particularly its licensing fees, complex pricing models, and the need for numerous add-on products to unlock full functionality.
Cloud Integration Issues: Integration with cloud solutions, especially cloud identity providers and Azure, needs improvement to ensure seamless operation in cloud-centric environments.
Performance on Low-Powered Devices: The platform can struggle on devices with limited processing power, suggesting the need for a lightweight version optimized for such hardware.
Security Concerns: Certain security aspects require attention, including addressing potential SAML vulnerabilities and bolstering data loss prevention measures.
Slow Client Deployment: Unlike some competitors that offer a push-based approach, Workspace ONE UEM relies on a pull-centric model for client updates, leading to potentially slow deployment times as devices check for updates on a schedule.
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Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.

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Is Workspace ONE really the one-stop shop for Unified Endpoint Management? User reviews from the last year reveal a mixed bag of opinions on VMware's platform. While Workspace ONE is generally lauded for its comprehensive device compatibility, robust application management, and top-notch customer support, it's not without its drawbacks. Users consistently praise Workspace ONE's ability to wrangle a diverse herd of devices, from Windows and Mac to Android and iOS, making it a good fit for BYOD (Bring Your Own Device) setups. The platform's application deployment features are also a hit, simplifying the process of getting employees up and running with the tools they need. However, some users have voiced concerns about the platform's complexity, particularly when it comes to report generation. Additionally, the on-premises version has been called out for sluggish performance, which can be a dealbreaker for larger organizations. Workspace ONE's strength lies in its versatility and scalability, making it a solid choice for organizations juggling a menagerie of devices and applications. However, its complexity and performance hiccups might give smaller businesses pause.

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Screenshots

Top Alternatives in Unified Endpoint Management Tools

Automox
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Ivanti Neurons For UEM
JumpCloud
Kaseya VSA
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Meraki MDM
Quest KACE
Scalefusion
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Workspace ONE
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